February 10, 2020

Dear Mr. /Ms.

The fact that you are reading this letter indicates that you have completed our Questionnaire, and
that I owe you a lot of thanks.

I’m very appreciating of the time you have taken to assist in our analysis, and commit to utilizing
the information gained to implement worthwhile improvements.

Once again, I am extremely grateful for contributing your valuable time, your true opinion, and your
thoughtful suggestions.

Thank you for your time and anticipated co-operation.

Sincerely,

Christine Joy P. Macabeo