Professional Documents
Culture Documents
Ma. Josefa T. Garin, PHD Nolan Dusaran: Prepared by
Ma. Josefa T. Garin, PHD Nolan Dusaran: Prepared by
Endorsed by:
Virgilio Tan
Approved:
MISSION
Riverside College develops leaders and professionals through excellent programs
in healthcare and various disciplines that cultivate creativity and critical thinking anchored
on Lux et Caritas.
INSTITUTIONAL OUTCOMES
Riverside College, Inc. aims to produce leaders and professionals with critical
thinking and decision-making skills, communication skills and lifelong learning
competency that is competitive both nationally and internationally.
PROGRAM OUTCOMES
By the end of four-year course, the students are expected to have acquired and
developed the knowledge, skills, aptitude and competencies in:
1. Articulate and discuss the latest developments in the specific field of practice.
(PQF level 6 descriptor)
2. Effectively communicate orally and in writing using both English and Filipino.
3. Work effectively and independently in multidisciplinary and multi-cultural teams.
4. Act in recognition of professional, social, and ethical responsibility.
5. Preserve and promote “Filipino Historical and Cultural Heritage”. (Based on RA
7722)
6. Develop intellectual competencies – critical, analytical, and creative thinking and
multiple forms of expressions.
7. Understand and appreciate ways of knowing self, society, world, and
environment.
8. Aptitude in tackling problems methodically and scientifically.
COURSE DESCRIPTION:
This Online Distant Learning (ODL) course in Purposive Communication is a three-unit
course that develops students’ communicative competence and enhances their cultural
and intercultural awareness through multimodal tasks that provide them opportunities
for communicating effectively and appropriately to multicultural audience in a local or
global context. It equips students with tools for critical evaluation of a variety of texts
and focuses on the power of language and the impact of images to emphasize the
importance of conveying messages responsibly. The knowledge, skills, and insights that
students gain from this course may be used in their other academic endeavors their
chosen disciplines, and their future careers as they compose and produce relevant oral,
written, audio-visual and/or web-based output for various purposes.
COURSE CREDIT UNIT: 3 units
CONTACT HOURS FOR LECTURE: FOR LABORATORY:
COURSE OUTCOMES:
By the end of this ODL course in GedCore 03, the students are expected to:
1. Describe the nature, elements, and functions of communication.
2. Evaluate the impact of communication to society and the world.
3. Adopt intercultural awareness in communication of ideas.
4. Adopt awareness of audience and context in presenting ideas.
5. Create clear, coherent, and effective communication materials.
6. Convey ideas through oral, audio-visual, and web-based presentations in local and
global settings.
COURSE MECHANICS:
1. The course is an Online Distant Learning class. It is self-paced, and it is accessible
through the internet. Preferably, the student must meet the technical requirements
2. The course contains the modules which cover the essential topics of the subject
as prescribed by the Department of Education.
3. The modules and its corresponding activities are designed for you to independently
navigate and accomplish all stipulated requirements in this ODL course in the
Summer Remedial Classes.
4. The learners are expected to practice appropriate behavior in completing this
course.
5. All requirements must be submitted through the provided Learning Management
System on or before the deadline. No submission or incomplete requirements will
correspond to a failing remark.
TECHNICAL REQUIREMENTS:
1. Electronic device capable of connecting to the internet and performing computer
functions;
2. Stable internet connection;
3. E-mail address.
Module 1 – Prelim
Lesson 1 – Principles, Processes, and Ethics of Communication
Lesson 2 – Communication and Globalization
Lesson 3 – Communication in Multicultural Context
Lesson 4 – Language Varieties and Register
Lesson 5 – Evaluation of Text and Images in Multicultural Context
Module 2 – Midterm
Lesson 1 – Communication Aids and Strategies in Using Tools of Technology
Lesson 2 – Principles and Types of Speeches
Lesson 3 – Non-verbal Communication
Lesson 4 – Connecting with the Audience
Lesson 5 – Impromptu Speaking
Lesson 6 – Informative Speaking
Lesson 7 – Persuasive Speaking
Module Outcomes
At the end of the module the students must have:
1. Described the nature, elements and functions of verbal and non- verbal communication
in various and multicultural contexts.
