How to downgrade IE 11 to IE 10 to IE9

By: llian
 Created 16 Dec 2013
 
 23 Comments

We have a lots of users who is running IE11, but the application is not compatiable with IE11, I
try to find the script or doscommand from google, but not luck, when you open the IE, then help
about, it will show you the KB2898785, if I run with the command like this

wusa /uninstall /kb:2898785, then screen will said Kb: 2898785 does not exist.

Can someone help me on this?

I need to find the script from downgrade from IE11 to IE10 to IE9 for all the windows 7.

Thanks

Lillian

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23 Comments
Joseph_Carson SYMANTEC EMPLOYEE

Why not provide them a virtual copy of IE9 on windows 7 then you have the best of both.

https://www-secure.symantec.com/connect/downloads/...

Best Regards,

Login or Register to post comments.17 Dec 2013

Anton_Nejolov SYMANTEC EMPLOYEE

Open Control Panel > Programs > Programs and feauters

When clik on Installed Updates and search for Internet Explorer 11

Right-Click on IE11 and Uninstall It

Thanks,

Anton N.

Login or Register to post comments.17 Dec 2013

SK SYMANTEC EMPLOYEEACCREDITED

The manual uninstall method is only good for a small number of machines.  

For a large number of machines, try the following:  FORFILES /P %WINDIR

%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo
Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart

Also implement the IE11 blocker (http://technet.microsoft.com/library/dn338147.aspx)

afterwards so that it cannot be installed again via WU (a user can still it manually though if they
have the relevant rights).

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a
thumbs up to useful comments, articles and downloads.

Login or Register to post comments.17 Dec 2013

llian

I check the folder FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-

InternetExplorer-*11.*.mum /c

you can not find the *11.*mum, they are not there

Lillian

Login or Register to post comments.18 Dec 2013

mcsereed

Make a script from the Guid that installs the different versions. When you look at it, it will tell
you the uninstall guid. You will have to reboot several times and run the other installations to
continue t downgrade depending on how you updated it. Also te block IE install that was posted
below we ue, since we do not allow upgrades of IE. Might want to try it in your environment.
you can find the uninstall in the following path.
HKLM\software\microsoft\windows\current version\uninstall

Good luck!

Login or Register to post comments.17 Dec 2013

burndtjammer

You actually have a few options...

CMD if installed as an msu: replace the KB number here with the KB number associated with
this update, you can find it in your list of installed updates (not sure if this will work)

wusa /uninstall /kb:2744842 /quiet /norestart

cmd if installed as an msi:

{guid} can be found in the registry where all of the installed software is listed
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

msiexec /uninstall {GUID} /quiet /norestart

Another option would be to download the installer from http://windows.microsoft.com/en-
us/internet-explorer/ie-11-worldwide-languages and import it in to your software library.  Let
Altiris generate the command line, and then use the uninstall cmd that it generates as part of an
uninstall policy or task. (youll have to extract the msi from the exe. you may need this as
well: http://technet.microsoft.com/en-us/ie/dn532244

Login or Register to post comments.17 Dec 2013

llian

I can not find any ie in this

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.

Thanks

Lillian

Login or Register to post comments.24 Dec 2013

burndtjammer

sorry, you are correct.  I have IE9 isntalled and when i go to programs and features, on the left
there is an option for "turn windows features on or off."  Does IE11 show up in this list as well? 
If so you will have to

http://technet.microsoft.com/en-us/library/hh82482...

Use this to find the feature name for IE

Dism /online /Get-Features >featurelist.txt

Search the computer you ran that command on and open the featurelist.txt (mine output to
system32) and look for IE. mine was called Internet-Explorer-Optional-amd64. Then apply that
to this:

Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-

amd64 /Remove

You should then be able to run this as a script on your target systems to uninstall IE 11.

Login or Register to post comments.26 Dec 2013

LS05
1. Go to Control Panel > Programs > Programs and features
2. Go to Windows Features and disable Internet Explorer 11
3. Then click on Display installed updates
4. Search for Internet explorer
5. Right-click on Internet Explorer 11 > Uninstall
6. Do the same with Internet Explorer 10
7. Restart your computer

Or

Go to installed updates and just uninstall IE 11 Windows update.

Login or Register to post comments.06 Jan 2014

R. Olmstead

KB2898785 took me to a Cumulative Security Update for Internet Explorer 11, not the IE 11
install.

