Slides - Integration - The Key To The Intelligent Enterprise

Section 1: SAP Integration Strategy at a Glance
Unit 1: Introduction to the Course Structure

Introduction to the Course Structure
Overview
5 Sections in this course
Mandatory Section Optional Sections
Section 1
Mandatory section
Section 2 Section 3
SAP Integration Integration Styles
Cross-Technologies
Strategy at a Glance and Technologies
Course Assignment
Section 4 Section 5
15 Points to earn a Integration Setup
Closing
RoA and Operations
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functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
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Unit 2: Introduction to the SAP Intelligent Enterprise
Framework
Introduction to the SAP Intelligent Enterprise Framework
Intelligent enterprises elevate employees to focus on higher-value tasks
Industrial Business process Digital Intelligent

Productivity
automation automation transformation enterprises
High-Value Tasks
Repetitive Tasks
Automation
1960s – 1980s 1990s – 2000s 2000s – 2010s 2010s – 2020s Time

Next practices: capabilities and outcomes driven by Intelligent Enterprise
Capabilities
Visibility Focus Agility
Outcomes
Redefine the end-to- Deliver a step Transform

end customer change in workforce
experience productivity engagement

SAP is positioned to deliver next practices to our customer
Redefine the end-to-end Deliver a step change Transform workforce

customer experience in productivity engagement
▪ Self-service enabled by ▪ Automated invoice and ▪ CXO dashboards and a

chatbots and voice payment matching boardroom of the future
▪ Personalized and distinctive ▪ Predictive lead management ▪ Machine learning-enabled
customer experience ▪ Warehouse automation employee approvals
▪ Omnichannel customer service ▪ … ▪ Guided buying for materials
(available anytime and procurement
anywhere) ▪ …
▪ …

SAP strategy – Deliver the Intelligent Enterprise
1 Intelligent Suite
THE INTELLIGENT ENTERPRISE

2 Digital Platform
features 3 KEY COMPONENTS:
3 Intelligent Technologies

Intelligent Suite*: Deliver intelligence across value chains
SAP Digital SAP S/4HANA

Cloud SAP
Manufacturing Cloud
SuccessFactors
SAP Integrated
SAP Fieldglass
Business Planning
Manufacturing Digital Core People SAP Ariba
SAP & Supply Chain Engagement

SAP Concur
C/4HANA Customer Network & Spend
Experience Management
Intelligent
Suite
The Intelligent Suite will retain the modularity and flexibility of independent solutions while
delivering a unified experience enabled by a standardized integration approach.
*Products are illustrative and not exhaustive.
Intelligent technologies*: SAP Leonardo everywhere
SAP Core Applications SAP Leonardo Industry Accelerators

Leonardo Embedded Industry-Led Design Thinking
Methodology
Solution Rapid Business
SAP Customer Integration
Ideation Proto- Case
Blueprint
Retention & Vision typing Development
SAP Resume
Matching AI/ML | IoT | Analytics | Digital Boardroom
Discrete Manufacturing
SAP Predictive IoT Chemicals
Blockchain Service and Assets
Engineering Insights Foundation Spare Parts
ML Predictive
Foundation Analytics
Consumer Products
SAP Asset Library
Assets and Logistics Retail Assets and
Intelligence Network Logistics
Drive rapid and continuous innovation with SAP Leonardo –

a guided approach that combines intelligent technologies and services.
Digital platform*: Unlock data-driven intelligence and innovation
Unified data management to capture real- Best-in-class digital platform for new app
time value from different types of data development, extensions, and integration
Digital
SAP Cloud Platform
SAP Data Hub Platform
SAP HANA SAP API Business Hub

Data Cloud
Management Platform
Manage data from any source, in any format – and rapidly develop, integrate, and extend intelligent
applications – with an open digital platform.
Thank you.
open@sap.com
Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related
document, or to develop or release any functionality mentioned therein.
This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP
assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross
negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
and they should not be relied upon in making purchasing decisions.

