Curriculum

Management Trainee-Marketing

SECTOR : IT-ITeS

SUB-SECTOR : Engineering and R&D

OCCUPATION : Product Marketing
REF ID : SSC/Q4101
NSQF LEVEL : 8

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<<Attach certificate from Training
Partner on the completeness and
correctness of the Curriculum and
its adherance to the targeted QP-
NOS>>

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TABLE OF CONTENTS

1. Curriculum 04
2. Trainer Prerequisites 14
3. Annexure: Assessment Criteria 15

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CURRICULUM / SYLLABUS

This program is aimed at training candidates for the job of a “Management Trainee-
Marketing”, in the “IT-ITeS Sector/Industry and aims at building the following key
competencies amongst the learner.

Program Name Retail Store Ops Assistant

Qualification Pack
Name & Reference ID. Management Trainee-Marketing, SSC/Q4101
ID

Version Update
Version No. 8.0 31/03/2018
Date

Pre-requisites to
Not Applicable
Training

Training Outcomes After completing this programme, participants will be able to:

 Learning to create documents for knowledge sharing

 Learning to manage your works to meet requirements

 Learning to work effectively with colleagues

 Learning to maintain a healthy, safe and secure working

environment

 Learning to provide data/ information in standard formats

 Learning to develop your knowledge, skill and competence

 Learning Soft Skills

 Learning Communication skills

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This course encompasses 6 out of 6 National Occupational Standards (NOS) of
“Management Trainee-Marketing” Qualification Pack issued by “IT-ITeS”.

Sr. Equipment
Module Key Learning Outcomes
No. Required

Brief Introduction
to the Job Role

Theory Duration  Understanding who is a

(hh:mm) Management Trainee
35:00  Knowing about the roles and
responsibilities a Trainee need to
1. Practical Duration fulfill
(hh:mm)  Knowing the management Trainee
40:00 benefits
 Acquiring inside information
Corresponding essential for this job field
NOS Code

Bridge module

 Establishing relation with

appropriate people the purpose,
scope, formats and target
audience for the documents
Create documents
 Accessing existing documents,
for knowledge
language standards, templates
sharing
and documentation tools from your
organization’s knowledge base
Theory Duration
 Signifying liaise with appropriate
(hh:mm)
people to obtain and verify the
35:00
information required for the
2. documents
Practical Duration
 Confirming the content and
(hh:mm)
structure of the documents with
40:00
appropriate people
 Creating documents using
Corresponding
standard templates and agreed
NOS Code
language standards
SSC/N0703  Reviewing documents with
appropriate people and
incorporate their inputs
 Submitting documents for
approval by appropriate people

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  Publishing documents in agreed
formats
 Updating your organization’s
knowledge base with the
documents
 Complying with your
organization’s policies, procedures
and guidelines when creating
documents for knowledge sharing
 Establishing and agreeing to your
work requirements with
Manage your work appropriate people
to meet  Keeping your immediate work
requirements area clean and tidy
 Utilizing your time effectively
Theory Duration  Using resources correctly and
(hh:mm) efficiently
35:00  Treating confidential information
correctly
3.
Practical Duration  Working in line with your
(hh:mm) organization’s policies and
40:00 procedures
 Working within the limits of your
Corresponding job role
NOS Code  Obtaining guidance from
appropriate people, where
SSC/N9001 necessary
 Ensuring your work meets the
agreed requirements
 Communicating with colleagues
clearly, concisely and accurately
Work effectively  Working with colleagues to
with colleagues integrate your work effectively with
them
Theory Duration  Passing on essential information
(hh:mm) to colleagues in line with
35:00 organizational requirements
4.  Working in ways that show respect
Practical Duration for colleagues
(hh:mm)  Carrying out commitments you
40:00 have made to colleagues
 Letting colleagues know in good
SSC/N9002 time if you cannot carry out your
commitments, explaining the
reasons
 Identifying any problems you have

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 working with colleagues and take
the initiative to solve these
problems
 Following the organization’s
policies and procedures for
working with colleagues
 Complying with your
organization’s current health,
safety and security policies and
procedures
 Reporting any identified breaches
in health, safety, and security
Maintain a healthy, policies and procedures to the
safe and secure designated person
working  Identifying and correct any
environment hazards that you can deal with
safely, competently and within the
Theory Duration limits of your authority
(hh:mm)  Reporting any hazards that you
5. 34:00 are not competent to deal with to
the relevant person in line with
Practical Duration organizational procedures and
(hh:mm) warn other people who may be
40:00 affected
 Following your organization’s
SSC/N9003 emergency procedures promptly,
calmly, and efficiently
 Identifying and recommend
opportunities for improving health,
safety, and security to the
designated person
 Completing any health and safety
records legibly and accurately
Provide data/  Establishing and agreeing with
information in appropriate people the
standards formats data/information you need to
provide, the formats in which you
Theory Duration need to provide it, and when you
(hh:mm) need to provide it
35:00  Obtaining the data/information
6.
from reliable sources
Practical Duration  Checking that the data/information
(hh:mm) is accurate, complete and up-to-
40:00 date
SSC/N9004  Obtaining advice or guidance from
appropriate people where there
are problems with the

