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Children and Youth Services Review 34 (2012) 1325–1330

Contents lists available at SciVerse ScienceDirect

Children and Youth Services Review


journal homepage: www.elsevier.com/locate/childyouth

An investigation into the efficiency of empathy training program on preventing


bullying in primary schools
Mustafa Şahin ⁎
Karadeniz Technical University, Fatih Faculty of Education, Department of Educational Science, 61335 Söğütlü-Trabzon, Turkey

a r t i c l e i n f o a b s t r a c t

Article history: The purpose of this study was to determine the effectiveness of empathy training as an intervention program
Received 25 November 2011 on bullying exercised by six graders in primary schools. The study, carried out as a true experimental design,
Received in revised form 20 March 2012 used two experiment groups and two control groups. The subjects were 38 students exercising bullying. The
Accepted 23 March 2012
study used Child Form of Bully and Victim Determination Scale and Empathy Index for Children as data
Available online 30 March 2012
gathering tools. As data analysis tool, repeated measures of ANOVA was used to analyze time and
Keywords:
intervention effects of empathetic skills and bullying behaviors of the participants. The study found that
Empathy training bullying behaviors of the participants in the experiment group decreased significantly when compared to the
Bullying subjects in the control group. The study also found that the levels of emphatic skills of the participants in the
Primary school experiment group increased significantly compared to the participants in the control group.
© 2012 Elsevier Ltd. All rights reserved.

1. Introduction Therefore, this experimental study intends to deal with the relation-
ship between empathy training and decreasing bullying behaviors
In the present study, the effectiveness of empathy training as an among school-children using some very updated data.
intervention program on bullying behaviors exercised by six graders
in primary schools was investigated. The task was accomplished by 1.1. Bullying
using two experiment groups and two control groups in the form of a
true experimental design. Much of literature on empathy among Peer bullying, a subclass of aggressive behavior, is accepted as a
children and adolescents dwells on behavioral outputs of empathy. In universal concept although its definition may vary from one culture to
some of these studies, participants' levels of empathy reveal a positive another. Peer bullying is a problem especially in childhood, at the
and supporting role on pro-social behaviors and social abilities (Barr beginnings of puberty period and at school age. School bullying can be
& Higgins-D'Alessandro, 2007; Heran, 2005). Still some others show a defined as senior and physically-well-built students' beating, harassing,
negative relationship between bullying, cyber bullying and violent and maltreating the ones weaker than them (Olweus, 1993). Swedish
behaviors (Ang & Goh, 2010; Munoz, Qualter, & Padgett, 2011; researcher Heinemann came up with the first definition of bullying
Nguyen, Clark, & Belgrave, 2011; Yeo, Ang, Loh, Fu, & Karre, 2011) and attitudes as “mobbing” and took it as a sudden group violence against
disruptive behaviors and crime-involvement (De Kemp, Overbeek, De an individual (Dölek, 2001). But, much more longitudinal studies were
Wied, Engels & Scholte, 2007; De Wied, Goudena, & Matthys, 2005; launched by Dan Olweus in Scadinavian countries in 1970s (Eslea &
Jolliffe & Farrington, 2007) and antisocial aptitudes (Schaffer, Clark, & Smith, 1994; O'Moore & Minton, 2005). Olweus (1994a, 1994b) defined
Jeglic, 2009). Given the positive role of empathy on pro-social and peer bullying as the violence observed among peer groups, with no
other positive behaviors, researchers have also conducted many intention of provocation, willingly and deliberately made by the
experimental studies on how to improve empathy among children physically or psychologically stronger ones against others. He catego-
and adolescents (Eslea & Smith, 1994; Heran, 2005; Kalliopuska & rized peer bullying in two sections: direct and indirect aggressiveness.
Ruokonen, 1993; O'Moore & Minton, 2005; Pecukonis, 1990). In these Direct attacks are insulting and humiliating actions which are physically
studies, it is reported that empathy training increase bullying or verbally carried out while indirect attacks are done by causing
behaviors and improve empathetic and social abilities. However, we damage against victim's social status and sense of belonging. These
can say that these experimental studies, both in number and in definitions, Mynard and Joseph (2000) added the dimension of causing
quality, are not sufficient and they do not cover the updated data. damage to personal belongings. The dimension of damaging personal
belongings includes destroying and stealing the victim's belongings. In
another study, peer bullying is undertaken as an attack against victim's
⁎ Tel.: + 90 462 3777074; fax: + 90 462 2487344. racial origin, cultural values and personality (Verkuynen & Thijs, 1999).
E-mail address: mustafa61@ktu.edu.tr. If the cultural and ethnic origins of victims are subjected to bullying, this