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Unit 3: The Value of SAP Integration
The Value of SAP Integration
Key principles
1 2
OUT-OF-THE-BOX OPEN
INTEGRATION INTEGRATION
Integration
3 4
HOLISTIC AI-DRIVEN
INTEGRATION INTEGRATION

Out-of-the-box integration
TURNKEY SOLUTIONS FOR SAP APPLICATIONS
1 ▪ Modular suite with predefined integrations

▪ Prepackaged integration content at SAP API Business Hub
OUT-OF-THE-BOX ▪ Aligned APIs for SAP-to-SAP integration
INTEGRATION
▪ Automated integration setup
STANDARDIZED TECHNOLOGY FOUNDATION

▪ Support of strategic SAP technologies (e.g. SAP Cloud Platform Integration,
SAP Data Hub)
Fast Fact
▪ End-to-end integration monitoring
“Through 2020, integration ▪ Master data services in cloud
work will account for 50% of
the time and cost of building ▪ Event-based architectures (pub/sub)
a digital platform.”
Gartner This is the current state of planning and may be changed by SAP at any time.
Open integration
EXTENSIBILITY
2 ▪ Public APIs for any custom extension

▪ Flexible extension of pre-packaged integration scenarios
OPEN ▪ Integration across “mode 1” (enterprise apps) and “mode 2” (co-innovation)
INTEGRATION
▪ SAP Cloud Platform as integration and orchestration platform
NON-SAP INTEGRATION
▪ Enhanced capabilities to integrate with Non-SAP (process, data)
Fast Fact
▪ Enhanced capabilities to integrate with business partners (B2B/B2G)
“By 2019, APIs will be the ▪ Partner ecosystem to build additional integration content/adapters
primary mechanism to
connect data, algorithms,
and decision services.”
IDC This is the current state of planning and may be changed by SAP at any time.
Holistic integration
COMPREHENSIVE HYBRID INTEGRATION PLATFORM
3 ▪ SAP supports all integration needs for end-to-end digitalization

▪ Broad coverage of integration styles
HOLISTIC ▪ Flexible deployment options
INTEGRATION
INTEGRATION SOLUTION ADVISORY METHODOLOGY (ISA-M)
Fast Fact ▪ Helps enterprise architects to shape their integration strategy

▪ Open to SAP and non-SAP integration technologies
“By 2022, Gartner predicts at
least 65% of large ▪ Successfully adopted by multiple large-scale organizations
organizations will have
implemented an HIP to power
their digital transformation.”
Gartner This is the current state of planning and may be changed by SAP at any time.
Artificial Intelligence supported integration
LEVERAGE AI TO ACCELARATE INTEGRATION DEVELOPMENT
4 ▪ Artificial intelligence and machine learning embedded into integration

technologies
AI-SUPPORTED ▪ Simplify integration by leveraging experience from the past
INTEGRATION ▪ Context-based assistance / recommendations for integration personas
FURTHER SIMPLIFICATION OF INTEGRATION EXPERIENCE

▪ Ultimate goal: Simplify and automate the end-to-end customer experience
Fast Fact (Explore, Try, Buy, Develop, Extend, Operate)
“By 2018, 75% of enterprise ▪ Intelligent Robotic Process Automation service
and ISV development will
include AI or ML.”
IDC
This is the current state of planning and may be changed by SAP at any time.
Summary: key differentiators
OUT-OF-THE-BOX End-to-end integrated business processes enabled by a standardized

1 INTEGRATION application and technology portfolio
OPEN Public APIs allowing any type of custom extensions and openness for
2 INTEGRATION integrating non-SAP applications and data sources
HOLISTIC SAP covers all flavors of integration and offers a methodology helping
3 INTEGRATION customers to shape their integration strategy
AI-SUPPORTED SAP is investing into simplification of the overall integration experience.

4 INTEGRATION AI techniques will be embedded into next-generation services
SAP integration strategy for the Intelligent Enterprise
OUT-OF-THE-BOX OPEN HOLISTIC AI-DRIVEN

INTEGRATION INTEGRATION INTEGRATION INTEGRATION
Integration Solution Advisory Methodology (ISA-M)
APIs & Master Data

Process Orchestration
Pre-Packaged Content Management
Integration Integration Styles & Technologies

Process Data UX Analytics IoT
Event Brokerage I Stream Analytics
Setup & Operations

Monitoring Automation Extensibility Security
Flexible Deployment Models
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC This is the current state of planning and may be changed by SAP at any time. 8
Thank you.
open@sap.com
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negligence.

