Professional Documents
Culture Documents
Owner Guide Nov 2020
Owner Guide Nov 2020
Owner’s Guide
Last updated: October 2020
Table of Contents
Table of Contents ......................................................................................................................................... 2
Welcome and First Steps .............................................................................................................................. 4
A Brief History of Hotel de la Monnaie ..................................................................................................... 4
Things you should do right away .............................................................................................................. 4
Key Contacts and HdlM Structure................................................................................................................ 5
Key Contacts.............................................................................................................................................. 5
The Board of Directors .............................................................................................................................. 5
Property Manager ..................................................................................................................................... 5
Committees and Task Forces .................................................................................................................... 5
List of Committees ................................................................................................................................ 5
How do I join a committee? .................................................................................................................. 6
How do I contact a Committee/Task Force? ......................................................................................... 6
Onsite Amenities .......................................................................................................................................... 7
Parking ...................................................................................................................................................... 7
Laundry Room ........................................................................................................................................... 7
Lending Library and Computer Area ......................................................................................................... 7
Exercise Room ........................................................................................................................................... 7
Concierge Services .................................................................................................................................... 7
Wading Pool .............................................................................................................................................. 7
Terrace on Second Floor ........................................................................................................................... 7
Patio/Terrace Areas Outside Each Suite ................................................................................................... 8
Items You May Borrow ............................................................................................................................. 8
Vending Machines..................................................................................................................................... 8
Getting Around in New Orleans ................................................................................................................... 9
New Orleans Regional Transit Authority .................................................................................................. 9
Hop On/Hop Off bus tour ......................................................................................................................... 9
Cabs, Uber and Lyft ................................................................................................................................... 9
Bike Rentals............................................................................................................................................... 9
How Do I…?................................................................................................................................................. 10
How do I update my contact information? ............................................................................................. 10
How do I pay my bill? .............................................................................................................................. 10
Ensure you have received a copy of your deed, and that the information on your deed is accurate. If any
information is incorrect, or you did not receive the deed, please contact our property manager via email
at hdlm@vacatia.com or by phone at (504) 947-0009.
Provide your contact information to our property manager. You can do this by emailing our property
manager at hdlm@vacatia.com or calling (504) 947-0009. You will need to have your unit number and
week number handy, and you’ll be asked to provide your phone number(s) and email address(es).
Register for a WildApricot account. WildApricot is a membership portal we use here at HdlM. You can
find more information about WildApricot and how to register later in this document, or jump directly to
that section by clicking here.
Be sure to block your calendar for your weeks. For example, suppose you have purchased week 1, unit
301. Look at the calendar of weeks in the Appendix: Calendar of Weeks of this document so that you
know the exact dates for your weeks. Then, block your calendar and schedule your flights or other travel!
Remember, Hotel de la Monnaie weeks run from Friday at 3pm to the following Friday at 10:30am.
Educate yourself about our governing documents. While it is the job of the Board and the property
manager to know and understand our governing documents, your ownership in Hotel de la Monnaie is a
deeded asset and should be treated as the valuable property it is. It is in your best interests to
understand your rights and responsibilities as an owner. These rights and responsibilities are spelled out
in the governing documents which are available to you on the hdlm.wildapricot.org website under the
“Docs” tab.
Key Contacts
Contact Point Phone Number Email When to Contact This Resource
HdlM Front Desk (504) 947-0009 hdlm@vacatia.com For general questions about
HdlM. Also, for issues while you
are at the hotel.
HdlM Reservations (504) 947-0009 Sbrown@hoteldelamonnaie.com To change your week, split your
week
Property Manager
Our property manager is Vacatia. In addition to handling the day-to-day operations of Hotel de la
Monnaie, they are your first point of contact when you have questions about the hotel or your
ownership.
List of Committees
Our committees and task forces include:
Parking
The parking garage is located on the left side of the building as you are facing Hotel de la Monnaie. There are 21
spaces in there. After you park your vehicle, you can walk through the garage into the hotel. You will enter the
hotel through the lending library/computer area.
Currently, we do not reserve parking spaces, since there are only 21 spaces but 53 suites. Parking is available on a
first-come, first-serve basis. However, the Parking Task Force has been chartered to investigate options.
Laundry Room
The laundry room is located in the garage. There is one coin-operated washer and one coin-operated
dryer. It costs $1.50 to run each machine for one cycle. Detergent is available at the front desk for
$1.50.
Please feel free to borrow any of the books from the library shelves. We only ask that you return the
book upon completion. Also, if you would like to add books to the library for other owners and guests
to enjoy, we encourage you to do so.
