Professional Documents
Culture Documents
Scarlet Canary Social Media Campaign
Scarlet Canary Social Media Campaign
Scarlet Canary Social Media Campaign
Social Media
Campaign
Rebekkah Watkins
FACEBOOK: WWW.FACEBOOK.COM/SCARLETCANARY
TWITTER: @SCARLETCANARY1
INSTAGRAM: @SCARLETCANARYBAND
WEBSITE: WWW.SCARLETCANARYBAND.COM
Table of Contents
I. Goals and Objectives ............................................................................................. 3
II. Target Audience .................................................................................................... 5
III. Content Strategy .................................................................................................... 6
Informative Content
Content and Storytelling
Direct Engagement
Key Topics and Themes
Events and Holidays
IV. Social Media Audit ................................................................................................ 9
Client’s Competitors
Social Media Presence: Client v. Competitor
Twitter Analytics
Facebook Analytics
Facebook Analytics
Facebook Analytics
Instagram Analytics
Content Analysis: Twitter
Competitor’s Twitter
Content Analysis: Facebook
Competitor’s Facebook
Key Insights
Recommendations
V. Scheduling Strategy ............................................................................................. 23
Main Points
VI. Social Media Channels & Voice .......................................................................... 27
Channels
Voice
VII. Social Media Policies ...................................................................................... 29
VIII. Facebook ............................................................................................................. 30
Campaign Objective
Ad set: Audience
Ad set: Placement
Ad set: Budget & Schedule
Potential Reach
Ad format and copy
Digital PR on Facebook
IX. Twitter ................................................................................................................. 34
Campaign Objective
Ad: Campaign Objective
Ad: Daily Budget and Timing
Ad: Creatives
Ad: Placement
Ad: Audience
Ad: Bid and Budget
Digital PR on Twitter
X. Instagram ............................................................................................................. 39
Advertising on Instagram
Digital PR on Instagram
XI. SEM ..................................................................................................................... 44
Mock SEM Ad
XII. Content Calendar ................................................................................................. 47
XIII. Integration ........................................................................................................... 49
XIV. Evaluation ............................................................................................................ 49
Goals and Objectives
Social Media Goals:
• To increase the number of views on released music videos for
Scarlet Canary
• To increase the number of likes on merchandise posts
o offer options for new merchandise through polls and surveys
• To increase engagement on tour posts about location
o engagement through comments on where fans want to see them
perform
• To increase number of followers and subscribers to individual channels
• To increase the number of posts on Twitter and Instagram
With so much music constantly being released, Scarlet Canary’s social media needs
to draw in a larger audience. The accounts need to create more awareness for what the
band is working on and how the audience can be involved. Their social media should
also reflect the type of music they create and show the audience that the band is
listening to them.
These goals may take the entire length of the campaign while others can be
completed in a relatively short amount of time. If this campaign is successful the band
will be receiving more attention and getting their music to a more vast audience.
• Facebook
o Raise engagement on merchandise posts by 15% in 2.5 months
o Increase comments on tour posts by 20% in 3 months
• Twitter
o Increase mentions on tour posts by 10% in 3 months
o Raise followers to 800 by the end of the campaign
o Increase number of posts to 2 (minimum) a day
• Instagram
o Increase followers to 2000 by 04.01.2018
o Raise the number of posts to once a day by 03.01.2018
• Youtube
o Increase number of subscribers to 3500 by the end of the campaign
o Raise the engagement on official videos by 10% in 3 months
o Increase views to 6000 on all official videos by 05.01.2018
This target audience works well for Scarlet Canary because it fits what Scarlet
Canary does and where their information and music can be found. They are a local
band in Denver, Colorado, meaning they have not signed with a record label as of this
time. This audience is likely to be young adults who are looking for new music and
look in areas such as Youtube, Spotify, and music magazines. They want to feel
connected to the band and music so being able to follow them on Facebook and
Instagram makes them feel closer to that.
Each band member could make a post about themselves, their favorite song,
what song they like to perform the most, and lead into a show announcement where
that song will be performed live. They could also ask the audience a direct question
leading to more engagement. This gives the audience members an idea of who the
band members are and what makes Scarlet Canary special to them.
This campaign would be a way to reintroduce the band to the audience and
bring new interest to their newest album, released in 2017. This is the storytelling
route that could help with reaching the objective of raising the engagement with the
audience across all platforms.
Direct Engagement
Two of the goals for this campaign are to increase the number of likes on
merchandise posts and to increase the engagement on tour posts. Both of these
involve direct engagement from the audience and may lead to the completion of other
goals of the campaign.
