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Vingcard 2100
Vingcard 2100
6a
System Handbook
June 26, 2003
About this Handbook
Information in this document is subject to change without notice and does not represent a commitment on the
part of VingCard Systems Inc., Dallas, Texas, USA or VingCard, a.s., Norway. While an effort has been
made to insure that the manual is accurate, VingCard Systems makes no warranty of any kind, including any
warranties of merchantability or fitness for a particular purpose with regard to this manual. VingCard
Systems assumes no responsibility or liability for errors in this handbook or for any incidental or
consequential damages arising from the use of this manual in operating equipment or in connection with
operation of the equipment.
Warning: Equipment described in this handbook generates, uses and can radiate radio frequency energy,
and if not installed and used in accordance with this handbook may cause interference to radio
communications. The equipment has been tested and found to comply with the limits for a Class A
computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable
protection against such interference when operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference, in which case the user, at his own expense,
will be required to take whatever measures may be necessary to correct the interference.
Trademarks:
VingCard 2100 MS Contents
Table of Contents
2. SYSTEM SETUP................................................................................................................................27
i
Contents VingCard 2100 MS
3. CARDS ................................................................................................................................................51
4. SYSTEM OPERATION.....................................................................................................................79
ii
VingCard 2100 MS Contents
5.2.3 RESET..................................................................................................................................97
5.2.4 Power off..............................................................................................................................97
5.2.5 Cold Booting........................................................................................................................98
5.3 INDICATORS AND MESSAGES ...........................................................................................................98
5.3.1 Low Bat................................................................................................................................99
5.4 POWER SUPPLY ................................................................................................................................99
5.5 BATTERIES .....................................................................................................................................100
5.6 MEMORY CARDS ...........................................................................................................................101
5.7 EJECT BUTTON ..............................................................................................................................101
5.8 CONNECTIONS................................................................................................................................102
5.9 TROUBLESHOOTING .......................................................................................................................103
5.9.1 Server SC ...........................................................................................................................103
5.9.2 Client SC............................................................................................................................103
6. LOCKSET.........................................................................................................................................105
7. CONTROLS......................................................................................................................................119
iii
Contents VingCard 2100 MS
9. PARTS .....................................................................................................................................................151
iv
average guest stay 31 guest 72
1 backup 72
B building 14, 17, 19, 45
1000-series 1
coercivity 4
backup
diagnostic 25, 70, 75
2 database 85, 101
duration 37
backup cards 9, 18, 25, 72
emergency 15, 17, 25, 70, 74
2100 Plus
batteries 100
employee 8, 9, 19, 25, 36, 41
low battery safety mode 90
AAA 6
common access 19
change 99
expiration 37
8 charging 100
independent operation 12
RAM card 101
8 character Grand Master issuing 61
system controller 99
password 52 encoding 53, 65
battery 109, 110, 118
end time 8
changing 135
A engineering supervisor 13
external
expiration 1, 8, 20, 29, 31, 56
access area 7 door unlock 25
in a common door 20
access point 7 failure
facility code on 19, 41
add employee 25, 28, 61, 62, 63 lock 4
failsafe 9, 15, 17, 25, 70, 72
add employee user group 36 lock 106, 109
grand master 15
add guest to room 25, 26, 28, 51, 53, low 106
guest 7, 9, 25, 26, 36, 53
54 replacement 135
deadbolt override 36
guest type 55 battery compartment 6
issuing 53
add guest user group 36 battery pack 113, 114
prior to guest's arrival 57
add lock 25, 28, 42, 43, 45, 46, 47, blank screen 96
lock out 9
48 boot 95, 101
maximum per room 9
add user group 25, 34, 35 building 14
override 9
address building master 14, 19, 35, 36,
user group 9, 55
destination 163 40, 42, 45
HC 7
source, PMS 163 assigning to a door 42
housekeeper 9
alarm triggering 119 example 14
housekeeping supervisors 13
alphabetic characters 40 maximum number of cards 14
ID number 22
ANSI 1, 3, 4, 112 button
information on 4
ANSI-lock 112 power 27, 51
insertion 101
answer code
interrelated 15
PMS 162, 163, 164 C issuing 53
Anti Tail Gating 119
lock out 15, 18, 25, 70, 73
cable
arrow key 28, 29, 36, 37, 39, 42,
longevity 37
connections 102
43, 45, 46, 56
lost 9, 53, 54
card 3, 25, 36, 45
ASCII 160, 163
guest 53, 54
ANSI mag stripe 3
audit trail 3, 4, 89, 92
magnetic stripe 1
backup
viewing events 93
master 15, 17, 19, 37, 40
guest 9, 18, 25
auto unlock mode 22, 42, 45
maximum per room 9, 58
memory 25, 101 user group 25, 38 system controller 27
battery 101 channels communication port
one shot 15, 25, 70, 76 grand master 15 interface 102
override 1 check characters 162 Completed! Press Enter to
record of use in a lock 4 check in Continue 36
remove guest 53 station 3 component
resolution 26 check sum 161 remote controller 5
section 9, 17, 19, 42 check-in 3, 20, 25, 26, 53 specifications 6
service common access 19 early 57 concierge access 47
special 25 guest arrives before check-out configuration 9
start time 8, 9 time 57 sections 9
supervisor maximum days 171 system 29
example 13 PMS 166 connections
swipe 65 adding an extra day 171 contact card 102
time window 1, 8, 41 PMS 179 locations 3
track 3 3 station 27 Mini DIN 102
type 7 user group 36 network 102
undo lock out 70 check-out 3, 26, 29, 53, 59, 171, printer 102
unlock time 37 173 RS-232 102
user ID 8 computing for PMS 171 system controller 27
verify guest card 53 date 3 contact card 1, 3, 27, 49, 89, 92,
write protect switch 101 PMS 166, 173 102
zone 13, 17, 19, 42, 45 time 29 control module 7, 8, 19, 89, 94,
card limit 164 choices 105, 106, 108, 118, 146
card not verified 70 in menus 52 replacement 146
card Time Zones 9 clear See keypad:Clear key controls 129
card types client 4, 7 extended access 5, 7, 41, 129
building master 14 coercivity 4 convert
diagnostic 15 cold boot 95, 98 database 87
emergency card 15 command copies of master cards 15, 68
fail safe cards 15 add, remove, change 28 CPU 3, 22
grand master cards 15 change employee 9 events 22
guest 9 front desk 26 credit card 4
lock out 15 selecting from menus 28 cursor 27, 28, 39
one shot 15 summary 25 >> 28
section master 9 command 28 underline 40
change command codes 163, 164 cylinder 22, 105, 106, 112, 113,
check-out time 29 PMS 162 119, 133
daylight saving time 31 common door 7, 8, 41, 64 recoding 22
employee 9, 25, 66 global 19, 20, 40, 41, 47 switch 148
lock 25, 43, 46, 48 room numbers 40, 45
lock time 31 service 8, 40, 41, 45 D
system parameters 29 communication
data
unlock time 39 locklink 3
events 22
device number 162 card expiration 15, 37
lock 22, 25, 90
device time out 164, 171, 177 card verification 70
memory card 25
diagnostic card 15, 70, 75 deleting record 69
PMS 175
dimensions 6 ID number 69
binary 160
encoder base 6 identification number 66, 70
selection and entry 27
remote controller 6 password 26
data area 162, 165
system controller 6 remove 39, 69
data fields 165
DLE 161, 165 report 63, 83
data integrity 162
door time window 37, 61
database 3, 47, 51, 87
global common 7, 19 user group 35, 36
backup 85
in access area 7 user groups
convert 87
service common 8, 19 assigning to cards 66
restore 86
door switch 119 encoder 3, 6, 27, 65
date
door type 19, 40, 43 dimensions 6
check-out 3, 31
for engineering room 40, 41 electrical specifications 6
daylight saving time start/end
for maid closets 40, 41 power supply 6
31
global common 41 encoder base 99, 102, 171
employee expiration 15
guest 40 internal relay 157
events 22
service 40 end time 56
format 29
service common 41 engineering supervisor 13
setting date and time 32, 88
door unlock time 7 enter key 52
day 33, 88
duration 31, 37, 55, 56, 61 environmental specifications 7
guest card duration 31
employee card 37 escape 26, 37, 39, 43, 52, 102
daylight saving time 31, 88
guest card 20, 31, 55, 56 to abort PMS polling 157
and year change 88
special cards 70 escutcheon 105, 113, 114
start date 31
unlock time 7 cleaning 135
DBO See deadbolt override
removal 145
deadbolt 1, 15, 22, 25, 36, 106,
E ETX 165
113, 114
Euro 1
spindle 145
egress switch 119
EURO 112
deadbolt override 61, 70
eject button 101
event report 4, 22
deadbolt override 7, 36, 37, 55,
EK card See emergency card
events 79, 92
106
EK key See emergency card
CPU 22, 79
on employee cards 37