Exercise Room
The exercise room is located on the third floor and contains a treadmill, elliptical machine, and exercise bike.
Concierge Services
Our Front Desk team is amazing and represents many years of experience with Hotel de la Monnaie. They are
happy to help you with planning excursions, can provide excellent recommendations for restaurants, and can assist
with other needs you might have while on vacation.
Wading Pool
There is a 4’ deep wading pool on the second floor, to the left as you exit the elevator area. Pool towels are
provided near the pool for guests.
On either side of the large terrace, you will notice small walkways leading up to individual doors. These are the
suites of other owners, so please do not approach them unless you are staying in one of those suites. Also, we ask
Finally, please be courteous to your fellow owners and guests, and refrain from making noise on the grounds
between the hours of 10pm and 8am. If you want to be loud, we encourage you to head over to Bourbon or
Frenchman Streets.
Umbrellas: The front desk has umbrellas they can lend to you should you need one.
DVD players: If desired, you may borrow a DVD player from the front desk, although you will need
to bring your own DVDs.
Board games
Festival chairs (so you can sit while enjoying the various street festivals)
Vending Machines
The vending machines are located on the second floor near the pool. We have a snack vending machine as well as
two drink vending machines.
You can also download the Uber and/or Lyft apps to your smartphone.
Bike Rentals
You will notice racks of blue bikes throughout the city. These are the New Orleans Blue Bikes, a
collaboration between the city of New Orleans and Blue Cross/Blue Shield. You can rent a bike for
$8/hour (prorated to the minute) or $15/month! You can download the Blue Bikes New Orleans app to
your smartphone. The app lets you reserve a bike so that you can be sure a bike will be available when
you arrive at the rack. The app also enables you to identify location of blue bike racks.
There are a variety of additional bike rental companies in New Orleans. We encourage you to search for
them online.
Mail a check made payable to Hotel de la Monnaie Owner’s Assocation, along with your billing statement, to:
Hotel de la Monnaie
c/o Billing Department
405 Esplanade Avenue
New Orleans, LA 70116
Call our property manager at (504) 947-0009 to pay by credit card. You will be charged a 3% transaction fee if
you use a credit card.
We anticipate having an online payment option by the end of 2020.
Note: Splitting your week means that you will use some of the seven days of your owned week at one time, and
other days from your owned week at a different time. The total number of days must still add up to 7. For
example, you might take 2 days in January, 3 days in March, and the remaining 2 days in September.
You can purchase extra nights to extend your week, or when you make a separate visit to New Orleans outside of
your normal week. Please note that the owner/charter rates are ONLY for you as the owner; you cannot book
nights for family members or friends using that discounted rate. To add nights using the charter rate, email
hdlm@vacatia.com or call (504) 947-0009.
What can I do if I’m not going to be able to use my week this year?
If you won’t be able to use your week for the coming year, you have several options:
Deposit your week with a timeshare exchange company like RCI or Interval International: To do this,
you will first need to purchase a separate membership directly with your timeshare exchange
In addition to receiving information via WildApricot, you can also participate in owner conversations via the
various Forums on WildApricot.
Navigating WildApricot
After you log into WildApricot, you will see a series of tabs across the top of the screen. An example screenshot is
below.
Home: This is just a summary page with a quick link to recent posts.
Hotel News: Items that are of general interest to all owners will be posted here. Owners are NOT able to post
their own entries on here; all posts on this tab are done by the property manager. However, you CAN reply to
any posts on here by clicking on the post, then clicking the button located in the upper left. You can
also click the button next to the Reply button if you want to subscribe to a forum. (Hint: Click
it again to unsubscribe from that forum). When you subscribe to a forum, you will receive an email synopsis
of activity that occurred in that forum over the prior day (by default). You can edit your profile if you want to
change your notification preferences to either get a WEEKLY synopsis of activity or an IMMEDIATE email any
time someone posts in that forum.
Owner Forum: On this tab, you can post a new topic by clicking the button in the upper left of
the screen. You can also reply to any topic by clicking on that topic, then pressing the button in the
upper left.
There are also several links in the upper right of the screen you can click. These are:
Your name: When you click on your name in the far upper right of any screen, you can change your profile
information by clicking the , button in the upper left of that screen. When you edit your profile, you
can change your name (as it is displayed in WildApricot), your phone number, email address, information
about your profession, home address,you’re your avatar (aka picture). Note that all of this information is
optional except your name. Also, note that when you are editing your profile, there is a Privacy tab you can
click to control who can see different types of information. In my example below, I have chosen to display my
photo album, name, professional information, and avatar. All other information is hidden.