2. Explained how cultural and global issues affect communication.
3. Evaluated the impact of communication to society and the world.
4. Determined culturally appropriate terms, expressions, and images.
5. Adopted cultural and intercultural awareness and sensitivity in communication of ideas.
6. Evaluated multimodal texts critically to enhance receptive listening, reading, and viewing
skills.
7. Conveyed ideas through oral, audio-visual, and/or web-based presentations for different
target audiences in local and global settings using appropriate registers.
8. Adopted awareness of audience and context in presenting ideas.
Communication
What is communication?
Principles of Communication
• Communication is used to meet the purpose of a person. The following are the three
main purpose of communication: to inform, to persuade, and to entertain. The purpose of
informing involves exchange of knowledge or information like for example when a
teacher discusses a lesson. The purpose of persuading involves convincing or
influencing other people, trying to change their perspective like for example when a
politician delivers a campaign speech to win the favor of the people. The purpose of
entertaining is to evoke emotion and bring enjoyment like for example when you tell a
joke to a friend to make them smile or laugh.
• It can be in the form of verbal, non-verbal, written, and visuals (perceived by the eyes ex.
Images, charts, logos and maps). Although written communication is still part of verbal
communication while visuals could either fall under verbal (written signboards) or non-
verbal (traffic lights).
Communication Processes
Context
Barrier
Encoding Channel Decoding
Message
Communication Process
• Nine major elements of communication process are: (1) sender (2) ideas (3) encoding
(4) communication channel (5) receiver (6) decoding and (7) feedback (8) context (9)
barrier.
• Communication may be defined as a process concerning exchange of facts or ideas
between persons holding different positions in an organization to achieve mutual
harmony. The communication process is dynamic in nature rather than a static
phenomenon which means it is changing through time. Communication process as such
must be considered a continuous and dynamic inter-action, both affecting and being
affected by many variables.
Nine Major Elements of Communication Process
(1) Source (Sender):
- The speaker or sender of the message.
(3) Encoding:
- Since the subject matter of communication is theoretical and intangible, its further
passing requires use of certain symbols such as words, actions or pictures etc.
Conversion of subject matter into these symbols is the process of encoding.
(5) Receiver:
- Receiver is the person who receives the message or for whom the message is
meant for. It is the receiver who tries to understand the message in the best
possible manner in achieving the desired objectives.
(6) Decoding:
- The process of interpreting the encoded message.
(7) Feedback:
- The reaction or response of the receiver to the message from the sender.
(8) Context:
- The situation or environment in which communication takes place
(9) Barrier (Noise):
- The factors that may affect or hinder the communication process.
Models of Communication
Models of communication are systematic representations which reflect understandings of the
communication process.
Linear Models
This model described communication as a linear or one-way process, where one person
(sender) acted on another person (receiver). The communication process follows a straight line
and there is no means for immediate feedback. Shannon and Weaver were the first to present
the linear model which was originally designed for telephone and radio communication.
Information Destination
Source Transmitter Channel Reception
(Encoder) (Decoder) (Receiver)
(Sender)
Signal Received Signal
Noise
Interactive Models
The major weakness of linear models was that they depicted communication as flowing in one
direction it means that the sender only speaks and the receiver only listens, because of that
communication theorists included feedback. This allows the sender and receiver to switch roles
alternately. It also includes the fields of experience (factors such as culture, social, psychology,
etc.) of both communicators (Wood, 2017). The fields of experience are represented by two
circles. The more the circles overlap the better the communicators understand each other.