elevator reader 47
lock 89
on guest cards 36, 171
emergency
viewing 93
on lock readout 92
card 9, 15, 70, 74
example
default
key 15, 17, 22, 133
building masters 14
menus 51
EMK See emergency key
card resolution 26
stay 31
employee 3, 8, 9, 13–15, 19, 22,
maid section 12
unlock time 37
25, 26, 39, 63–72
supervisor zone 13
delete employee record 25
2100 95, 98
exit
delete lock 25
card 19, 41, 61, 66
locklink mode 95
destination 162
assigning common access 19
expiration
device address 164
issuing 19, 61
employee card 37 HC w/DBO 36, 171 interface to PMS 28, 157–84
guest card 1, 29 guest check-in 54, 172 interrelated keys 15
extended access 1, 5, 6, 7, 9, 15, guest only 55 issuing cards 53
22, 31, 41, 47, 57, 67, 72, 74, guest room
129 door 42 K
extended access controller 7 doors 19
keypad 157
extended unlock time 7, 36, 55, type 19
Clear key 52
61 guest type 8, 55
enter key 52
external power supply 5, 6 guest w/DBO 55
ESC 52
guests who share a room 58, 106,
letters 40
F 171
timeout 31
facility code 7, 8, 19, 41
H
fail safe cards 8, 9, 15, 70, 72 L
failure hand-held computer 3
latch 1, 22
SC 85 handicap
latch bolt 1, 22, 105
field 28 guest See HC
LCU
field identifier 164, 165 handle 105
specifications 109
fields handle spindle 117, 145
technical data 109
in PMS messages 162 replacement of 147
leading spaces 165
five beeps 99 hardware 1
LED 106
fixed digit 31 configuration 26
letters 40
format HC 7, 36, 55
letters 40
date 29 unlock time 55
lock 1, 4, 5, 7, 8, 9, 19, 22, 25,
PMS messages 162 HC w/DBO 36, 171
26, 105
front desk 26, 35, 36, 37, 51, 63 HC w/DBO 55
battery
menu 51 housekeeper 9
life time 109
passwords 25, 26 housekeeping supervisors 13
data 90
defining in the database 40
G I
Euro 1
global common 7, 19, 20, 31, ID number 8, 22, 66, 69 events 4, 22
41, 47 independent operation handle 105, 113, 114
grand master 15 section cards 12 indicators 106
maximum number of cards 15 indication installation 116–19
guest 15, 25, 26, 38, 172 off 96 lockcase 1
card 51 suspended 96 deadbolt 1
issuing 51 indicator latch bolt 1
card expiration 29, 31 lock 106 maintenance 133–39
transfer 54 LOW BAT 99 motor 105, 112
user group insert memory card 95, 98 replacement 148
guest w/DBO 36 installation 4, 116–19 programming 4, 90
user group 35, 36, 38 software 27 setup
HC 36, 171 interface 102 report 83
sub-assemblies 1
memory mortise
troubleshooting 136
events 22, 79 lock 5
lock channels 8
memory card 101 lockcase 1
chart summary 17
memory card 25, 95, 98, 101 multiple cards for room 9
lock events
battery 101 multi-user system 27
viewing 89
menu 25, 27, 51
lock out 9
add employee 63 N
automatic 1
add guest to room 26, 51
lock out card 15
network connection 3, 102
cards 53
lock out card 15, 70, 73
new version 87
control field 52
undo 70, 73
new year 88
define lock 40
lock parameters 43
non-VingCard equipment 5
front desk 51
changing 48
number of report events 22
guest cards 53
lockcase 1, 105, 112, 117
numbered list 28
insert memory card 95, 98
ANSI 112
main 26
EURO 112
password 95, 98
O
locking pulse 105
remove guest card 51
locklink 3, 4, 51, 89–93 old versions 87
room full 58
locklink menu 90 one shot card 15, 76
selecting from options 52
locklink mode outside handle 105, 113, 114
special cards 72, 73, 74, 76
enter 89 override 1, 8, 9, 36, 70, 106
system entry 27
exit 95 by a card with a later date 9,
types 52
lost employee card 9 172
user group 36
lost guest card 53, 54 card 172
verify guest card 51
low battery safety mode 111 deadbolt 15, 37, 55, 106
message
in a common door 20
guest not found 174
M mechanical 22
card battery low 101
main menu 26, 28, 51 card not found 61
P
maintenance 133 card not verified 70
management reports 22 insert memory card 95, 98 parallel printer port 4
manager on duty See MOD low bat 99 parameters 29, 32
manual backup 85 message format 162 lock 22, 43
master 15, 35, 36, 37, 52 message length system 22
master password 26, 52 PMS 162 user group 25
used in setup 27 Mini DIN 3 parts
maximum MOD 25, 26, 35, 37, 51, 63 2100 lockcase 152
building masters 14 password 25 2100 lockset 151
cards per room 9, 53, 58, 164 mode 2100s/50 conversion set 154
events 22 locklink 89 VC 2100 MS system 156
masters 15 suspend 97 passage mode 22, 42, 45, 47
rooms 1 modular connector 102 password 22, 25, 26, 29, 51, 53,
zones 13 modules 1 67, 79, 95, 98
mechanical override 22 month 33, 88 2100 95, 98
assignment to an employee 67 suspend 96 user group 25
employee 26 switch 96 repeated use
front desk 51, 79 system controller 5 on lock readout 92
guest only 26 power on 27 replace
master 22, 26, 29, 48, 79, 80 power supply 99 employee card 9
menu 58 encoder base 102 guest 26
MOD 25, 26, 51, 79, 80 remote controller 5 replace guest 55
password entry menu system controller 102 reports 4, 22, 25, 27, 79
illustrated 27 pre-registration 57, 172 events 81
PMS 3, 28, 102, 157, 160 printer 1, 3, 4, 80, 82 extracted from lock 82
ACK/NAK timeout 160 communication port 102 sorted by date 81
advanced key issuing 172 program 8, 25 sorted by ID 81
answer codes 164 lock 4, 89 sorted by room 81
answers 176 property management system See events by Keycards 84
check sum 169 PMS generating a report 80
check-in 163 Protocol lock events 22
adding and extra day 171 PMS 160 management 22
check-out 172 access areas 22
options 173 R employees 22, 83
check-out date 166, 171 lock data 83
RAM 101
command codes 163 system parameters 22
RAM card See memory card
commands 176 user groups 22, 83
range of room numbers 40
control characters 161 printer 4
read events from lock 92
data area 165 samples 81
reader
data fields 165, 175 system events 22
extended access 47
data link escape 165 reset 97
reader module 108, 113, 145
destination 162 restore 27
replacement 145
electrical specifications 160 restore database 86
readout See audit trail
examples 177 restore from mem card 25
real time clock
field identifier 165 resume 97
in lock 31
message fields 162 resume operation
recode key 22, 134
message format 162 end suspend 97
record 4, 22
physical layer 160 RESUMING - PLEASE WAIT
chronological 4
polling 102 97
events 4, 22
pre-registration 172 retries
record separator 161, 165
record separator 165 PMS, in absence of ACK 162
relay 157
shares 171 RJ-11 3, 102
remote controller 1, 5, 6
syntax error 184 room number
electrical specifications 6
user group 166, 167 for non-guest room door 40
external power supply 5
verify card 174 room number 45
remove
polling PMS 161 PMS 165
employee 25, 61, 69
POS data room occupied 26, 54
guest 25, 26, 53, 59
adjusting reader for 168 add guest 55
lock 25
power 97 different room 55
replace guest 55
time 33, 88 modules 1
room range 61
year 33, 88 operation 79
room type 19
share 58, 171 parameters 29
guest 19
single-user system 27 password 95, 98
service 19
source address system access 37
service common 19
in PMS messages 162 employee 67
rooms
special cards 70 employee 37
maximum 1
diagnostic 70, 75 front desk 51
rooms operated by a card 61
emergency 70, 74 master 37
RS-232 102
fail safe 70, 72 MOD 51
RS-232C 159
lock out 70, 73 system commands -- summary
one shot 70, 76 25
S
specifications 6, 7 system controller 2, 6, 8, 22, 27,
save to mem card 25, 85, 101 LCU 109 40, 95, 157
SC reader module 109 as locklink 89
client 4 specifying card Time Zones 64 batteries 6
server 4 spindle blank screen 96
SC failure 85 replacement 147 card
screw Start and end dates for reports 80 eject button 101
bevel 117 start switch 145 communication relay 157
escutcheon 119 start time 8, 9 dimensions 6
scroll through selections 28 start up 95 drive A 101
section 8, 9, 17, 19, 22, 42 station ID 31 electrical specifications 6
assigning to a door 42 strike 5, 119 first time booting 95
security electric 5 indicators 98
audit trail from lock 4 supervisors 13 keys 40
common doors 20 suspend 96 low battery 99
selection cursor 28 swiping a card 3, 28, 57, 65 no response 97
serial port 157 synchronization 31 polling PMS 157
COM1 3 system 25, 40, 79 power off 97
encoder 3 alternatives 26 power/resume switch 96
server 4, 8 authorization 51 reset 97
service common doors 8, 19, components serial communication 3
41, 45, 64 dimensions 6 serial port 157
activating section cards 45 environmental specifications suspend 96
activating zone masters 45 7 timeout 31
service doors 19 components 6 with encoder 3
service doors 8, 40, 42 contact card 3 system entry menu 27
room numbers 40 non-Vingcard equipment 5 system setup 27
set date 25, 32, 88, 95, 98 printer 4
day 33, 88 remote controller 5 T
first time start up 95, 98 configuration 26, 29
tampering 119
month 33, 88 hardware 1
thumb turn 106
time 33, 88 user group 3, 12, 34, 37, 39, 40, version
check-out 29 171 convert 87
setting date and time 32, 88 building 14, 19, 35, 42 view lock events 93
setting time in lock 95 employee 35, 36, 61, 63, 66 VIP access 47
time out for non card employees 35
device 180 front desk 35 W
time out guest 35, 55, 166, 167, 171
warm boot 97
PMS 180 guest w/DBO 55
warning
time window 1, 7, 8, 9, 19, 37, 61 Guest w/DBO 35
reset 97
employee cards 37 HC 35, 55
wing masters 14
special cards 70 HC w/DBO 35, 55
write protect switch 101
timeout 31 master 35, 36, 37
device 171 MOD 35, 37
disabled 31 on lock audit trail 92
Y
PMS 160 PMS 166, 167
year 33, 88
transaction logging 22 report 83
yellow light 106
troubleshooting 103 section 12, 35, 42
lock 136 zone 13, 35, 42
Z
user ID
U on lock audit trail 92 zone 8, 13, 17, 19, 42, 45
maximum number of cards
undo lock out 15, 70, 73
V 13
unlock time 37, 55, 61, 105
assigning to a door 42
extended 36 VC 2100 lock 1
maximum per channel 13
for employee cards 37 verify card 53, 60
user group 42
HC 55 employee 25, 61
up and down arrows 28, 29, 35, guest 25, 26, 60
36, 37, 43, 46, 56 PMS 174, 181
VingCard 2100 Plus v1.6a System Overview
Specifications
1. System Overview
The VingCard 2100 Plus is a keycard management system for
hotels with 400 (or less) guest rooms. 1
The locks are operated by magnetically striped cards. A card
operates a lock only during a time-window encoded in the
magnetic stripe and a card with a later start time locks out any
previous guest's card.