Assuming these updates came down from Windows Automatic updates, I have used these scripts
to roll back the installation in our domain:

wusa /uninstall /KB:2841134 /quiet (This WILL reboot the computer, but you can delay that
with the NORESTART or PROMPTRESTART cmds. I couple this with a .REG key to block IE
11 form being reinstalled.)

For IE10 this script has worked for me:

wusa /uninstall /kb:2718695 /quiet /norestart (This requires a restart to complete the removal, but
I copy an empty .TXT file to the TEMP folder as a marker and then restart using Shutdown.exe.)

Good luck.

R.

Login or Register to post comments.07 Jan 2014

tek801
When I try to download IE9 I get this message;

"Internet Explorer did not finish installing

Internet Explorer 9 is already installed on this system."

I use the steps provided above to delete IE9 and reinstall it and get the same message.  I finally
installed IE11 and got it to open.  But if I delete it I cannot get IE 9 to work and I must have IE9.

Please help

Login or Register to post comments.06 Feb 2014

Igor Perevozchikov SYMANTEC EMPLOYEE

Hi tek801,

probably this will be helpful to fix your issue ⇒ http://answers.microsoft.com/en-

us/ie/forum/ie9-windows_7/internet-explorer-already-installed-error-message/1902d06b-e635-
4aae-aa57-28fdc48fd451?msgId=213d5590-c9e5-4444-b7f2-db62a2aa9177

1. Don't forget that, first you can find an answer for your
question in Knowledge base
2. If answer solves your question, then please mark as
solution to close a thre
Login or Register to post comments.06 Feb 2014

MedPro

Still having compatability issues and trying to downgrade from IE 11 to IE 10.  In Control Panel,
under Programs and Features, I do not see Internet Explorer to uninstall.  Nor can I figure out,
under View Updates, which one upgraded me from 10 to 11.  Running scripts is beyond my skill
set. Can someone guide me in the right direction? 

Login or Register to post comments.26 Mar 2014

Igor Perevozchikov SYMANTEC EMPLOYEE

You mean that you don't see any "Internet Explorer" product available in "Programs and
Features" ⇒ "View Installed Updates"?
  Open "View Installed Updates" section ⇒ in right top
search field, type "Internet Exporer" ⇒ then it will show
you installed I.E version ⇒ click on installed "I.E." ⇒ click
"Uninstall" ⇒ reboot server.

As result, if you've uninstalled I.E 11, then I.E 10 will remains. If I.E 10 is uninstalled, then I.E 9
will remains, etc..

1. Don't forget that, first you can find an answer for your
question in Knowledge base
2. If answer solves your question, then please mark as
solution to close a thre
Login or Register to post comments.26 Mar 2014

MedPro

Igor, 

I don't see Internet Explorer in the "Viewed Installed Updates" section.  I tried a search, as you
described, but get the reply "no items match your search."

Login or Register to post comments.27 Mar 2014

delvalled SYMANTEC EMPLOYEE

Igor's screenshot refers to Windows 7 machines; for Windows 8 machines you should turn it off
using the Windows Feature setting:
Login or Register to post comments.27 Mar 2014

MedPro

I tried that, but then I have no IE.  Do you know if I can I download and install IE 10 with
Windows 8.1?

I need IE 8, 9, or 10 to run work applications from home.

Login or Register to post comments.28 Mar 2014

burndtjammer

As I said above, to do this via CMD line (or as a CMD Script from your NS) This should do the
trick:

Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-

amd64 /Remove
Login or Register to post comments.28 Mar 2014
mconyers PARTNER

This command didn't work for me when attempting to remove IE 11 from W2K8 Server R2. 
The command produces the following error:

"Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64 /Remove

Deployment Image Servicing and Management tool

Version: 6.1.7600.16385

Image Version: 6.1.7601.18489

Error: 87

The remove option is not recognized in this context.

For more information, refer to the help."

Login or Register to post comments.02 Sep 2014

burndtjammer

Youll have to look to see the feature is called (as far as DISM) is concerned and then remove the
offending feature.

Login or Register to post comments.02 Sep 2014

Igor Perevozchikov SYMANTEC EMPLOYEE

Install Chrome on Win 8.1 ⇒ install Chrome "I.E." tab from http://www.ietab.net/ ⇒ open SMP
Console via Chrome "I.E" tab and check whether you have same compatility issues like in I.E 11
or not and then temporary use it, till next release of 7.5.x isn't yet released, where I.E 11 will be
supported.