For the merchandise posts, polls for new merchandise options is a way to get
audience members to engage directly with the band. They can vote for what shirt or
The tour post engagement could be run a few different ways. Like the
merchandise posts, a poll could be held on what songs the audience wants to hear at
shows on the upcoming tour. This gives the audience a chance to feel connected to
the upcoming tour and likely to come to a show. The other option for direct
engagement on these posts is to ask where the audience wants to see the band. This
gives the band an idea of where fans are located and a sense of where to plan their
next tour.
Client’s Competitors
Stitched Up Heart: This band is a hard rock band founded in Los Angeles,
California. They have been together since 2010 and are signed to the label, Another
Century. Similar to Scarlet Canary they are female-fronted. Scarlet Canary has toured
with Stitched Up Heart and have learned how to tour as a band from them.
Wake Me: This band is from Denver, Colorado (same as Scarlet Canary) and are
working to combine rock music with metal. They were originally known as No Fair
Fights.
City of the Weak: This band began touring together in 2012 (also with Scarlet
Canary) and continues to bring a rock n’ roll sound across the country. They are
female-fronted and bring large personalities on and off stage.
Scarlet Canary:
Facebook: Scarlet Canary
Twitter: @scarletcanary1
Instagram: @scarletcanaryband
Youtube: https://www.youtube.com/c/ScarletCanary
Stitched Up Heart:
Facebook: Stitched Up Heart
Twitter: @stitchedupheart
Instagram: @stitchedupheart
Youtube: https://www.youtube.com/user/StitchedUpHeartROCK
Wake Me:
Facebook: Wake Me
Twitter: @wakemeofficial
Instagram: @wakemeofficial
Youtube: https://www.youtube.com/user/NoFairFights
Followers: 577
Following: 315
Tweets: 1,756
Followers: 24,300
Following: 15,700
Tweets: 5,172
Followers: 1,143
Following: 175
Tweets: 145
Source: fanpagekarma.com
• City of the Weak may have more page likes than Scarlet Canary but
overall, their engagement with the audience on Facebook is lower.
Many of Scarlet Canary’s Instagram posts focus on upcoming shows and/or new
video releases. They engage with their audience by inviting them to check out newly
released videos or ask who is coming to their shows.
They get a fair amount of likes on Instagram but don’t receive many comments. More
of their comments are on Facebook. Most of their posts occur on Thursdays and
Fridays because of when most shows are scheduled.
Competitor’s Instagram:
The band also uses their hashtag (#Flockers) the most on City of the Weak:
@CityoftheWeak
City of the Weak is more active on Twitter than Scarlet Canary and their engagement
with the audience is higher, they don’t link to their personal videos or other accounts
as often. They are really good at responding to mentions and asking questions to
engage their audience. Some of their most mentioned users are the band member’s
personal accounts.
@WakeMeOfficial
Wake Me is definitely lacking with engagement on Twitter. Their last tweet was from
June 2017 and it got 3 retweets and 5 favorites. Most of their content is countdowns
to new releases and they use their personal hashtag, #wakemeofficial.
They have somewhat decent engagement on their posts but it could be better with
how many people like their page. Many of their photos are also shared on their
Instagram.
Facebook also receives the shared links for their upload videos on Youtube. They had
53 shares on their most current teaser video that they shared.
Wake Me
Wake Me is very good about tying their posts into current events or
holidays. They released a cover song and shared it on New Year’s with a
post saying “Everyone needs a new year anthem.” They get fairly good
engagement for having the smallest amount of likes in this group of
competitors.
Stitched Up Heart
They have a verified Facebook page with the most likes out of these competitors.
This also comes from the help of their label. Their most recent posts have been
supporting one of the lead singer’s side projects. The posts about upcoming shows get
the most attention and tend to receive over 1000 likes each.
The first step for scheduling is having an end goal. The band just
released a new video for their song Spectral. To get this boosted they
should start with a good amount of promotion for it. Between the new
video and their newest tour starting up they have a lot of room for new
posts.
Scarlet Canary should start with daily engagement with their fans
about their new video. This should be the first post they see for the next
couple of weeks when they come to their Facebook page, Twitter page, and
it should be linked in their Instagram bio.
Going from the video post they should be drawn to upcoming
concert dates. The cover photo on the Facebook page is already set to this
but having RSVP events is another way to have actual engagement with the
audience, they have to click “Going or Interested”. This also gives the
band an idea of how big the show will be and ideas about future bookings
at that venue, multi-purpose use of a Facebook tool.
Reminder posts about upcoming shows is key to getting shares and
comments, the audience can comment about whether they are going, songs
they want to hear, or ask questions about what merchandise will be
available. Most of Scarlet Canary’s shows are on the weekends so
Thursdays through Saturdays would be the best days to post these
reminders.
