Professional Documents
Culture Documents
Tech Integration Project
Tech Integration Project
Spring 2020
UWG
Heather Tanner
Client: Newcastle High School
Innovation: Blended Learning
Intended Adopters: Student, Teachers and School Administration
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Abstract
In this collaborative project, we assumed the roles of change agents and developed an
technology was blended learning and our school of choice was Newcastle High School. We
describe what blended learning is and the various ways in which it can occur. We explain why it
is needed and how it can foster learner-centered instruction. We also explain blended learning in
terms of the five attributes: relative advantage, compatibility, complexity, trialability, and
observability.
We give a synopsis of Newcastle High School including its setting, demographics, school
norms, culture, and school structure in order to better understand the model of instruction that
currently exists there and how our innovation will change that. We include some general
characteristics of the intended adopters (stakeholders) that blended learning will impact.
Members of our group conducted interviews with our intended adopters in order to get a better
factors. This would help us understand the cognitive, affective, and contextual factors that could
affect the adoption and implementation of blended learning in Newcastle High School. In order
to facilitate the adoption and implementation of blended learning in Newcastle High School, we
1a. Innovation
In this section, we present an overview of the innovation we are proposing for our
project. We define the innovation, we explain what advantages it may bring to the context, and
we note its five attributes in terms of Rogers’ (1995) Diffusion of Innovations change model.
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Blended learning refers to a learning environment which includes students doing part of
their studies and assignments online, on a computer. A blended classroom or blended learning is
a combination of both in-class instruction and online work where different models have been
This innovation cost has been worked into the districts existing budget for technology; all
students will have access using Chromebooks already provided by the district and the use of
Google Classroom. It requires Chromebooks, Laptops, or any device that has WiFi access. The
WiFi has been installed throughout all schools in our school system. The software provided by
the school system, in this case would be the use of Google Classroom and any free software
available to teachers that is specific to their content. The school system has budgeted future costs
The purpose of blended learning is to allow students the ability to take home their
computers as well as use them in a classroom setting under guided instruction from the teacher
ensuring that students have access to online materials needed for student-centered learning.
Rationale
classrooms everywhere are made up of diverse learners. This would allow school systems the
ability to reach these learners and to meet the standards that are required in education today.
Before an innovation can be adopted by a group, there are five main factors that influence
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observability. Relative advantages refers to the degree in which the innovation seems like a
better idea than the innovation it is replacing. Another attribute of innovation is compatibility.
This refers to how relevant and consistent the innovation is with values, beliefs, past experiences,
and needs of the potential adopters. The third attribute of diffusion of innovations is complexity.
Complexity refers to how difficult the innovation is to use or understand for its adopters.
Trialability, the fourth attribute of innovation, is the period in which the innovation can be tested
before it is accepted by an adopter. Lastly, the fifth attribute is observability. Observability is the
extent in which the innovation is able to provide results (Rogers, 1995, p.15-16). The following
section details how a blended learning classroom meets each of the five attributes of a diffusion
of innovation.
Relative advantage
The Instructional Design of Blended Learning provides convenience and flexibility for
both instructors and students. Communication is enhanced between students as well as with the
instructor. Team members personally have preferred Blended Learning (or a “hybrid” class)
Compatibility
Blended Learning is compatible with needs within the lives of teachers and students
because computers are in the majority of our modern environments. Teachers and learners can
study and work at home and any place with an internet and WiFi connection. Further, Blended
Learning provides schools a high level of compatibility with much more differentiation,
Complexity
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The relative difficulty, inherent in this innovation, is moderate. The learning of new
technological skills will be minimal. The stakeholders already are using the technology. What
will be new is that new habits need to be formed whereupon there is a change from face-to-face
Trialbility
the factor that most stakeholders regularly access computers on the Internet, so the participation
Observability
district and the use of Google classroom, and WiFi access. Administrators can use blended
learning to have easy access to data collected to help measure effective instruction. Teachers can
use blended learning to create video and content as they see fit that can be accessed from home
or at school. Teachers can monitor the progress of their students on their mastery of a skill.
Students can use blended learning to access content anywhere any time. If they access a video
from a teacher, they can watch it as many times as needed to master the content. Parents can use
it to monitor assignments and their students’ progress. It would also be a useful tool for
1b. Context
The context of this project, a school and its adopters, are described below.