Many people asking this question everywhere, because I.E 11 doesn't work for them even with
compatibility mode, visiting another internet web sites.'

⇔ https://www-secure.symantec.com/connect/blogs/how-temporary-solve-problem-
incompatibility-ie-11-smp-75-console-win881

Thanks,

IP.
 1. Don't forget that, first you can find an answer for your
question in Knowledge base
2. If answer solves your question, then please mark as
solution to close a thre
Login or Register to post comments.29 Mar 2014

slopswap

There are two different ways to uninstall IE10 or downgrade that to lower version.You can do
that by simply uninstalling your current version of Internet Explorer 10 and get new version but
you will need to make sure that uninstaller delete each and every files, Otherwise you will get
file conflicting error. I would suggest you to read the article of getspool for more details.

Hope that would help you out.

Thanks

Login or Register to post comments.11 Sep 2014

Mohd Wasique

We have downgraded to ie8 due to some application compatibility issue and it worked for for us.

Create a batch file with below contents:

TASKKILL /F /IM iexplore.exe /T

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-
*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname
/quiet /norestart"
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-
*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname
/quiet /norestart"
exit

execute the batch and restart the machine. Hope it will help you.

Thanks

Login or Register to post comments.

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4https://social.technet.microsoft.com/Forums/en-US/a1c1cbab-fdff-44f0-8faf-
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Downgrade Internet Explorer V11

Version [Windows 10] 
Internet Explorer
 > 
Internet Explorer 8, 9, 10, 11
 Question
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Hi everyone,

My windows 10 computers are running with Internet Explorer 11. The version is exactly 11.0.40.
 I need to downgrade the version. I need to keep IE 11 but an anterior version like 11.0.37 or 11.0.24.

Can anyone tell me how i can do that ?

I tried disable/enable IE 11 with the control panel but when the computer reboots it comes back to 11.0.40.

Can anyone help me ??

Thanks.

Benjamin.

Monday, April 10, 2017 2:07 PM

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BenjaminFili
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YES !

You got it robert.

I had to uninstall the last kb

It went back to 11.0.37 !!

Thanks !

o Marked as answer by BenjaminFili Wednesday, April 12, 2017 11:49 AM

Wednesday, April 12, 2017 11:49 AM
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BenjaminFili
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Hi BenjaminFili,
According to your description, I find a machine with IE version 11.0.40. We could try to uninstall the IE
update to check. The setting below tells us the version is related to the KB4012204.

Hope it will be helpful to you.

Please remember to mark the replies as answers if they help.

If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
Tuesday, April 11, 2017 9:10 AM
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Carl Fan
(MSFT CSG)
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Hi Carl,

Thanks for the reply.

The problem is that on "Installed updates" i don't see any the KB4012204.
 I don't even see any Internet Explorer updates installed.

I don't see any updat

I tried to uninstall the KB with powershell but is says : KB4012204 is not installed.

I tried to wipe out IE 11 by deleeting files and reconstructu with sfc /scannow but it comes back with 11.0.40.

Does anyone know a way to completely reset IE 11 to the first version ?

Thanks.

Benjamin.

Tuesday, April 11, 2017 9:54 AM

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BenjaminFili
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The problem is that on "Installed updates" i don't see any the KB4012204.

That is not a problem.  IE is a component of the OS so any updates to it can come in updates to the OS.  The
latest update to the OS would be KB4015438.

So use the ones'  File Information  to check what you have.

OIC.  You are still on 1511?  Same idea.  Then you should be on KB4016636

and then use that one's  File Information  to check what you have.
So, if you really wanted to down-level IE you would have to down-level your OS.

FYI
 Robert Aldwinckle
---

Tuesday, April 11, 2017 5:11 PM

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Robert Aldwinckle on forums

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Hi everyone,

My windows 10 computers are running with Internet Explorer 11. The version is exactly 11.0.40.

I need to downgrade the version. I need to keep IE 11 but an anterior version like 11.0.37 or 11.0.24.

Can anyone tell me how i can do that ?

I tried disable/enable IE 11 with the control panel but when the computer reboots it comes back to 11.0.40.