0190-7409/$ – see front matter © 2012 Elsevier Ltd. All rights reserved.
doi:10.1016/j.childyouth.2012.03.013
1326 M. Şahin / Children and Youth Services Review 34 (2012) 1325–1330

is defined as “Group Peer Bullying”, if the personal characteristics of were excluded. Thus, 61 students were identified as subjects. In the
victims are subjected to bullying; this is called as “Personal Peer second stage, 38 of these 61 students were included in the study with a
Bullying”. random selection.

1.2. Empathy 2.2. Data gathering instruments

The term empathy has been defined in various ways throughout 2.2.1. The scale of identifying bullying/child form
the history of science. According to some researchers, empathy is a The Scale of Identifying Bullying/ Child Form was developed by Pişkin
basic cognitive function or the ability to be aware of the other's and Ayas (2007). This scale included 37 items and 5 factors (physical,
thoughts and feelings (Barnett, 1990; Borke, 1971). Some others verbal, isolation, rumor and damaging belongings) in order to identify
define empathy as an affective reaction or ability to understand the bullying. For the scale to be valid the researcher first consulted to an
other's feelings (Bernadett-Shapiro, Efrensaft, & Shapiro, 1996; expert and then employed a confirming factor analysis. After the first
Feshbach & Roe, 1968; Merrabian & Epstein, 1972). Still some others level confirmatory factor analysis, it was found that adaptation indices
use both cognitive and affective aspects together successfully (Davis were calculated as RMSEA= 0.046, GFI=O.89, AGFI=0.88, CFI =0.96,
& Franzoi, 1991; Eisenberg & Strayer, 1990; Hoffman, 1982). Based NFI= 0.95 and NNFI=0.96. After the second level confirmatory factor
upon the variety in definitions and a close research into literature, it analysis, adaptation indices were found to be RMSEA=0.049, GFI =O.87,
can be said that the definition of the term “empathy” has three AGFI=0.86, CFI =0.96, NFI=0.95 and NNFI=0.96. Cronbach alpha
aspects. The first, which was widely used until the end of 1950s, is a internal consistency coefficient of Bully Scale was calculated for overall
cognitive one. In the 1960s, researchers emphasized another aspect of scale as 0.87; for “physical bullying” subscale as 0.71; for “verbal bullying”
empathy: it was an affective function or reaction. Various studies subscale as 0.68; for “isolation” subscale as 0.60; for “rumor” subscale as
have demonstrated that empathic ability can be used to inhibit or 0.64 and for “damaging belongings” subscale as 0.70. The study used the
decrease aggressive and bullying behaviors (Kaukiainen et al., 1999; total scores gathered by the scale.
Miller & Eisenberg, 1988; Richardson, Hommock, Smith, Gardner, &
Manuel, 1994). 2.2.2. The empathy index for children
This scale was developed by Bryant in 1982 and translated into
1.3. Empathy training Turkish by Yılmaz-Yüksel in 2003. In order to check the validity of the
scale, a factor analysis and the principal component analysis were
Empathy training has been an ongoing topic of discussion and an performed to find a one-factor solution. Scale consisted 20 items with
area of research since the 1960s. Whether the skill of empathic a factor load of 245 or over. The reliability and coefficient of internal
awareness is a learned skill or an innate one is a matter of discussion. consistency of empathy scale for children were analyzed test-
According to Tanrıdağ (1992), empathy as an ability cannot be taught; repeated test technique. The level of internal consistency of the
however, the emphatic potential, which comes from birth, can be Scale Cronbach Alpha Coefficient was calculated as .70. The level of
developed through training. Research has divided the techniques used the stability of the Scale was measured using Pearson moment