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Newcastle High School is located in the Atlanta Metropolitan Area. Though a small
percentage of the area is rural, it is predominantly urban. Forty-five percent of the student
population is economically disadvantaged. The school climate is diverse with the White
population consisting of 58.7%, Black 27.4%, Hispanic 7.9%, Multiracial 4.7%, and Asian 1%.
These figures were taken from the district website under the school profile:
Students: 2,257
Grades: 9-12
Classroom Teachers:128
Administrators: 8
This data was taken from the Newcastle High School teacher orientation at the beginning
Currently Newcastle High School has 8 administrators, 128 classroom teachers and 2,257
Newcastle High School has a reliable technology base. Each teacher and student will be
given his or her own Chromebook to use inside and outside of the school. The students are also
encouraged to use it to communicate with administration and teachers. Every classroom has
WiFi, projectors and desktop computers. All teachers will be asked to use Google Classroom in
this blended environment. While some teachers may be using Google Classroom, of those using
it currently, most use it to replace posting daily assignments written on the whiteboard, to
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posting assignments on the Google Classroom stream. Furthermore, while not all teachers are
using it to create assignments or tests, with time, more and more are doing so.
Each student has their own email address, and administration is utilizing that more each
day to communicate with the students. The students will be encouraged to use the online
resources to receive their instruction, communicate with their teachers, administrators, and
collaborate with fellow students. Students and parents will possess the means to students grades
and any missing assignments. When students are absent from school they will still have the
ability to access their classwork from home, limiting the possibility of falling behind. This type
of technology will only make the boundaries of learning expand beyond the walls of the brick
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2. Analysis
Prior to adopting full integration of a blended classroom flex model into every class at
Newcastle High School, it is critical that both attitudes and perceptions of all stakeholders be
carefully considered. This will allow the development of a plan that will positively impact all
stakeholders. In order to understand various attitudes and perceptions, teachers, students, and
administrators were selected for interviews because these are the groups most responsible for the
integration of this innovation. As part of the data gathering process, the plan was to interview
nine students and three teachers. However, because school was cancelled, we were unable to
obtain interviews from our third group of adopters, administrators. We did however obtain
interviews from students and teachers who were selected from various grade levels and content
areas in order to gather a variety of perspectives and opinions. In addition to surveying their
thoughts about a blended classroom flex model, respondents were also asked about the
technological skills, areas of support they might need, as well as any concerns they might have.
Since teachers will be primarily responsible for implementing the blended flex model into their
class, students using the instructional technology provided, and administrators supporting both
groups, the following discussion for each section provides feedback from each of the three
groups of adopters.
Students:
All the students interviewed were excited about the opportunity to complete course-work
early, at their own pace. The flex model would support that with the online portion, but they
would still have to complete work in class as well. That might discourage some student-desire to
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complete work ahead of the class. Most of the students felt good about the possibility of taking
direct instruction from videos too; one student explained, “A video might be able to explain
something in a way that a student can understand where they might not have at first,” is exactly
why they are useful for portions of the curriculum (Student 4, personal interaction; March 2020).
Students would also have access to these videos where they have the ability to stop, rewind, and
Teachers:
The teachers interviewed were open-minded, and overall positive about the idea of using
a flex model or blended learning classroom model for their instruction. When asked how they
would be able to utilize this technology with their curriculum, all of the teachers were able to
provide ideas on how they could incorporate instruction online, and still include face-to-face
instruction. Some ideas that were suggested to incorporate face-to-face instruction in a blended
learning classroom included video chats and planned team meetings and Flipgrid.
Administrators:
All the interview respondents were teachers. Our interviews were less than planned due
Students:
When questioned about how comfortable they are using technology, 1 being the highest
and 5 the lowest, students averaged a 2 in their answers. Most of them believe that they can
navigate technology in an effective way to complete, at least the online portion of a blended
course, with ease. Furthermore, all of the students interviewed mentioned positive interactions
with technology in terms of school work. One student explained, “It helps out rather well;
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technology has allowed me to ensure I can take notes in class or to have a compact method of
doing schoolwork rather than managing a wide array of papers” (Student 1, personal
communication, March 2020). Overall, students see infusion of technology enable or enhance
lessons as a positive thing that might help their ability to advance their academic careers. Their
intuition is that more seamless integration of technology helps level the playing field in some
Teachers:
is the knowledge of technology and educational technologies. Out of all of the teachers
other options the teachers could have chosen were novice, user, or very tech-savvy, so the option
that all of the teachers chose shows that they are very comfortable with educational technology
Administrators:
All the interview respondents were teachers. Our interviews were less than planned due
Students:
When asked about their concerns with Blended learning the students had a variety of
concerns. Two students were concerned about the ability to communicate with their teacher and
to be able to understand what is being asked of them. Three of the students mentioned that they
had concerns about staying on task and not being able to complete the work since there are more
distractions while working online. Student 7 mentioned the “lack of communication in projects,
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where other students have neglected their duties on the project, which is easier to do online than
in person” (Student 7, personal communication, March 2020). This student is essentially worried
that information one gets online may not replace face to face interaction one receives in the
classroom. When a teacher sees that a student is not understanding directions he or she can take
the time to explain it in a different way or answer follow up questions the student may have.