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 data/information
 Carrying out rule-based analysis
of the data/information, if required
 Inserting the data/information into
the agreed formats
 Checking the accuracy of your
work, involving colleagues where
required
 Reporting any unresolved
anomalies in the data/information
to appropriate people
 Providing complete, accurate and
up-to-date data/information to the
appropriate people in the required
formats on time
 Obtaining advice and guidance
from appropriate people to
develop your knowledge, skills
and competence
 Identifying accurately the
knowledge and skills you need for
your job role
Develop your  Identifying accurately your current
knowledge, skills level of knowledge, skills and
and competence competence and any learning and
development needs
Theory Duration  Agreeing with appropriate people
(hh:mm) a plan of learning and
35:00 development activities to address
7.
your learning needs
Practical Duration  Undertaking learning and
(hh:mm) development activities in line with
40:00 your plan
 Applying your new knowledge and
SSC/N9005 skills in the workplace, under
supervision
 Obtaining feedback from
appropriate people on your
knowledge and skills and how
effectively you apply them
 Reviewing your knowledge, skills
and competence regularly and
take appropriate action
Soft Skills  Understanding importance of Black/whiteboard,
effective communication. marker/chalk, duster
7.
Theory Duration  Communicating effectively with
(hh:mm) others

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 08:00  Identifying and follow personal
grooming and hygiene.
Corresponding  Following organization procedures
NOS Code and maintain personal health and
Bridge Module hygiene and avoid habits like
ghutka, tobacco etc.
 Interacting effectively in a group.
 Managing time effectively.
 Understanding importance of
resume and prepare your resume.
 Prepare for interviews.
Communication  Reading, writing and oral Computer, Computer
skills communication. Peripherals
 Conducting courteous behaviour. (Optional),Black/white
Theory Duration  Acquiring problem solving board, marker/chalk,
(hh:mm) techniques conducting positive duster.
8.
08:00 Body language.

Corresponding
NOS Code
Bridge Module

Grand Total Course Duration: 540 Hours

(This syllabus/ curriculum has been approved by Skill Council for IT-ITeS Sector in India)

Annexure: Assessment Criteria (To be taken as is from the Qualification Pack)

Assessment Criteria
Job Role Management Trainee-Marketing
Qualification Pack SSC/Q4101

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Sector Skill Council IT-ITeS

Sr.
Guidelines for Assessment
No.

1 Criteria for assessment for each Qualification Pack will be created by the Sector
Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to
its importance in NOS. SSC will also lay down proportion of marks for Theory and
Skills Practical for each PC

2 The assessment for the theory part will be based on knowledge bank of questions
created by the SSC

3 Individual assessment agencies will create unique question papers for theory part
for each candidate at each examination/training centre (as per assessment criteria
below)

4 Individual assessment agencies will create unique evaluations for skill practical for
every student at each examination/training centre based on this criteria

5 To pass the Qualification Pack, every trainee should score a minimum of 70%
aggregate in QP

6 In case of successfully passing only certain number of NOS's, the trainee is eligible
to take subsequent assessment on the balance NOS's to pass the Qualification
Pack

Assessable Assessment criteria Total Mark Marks Allocation

Outcomes (<< Mark>>)
Out Theory Skills
of Practical

1.Bridge PC1. Understanding who 100 25 15 10

Module is a Management Trainee

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 PC2. Knowing about the 25 15 10
roles and responsibilities a
Brief Trainee need to fulfill
Introduction to
the Job Role PC3. Knowing the 20 10 10
management Trainee
benefits

PC4. Acquiring inside 30 20 10

information essential for
this job field

Total 100 40 60

2.SSC/N0703 PC1. Establishing with 100 5 5 0

appropriate people the
purpose, scope, formats
and target audience for
Create the documents
documents for
knowledge PC2. Accessing existing 15 0 15
sharing documents, language
standards, templates and
documentation tools from
your organization’s
knowledge base

PC3. Liaising with 5 5 0

appropriate people to
obtain and verify the
information required for
the documents

PC4. Confirming the 10 0 10

content and structure of
the documents with
appropriate people

PC5. Creating documents 25 0 25

using standard templates
and agreed language
standards

PC6. Reviewing 10 0 10
documents with
appropriate people and
incorporate their inputs

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 PC7. Submitting 5 5 0
documents for approval by
appropriate people