The system consists of the following modules:
Locks Printer (optional)
1-2 System Controllers Remote controller (optional)
encoder base Extended access controller
contact card (optional)
Locks
The 2100 System supports three different series of VingCard electronic
locks :
VC2100 Classic
Presidio
Da Vinci
1 Other locks can be installed on linen closets, engineering spaces, lobby doors, etc. No more than 475
unique lock identifications per property. One ID could be assigned to two locks.
System Overview VingCard 2100 Plus v1.6a
Specifications
System Controller
The System Controllers (SC) are hand-held
computers. If the system uses two SCs, they are
connected to each other through a network
cable. An SC is the only processing device
required by the system. It stores all guest and
employee data.
When attached to an encoder base, a system
controller is a check-in station. When
connected to a contact card, the SC becomes a
locklink, a portable communication device
which is used to load the lock program and to
obtain an audit trail from a lock.
System Controller with Encoder Base
The encoder base writes magnetic information
onto track 3 of an ANSI magnetically striped
card. When a guest checks in, the hotel agent
types a room number, selects a check-out date,
and chooses a user group. Data is transferred to
the card by “swiping” the card through the
encoding unit.
The system controller sits inside a specially
designed receptacle in the encoder base and is
attached to the base via a modular connector
and a mini DIN connector. Printer, PMS and
network connections are at the back of the
encoder base.
The system supports both standard VingCard
insertion readers and swipe readers with a
reader head on either side. No configuration of
the reader type is required, the lock program
automatically determines this.
System Overview VingCard 2100 Plus v1.6a
Specifications
1.1 Specifications
1.1.1 Dimensions
Dimensions in millimeters for various equipment:
Width Height Depth
90 (keypad)
7.5 VDC
Active 150 mA
2 for recess
3 with keypad
4 total/recessed
5 power supply should be connected at all times, except when the system controller is used as a portable
locklink to communicate with doors
VingCard 2100 Plus v1.6a System Overview
Terms
non-condensing
non-condensing
1.2 Terms
Access point Extended (elevator) access designation on a card. Only cards with extended access will operate
the lock defined as the access point.
Card types Four card types determine features that can be assigned to a card: Guest, Guest with DBO, HC,
HC with DBO. HC assigns a longer unlock time to a card. When an HC card is used, the door will
remain unlocked longer than usual. If deadbolt override (DBO) is selected, the card will operate
the lock even if the deadbolt has been thrown. Guest is standard; it has no deadbolt override,
and unlocks the door for a duration which is shorter than the extended unlock time on HC card
types.
Client A System Controller that is connected to the server and remotely accesses data from the server.
CM Electronic lock control module, controls the lock’s operation
DBO Deadbolt override can be assigned to guest cards by selecting a user group with DBO. DBO is
assigned to employee cards by changing the user group’s parameters under system commands.
Extended access Allows some guests’ cards to operate elevators or other special doors while others do not. Any
guest card with extended access, and current time window will operate an extended access
reader.
System Overview VingCard 2100 Plus v1.6a
Terms
Extended access reader A special version of the remote reader which can be installed in an elevator panel. Cards which
have the extended access point will be able to operate the elevator reader.
Global Common door A door which requires only the correct facility code and a valid time window to allow access.
Guest type See card type.
HC or HC w/ DBO When a guest is assigned to an HC user group, the card will cause the lock to remain unlocked
for a longer time than a Guest or Guest w/DBO card. A card can have both HC and dead bolt
override by assigning the card to the HC w/DBO user group. See card types.
InterrelationTM Interrelation determines how cards lock each other out. Interrelations are pre-set in the VC2100
Plus. Fail safe keys are interrelated to guest keys so that a fail safe key locks out any valid guest
keys. Conversely, when a guest key is used, it locks out the last fail safe key that was used in the
lock.
LCU The VingCard electronic reader in a VC2100s/50 lockset. Also the control unit in a remote reader
or an extended access reader. LM and RM integrated in a single unit.
Lock channel A virtual lock in the lock controller. Each lock controller has 30 lock channels.
One Shot Card A special card which can only be used once and has a very short time window.
Override Terminating a card's validity at a lock by inserting another card of the same user type with a later
start time or by inserting a card of an interrelated user type.
RM Reader module, reads the magnetic stripe from a card.
Remote Reader A VingCard unit with relay output for operation of electronic equipment (such as electric strikes)
which is not manufactured by VingCard Systems.
Server A System Controller with a memory card containing the database.
Service Common door A door accessible only by employee cards. All employees in all sections, zones, and/or buildings
have access (if service common access is activated in their user group and when the card is
issued).
Service door A door accessible only by employee cards. Only employees in one section, zone and/or building
have access.
System Controller (SC) A handheld PC. It runs the 2100 lock program and contains a record of valid keys at every lock.
Time window The period during which a card is valid, defined by start time and end time. All cards are
"stamped" with a time window describing the start and end time for the card's validity.
User group Guest cards - A guest user group determines how long a lock will remain unlocked when the
card is inserted and whether or not the guest’s card can override the deadbolt.
Employee cards - An employee user group determines where (which section, zone, building)
and how (unlock time, deadbolt override) an employee’s card will work.
User ID A unique number (from 1 to 16384) assigned to each card. User ID makes it possible
to distinguish which card was used in a lock for lock event reports.
VingCard 2100 Plus v1.6a System Overview
Card Features
User Groups
Each employee is assigned to a user group that determines:
• access area - determines which rooms a card will
operate; there are four types: sections, zones,
buildings and master.
• unlock time - sets the length of time a door will
remain unlocked.
• deadbolt override - is activated if the employee’s card
should be able to unlock doors even if the deadbolt has
been extended.
• duration - sets the card’s time window in months.
The time window starts when the card is issued and
ends the designated number of months after the card is
issued.
• system access - permits employees to issue guest cards
or employee cards. The system assigns the
employee’s password.
• extended access can be assigned to any employee’s
card at the time the card is issued, if extended access
was activated in setup of system parameters. The user
group has the same name as the access area that is
assigned to it.
Section 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Rooms 101- 2116- 131- 201- 216- 231- 301- 316- 33l- 401- 416- 431- Not Not Not
115 130 145 215 230 245 315 330 345 415 430 445 used used used
Card 1 Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid
1 2 3 4 5 6 7 8 9 10 11 12
Card 2 Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid
13 14 15 16 17 18 19 20 21 22 23 24
Card 3 Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid Maid
25 26 27 28 29 30 31 32 33 34s 35 36
Card 4
Card 5
Card 6
Card 7
Card 8
Card 9
Zones
Usually housekeeping supervisors are issued zone cards.
Only one zone can be assigned to a card, and a lock can be in
only one zone. Example: The chart below demonstrates the
zones for a four story hotel with 45 guest rooms per floor;
where a supervisor’s card can operate 45 rooms.
Card 5
Card 6
Card 7
Buildings
Building Building 1 Building 2 Two building masters can be
Card 101-245 301 - 445 defined. Five employees can
Card 1 Wing Mstr 1A Wing Mstr 2A be assigned to each building.
Card 2 Wing Mstr 1B Wing Mstr 2B So the maximum number of
building master cards is ten.
Card 3
Example: Assume the hotel,
Card 4 described in the preceding
Card 5 examples, has two wings.
Rooms 101 to 145 and 201 to 245 are in wing 1. Rooms 301 to
445 are in wing 2. You may want to create a master key for
each wing. Building master cards would work for that purpose.
The previous chart illustrates two building masters, with 90
rooms per wing.
In the above example, the property has issued four wing master
cards, two cards for each “building.” Each building is a
separate user group.
VingCard 2100 Plus v1.6a System Overview
Card Features
the room, it will work in the normal manner. The lock out card
can be used for two years after it is made. An undo lock out
card makes a guest’s key valid again.
However, you may alternate the use of room cards with the
diagnostic card, and determine the reason that access is denied
for each.
Fail Safe 1 Fail Safe. Guest Backup cards operate per room. 1 card operates 1 room
Fail Safe 2 Fail Safe. Guest Backup cards operate per room. 1 card operates 1 room
Fail Safe 3 Fail Safe. Guest Backup cards operate per room. 1 card operates 1 room
One Shot One Shot. Cards operate only once with a limited time window. 1 card operates 1 room
Lock Out Lock out. Lock out cards are used to lock out the last guest card or fail safe card used.
VingCard 2100 Plus v1.6a System Overview
Door Types
1.9 Reports
Various reports are generated by the system. Management
reports describing system configuration can be generated at any
time. The system controller maintains a record of the last 1995
events which can be used to generate five event reports. Each
event report organizes the data differently. Each lockset
maintains a record of events at the door. Number of stored
events depends on lock type and manufacturing date. A lock’s
events can be retrieved from the door and used to generate a
lock event report.
Cards
Guest Cards
Add Guest to Room Check in a guest FD, MOD, M
Remove Guest Card Check out a guest FD, MOD, M
Verify Guest Card Display information for a card FD, MOD, M
Employee Cards
Add Employee Issue a new employee card M
Change Employee Change employee data M
Remove Employee Delete an employee's record M
Verify Employee Card Display information for a card M
Special Cards
Fail Safe Card Issue a backup card M
Lock Out Card Lock out all guests with card M
Emergency card Override the deadbolt in any lock M
Diagnostic Card Check reasons for card malfunction M
One Shot Card Issue a backup card to be used once MOD, M
Reports
Events by Date All SC events sorted by time MOD, M
Events by Room All SC events for a room MOD, M
Events by SYSOP All SC events sorted by system operator MOD, M
Events by User Group All SC events sorted by user group MOD, M
Events by Keycards All SC events for a keycard MOD, M
Print Employees List of employees M
Print System Params Global parameter settings M
Print User Groups List of UG and their parameters M
Print Lock Data Parameters & user groups for each lock M
Print Lock Events All events for a lock MOD, M
Locklink
Program Lock Transfer data to a lock MOD, M
Read Lock Events Transfer lock event from lock MOD, M
View Lock Events Display lock events on SC screen MOD, M
Unlock door Send an unlock command using an external battery M
Set Lock Time Set time and date for a lock M
Exit Locklink Mode Exit from locklink mode to normal operation MOD, M
Restore Database Restore database to the SC M
Backup Database Copy database to a backup memory card M
Set Date and Time Set system time and date M
System
User Groups
Add User Group Define parameters for cards M
Change User Group Change user group data M
Remove User Group Delete a user group M
Define Lock
Add Lock Define a new lock M
Change Lock Change parameters for a lock M
Remove Lock Delete a lock record M
System Params Set DST dates & other parameters M
Encoder Display the attached encoder’s version number M
Information
Password Level - Key
FD - Commands available to users with front desk passwords.