Follow all of SAP

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Unit 4: Delivering a Consistent Experience Along
End-to-End Processes
Delivering a Consistent Experience Along End-to-End Processes
Intelligent Enterprise: accelerated delivery along top scenarios
Scenario
Lead-to-Cash Total Workforce Design-to-Operate Source-to-Pay
Cluster
Customer Manufacturing & Spend
People
Experience Digital Supply Chain Management
Components ▪ SAP C/4HANA ▪ SAP Fieldglass ▪ SAP Product Lifecycle ▪ SAP Ariba
▪ SAP S/4HANA ▪ SAP SuccessFactors Management (incl. Marketplace)
▪ SAP S/4HANA ▪ SAP Leonardo (IoT) ▪ SAP S/4HANA
▪ SAP S/4HANA
▪ SAP SuccessFactors
▪ …

Lead-to-cash – Integrating the front office with the digital core
Contract /
Contact and Customer
Opportunity Quote Order Fulfillment Invoicing
Lead Order
Mgmt.
SAP C/4HANA + SAP S/4HANA
SAP Leonardo + SAP Cloud Platform
End-to-End Customer Experience

Lead-to-cash – Trusted, personalized customer experience
SAP C/4HANA
Unified Intelligent User Experience
Conversational, Contextual, and Intelligent UX
Built-in
intelligence
SAP Marketing Cloud SAP Commerce Cloud SAP Sales Cloud SAP Service Cloud
Market with intelligence in the Personalized shopping Build relationships and guide Make customers happy
moment experience across touchpoints customers throughout their journey
SAP Customer Data Cloud

Build customer trust and loyalty
SAP Cloud Platform Extension Factory (Kyma)

Microservices Extensions
Cloud-native microservice-based universal innovation and agility platform
Internet of Things Machine Learning SAP Cloud Platform Integration Blockchain
SAP S/4HANA
Lead-to-cash – Fusing cloud applications and AI into one consistent UX
Embedded AI
everywhere
Full view of
customer
interactions and
touchpoints with all
applications
Content from
multiple applications
aggregated in
unified screen via
cloud widgets

Total workforce – Visibility and intelligence across permanent employees and contingent workers
Planning Staffing Onboarding Working Paying Closing
SAP SuccessFactors + SAP Fieldglass + SAP Ariba + SAP S/4HANA

SAP Leonardo + SAP Cloud Platform
Total Workforce Visibility

Total workforce – SAP CoPilot as digital assistant for personalized HR*
*Available in beta
“I need information
on my benefits”
“I want to enroll on
a management
learning course”
Intelligent Powerful Everywhere your people are

▪ Powered by machine learning ▪ Conversational interface ▪ Supports spoken and text interactions on
mobile and desktop
▪ Leverages natural language ▪ Instant access to various
processing and business HR activities ▪ Accessible through various solutions like
context awareness Slack and Microsoft Teams
Summary: Standardized approach based on integration qualities
Lead-to-Cash Total Workforce Design-to-Operate Source-to-Pay

Management
Customer Experience People Engagement Manufacturing & Spend Management

Digital Supply Chain
SAP C/4HANA SAP Fieldglass SAP PLM SAP Ariba
SAP S/4HANA SAP SuccessFactors SAP Ariba SAP S/4HANA
Digital Supply Chain SAP S/4HANA Asset Management …
… … SAP S/4HANA
SAP SuccessFactors
…
Aligned APIs & Pre-

Packaged Content
Standardized
Technologies
Automated
Integration Setup
Shared Master
Data Services
Common E2E
Monitoring
Integration
Extensibility
…
Integration Qualities

Thank you.
open@sap.com
Disclaimer
negligence.

Follow all of SAP

warranty.
Unit 5: SAP Application Programming Interface
Strategy
SAP Application Programming Interface Strategy
APIs – What are they all about?
Integration Apps
APIs = building blocks for digital business
APIs
Unlock your data Empower users with self-services Connect and innovate

SAP vision to support the Intelligent Enterprise
▪ Open APIs – Easy to discover and OUT-OF-THE-BOX OPEN HOLISTIC AI-DRIVEN

to consume INTEGRATION INTEGRATION INTEGRATION INTEGRATION
▪ High-quality and conceptually

consistent APIs across various
SAP applications
▪ Semantically aligned SAP APIs to
minimize SAP-to-SAP integration APIs &
APIs Master Data
effort
▪ API-fication of SAP applications Integration Styles & Technologies
Setup & Operations


Communication types for integration
Synchronous Asynchronous
Sender Receiver Sender Receiver
Wait for Continue

response working
Get response
(optional)
Synchronous communication Asynchronous communication

▪ Return data for requests immediately ▪ Return data for requests at a later time
▪ Wait for response before continuing to work ▪ Continue working in parallel
▪ Use synchronous interfaces ▪ Use asynchronous interfaces
User Experience Process Data Process Data Business Partner
Use Cases: Integration Integration Integration Integration Integration Integration

