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11 Motivation: Multiple-Choice Questions
11 Motivation: Multiple-Choice Questions
11 Motivation
Multiple-choice questions
1 Which theorist is associated with the Hawthorne effect?
a Taylor
b Mayo
c Maslow
d McClelland
a Taylor
b Mayo
c Maslow
d McClelland
4 Which school of thought emphasises the role of monetary incentives to motivate workers?
b scientific management
d process theory
(i) self-actualisation
(iii) esteem
(iv) physiological
(v) safety
© Cambridge University Press 2014 Cambridge International AS and A Level Business Multiple-choice questions – Chapter 11 1
Cambridge International AS and A Level Business
b a sense of self-fulfilment
a pay
b working conditions
c recognition
d restructuring a job
c organising work so that employees are able to use their full abilities
d restructuring a job
10 Which one of the following is not a benefit of using hourly wage rates to pay employees?
11 Which one of the following is not part of the work of a human resources department?
b worker morale
© Cambridge University Press 2014 Cambridge International AS and A Level Business Multiple-choice questions – Chapter 11 2