MOD - Commands available to users with MOD passwords.
M - Commands available to users with master passwords.
VingCard 2100 Plus v1.6a System Overview
Password Protection
Server Client
SC SC
PMS
Printer
Encoders
Contact
Card
System Overview VingCard 2100 Plus v1.6a
System Alternatives
2. System Setup
System setup consists of selecting the parameters and user
groups that will be used. All parameters already exist. The user
only has to select from a set of limited options. Only room
numbers require input of data via the keypad.
2.1 Starting up
Turn on the system controller (press the power button located
just below and at the left side of the display). After a short time,
the system entry menu will be displayed. (See Section 5 for
boot up instructions.)
1. To start a setup session type “2100” and
2100 PLUS press Enter. When the system controller
CONDO \ POS
enters the program, it displays the main
menu.
Enter.
2.3.1.2 Check-out
Time of day that a card stops working on the guest’s
scheduled day of departure. Check-out time (hour and minute
of check-out) cannot be changed for each guest. Select a
check-out time that is later than a guest could reasonably be
expected to occupy a room on the day of check-out. After the
designated time on the scheduled date of departure, the card
will no longer operate the lock. Set in increments of 30
minutes from 00:00 to 23:30. The system calculates any part
of a day before the check-out time as a full day. Therefore, if
the guest checks in before the check-out time, the user must
add an extra day when the guest checks in.
VingCard 2100 PLUS v1.6a System Setup
Configuring the System
2.3.1.5 Timeout
Timeout is the length of time that the system controller can
remain inactive - with no keyboard entries - before it
automatically exits to the password screen. Set timeout for 1
minute, 15 minutes, 30 minutes, one hour, or four hours. This
security feature prevents unauthorized users from completing
commands under another person’s password.
If timeout is DISABLED, the system controller will never
revert automatically to the password screen.
cannot add or remove the Master user group. Two user groups
exist for employees who do not need cards. Employees who need
access to system commands but do not need to carry cards can be
assigned to Front Desk or MOD user groups.
Hint: Need more than two master passwords? You can issue only two
master cards in the system, but you can assign more master
passwords to employees if you activate the Master access group for
a section, zone or building. A section, zone, or building does not
have to have doors assigned to it in order for you to assign an
employee password.
If the lock will not be installed on a guest room door, select one
of the following door types:
• Service - A service door is a housekeeping supply closet,
an engineering room, or another area which will be
accessible by employees in one section, zone, and/or
building. Just as a guest room lock only permits entry for
housekeepers in one section, the service lock will only
VingCard 2100 PLUS v1.6a System Setup
Configuring the System
Assume there are two linen closets on each floor and each
housekeeping employee has access to only one closet.
Housekeepers in section 1 have access to rooms 101
through 115 and closet 901. Housekeepers in section 2
have access to rooms 116 through 130 and closet 902.
Each linen closet can be defined as a service door in a
housekeeping section.
6 Service common access can be left off of any employee’s keycard. See Adding Employees.
System Setup VingCard 2100 PLUS v1.6a
Configuring the System
When you issue a card to a guest for the room, the guest’s
card can be used to unlock the room for the day while
meetings are taking place, and then relock the room at the
VingCard 2100 PLUS v1.6a System Setup
Configuring the System
OR
Set the time that you want Auto Unlock to begin (30 minute
intervals.) The Auto Relock field will appear. Set the time
you want the lock to return to locked mode.
Note: The Auto Unlock and Relock time is set in 30-minute increments
using a 24-hour clock.
necessary to exit the add lock menu when you need to change
parameters for the next lock. Press Escape when the cursor is
on the blank Room # field. The cursor moves to door type.
Press Enter if the door type does not need to change. If you
need to change the door type for the next lock, use the arrow
keys to select a door type. If a change is needed at another field,
press Enter to move to the field; then press an arrow key to
show the options for that field. Press Enter when the desired
option is displayed. Example: After all guest rooms in Section
1 have been entered, you can add a service door. Press Escape
to move the cursor to Door type, then press an arrow key until
Service appears. Press Enter to scroll to the room number field.
Then type a number.
If you press Enter too many times and scroll past a field you
want to change, you can press Escape to scroll back, unless the
cursor is at Door Type.
OR
Exit. After all locks have been entered, press Escape twice
when the cursor is on an empty room number field. The first
Escape moves the cursor to the door type field, the second exits
the add lock menu and returns the system controller to the
Define Locks menu, illustrated in step 2. The cursor must be at
the door type field in order to exit.
7 If you select YES, any section master card may or may not have access to all service common doors. The
ability must be added to the card when the employee is added. If NO is selected here, no section cards
will have access at this door.
VingCard 2100 PLUS v1.6a System Setup
Configuring the System
OR
Set the time that you want Auto Unlock to begin (30 minute
intervals.) The Auto Relock field will appear. Set the time
you want the lock to return to locked mode.
6. Type a room number and press Enter. Type a room number
from 1 to 9999 and press Enter. Use a room number that
will help you remember that this is a common door.
If you have not yet added guest rooms, be sure you don’t use
a room number that will be required for them later.
8 All zone master cards do not have access automatically. See preceding footnote.
9 A building master card does not have access automatically. See preceding footnote.
System Setup VingCard 2100 PLUS v1.6a
Configuring the System
command.
7. Press Enter to continue.
8. Add more locks or exit.
OR
Exit. If all locks have been entered, press Escape twice when
the cursor is on the empty room field.
automatically.
2. Type a room number and press Enter. Type a number
between 1 and 9999. Then press Enter. Make sure you do
not use a number that will be needed for guest rooms.
3. Press Enter to continue.
4. Add more locks or exit.
Add more locks with the same parameters. The
display remains in the add lock menu at the room
number field. Add another global common room by
typing a room number and pressing Enter.
Repeat steps 2 and 3 as many times as necessary
until numbers for all global common doors and
extended access controllers have been entered.
Note:Although you can define as many global common doors and
extended access controllers as you want (without exceeding 475
locks), it is not necessary to create more than one global common
door and one extended access reader in the system database. Then
program all global common doors with the same room number,
and program all extended access readers with one room number.
If you want a different room number to appear on the readout from
a global common door, then you need to assign a unique room
number for each door in the database.
OR
Continue adding locks with different parameters. Press
Escape when the cursor is on the Room # field. At the door type
field, press an arrow key to select a door type and follow
instructions for that door type. (See 2.4.4.1 and 2.4.4.2.)
OR
Exit. If all locks have been entered, press Escape twice when
the cursor is on an empty room number field. The first entry
moves the cursor to the door type field, the second exits the add
lock command and returns the system controller to the Define
locks menu, illustrated in step 2. The cursor must be on the
Door type field in order to exit. If you press Escape when the
cursor is at any other field, the cursor will only move up to the
preceding field.
System Setup VingCard 2100 PLUS v1.6a
Using Locklink
Press Enter when the cursor is on the last field, and the
system will execute the command.
7. The display reverts to the Change lock menu, prompting for
a room number. If you want to change another lock, repeat
steps 5 and 6. If you want to exit, press Escape.
3. Cards
This section covers the daily operation of the system controller,
encoder base, and contact card after the database has been
configured.
3.1 Passwords
The password screen is illustrated below.
Type your four-digit password and press Enter.
VC 2100 PLUS One of two menus will be displayed depending on
CONDO \ POS
the password’s authorization.
Ver 1.6
Note: If the screen is blank, press the POWER button, which is located
just below the display screen. See booting instructions in section
4.
To check in a guest:
1. Type a password and press Enter. Then
Skip to step 5 if you used a front desk or MOD password.
OR
Go to step 2 if you typed a master password.
2. To select Cards from the main menu: press 1.
3. To select Guest Cards: press 1.
4. To select Add Guest to Room: press 1.
5. Type a room number. If a card is already active
for the room, the system controller displays:
Room Occupied. Choose one of the options
described below. If no card is already assigned,
go to step 6. You may have to press Enter after
VingCard 2100 PLUS v1.6a Cards
Guest Commands
OR
10 Three seconds is the standard time for guest cards, but the unlock time can be configured by the property.
Cards VingCard 2100 PLUS v1.6a
Guest Commands
OR
To add an employee:
VingCard 2100 PLUS v1.6a Cards
Employee Cards
8. Press Enter.
4. System Operation
An event is recorded in memory every time the System
Controller completes a command. System memory stores the
last 1995 events. An events report is a printed copy of the last
1995 events (if all events are included).
Any employee with an MOD or master password can generate
event reports. Only personnel with master passwords can
generate parameters, user groups, employees and lock data
reports. Employees with front desk passwords cannot generate
reports.
4.1 Reports
Several reports permit managers to monitor and maintain
records of the system’s activities. An event report allows a
manager to review the last 1995 electronic events. Other reports
permit managers to print configuration of the system.
Reports can be printed from both the server and client SC, but
the client SC is preferred. Regardless of which SC is used, the
report contains all events held in the database, i.e. all events
from both the client and server SC.
Reports available under master passwords Reports available under MOD passwords
4. Specify date and time. You can specify a start and end date
VingCard 2100 PLUS v1.6a System Operation
Reports
and time (in 30 minute increments) of the events that you
want included in the report.
This report shows check in, check out, verify and programming
events. It does not show events that are not related to specific
rooms (add employee key, make emergency key, change system
parameters, etc.).
Employees Report
An example of an Employees report is on the next page. The
report is sorted by employee identification number, the number
that you typed into the system when the employee was issued a
card or assigned a password. The report shows the user group
and password as well as the unique identity assigned to each
employee’s card. The report also shows whether the employee’s
card can operate common doors.
Date: 02/25/99 VingCard 2100 System Page: 1
Print Employees
------------------------------------------------------------------------------
Id Number User ID Password User Group Common Doors
------------------------------------------------------------------------------
2310 13065 9817 Front Desk No
2501 13051 6867 Front Desk No
9501 13350 9997 Master Yes
9663 13444 None Section 1 Yes
9724 13897 None Section 2 Yes
9888 14999 8363 Guest Only No
9889 15000 8357 Zone 1 Yes
Lock Data
The lock data report describes the section, zone and building
cards that operate each lock. An employee keycard assigned to
the respective section, zone, or building has access to the listed
door.