You can uncheck certain items if you do NOT want to get email notifications about those. Also, for the “Forum
subscriptions”, you can choose the frequency of email notifications: Daily, Weekly, or Immediately. If you
choose Daily, you’ll get one email per day with a summary of all updates to that forum. If you choose Weekly,
you’ll get one email per week with a summary of all updates to that forum for the prior week. If you choose
Immediately, you’ll get an email every time someone posts to a forum to which you subscribe.
We suggest setting your preference to “Daily”, which is the default. We also recommend you remain
subscribed to the “Automatic Event Announcements” and “Mass emails from administrators…” options.
NOTE: Items of importance to all owners will be sent via email in addition to being posted on WildApricot,
regardless of your subscription preferences on WildApricot.
Change password: The link in the upper right (next to your name) enables you to change your
WildApricot password if desired.
Enter search string: Below your name and the link, you will notice a box .
You can type in any search string you want and the system will search across all posts. Matching posts will be
displayed in a list below, and you can click on any of them to read them.
If you prefer to sell your week using a broker, Vacatia can put you in touch with one or more licensed agents in the
Vacatia network. In that case, you may still contact Vacatia at 855-858-3950. They we will explain their FSBO
option, and then they can give you some names of reputable resale brokers if you prefer.
If the owner wants Vacatia to help process a transaction where there is money crossing hands, Vacatia can
recommend a title company that will hold the money in escrow until the deed has been recorded. They can obtain
this information by calling the same Vacatia FSBO number.
You can also sell the week if you do not want it.
Upscale bars
Effervescences Bubbles & Bits, 1036 North Rampart Street (Champagne bar & small plates, piano
music)
Arnaud’s French 75 Bar, 813 Bienville Street (Small plates)
Carousel Bar in Hotel Monteleone, 214 Royal Street (Circular bar that revolves like a carousel)
Bombay Club in Prince Conti Hotel, 813 Conti Street (Known for martinis)
L,D $$ ACME OYSTER HOUSE Seafood 724 Iberville St. 504-522-5973 Most famous Oyster Bar
D $$ DIAN XIN Chinese 1218 Decatur 504-266-2828 Dim Sum - Good Food. Open: Tues-Sun 3-10pm
L,D $$ EL GATO NEGRO Mexican 81 French Market 504-525-9752 Great Mexican_Great margaritas!
Place Open: Daily 11am-9pm
L,D $$ LOUISIANA PIZZA American 95 French Market 504-522-9500 Great variety of options…from salads to pizza
KITCHEN Place with New Orleans flare. Open: Daily 11-10pm
L,D $$ FIORELLO'S BISTRO & Creole 1136 Decatur 504-605-4816 Good fried chicken & Red Beans & Rice w
WINE BAR sausage. Open: M-F 10-10pm Sat-Sun 11-10pm
L,D $$ CANE AND TABLE Pan-Latin 1113 Decatur 504-581-1112 EXCELLENT small/large plates and great rum-
based cocktails. Dinner: Mon-Fri 3pm-12AM
Brunch Sat/Sun
D $$ MONA LISA CAFÉ Italian 1212 Royal Street 504-522-6746 Excellent food_informal, local spot.
Open: Daily 5-10pm
D $$ PRALINE CONNECTION Soul food TBD Recently moved from Frenchmen Street
L,D $$ Original PIERRE Creole 440 Chartres Street 504-524-8990 Historic 1788 Buidling. Great muffulettas.
MASPERO'S Open: Sun-Thurs 8-11pm Fri-Sat 8-12AM
L,D $$ CAFÉ MASPEROS Creole 601 Decatur Street 504-523-6250 Great muffulettas & pastrami/swiss cheese.
Open: Sun-Thurs 8-10pm Fri-Sat 8-11pm
L,D $$ PORT OF ST. PETER Burgers 727 St. Peter 504-510-5556 Dive Bar with GREAT Burgers: Peanut Butter
Bacon Burger. Open: Mon-Sat 11-3AM Sun 11-
12AM
D $$ ADOLFO'S Italian 611 Frenchmen Street Located above Apple Barrel Bar. Go early_small
venue. Open: Daily 5:30-10:30pm. CLOSED Sun
L,D $$ MAHONY'S PO-BOY Po-boy 901 Iberville St. 504-717-2422 Great Po-Boys!
Open: Sun-Thurs 11-10pm Fri-Sat 11-aapm
L,D $$ CRESCENT CITY Brewpub 527 Decatur St 504-522-0571 Microbrewery w live jazz nightly & courtyard.
BREWHOUSE Open: Sun-Thurs 11-10pm Fri-Sat 11-11pm
L,D $$ CAFÉ AMELIE Louisiana 912 Royal Street 504-412-8965 Nice courtyard with fountain.
Open: 11-3pm and 5-9pm
B,L,D $$ EAT Creole 900 Dumaine Street 504-522-7222 Great local spot. BYOB
Open: Tues-Sat 11-2pm and 5:30-10pm Sun 9-
2pm
L,D $$ DEANIES SEAFOOD Seafood 841 Iberville Street 504-581-1316 Great oysters & Abita Beer in frosted mugs.
Open: Sun-Thurs 11-10pm Fri-Sat 11-11pm
L,D $$ REDFISH GRILL Seafood 550 Bourbon Street 504-598-1200 Great seafood_larger venue.
Open: Sun-Thurs 11-10pm Fri-Sat 11-11pm
D $$ GW FINS Seafood 808 Bienville Street 504-581-3467 Great seafood_smaller venue.
Open: Sun-Thurs 5-10:00pm Fri-Sat 5-10:30pm
D $$ ORLEANS GRAPEVINE French 720 Orleans Ave. 504-523-1030 Intimate setting - courtyard seating available.
WINE BAR & BISTRO Open: Daily 4-12AM
L,D $$ MURIEL'S JACKSON Creole 801 Chartres 504-568-1885 Located near Jackson Sq. Sat/Sun: Jazz Brunch
SQUARE
L,D $$ MR. B' SBISTRO Louisiana 201 Royal Street 504-523-2078 Brennan family restaurant.
Lunch: M-Sat Dinner: Nightly Sun: Jazz Brunch
L,D $$ BAYONA American 430 Dauphine 504-525-4455 Lunch: W-Sat Dinner: M-Sat
Street Chef: Susan Spicer
L,D $$ GALATOIRE'S Creole 209 Bourbon Street 504-525-2021 Requires a Coat for men.
RESTAURANT Open since 1905. Tues-Sun.
L,D $$$ ITALIAN BARREL Italian 430 Barracks St. 504-569-0198 Great food and excellent wine choices.
Open: Sun-Thurs 11-10pm Fri-Sat 11-11pm
B,L,D $$$ TABLEAU French 616 St. Peter Street 504-934-3463 Brennan restaurant 3-story blg. with balcony.
Creole Open: Mon-Fri 11-10pm; Sat 10-11pm; Sun 10-
10pm Music during brunch hours Sat & Sun
B,L,D $$$ BRENNAN'S Creole 417 Royal Street 504-525-9711 The original "breakfast at Brennan's"
L,D $$$ ANTOINE'S Creole 713 St. Louis St. 504-581-4422 Established 1840_New Orleans' oldest
restaurant. Sunday, Jazz Brunch
L,D $$$ R'EVOLUTION Louisiana 777 Bienville Street 504-553-2277 Inside the Royal Sonesta Hotel
Lunch: Fri. Dinner: Nightly Brunch: Sun
MARIGNY/BYWATER
B,L $ New Orleans CAKE Café 2440 Chartres 504-943-0010 Great local breakfast & lunch spot_great
CAFÉ & BAKERY pasteries. (Cupcakes $1 w entrée) 7am-3pm
CLOSED Tuesdays
B,L $ LORETTA'S Authentic Coffee 2101 North 504-944-7068 Quaint, corner shop, specializing in Praline
Pralines Rampart Beignets! Open 9-5pm CLOSED Sundays &
Mondays
B,L,D $ WHO DAT COFFEE Café 2401 Burgundy St. 504-872-0360 Eclectic local spot w sidewalk seats - Cajun style
CAFE café with espresso drinks & cocktails. Open:
Daily 7-10pm
D $ CARNAVAL LOUNGE Slavic 2227 St. Claude 504-265-8855 Brazilian Street Food_Host Comic Strip, long-
(formerly SIBERIA) Avenue running weekly comedy & burlesque show, every
Monday and a Drag show on the 2nd and 4th
Tuesday of each month. Open: Daily @ 4pm
D $ BUFFA'S BACKROOM Louisana 1001 Esplanade 504-949-0038 Great local music club that serves Good food.
Ave. Open: M-F 6pm to Close Sat 11am to Close
Sun 10am to Close (Brunch on weekends)
B,L $ BYWATER BAKERY Café 3624 Dauphine 504-336-3336 Local laid-back bakery & cafe specializing in king
Street cakes, plus sandwiches, soups, salads & coffee.
Open: Daily 7-5pm
B,L $$ RUBY SLIPPER CAFÉ' American 2001 Burgundy St. 504-525-9355 In old Bank building at the corner of Touro &
Burgundy. Open: Daily until 2pm
D $$ PALADAR 511 Italian 511 Marigny Street 504-509-6782 Near Hotel de la Monnaie.
Dinner: Weds-Mon Brunch: Sat-Sun
B,L,D $$ ELYSIAN BAR French 2317 Burgundy St. 504-356-6769 Former church, school, rectory & convent.
inside Hotel Peter & BEAUTIFUL remodel. French meets Southern
Paul menu. No reservations
L,D $$ SUKHO THAI Thai 2200 Royal St. 504-948-9309 Great Thai Food - MILD is our suggestion. Full
Bar. Open: Daily
D $$ ADOLFO'S Creole 611 Frenchmen St. Small venue above the APPLE BARREL bar w
Italian Good food. No reservations-cash only. CLOSED
on Sundays
D $$ MARIGNY BRASSERIE Creole 640 Frenchmen St. 504-945-4472 Creole comfort food - live music every night
Open: Mon-Thurs @ 3pm/Brunch Fri-Sun @
11am
D $$ THREE MUSES Eclectic 536 Frenchmen St. 504-252-4801 Intimate bistro_small plates ~ Live Music every
night. Best to get reservations.
B.L,D $$ ELIZABETH'S American 601 Gallier Street 504-944-9272 Great breakfast place as well as lunch & dinner
D $$ BYWATER AMERICAN American 2900 Chartres Ave. 504-605-3827 Casual neighborhood spot - focuses on local
BISTRO seasonal ingredients
L,D $$ THE JOINT BBQ 701 Mazant St. 504-949-3232 Slow-smoked barbecue & hearty side dishes in a
quirky, cypress-paneled space with a full bar.
CLOSED on Sundays_Otherwise Open 11:30-
10pm
L,D $$ BACCHANAL FINE Eclectic 600 Poland Ave. 504-948-9111 Combo wine retail/bar/live music venue with
WINE & SPIRITS restaurant in backyard venue.
Open: Daily @ 11am - get there early
UPTOWN
L $ DOMILISE'S PO-BOYS Po-boys 5240 Annunciation 504-899-9126 Great Po-Boys ~ founded in 1918 ~ Ma & Pa
St place. CLOSED on Sundays
B,L,D $ CAMILLA GRILL American 626 S. Carrollton 504-309-2679 Classic old standby ~ can take trolley. Open:
Ave. Daily
Music Venues
Check Livewire Music Calendar for dates & times or individual venue websites http://www.wwoz.org
FRENCHMEN STREET ~ many small clubs…examples include: 3 Block section in the Faubourg
Marigny
* d.b.a. - Tin Men (Alex McMurray, Matt Perrine; Washboard Chaz)
John Boutte
* SNUG HARBOR - sit down music venus_2 shows per night
Delfeayo Marsalis & Orchestra on Wednesday nights
Charmaine Neville Band on Monday nights
* THREE MUSES_tapas - sit down venue w music (reservations good www.3musesnola.com
idea)
* SPOTTED CAT (swing dancing popular there-lessons some afternoons)
* MAISON - music sit down venue w food options
* MARIGNY BRASSERIE_Music nightly in bar (primarily a restaurant)
BUFFA'S Backroom - sit down music venue with very good food 1001 Esplanade Avenue
BACCHANAL FINE WINE & SPIRITS 600 Poland Avenue
(outdoor/backyard food venue with trio playing)
FRITZEL'S EUROPEAN JAZZ PUB (sit down music venue) 773 Bourbon Street
PRESERVATION HALL ~ traditional Jazz…sit down venue (can get 726 St. Peter Street
reservations) located on St. Peter between Bourbon and Royal
CHICKIE WAH WAH on Canal St. - (sit down music venue) 2828 Canal Street ~ take cab
JAZZ PLAYHOUSE in Royal Sonesta…no cover charge 300 Bourbon Street
COLUMNS HOTEL - John Rankin on Tuesdays (sit down venue in parlor) 3811 St. Charles Avenue
NO JAZZ MUSEUM @ the OLD U.S. MINT (across from Hotel) - beautiful 400 Esplanade Avenue
3rd floor music venue: offers Music many afternoons & some evenings http://www.nolajazzmuseum.org/even
ts
Miscellaneous
VERTI MARTE - GREAT deli…for take out or delivery 24 hours/ATM $1.50 1201 Royal Street
ROUSES FOOD MARKET - full service grocery store 701 Royal Street
ROBERTS GROCERY - full service grocery store 2222 St. Claude Ave.
LOUISIANA MUSIC FACTORY_great selection of New Orleans music, CDs, 421 Frenchmenn St.
etc.