Professional Documents
Culture Documents
CalvinKlein Short
CalvinKlein Short
Brand
Identity
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PICTURE OF RECEIVER
LOGO
The brand has simplified the logo as much as it can be, and to
change it could drastically change the brand and stylistic
identity of the brand. We want to leave the simplicity of its roots,
and keep it as something recognizable.
05
S W
S O
S S
T
STRENGTHS WEAKNESSES OPPORTUNITIES THREATS
Variable price points. Omnichannel and The changing market trends and
Modern and minimalistic brand.
It has always been a controversial e-commerce development . customer requirements.
Brand Equity.
brand regarding its Engage an older target market. Constant race with the
Owns more than 50 licences
advertisements which are often Development of collaboration. competitors working in the same
worldwide.
criticized for its overt sexuality. Personalization service. arena.
The use of subliminal advertising
The brand is questioned for Their customers are looking for
which is sexually explicit to draw
copying other designers. high quality with low price hence
attention to their products.
and the price range is too drastic
Global distribution system covers
between lines/qualities.
more than 21 countries.
Accommodative to diversity in
culture.
07 MEDIA MIX MAPPING
The tone is relatable, and user engaging with different hashtags for
campaigns. On the Instagram account are reposted photos of ordinary
people dressed in Calvin Klein underwear and clothing using the hashtag.
The tone is friendly and more of a narrative that makes you want to
engage. It also encourages you to dress up in your CK to post a pic and
maybe you will be chosen to get reposted. Traditionally, the account tags
all products so that the user, if they wish, can be redirected directly to the
online Instagram shop. They have taken advantage of promoting their
brand through self-made influencers as well as getting celebrities
involved.
“Musician Trey Songz - who has 26 million followers across his Instagram,
Facebook and Twitter accounts - generated 830,000 fan interactions (likes,
comments and so on) with just two posts. Model mother Miranda Kerr's
intimate photo garnered more than 300,000 reactions.”
- https://www.scmp.com/lifestyle/fashion-watches/article/1448719/calvin-kleins-social-media-strategy-reminds-its-classic-
ad
10
Being very active and vocal on Twitter is a strength of CK. They engage with their followers, and make sure their company values are vocalized.
Even to go as far as blocking hateful comments and posts that they deem not in line with the company. While there is not much engagement on
the normal posts they do have a lot of buzz when it comes to their campaigns and embracing controversial issues head on. On average of about
120 interactions (likes, retweets, and responses) per post.
“We embrace our Twitter channel as a platform to foster an inclusive environment for respectful expression. At CALVIN KLEIN, we tolerate
everything except intolerance. Any hateful or offensive comments will be removed.Furthering our platform as an inclusive and respectful
environment for individualism and self-expression, we will be blocking all accounts issuing hateful or intolerant statements moving forward. We look
forward to continuing a positive and inclusive dialogue with our community.” - FROM TWITTER
11
Short films, photos and text are posted on the YouTube page always in a friendly tone and in line with current events. Such as for PRIDE
month many testimonials to go along with their #PROUNDINMYCALVINS. Showing they support all people , especially during the
important movements happening in the USA.
They target the weekly videos to be in line with current events.
12
TikTok is the only social media platform not linked to the website. The profile is active
and verified.
The content published on the page is targeting the younger customers. With a friendly
tone of voice, CK is using the models to give advices to their younger selves, that is an
indirect way to speak to the young customer segment.
14
The comments section of CKs social media posts is used for a wide range of reasons. Starting from a basic heart emoji
or rainbow, to asking for product detail, too scrutinizing or praising the post that day. It doesn’t matter the social media
site (Twitter, Instagram, Facebook, YouTube etc.), there is at least some type of interaction.
On a normal post promoting a new handbag, a pair of jeans, underwear, or swim line, there is less engagement. Around
65 comments a piece but over 110k likes on average. Depending on the photo, the model, and the type of interaction
they are looking for. The most interaction from customers are, however, on the more controversial issues such as body
positivity, LGBTQ, Black Lives Matter. Moreover, CK has done a good job at sticking to “Proud In My Calvins” motto
even in responses because they make it known it is not a place for hate. They want their models, consumers, and CK
community to feel welcome and that CK. No matter your race, sexual orientation, or community activism.