Message
Encoder Decoder
Source Receiver
Decoder Encoder
Feedback
Transactional Models
This model recognizes that everyone involved in communication sends and receives messages
simultaneously (Wood, 2017). It means that you can send and receive message at the same
time. For instance, in a group discussion between students a student is speaking and at the
same time listening to his classmates’ reactions or responses. This model also includes time as
an element which shows the dynamism of communication. Communication is dynamic because
it changes over time as a result of previous interactions.
Communicator A’s
field of experience
Time 1
Communicator A
Shared
field of Noise
Time 2
experience
Communicator B
Time n
Communicator B’s
field of experience
Barriers of Communication
1. Physical
2. Attitude
3. Language
4. Physiological
5. Problems with structural design
6. Cultural
7. Lack of common experience
8. Ambiguity and overuse of abstractions
9. Information overload
10. Jumping to conclusions
Communication Ethics
1. Uphold integrity – be truthful with your opinion and accurate in judgement. Do not try to
manipulate information to deceive or mislead others. Remember trust is an important
key to effective communication.
2. Respect diversity – show compassion and consideration with the beliefs, status,
affiliations, and privacy of others. Different does not necessarily mean wrong. Respect
begets respect.
3. Observe freedom of expression effectively – be careful of what and how you say your
words – depending on the people you are communicating with. Having freedom of
speech does not give you the right to speak ill about others. Choose your words carefully
as to avoid offending others.
4. Promote access to communication – give others an opportunity to express what they feel
and think regarding the message being communicated. Do not try to monopolize each
conversation.
5. Be open-minded – accept that others have different views or point. Try to acknowledge
other people’s ideas or opinion. Evaluate ideas carefully before making judgement.
6. Develop your sense of accountability – acknowledge responsibility for all your words and
actions. Think twice or even more than that before you speak. Words that have been
spoken is difficult to take back.
1. Be clear with your purpose. – have a specific purpose in mind before you
communicate to carefully organize your thoughts and avoid wasting time.
2. Support your message with facts. – prepare supporting ideas through examples,
experiences, and observations to avoid misunderstanding or vague message.
3. Be concise. – keep your message short and simple. Avoid irrelevant or unnecessary
details.
5. Adjust to the needs, interests, values, and beliefs of your audience. – use language
or vocabulary appropriate to your audience. Avoid using technical terms and jargon.
6. Observe communication ethics. – it will help you build credibility.
7. Be your natural self and appear very confident. – have the right attitude and good
disposition, control your emotions, and think carefully before speaking.
If you want to learn more:
https://b-ok.asia/book/3519957/b71d78
https://www.slideshare.net/AkshayKumar409/ethical-communication-52615309
https://www.google.com/amp/s/ansusconsultingblog.wordpress.com/2013/01/08/t
he-7cs-a-guideline-to-effective-communication/amp
Questions to ponder:
1. How important is communication in your personal life and future career?
2. Which communication model explains the communication process best? Explain
your answer.
Learning task:
• Choose one video (watch on Youtube)
✓ The Most Disturbing Dinner - https://youtu.be/C0w4aJJ9-BA
✓ Break Down Barriers and Welcome Change - https://youtu.be/CHp-9aSQrk0
• Create your own video discussion about the topic implied in any of the
aforementioned videos.
• Relate your video discussion from what you have learned in the first lesson –
communication principles, process, ethics, barrier.
• The video discussion should be 1-2 minute/s long.
Objectives:
➤ Present ideas on communication and globalization using text and speech in
multiple forms.
➤ Explain the impact of globalization on communication and vice versa.
➤ Write a reaction paper
➤ Reflect on a learning experience
Watch the video entitled “from stone age to tech age”
https://youtu.be/griiwZSJYh0
What is Globalization?
Questions to ponder:
1. In what ways does globalization affect communication?
2. How do we communicate effectively in a global society?
Learning Task:
• Watch the video entitled “Connected, but alone?” - https://youtu.be/t7Xr3AsBEK4
• Write a two-page essay containing your reaction of the message conveyed in your
chosen video.
• Components of the essay:
✓ Summary
✓ Two or three major points you’ve learned, agreed, or disagreed on.
✓ Support these major points with real-life examples.
✓ Relate your points to your field of study.
Rubric for Reaction Paper VGE(5) GE(4) SE(3) LE(2) N(1)
The purpose is communicated clearly.
The paper contains the required components.
The major points are stated clearly.
The major points have sufficient details such as
relevant data or examples.
The paper uses effective transitional and cohesive
devices.
The paper is free from grammatical lapses.
The mechanics are correct.
The paper follows the format
Lesson 3 - Communication in Multicultural Context
Objectives:
➤ Determine situations, which display effective communication in
multicultural context.
➤ Discuss culturally appropriate terms, expressions and images.
➤ Increase cultural awareness and sensitivity in communication of ideas
• With the emergence of global society, academic and professional environments have
become multicultural. Being an effective citizen depends on understanding different
heritages and communication practices they foster.
• People from diverse cultural backgrounds, beliefs, religion, gender, nationalities, and
ethnicity coexist.
• It is essential to learn, acknowledge, and understand various communication and
behavioral pattern in other cultures locally and globally.
- Americans shake hands as a form of greeting while Japanese bow to greet one
another.
- For Indians, Latin Americans, and other nationalities nod means yes while for
Bulgaria, Turkey, and Greece nod means no.
Culture
➤ System of shared ideas, values, beliefs, attitudes and norms that guides what is
considered appropriate among an identifiable group of people.
➤ Characteristics of a particular group (language, religion, cuisine)
➤ Cultures may include multiple social communities, which are also called
cocultures. Social communities or cocultures are groups of people who live within
a dominant culture (Ex. gender, social classes, racial, ethnic)
➤ Cultures include material and nonmaterial elements.
• Material culture are tangible objects and physical substances that
have been altered by human intervention (clothing, cuisine,
structures, etc.)
• Nonmaterial culture are intangible creations that reflect a culture’s
values and influence personal and social behavior. The most
important aspects of nonmaterial culture are beliefs, values,
norms, and language. Beliefs are conceptions of what is true,
factual, or valid and may be rooted in faith, experience, or science.
Values are generally shared views of what is good, right, or
worthwhile. Norms are informal that guide how members of a
culture act, think, and feel. It defines what is appropriate or normal
in particular situations.
Ethnocentrism
- Is the use of one’s own culture and its practices as a standard for interpreting the
values, beliefs, norms and communication of other cultures.
Cultural Relativism
- To understand the behavior of other groups on the basis of the context in which the
behavior occurs rather than from the own frame of reference.
Cultural Sensitivity
- Being aware that cultural differences and similarities between people exist without
assigning them value. Intercultural communication.
Intercultural Communication
- refers to interaction with people between or from diverse cultures (Jandt, 1998).
1. Interracial communication
- communication of people from different races
- races refers to traditional division of humankind characterized by distinctive and
universal physical characteristics.
2. Interethnic Communication
- communication of people from different ethnic origin.
- ethnicity are social communities that shares a common distinctive culture, language,
and religion.
3. International Communication
- communication between nations and governments.
4. Intracultural Communication
- communication between members of the same culture
Waitress Server
Policeman Police Officer
Fireman Firefighter
Man-made Manufactured
5. Use second person pronoun (you, your) over third person pronoun (he, she). Be careful
not to change the meaning of the statement.
Sexist: The sales manager should prepare his marketing proposal for our new product.
Non- sexist: You should prepare your marketing proposal for our new product.
“Human beings draw close to one another by their common nature, but habits and customs
keep them apart.”
