CURICULUM VITAE

PERSONAL DETAILS
Name: MUDAHOGORA CHRISTINE
Gender: Female
Date of birth: 01/01/1993
Nationality: Rwandese
Marital status: Single
Contacts: 0787387810
Email: muchristine96@gmail.com

EDUCATION BACKGROUND.
Period Attainment and awarding institution
2015- 2019 Bachelor of Economics (Monetary economics)
University of Rwanda (Gikondo campus)
2012- 2014 Rwanda Education Board (REB), A ‘Level
Kayonza modern secondary school
2009- 2011 Rwanda Education Board, O’Level
Kagarama secondary school
WORKING EXPERINCE AND TRAINING
Period: 2018- For one Month
Organization: National institute of Statistics of Rwanda (NISR) – ECONOMIC
STATISTICS

Position: Intern
Duties and Responsibilities
 Coding and Data entry of surveys
 Relating Harmonized system codes ( HS) with various commodities
 Making reports
 Professional ways of conducting a survey
 Data synthesis and editing

2019
Organization: African New Life Ministries- Dream Medical Center Hospital
Position : Cashier and receptionist

Duties and responsibilities

 Handling visitors and callers inquiries.

 Scheduling appointments for clients and making reminders
 Consistently meet expectations measured on schedule adherence, call
quality, and customer satisfaction.
 Recipient of multiple positive reviews acknowledging dedication to
excellent customer service.
 Built long-term customer relationships and advised customers on
purchases and promotions.
 Handling cash, check, credit and automatic debit card transactions with
100% accuracy.
 Creating and administering monthly cart test to cashiers to reinforce the
core responsibilities of the position.
 Providing customer service regarding collection issues, process customer
refunds, process, and review account adjustments, resolve client
discrepancies and short payments.
 Customer calls, account adjustments, small balance write off, customer
reconciliations and processing credit memos.
 Perform other assigned tasks and duties necessary to support the accounts
receivable department.
 Transferring data from paper formats into computer files or database
systems.
  Answer incoming calls on multi-line telephones.

 File and keep a record of activities in the office for easy retrieval and review
when due, and sending to the relevant department personnel.
 Perform keyboarding/data entry functions.
 Responsibilities include collecting payment from members during registrati
on.
Other responsibilities include creating and verifying appropriate insurance c
overage . 
 Explain various insurance coverage to members, creating 
guarantor accounts, and documenting appropriate copay overrides.

RELEVANT SKILLS ACQUIRED

Databases, Microsoft Office, SharePoint, Excel, Mac, Bookkeeping, Customer
Service, Phone System, Receptionist

Analytical and Computer skills: 1.

 I am familiar with MS office, and Internet.
 Data collection, editing and analysis
 Internet use for communication and Research tools
 Report writing
 Communication with different categories of stakeholders
Other skills:
 Management and interpersonal skills, Good team player, good
leadership as responsibilities are concerned and communication skills all
developed through the different positions held
 Self-motivated full of flexibility and open minded person as a hard
worker.
 Negotiation skills.
LANGUAGES Fluent in English and Kinyarwanda.
A fair trier in french

REFEREES: Mr. Kadozi Edward, Tel: 0788486141

Mr. Ntambara Issa, Tel: 0788749315