Telecalling Script (Hindi) : You: You

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TELECALLING SCRIPT ( Hindi)

* Italicised lines aapko samjhane ke liye hai

You: Good Morning Mr XYZ (Surname) (AVOID SIR)

You: Kya main aapse is samay baat kar sakti hoon.


( Mr..___ or Ms. ___. Lekar nam le)                                    

Prospect: (ka jawab):-Ha/Nahi

Agar prospect na kehta hai:-

Yeh call maine aapke business aur business management ke bare mein discuss karne ke liye kiya hai.
Kya main aapko aaj sham 5 baje call kar sakti hoo ?

Agar prospect Ha kehta hai:


You: Yeh call maine aapke business aur accounting management ke bare mein discuss karne ke liye
kiya hai

You: Hum <<partner name>>, tally ke authorized partner hai aur hum aapko Tally pe ek demo
dikhlana chahte hai jisse aapko yeh jankari milegi ki app tally ke features sahi tarah se kaise use kar
sakte hai. Yeh bilkul free of cost hai. Kya kal 11 baje subah hum apne product expert ko aapke office
mein bhej sakte hai ?

prospect appko apne suvidha ke mutabiq ek time bata denge aur


apna address de denge

agar prospect baat karne mein razi nahi hai toh aap unse pooch
sakte ki kya aap baad mein call kar sakte ho for discussions

agar prospect/customer kehta hai woh already tally use kar raha
hai toh aap unse poocho ki

You: Kya aap kisiko jante hai jisko tally ki zaroorat hai ya jo tally use kar sakte hai

Prospect: aapko details deta hai , aap thank you bol ke details note kar lein
Good Morning
Mr/Ms XYZ

Is it a Good
Time to
Talk?
NO

YES

Yeh call aapke business aur business


management techniques ke bare mein hai .
Kya main aapko aaj sham ko 3 baje call kar
sakti hoo ?
Yeh call maine aapke business aur accounting
management ke bare mein discuss karne ke liye kiya hai

Hum <<partner name>>, tally ke authorized partner hai


aur hum aapko Tally pe ek demo dikhlana chahte hai jisse
aapko yeh jankari milegi ki app tally ke features sahi tarah
se kaise use kar sakte hai. Yeh bilkul free of cost hai. Kya
kal 11 baje subah hum apne product expert ko aapke
office mein bhej sakte hai ?
Prospect agree
karta hai
YES

NO

Aap poocho agar


prospect aise kisi ko
Prospect DEMO ke jaanta hai jise business
liye maan gaye solution/ya Tally ki
NO zaroorat hai?

YES
YES
Demo fix karein, Say Thank You. Update
in CRM/Excel. Product Executive ko bhi
Reference details note karein, Say thank you aur
bata dein
phone rakhne ke baad database update karein

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