System Operation VingCard 2100 PLUS v1.6a
Reports
User Groups
A User Group report describes the user groups that have been
activated. It lists the parameters assigned to all employee cards
in a user group.
Date: 02/25/99 VingCard 2100 System Page: 1
Print User Groups
----------------------------------------------------------------------------
User Area Duration Unlock System Deadbolt
Group Time Access Override
----------------------------------------------------------------------------
Section 1 Section 1 24 3 0 No
Section 2 Section 2 24 3 0 No
Section 3 Section 3 24 3 0 No
Section 4 Section 4 24 3 0 No
Section 5 Section 5 24 3 0 No
Section 6 Section 6 24 3 0 No
Section 7 Section 7 24 3 0 No
Section 8 Section 8 24 3 0 No
Section 9 Section 9 24 3 0 No
Section 10 Section 10 24 3 0 No
Zone 1 Zone 1 24 3 0 No
Zone 2 Zone 2 24 3 0 No
Zone 3 Zone 3 24 3 0 No
Zone 4 Zone 4 24 3 0 No
Building 1 Building 1 24 3 0 No
Building 2 Building 2 24 3 0 No
Master Master 24 24 3 No
Front De-sk None 0 0 1 No
MOD None 0 0 1 No
Guest Guest 0 3 0 No
Guest w/DBO Guest 8 3 0 Yes
HC Guest 8 7 0 No
HC w/DBO Guest 8 7 0 Yes
Keycards
The Events by Keycards report shows the date/time of the event
and identifies the system operator.
Date: 05/25/99 VC2100 System Page: 1
Events by KeyCards
(Wed 05/12/99 11:00 - Wed 05/12/99 16:00)
----------------------------------------------------------------------------------
Date Time Room/Empl# SYSOP Event Description User Id
VingCard 2100 PLUS v1.6a System Operation
Backing up the Database
----------------------------------------------------------------------------------
05/12/99 11:52 2553 1235 Add Employee 13052
05/12/99 12:24 110 1235 Add Employee 13053
05/12/99 12:47 0 1235 Made Lockout Card 13054
05/12/99 12:55 122 1230 Checked in Guest 13053
05/12/99 13:02 157 1230 Checked in Guest 13053
05/12/99 12:25 135 1230 Checked in Guest 13053
05/12/99 12:33 188 1230 Checked in Guest 13053
05/12/99 12:40 127 1230 Checked in Guest 13053
05/12/99 13:58 0 1235 Made Lockout Card 13055
05/12/99 14:02 2553 1235 Changed Employee 13056
05/12/99 14:35 2589 1235 Changed Employee 13057
05/12/99 14:44 2589 1235 Add Employee 13058
05/12/99 15:52 0 1235 Made Backup Card 13059
5. The system now writes the data to the backup card. When it
is completed you will be prompted to ‘Remove Backup
Card’. Remove the card.
6. You will now be prompted to ‘Insert Database Card’. Insert
the original card back into the slot.
7. Press Enter when prompted.
8. You may now log back into the system.
9. Store the backup card in a safe place.
3. Press Enter.
4. The system now writes the new format database to the
memory card. When it is ready, a confirmation message is
displayed.
5. Press Enter.
6. You may now log into the system.
System Operation VingCard 2100 PLUS v1.6a
Setting Date and Time
LOCKLINK MENU
5. Press 6 to select Set Contact Card and check that
1 Program Lock the Contact Card setting is correct for the type of
2 Read Lock Events
3 View Lock events locks you will be using. There are 2 settings,
4 Unlock Door ‘Classic’ and ‘Presidio / Da Vinci’.
5 Set Lock Time
6 Set Contact Card
7 Exit LockLink Mode
LOCKLINK MENU
1 Program Lock
2 Read Lock Events
3 View Lock events
4 Unlock Door
5 Set Lock Time
6 Set Contact Card
7 Exit Locklink Mode
1
LOCKLINK MENU
Program Lock
1. Press 5 to select Unlock Door.
2 Read Lock Events
3 View Lock events
4 Unlock Door
5 Set Lock Time
6 Set Contact Card
7 Exit Locklink Mode
5. System Controller
Before turning the system on for the first time, make sure that
each system controller has batteries in it or that it is connected
to the external power. If you are using both a server and a client
unit, check the cable between them.
Type 2100 and press ENTER. If you see this window at the server SC,
Use 2100 password until you have the memory card is not installed. Insert
set up the system and added one the card until the button on the right side
master employee. Then remove of the unit pops out. Then RESET the
employee 2100. SC (see 5.2.3). The screen at left should
appear. If you see this window at the
Note that the CONDO/POS line client SC, check the network cable to the
will depend on the detail of the server. When you think the cable is OK,
system installed. The line may be try and log in. If this does not work,
blank. RESET the client SC. If the system still
does not work, check and optionally
RESET the server SC too (if the card is
out, for example).
System Controller VingCard 2100 PLUS v1.6a
Power Switch Functions
5.2.1 SUSPEND
Suspend is a power conservation mode. When the system
controller enters this state, the display is blank. The VC2100
PLUS program is still running and remains at the last menu you
used. The system controller suspends automatically when it is
operating from batteries and a time-out limit (three minutes) is
exceeded. The controller will not go into the suspend mode
automatically if it is connected to the power supply.
You can place the system controller in the suspend mode by
pressing and immediately releasing the power button. The
system controller clears the screen and displays the message
“SUSPENDING.” The screen blanks, but the system
controller is still ON. There is no other indication that the
11 After a reset, you do not have to remove the card before you start the system again.
VingCard 2100 PLUS v1.6a System Controller
Power Switch Functions
5.2.3 RESET
While the unit is ON, pressing the Power switch for three
seconds will force a system reset (warm boot).
Press and hold the power switch until the suspend
message illustrated at left disappears. Then release
the power button. The system has a real time clock, so
you do not lose time and date when you turn the
system off.
Warning: If you continue to hold the power button after the screen
disappears, the system controller will power off completely.
Type your password and press If you see this window at the server SC,
ENTER. the memory card is not installed. Insert
the card until the button on the right side
of the unit pops out. Then RESET the
SC (see 5.2.3). The screen at left should
appear. If you see this window at the
client SC, check the network cable to the
server. When you think the cable is OK,
try and log in. If this does not work,
RESET the client SC. If the system still
does not work, check and optionally
RESET the server SC too (if the card is
out, for example).
Charge (VISUAL) On steadily The unit is operating from external power supply.
LOW BAT (VISUAL) Flashing (1/second) Batteries need to be changed.
On steadily Batteries are discharged. Turn off the unit and replace the
batteries.
AUDIBLE SIGNAL 5 rapid beeps Encoder time-out.
5.5 Batteries
The system controller uses standard AAA size alkaline batteries
which can be bought from any supermarket (e.g. Eveready
Energizer, Duracell Alkaline or Ultra, Rayovac Maximum).
Zinc-Carbon batteries are not recommended.
When external power is applied to the SC (through the power
jack or the encoder base), the SC uses it instead of the batteries,
thereby extending the battery life as much as possible.
The system controller has no recharging capabilities and the
power system is completely safe: since there is no charge path
to the batteries, battery power cannot leak out and external
power cannot reach, and damage, the batteries.
VingCard 2100 PLUS v1.6a System Controller
Memory Cards
5.8 Connections
System Controller
After locks have been programmed, the system controller
should be returned to its cradle in the encoder base. Unplug the
contact card and replace it with the modular RJ-11 in the
encoder base.
Encoder Base
Three communication ports are located on the back of the
encoder base. The nine-pin port is for serial communication
with a property management system (PMS). The 25 pin port is
for parallel printer communication. The RJ45 modular jack is
for the network connection.
When you return the system controller to the encoder base,
connect the power supply to the base before plugging in the RJ-
11 jack. If you apply power to the base when the system
controller is already connected, the unit will poll for PMS on
power up. Polling stops automatically after one minute, but you
can abort polling at any time by pressing the Escape key.
VingCard 2100 PLUS v1.6a System Controller
Troubleshooting
5.9 Troubleshooting
This section details what to do in the event of problems with a
system controller.
5.9.1 Server SC
If you experience operational problems at the server SC, carry
out the following steps, stopping when the problem is cleared.
1. Check the memory card is correctly inserted.
2. Check the PMS/printer connections (if the problem concerns
PMS or printing).
3. RESET the server SC.
5.9.2 Client SC
If you experience operational problems at the client SC, carry
out the following steps, stopping when the problem is cleared.
1. Check network cable connection to the server SC.
2. Check the PMS/printer connections (if the problem concerns
PMS or printing)
3. RESET the client SC.
4. Check the memory card is correctly inserted at the server SC.
5. RESET the server SC.
System Controller VingCard 2100 PLUS v1.6a
Troubleshooting
VingCard 2100 PLUS v1.6a Lockset
Electronic Controls
6. Lockset
This Chapter describes the 2100 Classic Lockset.
The 2100 System can also be used with Presidio or Da Vinci
Locks. Please refer to separate Lock documentation for details of
these lock types.
13 Unlock time is written on the card. Only two durations are available when a guest checks in. The front
desk agent either assigns a Guest or HC user group to determine how long the door remains unlocked.
105
Lockset VingCard 2100 PLUS v1.6a
Electronic Controls
Once inside the room, the guest can extend the deadbolt for added
security and privacy. Rotate the top of the thumb turn
approximately 45 degrees toward the door’s hinges to extend the
deadbolt. To retract the deadbolt and exit, depress the handle. The
inside handle retracts both the deadbolt and the latch bolt. Retract
the deadbolt without opening the door by returning the thumb turn
to the vertical position.
The VC2100 system can be configured to allow some cards to
“override” the deadbolt. When a card has deadbolt override
(DBO) assigned to it, both the deadbolt and latch bolt will be
retracted when the handle is depressed after the card is used. If no
deadbolt override is assigned and the deadbolt is extended, the
indicator on the outside escutcheon flashes yellow when the card is
inserted.