15
www.calvinklein.it
Calvin Klein provides the user with a site that is aiming to suit the image of the brand. Despite looking more formal, the platform has a clear
interface and easy surfing methods are making the purchase process linear and fast. The initial page is displaying the brand's interest
regarding several matters ( as Pride or BLM themes).
16 Net Listening
In the ADV, the core business of the brand is blending the most
BuzzSumo & Google Trends
The first thing a consumer notices while engaging with the brand is
the minimalistic nature and the use of the colors black and white that
ranges from the brand logo to the brand packaging.
The provocative look and the sexually explicit nature of the brand
advertisements have been head turners since day one. Though
controversial, it has improvised and kept consistent the way
consumers view the brand.
The video featuring Jari Jones, Pabllo Vittar, Mina Gerges and
others gathered together 29k by creating a huge buzz globally
with the sense of acceptance of diversity. The Brazilian drag
queen, Pabllo Vittar, has always been vocal about the issues the
LGBTQ community has had to face.
GEOGRAPHIC
LARUOIVAHEB
Global Active Social Media users
Residing in capitals or cosmopolitan hubs
Explorers and aspirers by nature
Take pride or are inspired by the urban
Age: 15- 30
Men and Women American lifestyle
Urban Youth Choose to be Minimalistic and modern in their
Middle and Upper class appearance
Marital Status: Single Highly influenced by Instagram culture,
Multi ethnic
Heterosexual, LGBTQ+
bloggers and celebrities
18
DEMOGRAPHIC
Customer journey mapping
search
site registration
social ads landing
pages newsletter
3rd party sites
SEO social social
media media
webshop review
youtubers
print
store WOM
blog
WOM
website
COVID-19 period
Customer journey mapping 20
feelings
Awareness Consideration
Despite this, the official website has room for better engagement with new and existing clients and users. The brand’s social media is very active and extends an image of the brand with frequent posts depicting
self- expression, sexuality, confidence and nonconformity to societal norms. The website seems to focus more on the e-commerce aspect of the omnichannel. For example, the explore tab on the website is at the
Awareness very bottom of the page and tends to be overlooked. Further, the tone of voice this tab has also solely aims at inducing purchase directly. Rather, there could be more short videos talking about the brand’s
uniqueness and lifestyle, hacks, styling tips, collaborations, interviews with pop icons among other content to make this area of the website seem as an active blog and hence making the website more engaging
and lively as its one of the main sources of awareness for the brand.
CK is, in moments, a controversial brand that prides itself in its provocative nature. Making ADVs that are always criticized for being too sexual. But to their advantage helps “thrill and inspire to stimulate the
Consideration
senses”. However, they are often looked down upon with many ‘copying’ and licensing issues. So buying into the brand, is buying into these claims, and standards.
Positioning mapping 23
prestige price
classic contemporary
Year: 2020
affordable
Product: Denim Jacket
OUR STRATEGY
A I M S
www.calvinklein.com
‘track’ where the bus is, where it's been and links to all the
social media posts. The addition of a blog onto the websites
‘bus tracker’ interface will help keep this section alive once the
bus campaign ends at the end of October.
1st July
Calvin Klein is coming to YOU in the #ILearnInMyCalvins Tour. Go to our website,
calvinklein.com , for more information on when the bus will be in your city! #CK can’t wait to
see you on this body positivity educational tour and campaign.
With the help of Instagram, CK will be able to launch its own page for
the touring bus. This will help users and fans be connected and keep up
with all the upcoming and live events plus what is happening daily.
Targeted products and other engaging activities through stories, IGTV,
lives and posts daily.
FACEBOOK
page, however, will be small recaps of each event. The main
Vlogs, videos, and social blasts will be linked on Facebook.
However, it will not be utilized as much as the other platforms
except to grab the upper half of the target market who use the
FB community more.
Facebook and Twitter will be used as platform for the tour Start of the Asian tour. -Twitter: photo gallery + twits about
Through the KPIs tracked in the campaign involving the bus tour. CK
will be able to instill among consumers, their addition to the brand
identity, get brand awareness, and educate about positivity no
matter your background, sexual orientation or body shape. CK will
also be able to address other social issues and ensure avid
involvement leading to better e-commerce and social media activity,
instead of the brand looking like a follower when a social issue
becomes mainstream.
REBECCA ROSS - ATHIRA PILLAI - DIANA BUTUC - SAGARIKA AMETA