RUMANA FARQUE NISHAT

Cell: 01752 801055, 01687 729547

E-mail: xoom507@gmail.com

Career Objective
 To build a career that encounters challenge & creativity.
 Being a professional team worker to enrich the decision-making ability.
 My main intention is to face the challenge of the new millennium & development
appearance.

Educational Background

 BA in History (Hon’s)
Group : History
Institute : Govt. Titumir Collage
Duration of Course : Four Years
University :. Dhaka University
Result : CGPA 2.63 out of 3.00.

 Higher Secondary School Certificate (H.S.C.)

Group : Humanities
Passing Year : 2010
Result : GPA- 4.00
Institute : Santahar govt. College,
Board : Rajshahi

 Secondary School Certificate (S.S.C.)

Group : Humanities
Passing Year : 2008
Result : GPA- 3.44
Institute : Herva Govt. Girls High School  
Board : Rajshahi

Exprerience
1. Front Desk Executive
Authority : BIL-TEC Development Ltd.
Period: January, 2013 to April, 2015.

Responsibilities:

 Keep front desk tidy and presentable with all necessary material (pens, forms, paper
etc.)

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  Greet and welcome guests

 Answer questions and address complaints

 Answer all incoming calls and redirect them or keep messages

 Receive letters, packages etc. and distribute them

 Prepare outgoing mail by drafting correspondence, securing parcels etc.

 Check, sort and forward emails

 Monitor office supplies and place orders when necessary

 Keep updated records and files

 Monitor office expenses and costs

 Take up other duties as assigned (travel arrangements, schedules etc.)

2. Executive ( Sales & Telemarketing )

Authority : Divine Group.
Period: May, 2015 to January 2016.

Responsibilities:

 Cold call people using a given phone directory to sell products or solicit donations

 Answer incoming calls from prospective customers

 Use scripts to provide information about product ’s features, prices etc. and present their
benefits.

 Ask pertinent questions to understand the customer ’s requirements

 Persuade the customer to buy by demonstrating how merchandise or services meet their
needs

 Record the customer’s personal information accurately in a computer system

 Deal with complaints or doubts to safeguard the company ’s reputation

 Go the “extra mile” to meet sales quota and facilitate future sales

 Keep records of calls and sales and record useful information

3.Explores agro and food prodding Ltd

Office executive

Period: January 2016 to November 2017.

4.buliding technology & ideas ltd.(bti)

Customer Relationship Excutive (Sales Department)

Peirode : January 2018 till now.

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Computer Knowledge
 Office Automation : MS. Word, MS. Excel, MS. PowerPoint,
 Internet : E-mail, Chatting, Browsing and application Software.

Language Proficiency
 Bengali : Mother Tongue
 English : Reading, Writing & Speaking.

Hobbies & Interests

 Different new area’s Knowledge.
 Internet browsing & chatting.
 TV, Magazines, Enjoying, Music.
 Read much kind of books.

Personal Information
Sure Name : Rumana Farque Nishat
Father’s Name : Omer Farque
Mother’s Name : Helen Farque

Present Address : R # 20, H # 27/C, Banani, Dhaka-1213.

Permanent Address : Vill : Santaher , Post : Santaher, P.S : Adomdighi,
Dist : Bogra .
Date of Birth : 19th June, 1992
Nationality : Bangladeshi (by birth).
Marital Status : Unmarried
Religion : Islam
Gender : Female

Reference :

1. Dr. Nurul Islam

Associate Professor
Department of Management
Tejgoan Collage, Dhaka
Cell : +8801711180219

Nishat
Rumana Faruque Nishat

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