Facebook:
Instagram:
Channels
Facebook:
• Facebook allows the audience to follow along with what the band is working
on and it offers them an organized way of finding new music and upcoming
shows. This channel is also a way for new audience members to find Scarlet
Canary through tagged photos and tagged posts.
Twitter:
• Twitter is a channel that Scarlet Canary needs to focus on and when they do, it
will offer a great way to grow their audience. Through the use of hashtags
which are easily searchable, audience members can find new posts and polls
that the band can share. Twitter is also a great way to interact personally with
audience’s accounts and have conversations.
Instagram:
• Instagram is an active way for the band to be visually appealing. Short video
clips leaves the audience wanting more or giving new accounts a chance to see
what the band offers. Merchandise, band activities, and event announcements
can easily be shared on this channel. Interactivity is a little less likely on
Instagram unless audience members are actively commenting on new posts.
Youtube:
• Youtube is probably the biggest channel for a band as they can share their
videos to get exposure. The more active the account is, the more views it is
going to get. This is the starting point for most video posts across all other
channels.
Sample post:
Campaign Objective
Facebook is possibly the best option of social media for a band to use as a
media channel. By using this channel Scarlet Canary is able to reach
multiple audiences without leaving their home city, Denver. What We Know
about Marketing on Facebook clearly states that companies should look more
at metrics such as reach and frequency which are much more important to
a band than how many people like their posts. Reach is most likely going to
be the most important metric as a band wants to reach far past their home
base, they want to reach audience members all over the country and world.
By distinguishing the reach of their posts they can determine if they are
reaching a larger audience with certain types of posts and at certain times
of the day. According to Facebook Newsroom, 1.4 billion people are using
Facebook every day. With those kind of numbers it should be easy to reach
more and more people with different kinds of posts and by keeping a close
eye on Facebook metrics.
Ad set: Audience
With a $500 advertising budget the campaign objective should be
awareness and within the awareness it should be reach. The Ad set would
be best to match the target audience so using the Facebook paid basis that
would make the set the following:
Ad set: Placement
Automatic placements (recommended)
Schedule: March 1, 2018 (12:01 a.m.) – April 30, 2018 (11:59 p.m.)
Potential Reach
Potential reach: 68,000,000
i. Objectives
a. Raise engagement on merchandise posts by 15% in 2.5 months
b. Increase comments on tour posts by 20% in 3 months
ii. Target
a. Age: 21-35
b. No children
c. Looks for weekend live concerts
d. Prefers rock and roll and local music
iii. Facebook Content Strategy
Themes of the Facebook posts will be to create more
engagement between the band and the audience. There will be
caption contests (“best caption will win…”) and event posts to keep
the audience informed about upcoming shows and events.
Merchandise contests will be an easy way to get the audience to
engage in posts and share their suggestions (“Design a shirt and
winner will receive a free shirt with their design…”). To continue the
strategy of increasing reach of the band’s posts they can offer free
signed CD’s if you recommend a friend and they like the page.
Two of the goals for this campaign are to increase the number
of likes on merchandise posts and to increase the engagement on
tour posts. Both of these involve direct engagement from the
audience and may lead to the completion of other goals of the
campaign. The $300 budget will be spent on the free tickets to shows
across the country during a tour, free shirts for merchandise contests,
and 3 signed CD’s on tour for recommending a friend and having
them like the page.
Campaign Objective
Twitter is one social media platform that Scarlet Canary doesn’t use as
often as they should. What We Know about Marketing on Twitter says “The
success of brand tweets can be evaluated by the level of engagement to
follower ratio, encompassing retweets and click through rates on links.”
The band could use Twitter as a way to connect with their audience
through engaging methods. The article discusses how NASCAR used
Twitter to encourage its audience to create their own races for a chance to
win something personal from the individual drivers. Scarlet Canary could
easily use something similar on Twitter. An example of this would be a
contest on a set list and whoever matches the set list would win something
personal from the band. By using Twitter, Scarlet Canary would be
connecting with their audience even more than just likes and retweets.
Ad: Creatives
Copy: Create the ideal set list for our upcoming East Coast tour (9 songs). Whoever
has the set list that is the closest to what we have come up with will win a dinner with the
band and two free tickets to a show of your choice. http://ow.ly/94zN30jaAiL
Ad: Placement
All three options for ad placement would be selected:
• Users’ timelines
• Profile and Tweet detail pages
• Search results
Ad: Audience
• Gender:
i. All genders
• Age:
i. 21-49
• Locations:
i. United States
ii. Denver, Colorado
iii. Houston, Texas
Advertising on Instagram
Instagram is a platform, owned by Facebook, that lets users share photos
and video. It is one of the best uses of social media for advertisers because
it is entirely focused on the image and brand. Much like the WARC report,
What We Know About Marketing on Instagram, says, “The dramatic rise of
Instagram is indicative of the shift to a more visual world” (p. 2). Instagram
lets companies and organizations easily advertise with the use of a single
image, a series of images, or a short video. All draw attention from the
audience and must be visually appealing.