in empathy training into four major categories: didactic, experiential, correlation coefficient (PMCC) and found to be r = .69 (p b .001).
role-playing and modeling (Dalton, Sundbland, & Hylbert, 1973; Fine &
Therrien, 1977; Gladstein & Feldstein, 1989; Greenberg & Goldman, 2.3. Data gathering process
1988). Additionally, Eisenberg (1982) emphasized the important roles
of social promotions, taking initiations, affective support from the social Before starting to collect the required data, the schools constituting
environment, reinforcement and ethical judgments in developing the sampling group were visited to take their consent to get them
empathic attitudes among children. involved in the study. Then, the Scale of Identifying Bully\Child Form
devised by Pişkin and Ayas (2007) was applied on 1476 six graders
1.4. Thesis statement from all primary schools in the center of Trabzon. The application
process was carried out by the researcher and the teachers in these
Based upon the suggestion made by recent research studies cited schools. Only the students who were willing to participate in the study
above that after taking empathy training children performing bullying were given the questionnaire. Then, the students were informed of
behaviors can be equipped with the ability to establish and maintain how to fill in the form. After having been filled, the forms were put in
healthy relationships with others, this study aimed to determine the envelopes with the names of the schools. After analyzing the points
effectiveness of empathy training as an intervention program on each students got from the Scale of Identifying Bully/Child Form, 82
bullying behaviors exercised by six graders in primary schools. The students were determined to exercise bullying behaviors on their
study also targeted to improve the emphatic ability inherent in the peers. Then, these students were given the Empathy Index for Children
nature of bullying children and help them turn into group existence devised by Yılmaz-Yüksel (2003). Upon examining the points these
healthily. students got from upon examining the points the bully students got
from the Scale of Identifying Bully/Child Form and the Empathy Index
2. Method for Children, the ones showing extreme differentiation were excluded.
Of 61 students whose scores were similar, 38 volunteer students were
The study used a true experimental design, a pretest for the included in the study. To work with them efficiently, with a random
experimental and control groups, post-test and a follow-up model. selection the researcher got the students into four groups, two of 9
students and the other two of 10. The groups of 9 students were
2.1. Sampling labeled as A and B groups, and put in another box. Again with a random
selection, two groups of nine students were labeled as experimental
2.1.1. Sampling was carried out in two stages group (B) and control group (A). Using the same method, the other
The first stage, after the administration of The Scale of Identifying two groups of ten students were labeled as experimental group (C) and
Bully and Victim/Child Form on 1476 six graders in primary schools in control group (D). The experimental groups were given the empathy
Trabzon in the spring term of the 2009–2010 year, 82 students tended training program devised by the researcher himself in eleven sessions
to exhibit bullying behaviors. Upon examining the points the bully of 75-minute. Without being informed of the concept of the control
students got from the scales, the ones showing extreme differentiation group and the content of the study, the control groups were involved in
M. Şahin / Children and Youth Services Review 34 (2012) 1325–1330 1327

30-minute discussion sessions within the period of eleven weeks to Table 2


exchange ideas on daily issues. After the training program, both the The sessions in the empathy training program.