A metal EMK key, which operates the cylinder14 overrides the
deadbolt. If the deadbolt is thrown, turn the key 360 degrees to
retract the deadbolt, then turn an additional 120 degrees to retract
the latch. (If the deadbolt isn’t thrown, it is only necessary to turn
the key 120 degrees to retract the latch.) Only a metal key can
extend a deadbolt from outside a room. When the door is
deadbolted, you can open the door from the outside with the
emergency key (EMK) or a keycard with override capability.
A new guest card automatically locks out the keycard of the
previous guest. When the card is issued, the system writes the
present time onto the card. Guests who share a room are checked
in by assigning the same start time to their cards. Up to five guests
can share a room. A card with a later start time locks out or
overrides an earlier card.
A green/red/yellow LED communicates the lock’s status to the user
according to the following table:
Function Appropriate user response LED
low battery warning Replace battery pack 3 yellow flashes
low battery safety mode Replace battery pack and reprogram 3 red flashes when
door. keycard is inserted
guest privacy Deadbolt thrown. Issue DBO card yellow
access granted Depress handle and open door green
106
VingCard 2100 PLUS v1.6a Lockset
Electronic Controls
107
Lockset VingCard 2100 PLUS v1.6a
Electronic Controls
6.1.1 The Control Module (CM) and the Reader Module (RM)
The control module is a micro-computer
attached to the inside escutcheon. After
being programmed by the system
controller, a control module sends an
unlock command to the door in response
to correctly coded keycards inserted in the
reader module (RM). A control module
can be reprogrammed at any time.
The RM is an insert type magnetic reader
on the outside escutcheon. The cable from
the RM is connected to a cable from the
CM.
108
VingCard 2100 PLUS v1.6a Lockset
Electronic Controls
CM Operating Temperature
Inside room temperature ranges:
Outside room temperature ranges:
Maximum differential (outside temperature to
inside:
6.1.2 LCU
The lock control unit is included as a component on the outside
escutcheon in the 2100s/50 conversion kit. Incorporating both reader and
controller in one device, the LCU is also used as the reader/controller for
remote readers and extended access controllers.
Technical data:
Read speed 100 - 1000 mm/s
Magnetic head life time: 300,000 operations
Head to card force: 1N
Operating temperature: 0 - 40°C
Humidity: non condensing
Storage temperature: -20 - 40°C16
109
Lockset VingCard 2100 PLUS v1.6a
Electronic Controls
A cylinder switch is part of the lock motor assembly. The cylinder switch
detects use of a metal key to unlock a door. Use of the key is recorded as
an event for the event report. Since VC2100s/50 locksets do not have
cylinders, their lockmotor assemblies do no have cylinder switches.
The lockmotor assembly is housed in the mortise lockcase. In the
VC2100s/50 conversion kit, the lockmotor assembly is enclosed in the
escutcheon lockcase. (See parts list).
110
VingCard 2100 PLUS v1.6a Lockset
Electronic Controls
111
Lockset VingCard 2100 PLUS v1.6a
Mechanical Components
6.2.1 Lockcase
The lockcase houses the latch, deadbolt, and the lock motor. The latch
bolt retracts any time an inside handle is depressed and can be retracted
by depression of the outdoor handle when power from the control module
to the motor disengages the locking mechanism. A panic release feature
automatically retracts the deadbolt when the inside handle is depressed.
The cylinder can be used to extend or retract the deadbolt and the latch.
Two types of lockcases are available: ANSI standard and EURO
standard. The ANSI standard lockcase is shown at left in the following
diagram. The EURO is at right.
112
VingCard 2100 PLUS v1.6a Lockset
Mechanical Components
6.2.2 Cylinder
The optional17 mechanical cylinder is operated by a metal key. The
emergency key (EMK) overrides the deadbolt at any door in the hotel.
Only the emergency key can be used to extend a deadbolt from outside
the room. The cylinder is recodable. If a property’s metal emergency key
should be lost or otherwise compromised, the cylinder can be recoded up
to two times for a new emergency key without requiring replacement.
6.2.3 Escutcheons
VC2100 Lockset
The inside escutcheon and door
handle assembly includes a Ba ttery Co ver
Outsid e esc utc heo n
113
Lockset VingCard 2100 PLUS v1.6a
Mechanical Components
VC2100s/50
Outside escutcheon
The inside escutcheon and door Code cover
installed.
20 The inside escutcheon is not included in the installation package (as a rule). Use the inside escutcheon
which you removed.
114
VingCard 2100 PLUS v1.5 The Lockset
Installation
6.3 Installation
The following instructions are for installation of VC2100 locksets. For
instructions to convert locksets from VC1050 to VC2100s/50, see the
separate publication: VingCard 1050 to Mag Stripe Lock Conversion.
Prior to lock installation, doors must be milled and drilled according to
lock installation template.
Note: When installing, align all parts properly so that they can move
freely. The lock will function without abnormal wear or
maintenance if it is properly installed. The cylinder, RM, and CM
must never be disassembled! These components consist of many
spring loaded parts and can only be assembled with special tools.
Lockset VingCard 2100 PLUS v1.5
Installation
116
VingCard 2100 PLUS v1.5 The Lockset
Installation
Note: When batteries are connected to the RM, the lock will sound two
sets of three beeps. These beeps indicate that the connection is
good and that a lock program has been loaded into the CM. You
may hear only one set of three beeps from the RM, indicating that
the CM does not have a program loaded into it yet. Either signal is
acceptable.
5. Fasten inside and outside escutcheons with
the four escutcheon mounting screws. Wait
until you have installed the cylinder and
checked operation of the lockset before you
tighten down these screws.
6. (Projects with cylinders) Insert a turning key
into the cylinder and turn the cylinder
clockwise until flush with the outside
escutcheon. A turning key is a shortened key
included in the installation package. Make
sure the keyway is in the correct position by
checking the cam on the back of the cylinder.
In order to fit into the lockcase, the cam must
not extend outside the circumference of the
cylinder.
Lockset VingCard 2100 PLUS v1.5
Installation
118
VingCard 2100 PLUS v1.6a Controls
Remote Controller
7. Controls
Three devices can be used with the VC2100 system to control
equipment that is not manufactured by VingCard Systems.
Remote Controller (6866)
Extended Access Controller (6870)
Room Controller
119
Controls VingCard 2100 PLUS v1.6a
Remote Controller
120
VingCard 2100 PLUS v1.6a Controls
Remote Controller
86
83 63
200
121
Controls VingCard 2100 PLUS v1.6a
Remote Controller
Tamper
122
VingCard 2100 PLUS v1.6a Controls
Remote Controller
tamper switch
Position 1
24 V
X4
J1 and J2
X4
Position 2
12 V
cable to
jumper to LCU
interface board
in 6866 housing
jumper to LED
123
Controls VingCard 2100 PLUS v1.6a
Remote Controller
124
VingCard 2100 PLUS v1.6a Controls
Remote Controller
Two remote controllers can be connected to one load device for control of
entrance and exit:
125
Controls VingCard 2100 PLUS v1.6a
Remote Controller
126
VingCard 2100 PLUS v1.6a Controls
Extended Access Controller
105
93.5 mm
Min 85 mm
93.5 mm
105
127
Controls VingCard 2100 PLUS v1.6a
Extended Access Controller
X3
COMMON IN
OUT 1
COMMON OUT
+
-
24 V
Power Supply
Use a 24 VDC power supply connected at terminals 17 (+) and 18 (-). The
illustration above shows connections if a PLC is used. If a PLC is not used, be
sure to provide a jumper between input voltage and one side of the output relay.
128
VingCard 2100 PLUS v1.6a Controls
Extended Access Controller
Set relay output one for either normally open or normally closed output.
Disregard the remaining 7 jumpers and output terminals. If no PLC is available
and the strike or other device controlled by the extended access reader receives
power from the same power supply that is used for the reader, connect a jumper
from terminal 17 to terminal 2.
Normally open: Relay contacts close when a valid keycard is used.
Normally closed: Relay contacts open when a valid keycard is used.
129
Controls VingCard 2100 PLUS v1.6a
Room Controller
38 84 mm
155
130
VingCard 2100 PLUS v1.6a Controls
Room Controller
NC
C
Neon Lamp
NO
L1 L2 L2 L1
Load
Line
131
Controls VingCard 2100 PLUS v1.6a
Room Controller
132
VingCard 2100 PLUS v1.6a System Maintenance
Cylinder
8. System Maintenance
This Chapter focuses on the 2100 Classic Lockset.
The 2100 System can also be used with Presidio or Da Vinci Locks.
Please refer to separate Lock documentation for extra information
regarding these lock types
Use the information in this section to help maintain the security and
efficiency of the VC2100 system.
8.1 Cylinder
Cylinders are optional on 2100 and Da Vinci locksets. Presidio locks do
not have cylinders. Cylinders cannot be used with 2100s/50 locksets.
After installation is completed, a lock’s cylinder can be recoded up to two
times. Recode all cylinders in the event that a metal EMK key is lost,
stolen, or otherwise compromised. Recoding the cylinder locks out the
lost key without requiring complete replacement of the cylinder. After
two recodings, all cylinders must be replaced if a metal EMK key is lost.
System keys are marked EMKn and RKn where n is 1, 2, or 3 and
indicates the recode level. An EMK key is used for emergency access to
all rooms. An RK key is used only to recode a cylinder. RK keys allow
recoding of the cylinder from level 1 to level 2, and from level 2 to level
3.
The markings of metal keys and the sequence in which they should be
used are shown in the table below:
Level: Marking: Function:
LEVEL 0 (Construction) EC0 Emergency opening key
RK1 Recoding key:
To recode from construction level to level 1
LEVEL 1 EMK1 Emergency opening key
RK1 Recoding key:
To exit level 1
RK2 Recoding key:
To enter level 2
LEVEL 2 EMK2 Emergency opening key
RK2 Recoding key:
To exit level 2
RK3 Recoding key:
To enter level 3
LEVEL 3 EMK3 Emergency opening key
System Maintenance VingCard 2100 PLUS v1.6a
Cylinder
8.2.3 Lubrication
Use of lubricants containing solvents or graphite will void the warranty
on the lockset.
