Certificate II in

Security Operations
 Enrolment Form
• Please fill in your online enrolment form
and send it to your facilitator.
• PRINT your name clearly so that we can
spell your name correctly on the certificate
• Don’t forget to sign and date it.
• Please note the clause that states
“…this is my own work”
 Before we start
• Please switch off mobile phones or set
them to silent mode, during training.
• Let me know if you have any injuries,
illnesses or other concerns that may
hamper you in any of the activities you
will be required to complete.
• This is adult learning, if you need to use
the toilet during class – Just Go!
 Before we start
• Please be “time aware” with start times
and returning from breaks
• Facilities
• Group norms
• Participation in Course activities
• Effective Learning outcomes
 Before we start
• If a day is not satisfactorily completed and
the required questionnaire and activity not
completed for whatever reason, you will
have to repeat the day on a later course,
charges may apply.
 Certificate II in Security Operations
• CPPSEC2101 Apply effective communication skills to maintain security
• CPPSEC2102 Apply legal and procedural requirements to work effectively within a
security team
• CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain
security
• CPPSEC2104 Apply risk assessment to select and carry out response to security risk
situations
• CPPSEC2105 Provide quality services to a range of security clients
• CPPSEC2106 Protect self and others using basic defensive techniques
• CPPSEC2107 Patrol premises to monitor property and maintain security
• CPPSEC2108 Screen people, personal effects and items to maintain security
• CPPSEC2109 Monitor and control access and exit of persons and vehicles from
premises
• CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
• CPPSEC2111 Apply security procedures to manage intoxicated persons
• CPPSEC2112 Apply security procedures to remove persons from premises
• CPPSEC2113 Escort and protect persons and valuables
• HLTAID003 Provide first aid – Provided as a separate course
 Course Subjects
• Legal Studies
• Asset Protection
• Psychology (Communication)
• Security Officer’s Duties
• Crowd Controllers Duties
 Learning Outcomes
On successful completion you will be able
to:
• Obtain a Security Officer / Crowd
Controller licence in the NT
• Protect the interest of yourself and your
employer.
• Work effectively within the Security
industry
 ETS provides the Qualifications only.
The successful National Police check and finger
prints assessment is done through SAFE NT.

The licence is issued through the NT

Government through their agency the
Territory Business Center.
 Safe NT Ground Floor
Finger prints And 37 Woods Street, Darwin
Criminal History Toll Free: 1800 723 368
Check

Territory Business Ground Floor

Centre 'The Green Well' Building
Alice Springs 50 Bath Street, Alice Springs

Territory Business Ground Floor Building 3

Centre Darwin Corporate Park
Darwin 631 Stuart Highway, Berrimah

Territory Business
Shop 1, Randazzo Building
Centre
18 Katherine Terrace, Katherine
Katherine

Territory Business
Shop 2, Barkly House
Centre
Cnr Davidson and Paterson Streets, Tennant Creek
Tennant Creek
The Law
 SOURCES OF LAW
Parliament
Statute, Acts, Legislation
Courts
Common Law - Precedent
 CIVIL LAW
Concerns wrongs against an individual
e.g. contracts, defamation, land law, and torts (negligence,
nuisance)

 individual must sue the person in the wrong

 parties are the plaintiff and defendant
 obtain damages or an injunction
 onus of proof is on the plaintiff
 standard of proof is on the balance of probabilities
 object is to return the wronged person to the position
they were in before they were wronged
 CRIMINAL LAW
Concerns crimes against society
e.g. murder, rape, arson, theft (larceny)

 prosecutor (usually police) takes action

 parties are the prosecution (or Crown) and the
defendant
 Penalties include fines, community orders, imprisonment
 onus of proof is on the prosecution
 standard of proof is beyond reasonable doubt
 object is to punish and deter
 What is Duty of Care?

Duty of care is an obligation or

responsibility of care to another
When do I owe a duty of care?