experimental group and the control group were given the Scale of Week 1—Meeting, Getting to know about Empathy and Empathetic Skills 75 min
Identifying Bully/ Child Form and the Empathy Index for Children. This Slogan: Be kind, loving and forgiving to each other to lead a happy life. //
process was repeated 60 days later for the follow-up study. This Week 2—Teaching Awareness of Emotional Sensitivity-I
Slogan: Living without the awareness of feelings is like driving a car with //
research study started on February 25, 2010 with the implementation
its brakes on.
of scaling. The empathy training program was conducted from March Week 3—Teaching Awareness of Emotional Sensitivity-II //
10 to May 19 2010. The follow-up study was carried out on July 20 Slogan: One who claims know everything about the universe but nothing //
2010 (Table 1). about himself actually knows nothing.
Week 4—Perceptional Differentiation I
Slogan: We can look at the same thing but view it differently. //
2.4. Techniques used for empathy training Week 5—Perceptional Differentiation II
Slogan: The ear hears; but the brain gives the meaning. //
Focusing on developing bully students' sensitive and cognitive Week 6—Getting an Internal Viewpoint
abilities including empathic reactions, the study used cognitive Slogan: What you say is how the others understand it. //
Week 7—Empathetic Atmosphere and Flow of Empathetic Information
features like recognizing, evaluating and naming feelings required in
Slogan: Eyes are the mirrors of communication. //
an empathic process. Didactic, experimental, role playing and Week 8—Developing the Ability of Empathetic Listening
modeling techniques were used in the training program. Additionally, Slogan: If you value humans, regard them as they are. //
social promotion, giving responsibility, sensitive support and home Week 9—Developing the Ability of Empathetic Response-I
Slogan: To understand humans is difficult but is a prerequisite to be a //
tasks were used to enrich the program. To help them reconstruct their
human being.
sensitive and cognitive perspectives, the study devised an activity in Week 10—Developing the Ability of Empathetic Response-II //
which bully students were asked to create a slogan in compliance Slogan: Ever human being is a world apart and you can't know about it //
with the subject of each training session. The slogans are presented in without entering.
Table 2. Week 11—Ending Group Existence
Slogan: Tolerance is the required vitamin for a successful communication.

2.5. Content of the empathy training program

The empathy training program was prepared based upon the


research carried out by Özbay and Şahin (2004) on emphatic atmosphere Finally, the students were asked to create a similar sketches based upon
in psychological counseling and the acquisition of emphatic skills, their real life experiences. The purpose here was to make them aware of
making use of the theoretical information from the model developed their feelings and emotions. As home task, they were asked to animate
by Feshbach (1983) and its experimental applications. the last state of emotion they experienced in front of a mirror and see
For the first week, an activity in which students, sitting in a “U” their facial expressions and note them. In session fourth, the group
shape with their name tags on, were asked to introduce themselves to leader gave a lecture on perception, and factors affecting perception.
the rest of the participants. They were also asked to tell what their Reflecting three pictures with illusions on the wall and asking them to
names meant to them. In this activity, a psychodrama technique was view them for ten seconds, he then asked the participants to describe
used in combination with the “shadow game” devised by Altınay what they saw, what emotion the pictures included, and what they
(2003). Then, the researchers delivered a short lecture on empathy and thought about the painters. Following this, each participant shared his
empathic skills using didactic approach. The second session started with writings with the rest of the group. The purpose was to teach the
a piece of information given by the researcher on emotion and states of participants that it might be possible for them to view the same thing
emotion. Didactic, demonstration and question-answer techniques differently. As home task, the participants were asked to compare their
were used. With the help of pictures, the participants were taught perceptions and their parents' perceptions related to the same event
various emotional states like happiness, anger, sadness, fear, courage, (such as playing games, studying, watching TV etc.)
and hatred. Then, they were asked to name sample real life experiences In the first part of the fifth session, the assessment of the home
told by the researcher with these emotional states. This reflected their task given in the fourth session was made. Then, the participants
awareness of how they and others felt when they experienced different listened to three different pieces of music (rhythmic, emotional and
events in their surroundings. Furthermore, this session uncovered and hard rock) and were asked about what they felt about the pieces and
made the participants aware of which state(s) of emotion was/were what they thought about the composers. Then they shared their ideas
dominant in their daily lives. Lastly, the participants were given a home with the other members of the group. This reflected again that they
task to pick up pictures from the media which fit and do not fit their might view the same thing differently. As home task, they were asked
states of emotion. In the third session, based on the assessment of the to observe perceptual differentiation between themselves and their
home tasks given in the previous session, the participants were helped friends when applying a rule during a play.
to develop an insight. Then, they watched a sketch showing various The sixth session started with the evaluation of the previous
states of emotion. Next, they were asked to compare the states of session. It went on with a social—promotion as an example due to
emotion described in the sketch and those of theirs. This provided the their success in doing their home projects. The group leader then gave
participants with the opportunity to see themselves in the mirror. a lecture on the awareness of the desires, needs, wants, feelings and

Table 1
Groups and experimental design.