System Maintenance VingCard 2100 PLUS v1.6a
Troubleshooting
8.3 Troubleshooting
If a lock does not work properly when a card is inserted, you must
determine whether the malfunction is due to a card error or to a
mechanical error. Many mechanical malfunctions can be detected by a
visual inspection. If a lock cannot be operated when a card is inserted
and the reader displays a green LED, or if the lockset is difficult to
operate, check the following:
Latch retraction Depress the latch with your thumb. If it does
not depress easily, either the lockcase is in a
bind or lockcase components are
malfunctioning. Remove the lockcase from the
door and depress the latch. If the latch
depresses easily when the lockcase is removed
from the door, reinstall the lockcase, carefully
testing at each stage of assembly.
After installation of a lock, check for full
extension of the latch. If the latch does not
extend completely, binding between the
lockcase and the mortise pocket or other lockset
parts may be interfering with operation.
Handle return If the outside handle does not return to a
horizontal position after the door has been
operated, the handle return spring, which is
located on the outside escutcheon, may be
broken or disconnected. Remove the
escutcheons to check the handle return spring.
A sagging outside handle also can be caused by
a sheared male handle spindle (VC2100).
RED Flash (all cards) 1. Lock timing is incorrect. Take a Take a readout to verify lock time.
readout from the lock to check the Reprogram lock to re-set lock time.
Lock does not recognize
time. The time should agree with the
Note: Reprogramming a lock enables
any card as a valid card. time in the system controller. See the
any backup cards which have been
lock event report in Section 3
used.
2. RM or LCU’s magnetic read head
Use cleaning cards to clean the read
is dirty resulting in consistent
head.
misreads
(2100 only) Program another CM
4. RM malfunction (2100)
with the same room number and use
3. CM malfunction (2100) the same RM to test both. If both
CMs have the same problem, check
5 LCU malfunction (2100S/50)
database configurations and verify
that the cards should operate the
selected door. Connect a different
RM and repeat the test to eliminate
the possibility of a RM problem.
(2100 s/50) Program another LCU
with same room number and check its
operation.
Three RED Flashes Batteries are critically low Replace batteries and reprogram
lock.
Constant RED or AMBER CM or LCU reset error. This error can Remove the battery cover and
occur when batteries are first reverse one battery. Then insert any
connected or during programming card into the slot. Reinstall the
battery in the correct position, and
program the lock.
VingCard 2100 PLUS v1.6a System Maintenance
Troubleshooting
YELLOW Flash (all cards) 1. Deadbolt override switch Hint: A single yellow flash normally
malfunction. See next section, indicates that the card is valid but the
Yellow flash, some cards deadbolt is extended. Try a key with
deadbolt override (like the EK
2 Lockmotor cable may be crimped
keycard). If a key with DBO works,
or the lockmotor’s locking arm is
replace the deadbolt switch or the
completely jammed and cannot
entire lock motor assembly in the
move at all
lockcase after making sure that
nothing in the lockcase is interfering
with operation of the switch.
These problems sometimes can be
solved by removing the lockmotor
from the lockcase. Check operation
of lockmotor (hold the deadbolt switch
closed while making the check). If the
assembly operates properly, re-install
the lockmotor making sure that the
cable is correctly routed through the
opening at the top of the lockcase and
that the locking arm fits correctly into
the openings for it in the cover and
base (VC2100). If the problem
persists after the lockmotor is
removed from the lockcase, try
another lock motor
Timesaving Hint: You can see the
locking arm move even with the cover
in place. Connect the lockcase to a
working CM or LCU. Insert a card. If
you hear the motor, but the arm isn’t
moving, the lockcase probably is
jammed. Try freeing it by inserting a
small screwdriver into the opening
and aligning the arm correctly in the
groove.
If crimping, binding, or motor
assembly does not seem to be
causing the malfunction, connect a
different CM or LCU to the lockcase.
If the malfunction disappears with a
new control unit, replace CM or LCU.
Three Rapid Yellow Normally three yellow flashers means Contact shorting may be due to an
Flashes that the battery level is low. But if improperly assembled lockcase.
batteries are low, the lock usually Check the lockcase cover and make
operates anyway. Three rapid yellow sure the battery cable is correctly
flashes can also mean that the lock routed through the channel in the top
motor’s contacts are shorted and that it is not crimped between the
lockcase and the lockcase cover. The
lock motor will not operate. Replace
the lockmotor if you are unable to find
the shorted wire.
System Maintenance VingCard 2100 PLUS v1.6a
Troubleshooting
Red Flash on READOUT Wrong facility code is loaded into the Determine the extent of this problem.
or when programming and lock Make sure new cards operate other
the system controller doors to eliminate the possibility of a
displays Wrong Facility database problem.
Code when you try to
If the problem is universal, investigate
reprogram doors.
the database. Have you recently
replaced the system controller or
used the restore command to copy
the database from a backup card.
Once a facility code is installed in a
lock, it cannot be removed easily.
Contact VingCard Systems and ask
for assistance in determining if the
correct facility code is in the lock or in
the card issuing system.
If the problem is isolated to one door,
replace the CM (VC2100) or LCU
(VC2100s/50).
RED Flash - Employee card doesn't 1. Card expired (Each employee card can have Verify the card. The verification shows the time
work a different expiration time) parameters assigned to the card.
2. Card locked out by a new employee An employee's card can only be locked out by
another card issued to the same employee using
the change command. Deleting an employee in
the database and issuing a new key may or may
not lock out the previous key. Run event report to
see if new keys have been made.
VingCard 2100 PLUS v1.6a System Maintenance
Troubleshooting
Yellow LED on insertion of Yellow LED indicates that the dead bolt is thrown Use a card with deadbolt override to enter the
room. Try the original card with the door open
some or all cards Deadbolt sensor could be malfunctioning or one and the deadbolt retracted. Make sure the
of the wires to the sensor is disconnected or sensor is correctly aligned in the lockcase and
severed that it is being activated by the spring when the
Lock motor cable could be crimped between deadbolt is retracted. Make sure there are two
lockcase base and the lockcase cover causing a wires connected to the switch. If one wire is
short against the lockcase making poor contact, replace the lockmotor or re-
solder cable. Hold the switch closed with your
finger. If there is a yellow indication even with the
switch activated this way, replace the lockmotor
assembly.
System Maintenance VingCard 2100 PLUS v1.6a
Troubleshooting
The system controller has a built in utility to help you check encoder base
communications. Any time you see a No encoder response or Printer is
down message you can use the Encoder Information function to make
sure the system controller is connected to the Encoder base and that the
encoder base is responding to the SC:
Printer is down. Press any key except Enter or Escape to return to the Reports menu. Then press
Escape. Press 6 when the Main menu is displayed, then press 6 again to display
Press enter to continue encoder information. If the system controller displays an encoder software version, the
after fixing problem. SC is connected to the base and communication between SC and encoder base
should be OK. If the SC displays No Encoder Response, make sure the SC is
Press any other key to
connected to the Encoder base. If it is, then follow the directions above for No Encoder
exit reports
response.
Euro lockcase
Note: Make sure that the switch arm is placed correctly and that
the plastic transfer mechanism is functioning properly.
9. Parts
9.1 2100 Classic Lockset
This Section describes the 2100 Classic Lockset.
The 2100 System can also be used with Presidio or Da Vinci Locks. Please refer to
separate Lock documentation for details of these lock types.
1 Battery cover
2 Batteries
3 Battery holder
4 Spindle, deadbolt
5 O ring
6 Screw lockcase innst.
7 Spindle, handle
8 Spindle, handle outside
9 Escutcheon, inside
1 Screw, escutcheon
0
1 Strike
1
1 Screw, strike inst.
2
1 Screw, machine, front
3 plate
Parts VingCard 2100 PLUS v1.6a
2100 Lockcase
1 Plate, front
4
1 Cylinder set screw
5
1 Lockcase
6
1 Escutcheon outside
7
16
27
25
24 15
23 16
17 14 5
26 22
21
20 2
19
18
9 10
13
12 8
11
6
7
28
4
R Description R Description
e
1 escutcheon, outside e
1 spindle, outside
f f7
2 frame (extension) 1 axle, indicator
.3 .8
battery 1 counterweight
.4 case, battery 9
2 (plate),
sleeve lm
.5 LCU (Lock Control Unit) 0
2 lockmotor
.6 retainer, latch (spring 1
2 hub, outside
.7 keeper)
guide, retainer (spring 2
2 washer, spindle
.8 guide)
spring, retainer, latch 3
2 hub, inside
9 screw, bracket, LCU 4
2 spindle, handle
1 bracket, LCU 5
2 cover,
0
1 spring, switch, indicator 6
2 spindle, indicator
1
1 arm, switch, indicator 7
2 cable, battery
2
1 base (bracket), indicator 8
2 screw, escutcheon
3
1 Arm, Retainer (spring) 9
4
1 base (plate) assembly
5
1 screw, lockcase
6
Parts
VingCard 2100 PLUS v1.6a 2100s/50 Conversion Set
Spindle,
Thumb
76mm Turn X
88 mm X
100 mm X
Spindle,
Handle X
X X
Escutcheon
Screw
Finish 2 US4 US3 26 U U 26
6 D S4 S3 D
64mm D X
64 mm X
64 mm X
72 mm X
72 mm X
72 mm X
Orders for
80 mm X replacement screws
80 mm X must designate finish
and length.
80 mm X
Use existing lockcase and inside escutcheon parts when upgrading from 1050 locksets to
2100s/50 locksets.
Parts VingCard 2100 PLUS v1.6a
System
9.4 System
Note: If another guest is checked into the room on Tuesday afternoon, through
the PMS, the VC2100 automatically assigns the previous guest’s time
window to the new card. Two problems could result from this:
The former guest’s card can still operate the door.
The new guest’s card will expire early on Wednesday
To avoid this, the PMS should send check-out commands at the actual
time of check-out or immediately prior to checking in a “new” guest, one
whose card should override or lockout all previously issued guest cards.
If two new guests check in who will share a room, the PMS should send a
check-out command, followed by a check-in command for the first guest,
followed by a check-in command for the second guest.
The PMS must add an extra day to the guest’s stay if the guest checks in
before the check-out time, see System Parameters, Check-out.
VingCard 2100 PLUS v1.6a Interfaced Systems
PMS Connection
Data signals are as shown in the following table. No control signals are
necessary.
