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Lesson 4 Workplace Messages and Digital Media PDF
Lesson 4 Workplace Messages and Digital Media PDF
Lesson 4 Workplace Messages and Digital Media PDF
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Explain the importance Discuss the forms of Demonstrate
of digital digital communication improvement in your
communication digital communication
skills.
DIGITAL-AGE E-MAIL
MESSAGES AND
MEMOS
• E-mail has replaced paper memos for many
messages inside organizations and some
letters to external audiences.
purpose is
stated
directly
includes
action
statements
full contact
information
Best Practices for Better E-mail
To
Cc
Subject
Body
USING MEDIA
PROFESSIONALLY
Don’t spread rumors, gossip, and
negative defamatory comments
Attachments with
executable files or
video files may carry
viruses, spyware, or
other malware
(malicious
programs).
Don’t download free software and
utilities to company machines.
Employees can
unwittingly introduce
viruses, phishing
schemes, and other
cyber “bugs.”
Don’t store your music and photos on a
company machine (or server) and don’t
watch streaming videos.
Capturing precious
company bandwidth for
personal use is a sure
way to be shown the
door.
Don’t share files and avoid file-sharing
services.