Teachers:
One obvious, and very significant concern, that the teachers interviewed had was the
amount of planning involved in creating an effective blended classroom using technology, and
concern was that the advanced coursework students would be able to utilize resources for a
blended classroom more, over students in a college prep class. Another teacher made a great
point when she stated, “I think teachers need to provide equitable opportunities for all students
that involve realistic expectations and clear instructions” (Teacher 3, personal communication,
March 2020).
Administrators:
All the interview respondents were teachers. Our interviews were less than planned due
Students:
All students interviewed have access to the internet outside of school, thus working on
classes from home would not be a problem. At Newcastle High School every student would be
given his or her own Chromebook for use inside and outside of the classroom. This enables all
students to complete instruction and lessons anywhere there is internet connection. If a student
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lives in an area that does not currently provide Chromebooks or a means for accessing
information, blended learning would be of a great benefit to that particular student. Support
should be given in terms of training for incoming students for basic understanding of how the
innovation will change the manner of classwork and homework. It is vital that students
understand how the changes will affect their school, and while they have the capability to access
their schoolwork, they should understand the expectations of them that the new model will have.
Teachers:
All of the teachers interviewed stated that they felt they had enough support in using
technology in the classroom. While this may be true for the teachers who were surveyed, this is
not consistent across the board for teachers in a school district. Based on informal conversations,
staff meetings, and professional developments, there is still a significant amount of teachers who
would not have the extensive technology support needed to effectively utilize a blended
classroom model. More professional development and one-on-one lessons would best benefit
those teachers.
Administrators:
All the interview respondents were teachers. Our interviews were less than planned due
Students:
Students are encouraged about their ability to move ahead with online coursework. All of
the students surveyed have internet at home, a significant factor in a flex model of blended
learning because it requires work at home. All students surveyed liked working a group when
given the choice yes or no. This is interesting because personally I find that there are always
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some students who prefer to work alone because they fear their group mates may not do their fair
share of the work. The students did say that it was beneficial in getting work done faster. The
online portion of the flex model could be a driving factor in the students success. There is a
significant glimpse into social norms of working in the question, “Are you more likely to do
work at home or in school?” Every student, except two who said, “school”, said they were more
likely to do work in either. This is good because it means the majority feel comfortable
completing work in both the face-to-face classroom environment as well as the at home online
environment. For those students who seem to be likely to do work in a space organized for work
there might need to be some reorganizing, or explanation of those expectations for home-based
work.
Teachers:
In terms of organization, when asked what type of classroom models work best for them,
approximately 67% of the teachers said that a flex model would work best. The model with the
second highest votes, approximately 33%, said that a rotation model would work best. None of
the teachers interviewed voted that a strictly face-to-face, online lab model, self-blended model,
or online drive model would work. When asked why these models work best over the other
models, the teachers stated that it “works well with younger students” (Teacher 2, personal
communication, March 2020), “good teaching takes transitions to keep students engaged”
(Teacher 1, personal communication, March 2020), and “I am able to be more involved and
accessible to students and their learning. I think the Flex model would work best with my
students at the school where I work.” (Teacher 3, personal communication, March 2020).
Administrators:
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All the interview respondents were teachers. Our interviews were less than planned due
Students:
In the interviews the students' feedback showed that they had one major barrier with
Blended Learning. This barrier was that they didn't know how Blended Learning would
overcome having a teacher to be able to help them when they came across issues at home in the
online home-based learning environment. The one Issue that I thought was absent was the ability
to connect to the Internet at home. This was not a problem with our interviewees since they all
had access to the Internet at home. This is a barrier that could be different in a bigger sample size
or different region. This barrier, in our opinion, can be easily overcome. By showing the students
that Blended Learning actually gives students more ways to show mastery of content through
various ways of assessing their knowledge and by showing them that using Blended Learning
allows educators the ability to present content in different ways and allows them to make content
available to students on a bigger platform. This will also remind the students that Blended
Learning does have face-to-face time where they can receive help in this manner if they prefer.
