Alternatives:

1. Recalling the product: Mike Valenti as the owner of the Southern Pasta Company can call for
the recall of the current batch of product that has the threat of an infestation by salmonella.
In addition to this step, the following actions can also performed in tandem.

1.1. Recall the product from the customer explaining the reason behind such a step,
apologising for the same, and propose to give a definite discount for the next batch of
orders and also assure the customer that this incident doesn’t happen again in the
future.
2. Issue cooking instructions: Mike Valenti as the owner of the Southern Pasta Company can
issue cooking instructions to the customer in the form of a memo or a letter requesting them
to heat the pasta at a temperature at 160 degree Fahrenheit.
3. Maintain status quo: Mike Valenti as the owner of the Southern Pasta Company can
maintain status quo at the moment but also ensure that such incidents don’t happen in the
future. And also, pursue legal action against Friedreich Walz, the founder and previous
owner of the company for withholding complete information prior to the takeover.

Criteria for evaluation:

1. Ethical: We need to check if the selected alternative conforms to the established and
popular ethical standards.
2. Legal: We need to check if the selected alternative is in accordance to the law, rules, and
regulations of the FDA.
3. Financial: We need to check if the selected alternative is financially viable to the Southern
Pasta Company.
4. Cultural/Social: We need to check how the selected alternative affects all the stakeholders
involved in the process.
5. Reputation: We need to check how the selected alternative would affect the reputation of
the Southern Pasta Company.

Evaluation for Criteria:

Criteria: Recall the batch of Issue cooking Maintain status quo

product instructions
Ethical It would be ethical to It would be ethical to It would be unethical
recall the current batch issue cooking and against the
of the product as it instructions to the beliefs and values of
would safeguard the customers as it the organisation and
consumers from a would acknowledge people would be
possible salmonella the problem at hand facing a threat of a
infection which could and also ensure that fatal infection.
be fatal, thereby it the consumers don’t
would help prevent face the risk of
loss of lives. infection.
Legal It would be legal to If the customers Any adverse impact
recall the current batch don’t follow the may lead to
of the product as it issued instructions sanctions from the
 would not go against considering the New FDA.
the FDA rules and Year’s Eve where the
regulations. orders would be The legal action
heavy, it might lead against Mr. Walz can
to legal issues. lead to lengthy and
time consuming legal
trial
Cultural/Social As far as the consumers Both customers and
are concerned, it would the final consumers
be correct to recall the are in risk. Also, the
batch of product as employees of the
they would be organisation maybe
safeguarded from a at risk.
possible fatal infection.

As far as the employees

of Southern Pasta
Company are
concerned, it might
have a positive
influence on their work
culture but also leave
them a bit burdened as
it would be essential to
generate a fresh batch
of the product to
compensate for the
recall.

Also, in case the recall

results in loss of
customers for the
Southern Pasta
Company, the jobs of
the employees maybe
at risk.
Financial There would be a There would be a Although in the short
considerable impact on relatively less loss term, a status quo
the finances of the compared to the first would not affect the
company as a recall alternative but it finance of the
would affect the would be a huge loss company. In case of
business and also in case the an adverse impact,
would call for an customers don’t the entire business
overall follow the could collapse.
recompensation. It is instructions.
estimated that a recall The legal action
would cost the against Mr. Walz can
Southern Pasta lead to lengthy and
Company half a million time consuming legal
dollars. trial which would
further burden the
 Also, it would affect company.
Mike Valenti’s long
term and short term
plans of achieving
monopoly in the
market.
Reputation It may affect his short The customers may Very high risk of
term reputation but his raise questions reputation and
long term reputation about the reputation credibility being
will remain unaffected of the Southern damaged.
if proper measures are Pasta Company
taken in the future.