Self-Study Guide

BSBMGT502
Manage people performance
 BSBMGT502 Manage people performance

About this document

This document is to be used as a self-study guide at home in your own time to complement the
learning that you are doing in class time. It is a requirement of your course that you complete the
activities in this guide and you need to take your notes / completed activities to class.
If you are unsure about anything, talk to your trainer / assessor.

Self-Study Guide

Unit code and title BSBMGT502 Manage people performance

Instructions You are to complete each of the self-study tasks below. Each activity is a
mandatory part of your study. After completing each of the tasks, tick the
box below to show that you have completed the activity.
Complete the work into a Word document and then save your work for
submission to your trainer and assessor or for discussion during class time.

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 BSBMGT502 Manage people performance

Topic 1: Allocate work

Type of Task Expected Complete

activity time d

Video Watch the following videos: 30 mins 

Are Your Goals SMART?
https://www.youtube.com/watch?
time_continue=1&v=HwcZOuanGoI (02:58)

Performance Management is Two Things:

https://www.youtube.com/watch?v=8sVydvGUsPw
(04:04)

Write notes for class:

 What are your key takeaways from the videos?
Goals are critical to effective leadership and
management. SMART is the tool to make the goals.
 What did you find inspiring?
The way to use SMART.
 Has this video prompted you to think differently?
Good leadership and management is about
empowerment.

Video Watch the following video: 1 hr 15 min 

Webinar: Business Continuity Management: Impact
Analysis and Risk Assessment:
https://www.youtube.com/watch?v=awLn7yZDKXs
(59:18)

Write notes for class:

 What are your key takeaways from the videos?
What are the important considerations for a risk
assessment an BIA
 What did you find inspiring?
 Setting risk assessment criteria
 Conducting the risk assessment risk analysis
and evaluation
 Establishing BIA resource and activity
dependencies
 Setting BIA criteria
 Determining the maximum tolerable period of
disruption
 What can be expect of BIA outputs
 Common challenges and how to overcome them

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 BSBMGT502 Manage people performance

Has this video prompted you to think differently?

no

Tutorial Watch the following tutorial on Microsoft Project 2016: 15 mins 

How to Assign resources in MS Project.
https://www.youtube.com/watch?v=p_pTcA9ucr8 (10:00)
Write down your key takeaways.
There are some of the basic ways of assigning
resources to specific tasks, and how can we increase
the amount of work but keep the same duration

Further Performance Management: Performance management 1 hr 

reading cycle: https://www.opm.gov/policy-data-
oversight/performance-management/performance-
management-cycle/planning/developing-performance-
standards/
Building an Elite team through key producing standards
and measures:
http://www.realestatechampions.com/whitepapers/bt/097
3g098h598hg94/Building_An_Elite_Team_Through_Key
_Producing_Standards.pdf

Research Address the following question in an essay: 1.5 

and essay
How can Risk Management improve performance in the
workplace?
Provide a clearly structured response with links to
sources of information used. Use examples, diagrams,
info graphs and any other form of visual representation
to assist your response.
Bring your essay to the next class for feedback.

Reflection Reflect on the following: 1.5hr 

 Information learned in class this week
 Areas you find enjoyable
 Areas you find challenging (must be at least one
challenge)
 For at least one challenge identify a resource
(reading or video) to help you to overcome the
challenge
 Discuss your main learnings from the resource and
how it has benefited you / helped you to overcome
that challenge
 The assessments that you need to complete for this
unit. Start thinking about how you will prepare for
this and the time management skills needed.
Complete planning as necessary.

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© RTO Works 2020 Self Study Guide V 20 Oct 2020
 BSBMGT502 Manage people performance

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© RTO Works 2020 Self Study Guide V 20 Oct 2020
 BSBMGT502 Manage people performance

Topic 2: Assess performance

Type of Task Expected Completed

activity time

Video Watch the following videos: 2 hrs 

The happy secret to better work (TedxBloomington
Shawn Achor)
https://www.ted.com/talks/shawn_achor_the_happy_sec
ret_to_better_work (12:04)

The puzzle of motivation (TedGlobal Dan Pink)

https://www.ted.com/talks/dan_pink_on_motivation
(18:25)

What makes us feel good about our work?

(TedxRiodelaPlata Dan Ariely)
https://www.ted.com/talks/dan_ariely_what_makes_us_f
eel_good_about_our_work (20:15)

Write notes for class:

 What are your key takeaways from the videos?
 What did you find inspiring?
 What did you agree with?
 Is there anything you disagree with? Explain.
 Have any of the videos prompted you to think
differently?

Research Using the following link, access one of the “Upcoming 1.5-2hrs 
and report workshops and webinars” from NSW industrial relations
or a video that is “Available to Watch Now”.
https://www.industrialrelations.nsw.gov.au
Provide an overview of the video and provide an
example of how you could use the information in
practice in the workplace.

