Protocol Support Engineer

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JOB DESCRIPTION

Position: Protocol Support Engineer

 As an Engineer you will have responsibility for providing protocol support to


customers using advanced 3GPP protocol software development & test products.
 Strong understanding and knowledge in following technologies => 5G-NR, LTE, LTE –
A, IMS, WCDMA, TDS-CDMA and GSM/GPRS.
 As a member of Support team, you will utilize the cutting edge 3GPP protocol
knowledge, deep product expertise, and effective customer communication to
enable customers to identify customer UE issues and/or identify issues with our
products.
 Ability to work on Protocol Layer1, Layer 2, layer 3 and SIP protocols efficiently
 Analyse Network trace, SIP logs, Mobile and Chipset logs to identify problems and
develop investigation strategies
 Work closely with our in-house Engineering and customer support teams to isolate
and identify problems, recommend alternative solutions.
 To work as part of a team, sharing ideas and skills to the benefit of the Dept. and
Project

Requirements:
 We are looking for candidates in 3G & LTE protocol stack (PHY/MAC/RLC/RRC) with
in-depth working/debugging experience.
 Solid understanding of digital communications systems, OFDM, telecommunications
concepts
 High level understanding in 3GPP standards (Rel7/8/9/10/11/12/13)
 Understanding of software development and testing concepts for wireless handsets
or Network side for various air interface standards LTE, LTE –A, IMS, TD-SCDMA,
WCDMA, GSM/GPRS with minimum of 3 years’ experience.
 In depth understanding and excellent hands on knowledge of existing RTD
LTE/WCDMA/GERAN/TDSDMA framework.
 Working in Carrier oriented test case will be an added advantage.
 Familiarity with C & C++, UE trace and Network trace tools.
 Familiarity with commercial Test design framework, protocol trace & analysis tools
desired, e.g. Anritsu/Test Simulators, similar to RTD, PCT work experience.
 Previous work experience in Sanity, Integration Testing for a Chipset developer is
added advantage
 Excellent inter-personal skills
 Willingness to travel both nationally and internationally

 Location: Hyderabad
 Start: Immediate
 Experience: 4-6 Years.

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