If someone is relying on you to be careful

and that reliance is reasonable,
then it will generally be the case that you
owe them a duty of care.
 Negligence
3 elements of negligence

1. Must owe a duty of care

2. Breach of the duty of care
3. Damages suffered which were
foreseeable
Let’s look at some cases pertinent to
the security industry
 Newton v. Lavington Sports Club
Patron escorted from club after vomiting on floor. Taken
down stairs. Fell near bottom - through plate glass
windows.
Jury found patron not pushed.
Club held negligent because:
1. They should have used more than one security officer to
escort patron down stairs - the club had known of people
to fall previously.
2. As people had fallen previously - should have foreseen that
a falling person could go through the glass - should have
protected people from the glass.
3. Should not have allowed patron to get so drunk.
Awarded damages at $250,000 for negligence
 Newton v. Lavington Sports Club

25 per cent contributory negligence

reduced the amount to $187,500, to which
interest was added, bringing the final
damages award to $188,865.
 Diminished Responsibility
In criminal law, diminished responsibility is a potential
defence by excuse by which defendants argue that
although they broke the law or contributed to their
own injuries, they should not be held fully liable for
doing so, as their mental functions were "diminished"
or impaired.

This has been successfully used by defendant’s and

plaintiffs when drug use has occurred.
 Wormald v. Robertson
• Plaintiff attended a hotel where Robertson was
present.
• Robertson had been misbehaving for half and hour.
• The licensee took no action despite two complaints.
• Robertson continued to misbehave and grabbed a
female who was a friend of Wormald.
• Wormald interceded and spoke with Robertson.
• Robertson then smashed a glass beer jug into the
face of Wormald.”
 Wormald v. Robertson
• Licensee did nothing to address the forseeable
risk
• Defendants were found liable because it was
obvious that Robertson would become a source
of injury or damage to some person
• Wormald’s intervention was “reasonable and
predictable”
• Court held that there was no voluntary
assumption of risk
Sydney restaurant Gangnam Station fined $2200 for
dumping unconscious women on street
Sydney restaurant fined for dumping unconscious women on street
Reported - 9 Jul 2018

• Three women each drank eight shots of 'The Peach' or soju over 40
minutes,.
• two women collapsed forward on to the table and became unconscious.
• the women were simply carried out by staff and other patrons, and
thrown out on the street.
• police patrolling nearby noticed and called an ambulance which took
them to hospital.
• The Liquor and Gaming Authority director of compliance operations
Sean Goodchild said the venue's actions showed a blatant disregard for
the health and safety of patrons and responsible service of alcohol
requirements.

"It'shard to imagine a worse case of a venue failing in its

obligations to prevent misuse and abuse of alcohol,"
 SALT LAKE COUNTY FINDS NO
NEGLIGENCE IN CONCERT DEATHS
Published: February 9, 1991

Three teenagers killed at a Salt Palace concert were suffocating at the

bottom of a pile that resembled human sardines for more than 20 minutes
before word reached the heavy-metal band AC/DC to stop playing,
investigators said.

The attorney representing the father said the findings mean nothing. They
then filed an $8 million lawsuit against the band, promoters and Salt Palace
management.

"The fact that the county attorney didn't find any criminal negligence doesn't
alter the fact that these young people should never have died. We believe
that the information compiled so far clearly shows the negligence and
conscious disregard for safety by the defendants," said R. Craig Clark Jr.,
attorney.
CIVIL LAW - NEGLIGENCE
CIVIL LAW - NEGLIGENCE
 Agency
What is an agent?

A person employed to act on behalf

of another is called an agent.
 The role of a Crowd Controller
A crowd controller is a person who
performs the function of:
a) Controls or monitors the behaviour of
persons;
b) Screens persons seeking entry; or
c) Removes people because of their
behaviour
 The role of a security officer
A security officer is:

A person who for reward, patrols or guards

another person’s property.
 Vicarious Liability
What is Vicarious Liability?

An employer may be liable for

actions or omissions of his
employees