CAREER OBJECTIVE ___________

I am graduate from Faculty of Arts (General) in English Language.

I started working as a Teacher Assistant then Teacher in center
and school, for one year which allowed me to gain lots of
experience in this complex field, and now I am looking to have
more international experience.

WORK EXPIENCE _____________

Cambridge International Centers and
Schools (Sudan)
Teacher Assistant then Teacher
October 2018 - October 2019
1. Demonstrate knowledge and understanding of students and
Ajman, UAE how they learn.
2. Know subject and curriculum content and how to teach it.
ruwaida.a.g@gmail.com 3. Demonstrate professional teacher values and attributes.
4. Establish professional relationships to develop and support
+971 552405375 learning and teaching.
5. Implement effective planning, teaching, learning and
Nationality: Sudanese assessment practice.
6. Demonstrate innovative and effective classroom practice.
Date of Birth: 27/August /1996 7. Create and maintain a safe and inclusive learning
environment.
8. Engage professionally with parents and communities.

Farmer's Commercial Bank (Sudan)

ARABIC Customer Service Agent
ENGLISH
August 2017 – August 2018
1. Liaise with other departments to ensure proper closure of
pending customers inquires/requests.
2. Participate in responding to the audit report by providing the
needed documentation.
3. Handle complaints with concerned branches until full
settlement and report to be submitted to supervisor.
4. Update customer records with details of the inquiry and the
response.
5. File carefully the department copies to maintain proper and
efficient archiving.
Microsoft Office 6. Marketing for the bank offers and its new products.
Working Under Pressure
Strong Skills of Communicating with People Oriflame (Sudan)
Modern Learning Methods (British Curriculum) Sales Agent
Customer Service January 2016 - June 2017
Problem Solving I Give the customers information about the products and
Document Control
services, take orders and answering questions about their
reservations, Finally products delivery.
Planning
Time Management
Multi-Task
Good Listener EDUCATION __________________
Excellent Marketer University of Bahri (Sudan)
Work Remotely
Bachelor of Arts (General) in English Language 2018