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    Ashley Bock is a student at the University of Arizona majoring in Finance with a 3.68 GPA. She has worked in several customer service roles including as a server at Red Lobster, a service champion at Taco Bell, and a crew member at Peter Piper Pizza. In these roles, she has balanced school with work, greeted customers to create a positive experience, identified customer needs, and trained new employees. Additionally, she volunteered with Indiana University Dance Marathon where she raised $1100 for Riley Hospital through creative fundraising efforts and student recruitment.

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    Ashley Bock is a student at the University of Arizona majoring in Finance with a 3.68 GPA. She has worked in several customer service roles including as a server at Red Lobster, a service champion at Taco Bell, and a crew member at Peter Piper Pizza. In these roles, she has balanced school with work, greeted customers to create a positive experience, identified customer needs, and trained new employees. Additionally, she volunteered with Indiana University Dance Marathon where she raised $1100 for Riley Hospital through creative fundraising efforts and student recruitment.

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    42 views1 page

    Ashley Resume

    Uploaded by

    api-531038533
    Ashley Bock is a student at the University of Arizona majoring in Finance with a 3.68 GPA. She has worked in several customer service roles including as a server at Red Lobster, a service champion at Taco Bell, and a crew member at Peter Piper Pizza. In these roles, she has balanced school with work, greeted customers to create a positive experience, identified customer needs, and trained new employees. Additionally, she volunteered with Indiana University Dance Marathon where she raised $1100 for Riley Hospital through creative fundraising efforts and student recruitment.

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    Ashley Bock

    11 E. Orange Grove Rd Tucson, AZ 85704


    520.729.8101 | ashleybock@email.arizona.edu
    EDUCATION
    The University of Arizona, Eller College of Management
    Tucson, AZ
    Bachelor of Science in Business Administration
    Expected May 2022
    Major: Finance
    GPA: 3.68
    Honors: Wildcat Excellence Award, Dean’s List Honors
    EXPERIENCE
    Red Lobster Tucson, AZ
    Server/Hostess August 2018- present

     Act as first person of contact, welcoming and greeting customers into a positive environment, influencing
    them to come back and do business with us again
     Balance 30-40 hours of work with academic priorities
     Communicate proficiently and act friendly with the guest to build a mutual professional relationship
     Identify any customer needs or complaints and provide solutions promptly to guarantee customer
    satisfaction
    Taco Bell Tucson, AZ
    Service Champion April 2017-August 2018

     Engaged customers by persuading them to do feedback surveys, which resulted in the store having high
    satisfaction rates, above 80%
     Coordinated with other team members in different positions to ensure all work was being completed
    efficiently
     Effectively and frequently handled two tasks at once, taking orders in drive thru while at the same time
    taking payments at the window, maintaining exceptional turn times
    Peter Piper Pizza Tucson, AZ
    Crew Member September 2016- April 2017

     Trained new employees in different job duties, teaching them effective and efficient ways to complete tasks
    in order for the store to be equipped with knowledgeable workers
     Promoted limited time offers and special deals to customers, influencing them to continue coming back
     Prepared food items such as pizza, wings, desserts, etc. in a timely and efficient matter even when hectic
    situation or environment
    Indiana University Dance Marathon Tucson, AZ
    Fundraising Volunteer August 2018- May 2019

     Creatively strategize ways to help raise money for the children at Riley Hospital in a fun way, including
    doing dares other students would give in exchange for their donation
     Raised $1100 in donations
     Encourage others to be involved in the organization through recruitment and presentations, going around
    campus informing fellow students of what IUDM is, and helping them realize the impact had on the
    childrens’ health
    ADDITONAL
    SKILLS: mathematical analysis, Microsoft programs, accounting/finance
    INTERESTS: math/numbers, community service, sports, art

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