There are four main ways to advertise on Instagram: photo ads, video ads,
carousel ads, and story ads. There are strengths and weaknesses to each of
these. Photo ads are immediate, they draw attention to the one thing the ad
is focused on and then the audience member can move on. This also
means it can easily be scrolled past with little recognition. Video ads are
great to share audio or movement if that is the focus. The weakness of this
is the audience has to click on the video for the audio and it takes longer to
absorb the message and like the WARC report said, “in an age
characterized by the exponential production of information, coupled with
less time to consume text…” (p. 1). People don’t always want to spend the
extra time to watch a video. Carousel ads are unique to Instagram and are
useful when telling a story. These ads allow an ad to have a series of photos
that the audience can swipe through. The one downfall to this is realizing it
is a carousel ad before moving on. The little dots that label it a carousel are
at the bottom of the photo and if they aren’t being looked for it makes it
difficult to recognize. The last type of Instagram ad is the story ad. This is a
good way to advertise and not fill up a user’s feed. They can click through
the story, again it’s useful to tell a story with a series of images or video.
Links can be attached or other Instagram handles. The weakness of story
SCARLET CANARY SOCIAL MEDIA CAMPAIGN - MAY 2018 39
ads is that they are only there for 24 hours and if the user
doesn’t click on it, they won’t see the ad at all.
Digital PR on Instagram
i. Objectives
a. Increase followers to 2000 by 06.01.2018
b. Raise the number of posts to once a day by 05.25.2018
ii. Target
a. Age: 21-35
b. No children
SCARLET CANARY SOCIAL MEDIA CAMPAIGN - MAY 2018 40
c. Located in Denver, Colorado
d. Prefers rock and roll and local music
iii. Instagram Content Strategy
There are two themes that could work very well currently for Scarlet
Canary to focus their Instagram posts around. The first could be that
there are two band members’ birthdays coming up. Hannah Maddox’s
(lead singer) birthday is June 12 and Allen Maddox’s (guitarist) birthday
is April 25. The band could easily plan a birthday show for either of
those dates and then create posts that are focused around those. The
second theme of Instagram posts could be upcoming tours. Scarlet
Canary goes on larger tours across the country every summer. This
could be an easy way to use #TourTuesdays or #ThrowbackTours to
create a running theme on their page and through searchable hashtags.
With a $300 budget for digital PR on Instagram the band could put that
towards contests or tickets. For the birthday shows the contest could be
as simple as, “whoever captions these three photos of Allen the best
wins two tickets to his birthday show on Saturday, April 28.” Along with
the tickets some of the money could go towards giving out two free
CD’s in a follow/tag/share contest. This gets people sharing the band’s
name and music around but also works towards the objective of
growing the Instagram followers.
In the past Scarlet Canary has worked with followers of the band to
name the upcoming tours, and this could also be a way to incorporate
the theme of #TourTuesdays. Letting the audience try and come up
with a catchy tour name creates another personal connection and buzz
on Instagram through tagging and hashtags. For this the band could
release a new photo with the upcoming tour dates with the space for a
title missing. Then they can give the option to the audience to share
SCARLET CANARY SOCIAL MEDIA CAMPAIGN - MAY 2018 41
their suggestions on what the tour should be named and
whoever’s gets picked wins a free shirt and signed poster
from the band. There is incentive and it’s fun to see the
audience get creative.
Another formula that would work best for this kind of company would
be The Hero’s Journey, it could easily be made comical to stick with the
band’s personality. Simon Sinek’s Golden Circle is another formula that
could easily work and it would create a personal connection with the
audience about who Scarlet Canary is and why they create the music that
they do.
Mock SEM Ad
• Budget:
o $25/day - $200/total
• Location
o All countries and territories
o Denver, Colorado
1. 2.
3. 4.
8.
5. 6.
11.
7.
Paid
Paid Ads
media
Scarlet Canary has accounts on all main social media platforms but with
how active in the music industry that they are, their engagement and
activity could be higher. Through the use of paid ads on the platforms they
can increase the number of tickets sales, merchandise sales, and video
views they receive. By following this strategy the amount of earned/shared
media will increase for the band.
Evaluation
Metrics Being Tracked: