21st of October

Writing a semi-formal letter/ email

Dear Sir/ Madam,

I am writing this letter to inform you/ complain

about…

Body text: - include all of the points mentioned in

the task
- Organize the information by using linking
words: thus= astfel, firstly/ first of all, to
conclude, afterwards, then, although=
even though, and, but, or…

Request for action/ compensation/

recommendations/ suggestions: Taking into account
all of aspects that were not satisfactory in the
service you offered, I recommend/ suggest…
Looking forward to hearing from you.

Yours faithfully,
Tom Baron
[ if we begin the letter with Dear Mr Brown, we end
with Yours sincerely, ]

Task: write a semi-formal letter, in which you

complain about a holiday service that was not as
promised (at least 3 things that were wrong)
- 150-200 words
- Deadline: 28th of October