Wei will also remind them of the other ways of communicating with their teachers to help
Teachers:
When asked what they perceive to be the most significant barrier when implementing a
blended learning classroom, the responses were split. One teacher voted that the most significant
barrier would be computer availability each day. Another teacher voted that the most significant
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barrier would be both with time planning and students not completing their work online nor
being able to manage it. Lastly, one teacher voted that the most significant barrier would be all of
the choices: time and planning, students not completing their work online nor being able to
manage it, and computer availability each day. All of these barriers are significant and can
Administrators:
All the interview respondents were teachers. Our interviews were less than planned due
Students:
When it comes to enablers of Blended Learning the students were asked questions about
their opinions on several different methods of learning that can take place in a Blended Learning
environment. This was done to see how the students felt about these methods, and to see if in the
Blended Learning Flex model, there would be enablers to get our school to use Blended
Learning. The students were asked if they thought that learning with videos would be an issue
and 89% of the students responded that it would not and were very excited about the potential of
using videos to learn. Student 1 stated, “videos can provide a solution to a problem that would
otherwise seem complex without it. Having someone solve a problem and show their work in
video would allow students a chance to find the fault in their work if they are having
difficulties”(Student 1, personal communication, March 2020). Another enabler that the students
liked was about being able to finish work ahead of time. Out of the students interviewed, 100%
of them said they would like the opportunity to work ahead and finish work ahead of time. We
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can come to the conclusion that with students feeling comfortable with these two aspects of
Blended Learning it will only enable our school to give Blended Learning a try.
Teachers:
The teachers interviewed were able to find and respond to many different enablers
utilizing a blended classroom model. One teacher stated that “students do not have distractions of
classmates and can self-pace” (Teacher 1, personal communication, March 2020) as a valuable
component of teaching online versus face-to-face. Another enabler stated the blended classroom
model was “any subject [can be easily adapted] to the online learning model” (Teacher 2,
personal communication, March 2020). Lastly, a teacher stated that “I would be more likely to
teach new material or more complex material online, and then, I would provide supplemental
material face to face. For example, I would probably teach the essay writing process online, and
then, provide examples of different essays, practice opportunities, online videos teaching the
same material with different strategies face to face.” (Teacher 3, personal communication, March
2020).
Administrators:
All the interview respondents were teachers. Our interviews were less than planned due
Teacher 1 Quote
Teacher 2 Quote
Teacher 3 Quote
Student 1 Quote
Student 2 Quote
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Broad Goals:
2. Use a select group of tech-savvy teachers, as a team, to implement blended learning and
offer as a course.
Action Plan
The change agents will request a formal meeting with the principal in addition to assistant
principals, teacher leaders, department chairs, and instructional coaches. The purpose of this
meeting is for the change agents to introduce the flex version of blended learning. The change
agents will then shift the focus of the meeting to discuss information regarding the flex model.