Research You are to research tips for writing and giving a 2 hrs 
and performance appraisal that could be given to managers
presentation as part of a training workshop.
It can be presented in any format but must be clearly
and logically structured, professionally presented and
provide useful tips for both writing an appraisal and
giving an appraisal.

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 BSBMGT502 Manage people performance

Bring to the next lesson and present your tips to the

class.

Reflection Reflect on the following: 1.5 hrs 

 Information learned in class this week
 Areas you find enjoyable
 Areas you find challenging (must be at least one
challenge)
 For at least one challenge identify a resource
(reading or video) to help you to overcome the
challenge
 Discuss your main learnings from the resource and
how it has benefited you / helped you to overcome
that challenge
 The assessments that you need to complete for this
unit. Start thinking about how you will prepare for
this and the time management skills needed.
Complete planning as necessary.

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© RTO Works 2020 Self Study Guide V 20 Oct 2020
 BSBMGT502 Manage people performance

Topic 3: Provide feedback

Type of Task Expected Completed

activity time

Video Watch the following video: 45 mins 

What’s it like to work at Google?
https://www.youtube.com/watch?v=n_Cn8eFo7u8
Write notes for class:
 What are your key takeaways from the video?
 What did you find inspiring?
 Has this video prompted you to think differently?
Source one other organisation that has similar rewards
system. List what these are. Bring your findings to the
next class for discussion.

Further Read the following article: 15 mins 

reading
Employee Performance Coaching:
https://www.td.org/newsletters/atd-links/employee-
performance-coaching
When should coaching be implemented into an
employee’s workday? Explain why.
What steps would you have to take if an employee
refused to be coached?

Research Write an essay that addresses the following question: 1.5 hrs 
and essay
What is a learning culture?
Provide a clearly structured response with links to
sources of information used. Use examples, diagrams,
info graphs and any other form of visual representation
to assist your response.
Bring your essay to the next class for feedback.

Research You are to research: 2 hrs 

and
 Tips for best practices in giving feedback to
presentation
employees
 Examples of positive feedback and constructive
feedback.
 Explain how you would manage a member of
staff who may take offence to feedback and say
that you were bullying them?
It can be presented in any format but must be clearly
and logically structured, professionally presented and
address each of the points.

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 BSBMGT502 Manage people performance

Reflection Reflect on the following: 1.5 hrs 

 Information learned in class this week
 Areas you find enjoyable
 Areas you find challenging (must be at least one
challenge)
 For at least one challenge identify a resource
(reading or video) to help you to overcome the
challenge
 Discuss your main learnings from the resource and
how it has benefited you / helped you to overcome
that challenge
 The assessments that you need to complete for this
unit. Start thinking about how you will prepare for
this and the time management skills needed.
Complete planning as necessary.

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© RTO Works 2020 Self Study Guide V 20 Oct 2020
 BSBMGT502 Manage people performance

Topic 4: Manage follow up

Type of Task Expected Completed

activity time

Video Watch the following video: 30 mins 

Dare to disagree:
https://www.ted.com/talks/margaret_heffernan_dare_to_
disagree (12:41)
Write notes for class:
 What are your key takeaways from the video?
 What did you find inspiring?
 What did you agree with?
 Is there anything you disagree with? Explain.
 Has this video prompted you to think differently?

Further Read the following article: 30 mins 

reading
7 common causes of conflict during performance
reviews:
https://dynamicbusiness.com.au/topics/workplace/huma
n-resources-blogs/7-common-causes-of-conflict-during-
performance-reviews-14022013.html
What type of communication skills would you require to
manage conflict in these situations?

Essay Write an essay that addresses the following: 1.5 

Employee health and well-being versus workplace
performance stress.
Address what constitutes health and well-being and how
workplace stress can be managed by both employer and
employee.
Bring your essay to the next class for feedback.

Research You are to research: 2 hrs 

 Tips for best practices for managing poor
performance in the workplace that could be
given as part of a training workshop for
managers.
 A performance plan template that could be used
for an employee that relates to your industry.
 How to counsel an employee if they are
struggling to meet performance standards and
are identified as requiring support.
It can be presented in any format but must be clearly
and logically structured, professionally presented and
address each of the points.

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© RTO Works 2020 Self Study Guide V 20 Oct 2020
 BSBMGT502 Manage people performance

Reflection Reflect on the following: 1.5 hrs 

 Information learned in class this week
 Areas you find enjoyable
 Areas you find challenging (must be at least one
challenge)
 For at least one challenge identify a resource
(reading or video) to help you to overcome the
challenge
 Discuss your main learnings from the resource and
how it has benefited you / helped you to overcome
that challenge
 The assessments that you need to complete for this
unit. Start thinking about how you will prepare for
this and the time management skills needed.
Complete planning as necessary.

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© RTO Works 2020 Self Study Guide V 20 Oct 2020