Focus on public web APIs
REST-based APIs SOAP APIs

▪ Representational State Transfer (REST) protocol ▪ Simple Object Access Protocol (SOAP) is a
▪ Designed to provide standard access via HTTP(S) protocol for exchanging information in distributed
through operations such as GET, POST, DELETE environments
▪ Synchronous request with response ▪ Preferred protocol for asynchronous messaging
▪ Following “SAP’s Guidelines for Future REST API (error handling)
Harmonization”*
OData APIs
▪ Open Data Protocol (OData) is a special family of
REST-based APIs
▪ Preferred over REST when OData providers are
already available in an application environment
Advanced API qualities on selected REST & OData

APIs. * https://d.dam.sap.com/m/xAUymP/54014_GB_54014_enUS.pdf
Use cases for open APIs
Real-Time API Enterprise Enterprise API Products/

Integrations Microservices Digital Apps Monetization

SAP vision: alignment of domain models*
Definition of an (application) domain: “Set of common requirements, terminology, and functionality for any
software program constructed to solve a problem.”**
Following domain-driven design*** principles:
▪ Placing the project's primary focus on the core domain and domain logic
▪ Initiating a creative collaboration between technical and domain experts to iteratively refine a conceptual model that
addresses particular domain problems
Example
Finance Application Travel Application
Accounting Controlling Travel expense report Travel itineraries
 Cost Center  Cost Center
… …
= Core Domain Supporting domain
*For newly developed applications, applied on a case-by-case basis

**https://en.wikipedia.org/wiki/Domain_(software_engineering) ***https://en.wikipedia.org/wiki/Domain-driven_design
SAP vision: aligned APIs* to minimize SAP-to-SAP integration effort
Types of APIs
▪ Domain APIs
▪ Configuration APIs
▪ Monitoring APIs
SAP Application A SAP Application B

Aligned APIs
Open APIs Open APIs
Business  OData  OData Business
Logic  REST  REST Logic
 SOAP  SOAP
Choice of integration options

a) Direct integration
✓ Simple landscape
b) Mediated integration using SAP integration technology
✓ Governance
*Will be applied stepwise to new scenarios ✓ Extensions
Search, discover, experience, and consume APIs at SAP API Business Hub
Catalog API Sandbox Pre-packaged Easy Consumption

Central place for APIs One click-test experience for accelarators Integration with developer
from SAP and its developers via API Sandbox Integration packages IDE and code generations
partners to integrate APIs
https://api.sap.com
Thank you.
open@sap.com
Disclaimer
negligence.

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warranty.
Unit 6: Applying a Methodological Approach for
Systematic Integration
Applying a Methodological Approach for Systematic Integration
What is it about?
Intelligent Enterprise
Analytics
Hybrid Cloud
API Economy
Fast-Evolving Hybrid App Landscapes

How to define the integration strategy for
Machine Learning your organization?
Business Networks M&A
Industry 4.0
Blockchain
Microservices Integration Platform

Hybrid Landscapes
Big Data
IoT
When to use what integration
technology/service (cloud, hybrid)?
B2B Social
Mobile
Serverless
Artificial
Collaboration
SAP Intelligence Integration Governance

Non-SAP How to define integration guidelines for your
New Business Models organization?
Digital Transformation
Robotic Process Automation
B2C
SAP vision to support the Intelligent Enterprise
▪ Help customers and partners to OUT-OF-THE-BOX OPEN HOLISTIC AI-DRIVEN

define an integration strategy for INTEGRATION INTEGRATION INTEGRATION INTEGRATION
their organization
▪ Raise the integration maturity level
of organizations
▪ Ease transition towards hybrid and
cloud-centric environments APIs & Master Data
Integration Styles & Technologies

Setup & Operations


Integration solution advisory methodology (ISA-M)
Overview
▪ Helps enterprise architects to define their integration strategy
▪ Collection of typical integration styles and patterns
▪ Mapping to integration technologies (based on customer context)
▪ Open to SAP and non-SAP integration technologies
ISA-M Template
▪ Free PPT template available
▪ Successfully adopted in multiple large-scale organizations
▪ +800 registered customers, partners, and SAP consultants

ISA-M use cases for enterprise architects
1 2 3
Common Integration Strategy Integration Governance &
Terminology Definition Integration Platform
▪ Provide holistic view on ▪ Review your current ▪ Define integration guidelines for
integration (technology-agnostic) integration architecture your organization
▪ Improve communication between ▪ Define your target ▪ Blueprint your integration platform
teams and system integrators integration architecture (cloud, hybrid)
▪ Establish knowledge-sharing ▪ Identify future building blocks ▪ Define areas for self-service
culture (e.g. for proof of concepts) integration

Systematic selection of integration use cases and integration services/technologies
Integration Domains
Integration Styles and Use Case Patterns
Integration Technology Mapping

