Professional Documents
Culture Documents
Oral Comm Slas
Oral Comm Slas
Oral Comm Slas
NATURE OF COMMUNICATION
1. Communication is a process.
Communication as a process means it is a step by step activity and it is essentially a two-way process that
involves the active participation of both the sender and receiver. It is the act or process of using words, sounds,
signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to
someone else.
Communication is a dynamic process which is influenced by the communicator’s mood and thinking.
It is a complex
process too. By complex process, it
means, one message may be
interpreted in many ways by
different people.
In the sample image, a teacher
explains a lesson in a class of 20
students.
There may also be 20 different
understanding of the lesson. That is
why there is a need to seek for
clarification called feedback.
3. Communication has a sender and receiver. Communication occurs between two or more people acting as the
speaker or the receiver of the message. In other words, it is a two-way process of reaching mutual understanding,
in which participants do not only exchange (encode-decode) information, news, ideas and feelings but also create
and share meaning. In general, communication is a means of connecting people or places.
7. Communication is Unrepeatable.
Unrepeatability means that an act of communication can never be duplicated. We may say the same thing
over and over again but the effect of what you said the second or third or fourth time will not be the same as the
first time you said it.
Even if we intend to say the same thing again which is possible but the ideas here is, the outer world has
changed by the second utterance. The listeners may be different, our mood may be different, or our relationship
might be in a different place. You don’t get a second chance to make a first impression.
One of the best examples is at home when you hear your mother or sister rants about your laziness. The
first time you heard it, your reaction would have been bad. You probably cried or stayed in your bedroom for the
whole day. But when you heard it the second time or the third, there is that different effect. You probably
wouldn’t react to it at all, or perhaps just laugh it out! The sure thing is, you cannot duplicate an act of
communication.
This time let’s take a closer look at the illustration on how the communication process takes
place in any given situation.
Diagram 3: The Communication Process
As you
can see in
Diagram 3,
communication goes through a certain process involving the sender, who is the source of the
message, the message, which is the shared information, the receiver, whose function is to decode the
meaning of what was received and of course, the feedback, referring to the receiver’s reply to the
message.
III. EVALUATION (Match the concepts)
(E.1)Direction: Match the concepts found in Column A with the concepts in Column B. Write the correct letter that matches
on the space provided after the number.
Column A Column B
a) the factors that affect the flow of communication.
1. Channel _________
b) the fact, idea, message, a piece of information, a note from the
2. Message _________ speaker in words or in action.
c) the source of the data, information or message
3. Barriers_________
d) the medium used such as verbal or non-verbal, face to face or
4. Receiver _________ not, in which the encoded message is transmitted
e) the one who receives the message and decodes it
5. Speaker (s) _________
(E. 2) Direction: Read the statement carefully and answer the question that follows. Choose the letter of your answer and
encircle the letter of your choice.
1. Which is NOT an element of the communication process?
a) message b) sender c) technology d) receiver
2. In the communication process, decoding takes place
a) by the sender b) when replying c) within the message d) by the receiver
3. An error or mistake in a document due to encoding is a sample of a barrier.
a) true b) maybe c) false d) it doesn't tell
4. Which is NOT a means or medium of communication?
a) phone call b) letter c) e-mail d) environment
5. Johnny has a habit of ignoring the message of his mother. Which element is referring to Johnny's response to the
message?
a) channel b) participation c) context d) feedback
6. When we convert a message into actions, it is called
a) decoding b) encoding c ) listening d) feedback loop
7. Communication skills are helpful in
a)teaching b) asking questions c) listening d) all of the above
8. The School Principal gives his speech during the first School Recognition program. Who is the receiver of the
message?
a)recognition program b) Principal c)the parents d) the students
9. Margie names four ingredients for Kyla to buy at the grocery store. Who is the sender of the message?
a) Kyla b) Margie c) grocery store d) ingredients
10. It is an example of an audience feedback?
a)laughter b.) silence c) half-closed eyelids d)all of the above