Groups Pre-test Activity Post-test Follow-up

Experimental group The Scale of Identifying Bully and Eleven 75-ninute sessions for The Scale of Identifying Bully The Scale of Identifying Bully and
N = 9 (B) Victim/Child Form empathy training program and Victim/Child Form Victim/Child Form
N = 10 (C) The Empathy Index for Children The Empathy Index for Children The Empathy Index for Children
Control group The Scale of Identifying Bully and 30-minute sessions for 11 week The Scale of Identifying Bully and The Scale of Identifying Bully and
N = 9 (A) Victim/Child Form to exchange ideas on daily issues Victim/Child Form Victim/Child Form
N = 10 (D) The Empathy Index for Children The Empathy Index for Children The Empathy Index for Children
1328 M. Şahin / Children and Youth Services Review 34 (2012) 1325–1330

thoughts of the other self in mutual relationships. Later on, the group 70,00
members read and analyzed a poem with a focus on its writer, his 60,00
feelings, the way he revealed his feeling, both orally and using body
50,00
language. This session aimed in the creation of the awareness that
each person might come up with a different idea or feeling as regards 40,00
the same issue. As home project, the members were asked to write 30,00
about how they perceived their parents warnings or advice. In the
20,00
seventh session, as usual, the evaluation of the previous session was
made and the home projects were assessed. The group leader 10,00
informed the members of the process of flow of empathic information 0,00
through discussion and demonstration. Then, the group members, in Pretest Posttest Follow-up
groups of two, were asked to discuss a topic they themselves Experimental 57.95 33.42 35.32
determined behind a curtain and face to face. Next, they talked Control 58.42 55.84 53.68
about their partners' way of communication and discussion. By this,
the members gave some important feedback as to in what way and Fig. 1. Time and intervention interaction on bullying behaviors.
condition they were able to understand the others better. This session
revealed that the group members were more successful in face to face decrease on bullying behaviors as a result of empathy training, and
communication. As home assignments, they were asked to write the magnitude of change continued on follow-up measures.
about how they perceived the behaviors and actions in a classroom Repeated measure ANOVA is performed to test the time and
environment by their most problematic friends. intervention effects on empathy and bullying behaviors. Empathy
The previous session and home projects were assessed in the first training as the intervention program in this study revealed significant
part of the eighth session. The students were given a lecture on the effect on students' empathic behaviors at the end of the intervention
difference between hearing and listening. The group members, in and on follow-up, F(2/35) = 333.64, (Wilks' Lambda .05), p b .001. As
groups of two, were asked to describe a picture behind a curtain and seen in Table 3, intervention group as compared to control group tend
through face to face communication and to redraw the picture based to be more empathetic on post intervention and follow-up (Table 4).
upon their partner's descriptions. The outcome of this session was
that the members performed well when the listened to their partners
through face to face communication when compared to hearing them 4. Discussion and suggestions
behind a curtain.
The ninth and tenth sessions, summarizing what was done in the In this study, it was observed that applied emphatic education
previous session, the group leader delivered a short seminar on the program was effective on bullying behaviors of primary 6th grade
steps of empathic response. Then, the members watched a short film students. According to the results of statistical analysis, empathy
about levels of empathic response. After this, they got in groups of training program was effective on decreasing bullying behaviors of
two. When one of the members narrated a daily experience, the other experimental group students, whereas no change was observed in
was asked the give a feedback to his partners expression in terms of control group students on whom empathy training program was not
content and feelings. This was repeated until each member of the applied. In addition, in follow-up study, which was carried out
group appeared on the stage. The result was that each group member 60 days from the actual application, effects of emphatic training in
said, by realizing the content and feeling in his partner's expression, experimental group were still being observed. This study also found
they were able to understand others' feelings better. that empathy education program made positive impact on develop-
In the final session, the leader made an evaluation of each of the ing empathic skills of bully students. However, no change in control
previous sessions and told the members that the study was about to group was observed as empathy education program was not applied
finish. The group members were asked to evaluate the study as a to students of this group. Effects of empathy training program on
whole. Then, they filled the scales given to them by the leader. Upon developing empathic skills of children in experimental group were
fixing a time the follow up study, they left with positive feelings and observed 60 day later from actual application.
best wishes. Much of literature on empathy among children and adolescents
dwells on behavioral outputs of empathy. In some of these studies,
2.6. Data analysis participants' levels of empathy reveal a positive and supporting role on
pro-social behaviors and social abilities (Barr & Higgins-D'Alessandro,
Repeated measures ANOVA is conducted to analyze time and 2007; Heran, 2005). Still some others show a negative relationship
intervention effects of empathy skills and bullying behaviors of between bullying, cyber bullying and violent behaviors (Ang & Goh,
children under investigation. With this method three measurement
points (pretest, posttest, and follow-up) and intervention (experi- 25,00
mental and control groups) are treated as independent variable,
empathy skills and bullying behaviors as dependent variables. Data 20,00
were screened for the assumptions of multivariate analysis and both
15,00
data sets were met these assumptions. All analyses are carried out at
.05 significant level (Fig. 1).
10,00