PC8. Publishing 5 5 0
documents in agreed
formats

PC9. Updating your 5 5 0

organization’s knowledge
base with the documents

PC10. Complying with 15 0 15

your organization’s
policies, procedures and
guidelines when creating
documents for knowledge
sharing

Total 100 25 75

3.SSC/N9001 PC1. Establishing and 100 6.25 0 6.25

agreeing your work
requirements with
appropriate people
Manage your
work to meet PC2. Keeping your 12.5 6.25 6.25
requirements immediate work area
clean and tidy

PC3. Utilizing your time 12.5 6.25 6.25

effectively

PC4. Using resources 18.75 6.25 12.5

correctly and efficiently

PC5. Treating confidential 6.25 0 6.25

information correctly

PC6. Working in line with 12.5 0 12.5

your organization’s
policies and procedures

PC7. Working within the 6.25 0 6.25

limits of your job role

PC8. Obtaining guidance 6.25 0 6.25

from appropriate people,

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 where necessary

PC9. Ensuring your work 18.75 6.25 12.5

meets the agreed
requirements

Total 100 25 75

4.SSC/N9002 PC1. Communicating with 100 20 0 20

colleagues clearly,
concisely and accurately

Work PC2. Working with 10 0 10

effectively with colleagues to integrate
colleagues your work effectively with
theirs

PC3. Passing on essential 10 10 0

information to colleagues
in line with organizational
requirements

PC4. Working in ways that 20 0 20

show respect for
colleagues

PC5. Carrying out 10 0 10

commitments you have
made to colleagues

PC6. Letting colleagues 10 10 0

know in good time if you
cannot carry out your
commitments, explaining
the reasons

PC7. Identifying any 10 0 10

problems you have
working with colleagues
and take the initiative to
solve these problems

PC8. Following the 10 0 10

organization’s policies and
procedures for working
with colleagues

Total 100 20 80

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5. SSC/N9003 PC1. Complying with your 100 20 10 10
organization’s current
Maintain a health, safety and security
healthy, safe policies and procedures
and secure
working PC2. Reporting any 10 0 10
environment identified breaches in
health, safety, and security
policies and procedures to
the designated person

PC3. Identifying and 20 10 10

correcting any hazards
that you can deal with
safely, competently and
within the limits of your
authority

PC4. Reporting any 10 0 10

hazards that you are not
competent to deal with to
the relevant person in line
with organizational
procedures and warn
other people who may be
affected

PC5. Following your 20 10 10

organization’s emergency
procedures promptly,
calmly, and efficiently

PC6. Identifying and 10 0 10

recommend opportunities
for improving health,
safety, and security to the
designated person

PC7. Completing any 10 0 10

health and safety records
legibly and accurately

Total 100 30 70

6. SSC/N9004 PC1. Establishing and 100 12.5 12.5 0

agreeing with appropriate
Provide people the
data/informati data/information you need

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on in standard to provide, the formats in
formats which you need to provide
it, and when you need to
provide it

PC2. Obtaining the 12.5 0 12.5

data/information from
reliable sources

PC3. Checking that the 12.5 6.25 6.25

data/information is
accurate, complete and
up-to-date

PC4. Obtaining advice or 6.25 0 6.25

guidance from appropriate
people where there are
problems with the
data/information

PC5. Carrying out rule- 25 0 25

based analysis of the
data/information, if
required

PC6. Inserting the 12.5 0 12.5

data/information into the
agreed formats

PC7. Checking the 6.25 0 6.25

accuracy of your work,
involving colleagues
where required

PC8. Reporting any 6.25 6.25 0

unresolved anomalies in
the data/information to
appropriate people

PC9. Providing complete, 6.25 0 6.25

accurate and up-to-date
data/information to the
appropriate people in the
required formats on time

Total 100 25 75

7.SSC/N9005 PC1. Obtaining advice and 100 10 0 10

guidance from appropriate

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 people to develop your
Develop your knowledge, skills and
knowledge, competence
skills and
competence PC2. Identifying accurately 10 0 10
the knowledge and skills
you need for your job role

PC3. Identifying accurately 20 10 10

your current level of
knowledge, skills and
competence and any
learning and development
needs

PC4. Agreeing with 10 0 10

appropriate people a plan
of learning and
development activities to
address your learning
needs

PC5. Undertaking learning 20 10 10

and development activities
in line with your plan

PC6. Applying your new 10 0 10

knowledge and skills in the
workplace, under
supervision

PC7. Obtaining feedback 10 0 10

from appropriate people
on your knowledge and
skills and how effectively
you apply them

PC8. Reviewing your 10 0 10

knowledge, skills and
competence regularly and
take appropriate action

Total 100 20 80

Grand Total 700 185 515

Percentage Weightage:

Minimum Pass% to qualify

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 (aggregate):

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