The change agents will then shift the focus of the meeting to discuss the vision of the school as
well as current progress on school improvement goals and also how the flex model can be
implemented in order to meet the needs of all learners and how it can be introduced effectively
and efficiently to the faculty to ensure implementation. During the meeting, change agents will
record all responses as well as the various perspectives presented by attendees and any other
pertinent notes while also documenting individual contributions and their respective roles within
Rationale:
Effective integration of instructional technology into the school’s vision and curriculum
is contingent upon proper alignment of the innovation with the expectations of the school’s
leaders. It is important to note that if the administrators, teacher leaders, or department chairs are
unfamiliar with the innovation and how it is going to be used to change instruction, then the
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meeting will have a more professional development feel. When we meet with the Principal, it is
critical that we determine his/her goals for the school as well as the students and faculty
members because the Principal’s vision is what everyone will follow. The Principal’s vision is
shared with faculty members, students, and stakeholders who are given the task of having this
vision a reality. This meeting will help the change agents have a firm understanding of this
vision and how the innovation can best be implemented in order to meet the needs of all students
and improve instructional practices. It is also imperative that teacher leaders and department
chairs be present for this meeting and provide feedback, so that any questions or concerns
regarding a flex model can be discussed and addressed. While much of the meeting will be
informative in nature with flex model basics, alignment, and goals are discussed, the feedback
that is gathered as part of this discussion will be used to inform future steps of the integration
process. Bodilly (2004) discusses the significance of teacher accountability in curriculum design
along with other staff members, stating “strong planning, coordination among foundation staff,
and communication of expectations could provide a solid base for starting and any new
initiatives” (p. 124). As this meeting unfolds, it will be imperative that the change agents probe
in order to discover if any teachers in the school are already using the flex model, or if there are
The Instructional Design of Blended Learning provides flexibility for both instructors and
students. Moreover, communication is enhanced between students as well as with the instructor
Key actors:
● Principal
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● Assistant Principals
● Instructional Coaches
● Innovators
● Department Chairs
● Change Agents
Resources:
● Conference Room
● Internet
Timeline:
● 1 week
Step 2: Identify Pilot Teachers & Innovators with Surveys and Analysis
It will be necessary for the change agents to develop a questionnaire or survey using
Google Forms that will be sent out to a select group of teachers. This group will be determined
by school administrators, department chairs, or instructional coaches. The purpose of the Google
Form will be to assess both teacher knowledge and interest relative to the flex model. At this
point, the change agents will be responsible for targeting the teachers who have the willingness
and knowledge to skillfully implement the flex model into the curriculum. The change agents
will also store all of the teacher responses in Google Sheets, ensuring that the responses are
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organized and can be accessed by all change agents when necessary. At this point the change
agents can begin analyzing the collected data and how to move forward with the highly
motivated teachers while also developing a plan for teachers who are reluctant or less prepared.
Rationale:
After the team has met with various school leaders where a strong understanding of the
blended flex model has been established along with the integration of this model with the school
vision, it is imperative to identify the teachers who might already be using a flex model or
something similar. Once these teachers have been identified, the change agents can gather some
data about these teachers regarding their instructional style, technology expertise, and
pedagogical proficiency. In order to determine which teachers are already using a flex model,
change agents can utilize the data and information taken from administrator and teacher leader
feedback. Additionally, the team plans to send out surveys to measure teacher interest in the flex
model, as well as, teacher proficiency in utilizing instructional technology, and varying
instructional methods. Strahan (2003) discusses how data-driven dialogue can serve as the
central dynamic when, “developing supportive cultures that enable participants to coordinate
efforts to improve instruction and strengthen professional learning communities” (p. 127).
Having teachers complete these surveys will allow the change agents to gather vital and
authentic feedback that allows everyone to coordinate their efforts and work towards the same
goal. In addition, this will allow data driven dialogue to take place, which will strengthen
professional learning communities that are needed in order to fully integrate the flex model.
Once the surveys are sent, the responses will be collected and analyzed in order to determine
how willing the selected teacher group is to integrate the flex model.
Key actors:
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● Administrators
● Instructional Coaches
● Department Chairs
● Teacher Leaders
● Change Agents
Resources:
● Google Sheets
● Computers/Chromebooks
● Internet
Timeline:
● 2 weeks
In order to determine how the flex model can be implemented, it is necessary that the
change agents take inventory of school technology that is available. Furthermore, the change
agents should acquire any information regarding the school’s technology plans. This could be in
the form of a grant, use of Title I funds, or funds directly allocated from the district. At this
point, the change agents will begin using the information gathered in Step 1 along with the
information gathered from teachers in surveys in order to develop a plan to wisely use resources
for technology. Change agents will carefully consider the responses of teachers in order to help
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provide them with what they need most or what can help them most In order to achieve this the
change agents will have various data sources that can be used to begin identifying needs,
equipment (both what they have and need) and other pertinent resources. Finally, the change
agents can begin planning the subsequent phases of the integration project.
Rationale:
Step 2 involved the change agents gathering and analyzing data, and in Step 3 will
involve similar actions. After the surveys have been disseminated and responses delivered, the
change agents will need to continue to analyze the data collected in order to determine the
interest level of the teachers and how much they actually know about the flex model. It will also
be important for the change agents to not only determine the interest of some teachers, but more
technology. The information gathered here will serve as a baseline for the change agents. The
teachers chosen will be among the most advanced in their approach, meaning that the
expectation is that the rest of the faculty will not be as proficient. The selection and use of the
most proficient teachers will allow the team to begin planning to roll out this plan to the entire
faculty. This planning process will involve a plan to determine what support the whole faculty
will need to adopt the flex model. Much of this will include professional development
throughout the school, it is also very important that the change agents not only have access to
school technology but also develop a p;an for what other resources are needed in order to support
the teachers and the implementation of the flex model. Understanding the needs of teachers and
their professional capabilities with regards to technology will allow the change agents to
determine what software or training products that will need to be purchased. This will ensure that
new resources are properly and efficiently put to use by the adopters in the school. According to
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Gura (2018), “in understanding classroom tech use, and especially in planning for it, it’s wise to
survey and understand the capacity and suitability of classrooms in which the technology will be
employed- and to do so from the point of view of technology use - ahead of making decisions”
(p.16). It’s imperative that an accurate account of available resources available in the school be
known for the needs of the innovation. This will prevent waste, but serve to help teachers who
remain somewhat skeptical of the flex model. Also, this will help ensure long-term sustainability
Key actors:
● Administrators
● Department Chairs
● Instructional Coaches
Resources:
● Funding
Timeline:
● 1 week
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A group of experienced teachers will help decrease the levels of uncertainty with the
model. If teachers do not have a specific direction or understanding of what blended learning is
supposed to be, then there is greater opportunity to reject the innovation. The pilot groups
purpose to provide more information about the model and make appropriate changes within their
use of the model. The time provided to manipulate and play with the tools provided to them will
help them understand, and in turn they can help their colleagues understand how to utilize the
tools properly to avoid confusion and uncertainty, thereby increasing the success of the
innovation.
Rationale:
occurs mostly through subjective evaluation from a group of peers (Rogers, 1995, p. 18). If a
strong group of teachers is able to utilize, test, and manipulate the model effectively, then they
can attribute some success to that model. This group of teachers can lead the rest of the staff in
either professional development or ongoing diffusion as change agents, instead of part of the
Key actors:
● Administrators
● Department Chairs
Resources:
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● Technology
Timeline:
● 1 Week
This step will deal with the practical application of the technology used within the school,
in order for its most effective diffusion. Teachers who will be using, for some, a new model of
teaching need time to learn the technology’s positives, as well as the deficiencies in delivering,
reinforcing, and extending content. Furthermore, early adopters should be familiar with the
courses that they are planning on delivering, so they need time to discuss and develop the flow
Rationale:
incoherent, then the adoption of diffusion becomes more difficult. In facilitating a school-wide
paradigm shift, Reigeluth & Duffy (2014) lay out the secondary needs of technology beyond
plans..”(p.21). If all of this information is readily available to the pilot group, and the group is
able to access and develop their courses using technology they are going to implement. The time
and just-in-time instruction, serve as educational support and tutorials might be used in
professional development to help teachers understand its power and experiencing how it works
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will hopefully ease the process of diffusion (Reigeluth & Duffy 2014 p.19). Furthermore, time to
play and practice is infinitely important in the process of integration. The lack of specific
technology knowledge and skills, technology-supported pedagogical knowledge and skills, and
skills, and technology related classroom management knowledge and skills has been identified as
a major barrier to technology integration (Hew & Brush, 2007, p.227). The teachers in the
piloting program have an opportunity to become early adopters and change agents to affect the
Key Actors:
Resources:
● Computers
Timeline:
● 2-4 Weeks
This step is essentially a trial run where the pilot group begins the implementation of the
flex model. During this one semester of implementation, teachers and administrators will
evaluate what seems to be working and what needs improvement. The teachers will roll out the
curriculum they created to correlate with the flex model, and begin to instruct the students on
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how to use the technology. Being the test group, the teachers and the students may experience
Rationale:
Teachers must have the ability to utilize the innovation in terms of a trial model. One of
Rogers (1995) explains, "New ideas that can be tried on the installment plan will generally be
adopted more quickly than innovations that are not divisible" (p. 16). Allowing a group to pilot
and try out the innovation will allow for easier diffusion of blended learning going forward. The
initial trials of this model will, according to Rogers (1995), "represent less uncertainty" a key
push back to diffusion (p. 16). The trial of the blended learning model will alleviate teacher and
student worries, and provide a flexible base on which to build the future of a successful model.
The trial model will also provide an opportunity to remove barriers such as complexity in
understanding the model because teachers will have the opportunity to provide feedback and
Key Actors:
● Teachers
● Administration
○ Observation
○ Evaluation
○ Support
Resources:
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● Computers
Timeline:
● 16 Weeks (1 Semester)
The key actors and resources in this step include staff, students, change agents,
innovators, and the technology being used. The staff and students who piloted the flex model
will be able to provide insight relative to their experience, which will give the change agents
information and data that can be used to be reassessed before expanded use. The change agents
will also look at the technology that was used to determine if there are any improvements that
need to be made to the technology used for implementation. Some examples could include
software, hardware, network, etc. The timeline for this step will be 2 weeks. During this time the
change agents will be able to look at the information gathered from the pilot group and make
executive decisions about any initiative changes that may need to happen as a result of
circumstance changes.
Rationale:
The rationale for this step in our action plan is to ensure that our innovation is
consistently being assessed and evaluated. This is something that must happen when
implementing a new innovation. This idea coincides with Judge & Terrell's (2013) 6th principle
for bringing about organizational change. Our innovation is a model from the concept of Blended
Learning most commonly referred to as the flex model. The flex model is a concept that mostly
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delivers content online with a teacher available for assistance and individualized support. This is
important to know because when this model is piloted it will be the first of its kind for our
school. Judge & Terrell's (2013) 6th principle states, "revise the change plan as the change
initiative unfolds; recognize that sometimes your circumstances change while implementing a
change initiative" (p. 55 & 65). This is important to consider because we think we know where
the innovation will take us, but we never truly know until the innovation is happening.
Key Actors:
● Staff
● Students
● Change Agents
● Innovators
Resources:
● Conference Room
● Internet
● School Network
Timeline:
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Step 8: Introduce Flex Model in Small Groups Rather Than All of Faculty at Once
After a few weeks of observing, monitoring, and supporting the pilot group, the next step
is to begin working toward school-wide integration of the flex model. Rather than
communicating this change to the entire faculty at one time, we plan to introduce and
communicate the flex model to small groups. As much as logistically possible, teachers will be
divided up for these meetings based on content areas. This will allow the team to not only
communicate the basics of the flex model to smaller groups, but also to tailor the examples to
each group. Our feeling is that when math teachers see math flex models, they are more likely to
be receptive and see the usefulness of the flex model. The same can be said for all of the other
Rationale:
The small group, content area settings will serve as the best opportunity to inform all
faculty members about the flex model. Our expectation is that there will be some teachers who
are resistant or skeptical regarding the flex model. In order to alleviate some of their concerns,
teachers from the pilot group (and when possible, from the specific content area that matches the
concerned teacher) will be used in order to provide testimonials. These skeptical or concerned
teachers will have some of their concerns alleviated because their peer is conveying their
experiences using the flex model. Our team also plans to have data prepared from the pilot group
to further bolster the testimonials. It is imperative that the data be organized and presented in an
easy to understand way for the skeptical teachers. Kotter (2007) would characterize these
skeptical teachers as a potential stumbling block that must be accounted for and taken care of.
According to Kotter (2007), all participants must be willing to make some short-term sacrifices
and, "employees will not make sacrifices, even if they are unhappy with the status quo, unless
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they believe that useful change is possible. Without credible communication, and a lot of it, the
hearts and minds of the troops are never captured" (p. 100). Teachers from the pilot group will
communicate to the small groups how the flex model provides more opportunities to engage
students in an authentic way as opposed to the old, basic modes of instruction. Further, the
change agents will have some video recorded student testimonials from students who were in
some of the pilot group classes. The goal is to present this information and data in such a way
that all teachers, including those who might be skeptical, are enticed and encouraged to give the
Key Actors:
● Administrators
● Change Agents
Resources:
● Video presentation of some students from the pilot teacher classes and how they feel
about the flex model. Could also record teacher testimonials if they are more comfortable
with this format or logistically cannot be at some of the small group meetings.
● Presentation tailored specifically to each content area so the teachers can see how the flex
Timeline:
● 1-3 Days
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After hearing about the blended flex model of teaching, teachers who are not currently
practicing, but would like to, will self-identify. A group of teachers will be chosen to teach with
the flex model the following semester. They will take over one of the courses previously curated
by a group 1, innovator, teacher. This requires them to teach in a similar content area. They will
also have that innovator as a mentor in order to ease the levels of discomfort with the course, as
well as, having someone else to help curate changes within the course. Teachers will not all be
enrolled right away, but now there is a second group of teachers, identifiable as early adopters, to
Rationale:
There are a few important points to emphasize in this step. First, the second group of
teachers should be interested in implementing a blended model into their repertoire. This
alleviates the tension of laggards, or those unconcerned with the transition to the blended model
being forced into a role for which they are unsuited, and a role that might in turn halt diffusion.