3. Results
5,00

Investigation of the effect of empathy training on bullying 0,00


behaviors of school children carried out with repeated measure Pretest Posttest Follow -up
ANOVA. Multivariate analysis yielded significant interaction effect, Experimental 11.89 19.89 19.11
F(2/35) = 168.60, (Wilks' lambda .09), p b .001, as well as main effect Control 11.89 12.32 12.95
of time of measurement, F(2/35) = 226.48, (Wilks' lambda .07),
p b .001. As given in Fig. 2, intervention group made significant Fig. 2. Time and intervention interaction on empathetic skills.
M. Şahin / Children and Youth Services Review 34 (2012) 1325–1330 1329

Table 3 bullying behaviors should be carried out within the frame of school
Repeated measure ANOVA results on bullying behaviors. guidance services. In service training courses on empathy, social skills,
Effect Wilks' lambda F df p η2 and dealing with anger (anger management) should be designed for
school counseling teachers and classroom teachers in order to improve
Time .07 226.48 2/35 .001 .93
Time ∗ intervention .09 168.60 2/35 .001 .91 their skills and knowledge. More qualitative studies should be carried
out in this field. Detailed data could be gathered if any change in
children's behaviors after applied intervention program is observed in
2010; Munoz et al., 2011; Nguyen et al., 2011; Stravrinides et al., 2010; their natural settings.
Yeo et al., 2011) and disruptive behaviors and crime-involvement (De
Kemp et al., 2007; DeWied et al., 2005; Jolliffe & Farrington, 2007 ) and
antisocial aptitudes (Schaffer et al., 2009). 5. Limitations of the study
In addition to these studies, there are some others dealing with
levels of empathy among school children. Robert and Strayer (2004) As a result of the fact that scales were self-reported in nature, each
investigated the relation between empathy levels of school age participant reflected his/her perception of personal state on the spot
children and their anger levels and found out that students with high attitude. Participant students were informed of the study beforehand,
emphatic skills acquired low anger, physical and verbal violence which can be considered another limitation. Still another one was
levels and they carried on to do more pro-social behaviors. They also that the study used experiment group and control group including 19
investigated the empathic development of five year olds and its students for each, but that these groups did not cover the whole
relationship with anger and aggressive behavior. They concluded that school population.
children who developed emphatic skills well were less angry, less
aggressive; they have fewer problems with sharing toys and were
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