Questions to ponder
1. What is the importance of knowing how to communicate in multicultural context?
2. Why do you need to be knowledgeable about different cultures?
Lesson 4 - Language Varieties and Registers
Objectives:
➤ Distinguish and explain the varieties of language;
➤ Analyze the use of language registers in different situations and contexts; and
➤ Apply language varieties and registers in purposive communication
• How do you greet your best friend? Your mother? Your teacher?
• Do your ways of greeting these people vary?
Language Register
- Language Register Is the level of formality with which you speak.
- A variety of language used for a particular purpose or in a particular communicative
situation.
1. Static Register
- Static register is also called frozen register. A style of communication that remains
constant, and rarely or never changes at all in its content and form.
- They are cultural, usually related to religion, laws, or customs and usually
unidirectional (one direction) helps you become a member of a cultural group.
- Ex. Lord’s Prayer, National Anthem, Alma Mater Hymn
2. Formal Register
- Formal Register is used in a very formal setting. Language used is also formal.
- Language used is also formal.
- Usually informative, sometimes persuasive and typically unidirectional, written or oral
acts that follow similar rules about their form, shows that you are well-educated
- Ex. inaugural address of the President, sermons, and decisions issued by the judge
3. Consultative Register
- usual pattern of interaction in a mutually accepted structure of communication.
- two-way communication, used in conversation (bidirectional or multidirectional,
follows the same rules as formal but main purpose is to get help.
- Ex. professional discourse among peers discussing engineering trends, consultative
meetings between a manager and an employee, a buyer and a seller, a doctor and a
patient, a lawyer and a client, a teacher and a student
5. Intimate Register
- A private communication only reserved for the nearest of kin or people in intimate
relationships.
- It reflects an openness of expression and trust.
- Don’t follow societal rules, but follow the norms of the people in relationships
- Ex. communication among family members, husbands and wives, parents and
children
If you want to learn more:
https://www.academia.edu/8634118/Language_Variation_and_Education
https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.tesol.org/docs/def
ault-source/advocacy/ahmar-
mahboob.pdf%3Fsfvrsn%3D6e9be6dc_0&ved=2ahUKEwjA9bL05IDrAhVIG6YKHVJUCHIQ
FjABegQIARAB&usg=AOvVaw2pxgEYCiwI-7zjTxJzI9QX
Questions to ponder
1. How does language variation affect communication?
2. Why is it important to use the five different language registers?
Lesson 5 - Evaluation of Text and Images in Multicultural Context
Objectives:
➤ Apply critical reading in evaluating text and images;
➤ Discuss strategies in evaluating texts and images in multicultural contexts;
➤ Analyze media messages and/or images using Key Concepts of Media
Literacy framework; and
➤ Create a multimodal advertisement of a cause-oriented event.
Analyze the
advertisement.
Generate questions and
ideas about the message
conveyed by the
advertisement.
• The convergence of media and technology in a global culture is changing the way we
learn about the world.
• Today information about the world comes to us not only by words but more through the
powerful images and sounds of our multimedia culture.
• It is not enough to just be able to read the printed word; you need the ability to interpret
the powerful images of a multimedia culture and express yourself in multiple media
forms.
What is media?
• Medium – means or instrument, this can include anything from printed paper to digital
data and encompasses art, news, educational content and numerous other information.
What is media literacy?
• It provides framework to access, analyze, evaluate and create media in a variety of
forms.
✓ Access – collect relevant and useful information and comprehend its
meaning effectively.
✓ Analyze – examine the design of the message’s form, structure and
sequence.
✓ Evaluate – relate messages to their own experience and make
judgements.
✓ Create – write their ideas, using words, sounds and images effectively.
• Is about helping students become competent, critical and literate in all media forms so
that they can control the interpretation of what they see rather than letting the
interpretation control them.
• It also expands the concept of “text” to include not just written texts but any message
form (verbal, aural, or visual) that is used to create and then pass ideas back and forth
between human beings.
Questions to ponder
1. Why do you need to be a media literate?
2. What is the importance of evaluating media messages?