Note that the system controller is defined as terminal side.
10.2.1.1 Electrical
The physical connection between the PMS and VCS operates
asynchronously using the EIA RS232C interface standard. Only three
wires are necessary for communications between the PMS and the VCS:
RD, TD and logic ground. No handshaking, either software (e.g.
XON/XOFF) or hardware is used since the protocol eliminates the need
for it. The maximum distance between the PMS and VCS is 50 feet
unless additional line drivers are used. No control signals are necessary.
10.2.2.1 General
All data sent between the PMS and the VCS are readable ASCII
characters. Binary data, where needed, will be sent as a string of ASCII
characters.
When a message has been sent by either the PMS or the VCS, the sending
unit must wait for an ACK or NAK (see the next section) before it can
send a new message. If an ACK or NAK has not been received within
five seconds, then the sending unit can assume that the receiving unit
cannot receive the message and appropriate action must be taken.
VingCard 2100 PLUS v1.6a Interfaced Systems
PMS Protocol/Specifications
The Data Link Escape is used to prevent data characters from being
interpreted as message control characters. The DLE is to be inserted
during transmission and removed upon reception and is not included in
the calculation of check characters or in the length of the various fields.
If an STX or ENQ, which is not prefixed by a DLE, is found within a
data field then any data already received will be discarded, and the system
will execute the command dictated by the control character.
Note: The PMS must prefix all commands with an ENQ. An ENQ must not be
sent at any other time. (Sometimes PMS systems send ENQs at regular
intervals to test links, but the VC2100 responds to a PMS inquiry by
polling the PMS for sixty seconds. When it is polling, the system
controller locks out the keypad, and commands cannot be executed by the
VingCard CPU.)
Interfaced Systems VingCard 2100 PLUS v1.6a
PMS Protocol/Specifications
Upon receiving an ENQ, VCS returns a low level ACK. Following the
ACK, the PMS can send a frame as illustrated on the preceding page.
VCS will return an ACK to the command, assuming that the calculated
and received check characters agree. If check characters do not agree, the
VCS will respond with a NAK. VingCard’s responses apply to the data
integrity at the message level, not to the message contents or the result of
the command.
Message field Purpose
dd Destination address [to device number -When PMS is sending to
VCS the destination address is always 0 (zero). When VCS is
sending to PMS, this number indicates the terminal that the
answer needs to be routed to.
ss Source address [from device number - Used with replies to
indicate which message a given reply should be paired with]
ff Command or Answer code
<data> Data area (optional : not always needed)
cc Two Check Characters to verify proper message reception
The length of messages varies with the number of fields included in the
data area and the length of each field. The total message length from the
VCS or PMS cannot exceed 768 characters.
The following format is used for answers from VCS to PMS:
VCS STX dd ss ff <data> ETX cc
PMS ACK
Extended Access
This field is optional in the check-in the command. If no
extended access field is included in a check-in command or if an
ASCII zero is sent, the guest’s card will not have extended
access. An ASCII 1 following the field identifier A, commands
the VCS to include extended access on the guest’s card.
Extended access is not used at all properties.
Field identifier [A], 0x41
Length 1 fixed
Valid contents Numeric
Field syntax ASCII 1 or 0 (0x31 or 0x30)
Example [RS][A]][1] = 0x1E 0x41 0x31 OR [RS][A]][0] = 0x1E 0x41 0x30
Interfaced Systems VingCard 2100 PLUS v1.6a
PMS Protocol/Specifications
ASCII
1011110011000000000000010011101110110111..............10000000000000000
Message sent:
On reception, all bytes following the STX up to the two bytes following
the ETX are XORed. The two bytes following the ETX are contracted
from ASCII to hex value. The result is 0x00 if the message is received
correctly.
Interfaced Systems VingCard 2100 PLUS v1.6a
PMS Protocol/Specifications
The card overrides the deadbolt and the door remains unlocked for an
extended time.
The property controls implementation of the three special user groups.
Computing a check-out date
Add an extra day to any card issued before the scheduled check-out
time. Any cards issued before the check-out time will expire one day
earlier than indicated by the check-out date sent by the PMS. Assume a
hotel has set up its VingCard System so that the VCS check-out time
(time keys will cease to work in doors) is 1400 (2:00 PM). If a guest
checks in at noon, on December 1, 1994 and wants a key for one day
(until December 2) the PMS must send a check-out date of December 3,
1994.
If a guest checks in at 1500 (3 PM) on December 1, and the card needs to
expire on December 2, the PMS could send a check-out date of December
2.
The check-out time (hour and minute) is the same for all cards. The
property determines the check-out time when it sets up the system.
This presents three options for the PMS:
1. Make a configurable check-out time to mirror VCS. Check in
all cards before the check-out time for one extra day. If property
changes check-out time in the VCS it must also change the
check-out time in the PMS.
2. Establish a check-out time in the PMS database and instruct the
hotel that the check-out time in the VCS system must be
configured for the same check-out time. Then check in all
guests registering before the check-out time by adding an extra
day.
3. Check in all cards for one extra day.
Shares
If two or more guests share one room, each guest must be checked in with
a separate Check-in command. Guests share a room if the Room Number
and their time windows (check-in and check-out times) are identical. If
a new guest is checked in before the expiration of the previous guest’s
card, the system controller automatically copies the time window of the
preceding card to the new card. Because of this automatic function it is
of utmost importance that guests are checked out when their folios are
VingCard 2100 PLUS v1.6a Interfaced Systems
PMS Protocol/Specifications
were assigned to a new guest, the card would expire before the desired
departure date. Therefore, it is essential for the PMS to send a check-
out command to VCS to close guests’ records.
The check-out command could be issued at the time the folio is closed
in the PMS. Even if folios are closed early in the morning for express
check-out, guests’ cards would continue to operate until their
scheduled expiration time, unless a new guest’s card were used to lock
them out.
Alternatively, a check-out command could be sent immediately prior
to the check-in of a new single guest or the first guest in group of
guests who share a room. The latter option may be more desirable
from a security standpoint: the card will remain in the VCS database
until a new guest is checked in, and the card could be associated with a
specific room (using the verify and room audit trail features) until the
time that the next guest’s card is issued.
10.2.4 Summary
The following tables summarize VC2100 PMS Protocol.
Field Summary
Field Identifier Length Contents Field Required Comments
bytes For
Destination Not 2 Numeric All commands PMS device addresses in the
Address applicable from PMS and range 0 -99, i.e.
answers from 0x30 0x30 - 0x39 0x39
VCS VCS is always zero.
Source Address Not 2 Numeric All commands PMS device addresses in the
applicable from PMS and range 0 -99, i.e.
answers from 0x30 0x30 - 0x39 0x39
VCS VCS is always zero.
Command codes Not 1 Alphanumeric All commands Command to VCS
applicable from PMS (See chart, Section 5.2)
Answer codes Not 1 Alphanumeric All answers Replies to PMS
applicable from VCS (See chart, Section 5.3)
Check Character Not 2 Alphanumeric All commands Message Check Character
applicable 0x30-0x39, 0x41- from PMS
0x46 and answers
Room number [R], 0x52 1-6 Numeric Check-in Number of lock: e.g. 301
Variable leading spaces Check-out Leading spaces, 0x20, are
commands allowed .
User Group [U], 0x55 1 Numeric Check-in User Group Number (1, 2, 3, or 4)
Fixed commands
Extended Access [A], 0 x 41 1 Numeric Check-in 1 = Extended Access: Yes
Fixed (0 or 1) (optional) 0 = Extended Access: NO
Interfaced Systems VingCard 2100 PLUS v1.6a
PMS Protocol/Specifications
PMS ENQ
2
ACK
3
PMS Check out Guest
[STX][00][02][B][fields][ETX][CC] 4
ACK
Message received. Check
characters OK.
6
VC Completes check out
[STX][03][00][0][ETX][CC]
7
ACK
8
VingCard 2100 PLUS v1.6a Interfaced Systems
PMS Protocol/Specifications
PMS
VCS
PMS ENQ
2
ACK
3
PMS Check in Guest
[STX][00][02][A][fields][ETX][CC] 4
ACK
Message received. Check
5 characters OK.
Prompts operator to swipe card
6
VC Completes check in
[STX][03][00][0][ETX][CC]
7
ACK
8
Interfaced Systems VingCard 2100 PLUS v1.6a
PMS Protocol/Specifications
PMS ENQ
2
ACK
3
PMS Check in Guest
[STX][00][02][A][fields][ETX][CC] 4
ACK
Message received. Check
5 characters OK.
Prompts operator to swipe card
6
Device time out (e.g. no card)
[STX][02][00][58[ETX][CC]
VCS Prompts: Retry: Yes/No
7
[06] ACK
8
If user selects no, command is
aborted. It can be sent by PMS
again. If retry is selected the
operator must swipe card
within additional 15 seconds
9 and VCS sends completed
answer
[06] ACK [STX][02][00][00[ETX][CC]
.
VingCard 2100 PLUS v1.6a Interfaced Systems
PMS Protocol/Specifications
PMS ENQ
2
ACK
3
PMS Verify Guest Card
[STX][00][01][E][fields][ETX][CC] 4
ACK
Message received. Check
5 characters OK.
PMS prompts to swipe card
6
Card swiped. Verified and card
information displayed at VCS.
7 [STX][01][00][0][ETX][CC]
ACK
8
Interfaced Systems VingCard 2100 PLUS v1.6a
PMS Protocol/Specifications
PMS ENQ
2
No response
Retry ENQ
4
ACK
5
Send command
6
VingCard 2100 PLUS v1.6a Interfaced Systems
PMS Protocol/Specifications
PMS ENQ
2
ACK
3
PMS Check in Guest Card Noise on line
[STX][00][01][A][fields][ETX][CC] 4
NAK
5 Check character disagreement
PMS retries check in.
[STX][00][01][A][fields][ETX][CC]
6
ACK
7
8
Command executed
[STX][01][00][0][ETX][CC
]
9
ACK
10
Interfaced Systems VingCard 2100 PLUS v1.6a
PMS Protocol/Specifications
ENQ
2
ACK
3
6
VC cannot execute command.
Invalid check out date field.
[STX][02][00][O][ETX][CC]
7
Note: Error code is an alphabetic o, not zero
ACK