The second point to focus on is the mentor relationship that teachers have the opportunity to
nurture. Janikula (2017) researched the effects of mentorship on early teacher-burnout and
preparedness, "mentorship helps teachers feel more prepared in a variety of ways...students are
more likely to learn from a teacher who is well-prepared and confident..." (p. 30). While it is not
an exact parallel, it is very close. The early adopters are learning a new pedagogy, so they are
very similar to new in-service teachers, and giving them the support of expert innovators to
implement the model will help them feel prepared. Furthermore, they will have the content of the
course as previously constructed; that is another scaffold for the early adopter group. Finally,
adding a group of teachers will add to the continuance of diffusion of the model, and they will
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have the opportunity to mold the course as they see appropriate, so there is another layer of
Key Actors:
● Innovator Teachers
● Change Agents
Resources:
Timeline:
● 1-2 weeks
Determining the level of implementation of the innovation for the two groups effectively,
the innovators and early adopters will be important in determining how best to proceed with the
project (Rogers, 1995, p. 22). If teachers are progressing at a positive rate, as evidenced through
interviews, and developing effective strategies, as evidenced by assessment, then the project will
continue in creating more intentional adopters. This will lead to creating and developing
additional blended courses for students who find it to be a positive learning experience, those
who are excelling. Additionally, this is a good place, after a little less than a year, to determine
the pitfalls of the program, and what is not being implemented and utilized properly.
Rationale:
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Observing and interviewing teachers using some of the Concerns Based Adoption Model
is an effective way of determining levels of use among the identified adopters. The first group of
teachers, innovators, should reasonably show signs of routine and refinement, using the
technology and model without pedagogical glitches, as well as refining both pedagogy and
technology to fit the needs within their classroom. The early adopters group should reach the
level of routine use, while they may consistently reach levels of mechanical use because they
have not had the experience to consistently refine their pedagogy or technology practices (SEDL,
2011, 2:48 - 2:58). Using the Concerns Based Adoption Model, administrators and change agents
can identify how well the model is progressing among adopters. It also allows the adopters to
express concern over progress, or their belief in the model as a whole. A quality standardized
interview with checkpoint questions should give a clear picture of the adopting stakeholders'
Utilizing scores in classes and comparing them to previous years' scores in similar
assessments will be helpful in understanding how well students are adapting to the new
pedagogical model. If scores are significantly different, there is cause for further inquiry of
student and/or teacher behavior with the new model. If student scores are similar on benchmark
assessments, then the model may be working adequately. Seeing if students are making progress
in their learning is the most important piece. Finally, all stakeholders should be asked whether or
not they are pleased with the new model, and they should be asked to explain their answers in
order to get a better rounded understanding of how efficient, appropriate, or simply how well the
Key Actors:
● Adopting Teachers
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● Students
Resources:
● Conference Room
Timeline:
● 1-2 Weeks
The goal of this plan is to use tech-savvy teachers and administrators to implement a
blended learning classroom environment to improve student learning and engagement. To ensure
that this plan is consistently being implemented by all teachers and administrators, it is important
that professional development opportunities are offered from a variety of sources for the first
three years of implementation. With continual professional development, all agents will be more
inclined to continue usage of the technology innovation, and can improve skills needed to
administrators and staff will be receiving this professional development, if the lead change
facilitators are no longer available, there should be other staff and/or administrators who
benefitted from this learning experience and can step into those roles. Along with professional
development opportunities, it is also important that all agents involved in the implementation
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utilize their professional learning community. Everyone should reach out periodically to explain
tips, tricks, and other resources relevant to the implementation that would beneficial to further
successfully implement a blended model classroom. These sessions can be informal and in the
form of group discussion at faculty meetings, and/or through staff emails. The key factor in
ensuring that the implementation of a blended model classrooms continues past the initial three
to five year mark, even after key actors may have moved on, is to continue sharing success
stories, resources, and tips and tricks for all agents to be able to utilize with ease.
Summary Table
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