Can anyone help me ??

Thanks.

Benjamin.

Tuesday, April 11, 2017 5:52 PM

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MUNIDH
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YES !

You got it robert.

I had to uninstall the last kb

It went back to 11.0.37 !!

Thanks !

o Marked as answer by BenjaminFili Wednesday, April 12, 2017 11:49 AM

Wednesday, April 12, 2017 11:49 AM
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BenjaminFili
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https://social.technet.microsoft.com/Forums/en-US/c89ce0b4-1d1b-4198-b931-d816853fac61/from-ie-
11-to-10-in-windows-10?forum=ieitprocurrentver

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 from IE 11 to 10 in Windows 10 
Internet Explorer
 > 
Internet Explorer 8, 9, 10, 11
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Can you downgrade from IE 11 to IE10 on Windows 10? I have looked to try an uninstall an update but I cannot
find an update. Thanks
Thursday, May 3, 2018 11:30 PM
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julie ac
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Hi Julie, 

i think we can do it without uninstalling any update.

just open internet explorer, choose tools or press alt+x, select F12 developer tools, select Emulation from bottom
of the internet explorer window, choose internet explorer 10 from drop down menu of "user agent string". 

in the end, click on persist emulation settings button at right most corner on down side panel.

that's it

please don't forget to mark it as answer

 o Proposed as answer by ronn016 Friday, May 4, 2018 1:28 AM
Friday, May 4, 2018 1:28 AM
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https://stackoverflow.com/questions/34046403/can-i-install-ie7-and-ie8-in-windows-10

Can I install IE7 and IE8 in Windows 10?

Ask Question
I'm using Windows 10 and IE 11. I wanna install IE7 and IE8 to test javascript.

I followed these links to download IE7 - IE8:

https://www.microsoft.com/en-us/download/internet-explorer-7-details.aspx https://www.microsoft.c
om/en-us/download/internet-explorer-8-details.aspx
But, the page gave me error message:

Internet Explorer 7(8) is not compatible with your system.

You are running Windows 10 64-bit. Although Internet Explorer 7(8) will not run on your system,
you can download Internet Explorer 8 for other operating systems.
Is there another way (or hacking) to install IE7 and IE8 in Windows 10?

internet-explorer windows-10
shareimprove this question
asked Dec 2 '15 at 15:22

Foo
1
 1
No. You can't installer older IEs, nor would you want to. IE is crap, and you don't want old/obsolete crap
cluttering up your shiny new Win10. Run a couple VMs with appropriate versions of Windows (e.g. XP/7)
and put your junk browsers in there – Marc B Dec 2 '15 at 16:25 
 @MarcB Many thanks! – Foo Dec 2 '15 at 17:09

4 Answers
Virtual machines are available for just such scenarios (testing old versions of IE). You can find them
at https://dev.windows.com/en-us/microsoft-edge/tools/vms/windows/
shareimprove this answer
answered Dec 2 '15 at 21:54
 Matt Lacey
62.7k1010 gold badges8484 silver badges140140 bronze badges
 Thank god BrowserStack has some running vm's with older IE versions... – Thibstars Jan 23 '17 at
10:20
add a comment
5
1. Open Internet Explorer.
2. Press F12 and select the Internet Explorer
version to be emulated.

shareimprove this answer

answered Nov 6 '17 at 17:50

Rafael Reyes
2,30333 gold badges2424 silver badges3434 bronze badges
add a comment
0
Just use BrowseEmAll and IE Collection, both allows you to run old Internet Explorer versions in
newer Microsoft Windows systems.

shareimprove this answer

answered Jul 8 '17 at 10:15

timofonic timofonic
1
add a comment
0
You don't need to install ie7 nor ie8 for javascript testing purpose. Follow the 2 step instruction in the
following picture (Click the link to imgur.com - not enough reputation to post images directly). Hope
it help. I myself got javascript problems when accessing webs which are just compatible to IE9 and
backward.

Solution Description
 shareimprove this answer
edited Nov 21 '17 at 12:40

Marek Lipka
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answered Nov 16 '16 at 6:54

Nguyễn Quang Dũng

911 bronze badge
 2
The emulation provided by IE >= 10(?) is NOT a real alternative because the emulated behaviour is NOT
THE SAME as the one of the 'real' IE – Yannick Gottschalk Jan 4 '17 at 15:53