Step 1: Define integration domains
User-Centric Real World

Applications Objects
User2Cloud Cloud2Cloud Thing2Cloud

…
Non-SAP
Clouds
Non-SAP
Cloud Apps
SAP C/4HANA
Business Government
Partner Agency
Cloud
OnPremise2Cloud B2B B2G
On-Premise
Business
Business Non-
Suite
Suite SAP
User2OnPremise OnPremise2OnPremise Thing2OnPremise
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

Integration Domain 7
Step 2: Define integration styles and use case patterns*
Integration Styles
Process Data User Thing

Integration Integration Integration Integration
A2A Master Data UI Thing to
Integration Synchronization Integration Analytics
B2B Data Mobile Thing to

Use Case Integration Replication Integration Process
Patterns Business Data Desktop Thing to

Network
Integration Virtualization Integration Data Lake
Customer- Data Quality Thing to

…
Specific Use Management Thing
Case
… … …
API- Event-
Stream Workflow
Managed Based …
Integration Integration Analytics Management
Cross-Use-Cases * Extensible by customers

Step 3: Map integration technology based on customer context
Influencing factors
▪ IT / enterprise architecture
strategy
▪ Existing and future
application landscape
▪ Existing investments
▪ Existing skillsets
▪ Industry and business
requirements
▪…

Key takeaways: Increase your integration maturity level
4
3 Self-Service
Integration
Integration
2 Governance
Integration
1 Strategy
Common Definition
0 Terminology
Ad Hoc
Integration

Thank you.
open@sap.com
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negligence.

Follow all of SAP

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Section 1: SAP Integration Strategy at a Glance

Unit 1: Introduction to the Course Structure

5 Sections in this course

Mandatory Section Optional Sections

© 2018 SAP SE or an SAP affiliate company. All rights reserved.

Industrial Business process Digital Intelligent

1960s – 1980s 1990s – 2000s 2000s – 2010s 2010s – 2020s Time

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Visibility Focus Agility

Redefine the end-to- Deliver a step Transform

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Redefine the end-to-end Deliver a step change Transform workforce

▪ Self-service enabled by ▪ Automated invoice and ▪ CXO dashboards and a

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

THE INTELLIGENT ENTERPRISE

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

SAP Digital SAP S/4HANA

Manufacturing Digital Core People SAP Ariba

SAP & Supply Chain Engagement

SAP Core Applications SAP Leonardo Industry Accelerators

Drive rapid and continuous innovation with SAP Leonardo –

SAP HANA SAP API Business Hub

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 10

© 2018 SAP SE or an SAP affiliate company. All rights reserved.

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

TURNKEY SOLUTIONS FOR SAP APPLICATIONS

1 ▪ Modular suite with predefined integrations

STANDARDIZED TECHNOLOGY FOUNDATION

2 ▪ Public APIs for any custom extension

COMPREHENSIVE HYBRID INTEGRATION PLATFORM

3 ▪ SAP supports all integration needs for end-to-end digitalization

INTEGRATION SOLUTION ADVISORY METHODOLOGY (ISA-M)

Fast Fact ▪ Helps enterprise architects to shape their integration strategy

LEVERAGE AI TO ACCELARATE INTEGRATION DEVELOPMENT

4 ▪ Artificial intelligence and machine learning embedded into integration

FURTHER SIMPLIFICATION OF INTEGRATION EXPERIENCE

OUT-OF-THE-BOX End-to-end integrated business processes enabled by a standardized

AI-SUPPORTED SAP is investing into simplification of the overall integration experience.

OUT-OF-THE-BOX OPEN HOLISTIC AI-DRIVEN

Integration Solution Advisory Methodology (ISA-M)

APIs & Master Data

Integration Integration Styles & Technologies

Setup & Operations

Flexible Deployment Models

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 10

© 2018 SAP SE or an SAP affiliate company. All rights reserved.

Lead-to-Cash Total Workforce Design-to-Operate Source-to-Pay

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

End-to-End Customer Experience

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

SAP Customer Data Cloud

SAP Cloud Platform Extension Factory (Kyma)

Internet of Things Machine Learning SAP Cloud Platform Integration Blockchain

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

Planning Staffing Onboarding Working Paying Closing

SAP SuccessFactors + SAP Fieldglass + SAP Ariba + SAP S/4HANA

Total Workforce Visibility

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 6

Intelligent Powerful Everywhere your people are

Lead-to-Cash Total Workforce Design-to-Operate Source-to-Pay

Customer Experience People Engagement Manufacturing & Spend Management

Aligned APIs & Pre-

© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 8