Service Bulletin

Copier Color
Office Imaging Products Device Quality Assurance Center
HARDWARE

Model: Ref No.:

iR 5800C iR6800C-027 Rev. 2
iR 5800CN (F2-T01-0M3-10064-03)
iR 5870C
Date:
iR 5870Ci
iR 6800C April, 2006
iR 6800CN
iR 6870C
iR 6870Ci

Revised:
Addition of affected machines.

Location:
Reader Frame Assembly
Subject:
Countermeasure against the error occurrence, E202-0001/0002, due to the breakage of IC6
Detail:
<Symptom>
The errors, E202-0001/0002, occur due to the breakage of IC6 [1]
<Cause>
The installation or uninstallation of the Flexible Flat Cable [2], which controls the current flow into the Scanner Drive
Motor, may not have been done successfully, #34 may be broken, an overcurrent may flow into the Interface PCB,
the IC6 [1] may be broken and may lead to occur smoking.

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 iR6800C-027 Rev. 2

P-1 Interface PCB Assembly

[1] IC6

[2] Cable, Flexible Flat

<Factory measures>
1.Temporary countermeasure
Add Chip Resistor to C49 (unused part) [3] on the Interface PCB.

P-2 Enlarged view of Interface PCB

[3] C49 Resistor added part

Revision number sealed place (last two

[4]
figures show the revision number)

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 iR6800C-027 Rev. 2

P-3 Old type

C49 (unused part)

Revision number is 01.

P-4 New type

Chip Resistor is added to C49.

Revision number is 02.

2. Permanent countermeasure
C49 Silk changed to R75. After changing the Silk, the revision number [6] of the Interface PCB Assembly will be
advanced to "04".

P-5 Interface PCB Assembly with new Silk

[5] New Silk (R75)

[6] Revision no.

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 iR6800C-027 Rev. 2

Service work:
When the symptom above occurs, replace the Flexible Flat Cable by the new one and also replace the Interface PCB
by the new type.

Service part:

Description Part number Q'ty I.C. P.C.

INTERFACE PCB
Old FM2-1102-000 1->0 N
ASSEMBLY
211
INTERFACE PCB
New FM2-1102-020 0->1 Y
ASSEMBLY

Affected machines:
iR5800C 120V KEM04286 and later
iR5800C 230V EUR KEN01372 and later
iR5800C 230V KEP00007 and later
iR5800CN 230V EUR KES02514 and later
iR5800CN 230V KET00098 and later
iR5870C 120V SJY00001 and later
iR5870C 230V EUR SJZ00001 and later
iR5870CN 230V EUR SKE00001 and later
iR5870CN 230V SKF00001 and later
iR6800C 120V JJM06123 and later
iR6800C 230V EUR JKH01806 and later
iR6800C 230V JKL00019 and later
iR6800CN 230V EUR JKP04380 and later
iR6800CN 230V JKM00304 and later
iR6870C 120V SJN00003 and later
iR6870C 230V EUR SJP00001 and later
iR6870CN 230V EUR SJT00001 and later
iR6870CN 230V SJU00001 and later

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