Navin Binayke

Mobile: 09823966169/09923197348
Email: Vicky_binayke@yahoo.com

Objective
Seeking challenging assignments in Relationship Management/ Banking & ITES / BPO industry.

Synopsis

✓ 9+ Years and of experience in F&A.

✓ Presently associated as Senior Analyst (Team Lead Equivalent) with FIS Global Solutions.
✓ Experience in Collection, process improvement / procedures to facilitate smooth collection process, Account
Receivable activities, Reporting, meeting and exceeding the SLA’s and Balance Sheet Reconciliation.

Personal Skill Set

✓ Client Interaction in an Effective manner.
✓ Problem Solving and Decision Making.
✓ Enhanced Presentation Skills.
Areas of Expertise
✓ Invoicing.
✓ Collections
✓ Cash Application
✓ Balance Sheet Reconciliation
✓ Reporting.
✓ Month end Activities.
Operations Management
✓ Responsible for a very busy and high volume AR function which include managing & supervising of 12 FTE's.
✓ Preparing and handling Weekly KPI calls with Clients.
✓ Taking Daily Team Huddle, Monthly One on One and Appraisals
✓ Working on Daily, Weekly and Monthly SOX reports
✓ Instrumental in maintaining, exceeding and finalizing the KPI’s.
Client Serving
✓ Identify and develop new streams for long-term revenue growth and maintaining relationships with customers to
achieve repeat/ referral business.
✓ Coordinate with various departments for smooth functioning of overall operations.
✓ Manage Customer Relation Operations & ensure maximum Customer Satisfaction.
✓ Handle customer feedback and minimizing customer grievances.
Organisational Achievements and Awards
✓ Has been selected for transition 4 times to United Kingdom and successfully transitioned For AR.
✓ Travelled to Ghana to migrate the Activities of Cash Application & Credit Control.
✓ Has been awarded as an Individual extra miller twice both from Client and Infosys for best performance and
handling the team
✓ Awarded “Leading Light” and Mega star award Award in Infosys for the financial year 2014’15
✓ Appreciation email from clients for outstanding performance and awarded 350.00 Pounds.
✓ Infosys ‘RAMP’ award for reaching targets during month end crisis and for appreciation from client.
✓ Awarded “Team Extra Miler award” in Infosys.
✓ Awarded “Individual Extra Miler” award In Infosys.
✓ Received Superstar award for bringing the DSO to record low for NZ and Qatar local market.

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Organisational Experience
Since March’09 – December 2013 Infosys BPO Ltd Process
Specialist

T-Mobile & Ornage (AR - Collections / Cash Applications) Mar 2009 – November
2013:

Direct Debit Payments:-

✓ Reconciling all the payment which comes through Direct Debit and ensuring there is no variance between Bank
amount and the amount in books of amounts.
✓ If there are any variance then rectifying it by comparing all the payments of bank records and books records,
Collections:-
✓ Need to call corporate customer for asking the payment for invoice which are over due.
✓ Once the payment is made then we go ahead and allocate the payment to correct invoice.
✓ Responsible for timely collection and maintaining delinquency as per client SLA’s.
✓ Responsible for making and receiving calls to end customer for timely collection and dispute resolution.
✓ Sorting & distributing the accounts in the team according to the dollar value for effective collection.
Debt Collections Agency ( DCA ) Payments.
✓ Collecting all the payments which are received through Debt Collection agency.
✓ Calculating the commission amount for all the agency
✓ Reconciling the amounts agency payment record with bank record.
Ensuring the payments received through BACS have been posted through correct customer account.
✓ Posting all the payments which are received from customers through bank to the correct customer account and to
the correct invoices.
✓ Ensuring that all the payments are being posted on daily basis and the payment which have been made by
customer is being closed by correct customer account.
Managing Unallocated Cash & Suspense Account:-
✓ Ensuring all the payments received are posted to correct customer account and to correct invoice.
✓ Contacting customers to get remittances for the payment received.
✓ Working on Suspense Account and Unallocated Cash
Reconciliation:
✓ Identifying the unapplied payment and following up with customer for correct remittances.
✓ Identifying the Credit memos and applying it to the concern invoices in Oracle.
✓ Reconciliation of charge back and debit memo’s generated due to manual charges.
✓ Coordinating with Cash Apps team for timely closure of the payments.
Dispute Resolution:
✓ Identifying various disputes on account and Resolving.
✓ Coordinating with client Tax Department for any Tax related issues.
✓ Resolution to the customers in terms of account resolution.
✓ Maintaining record of all GL for Payroll Controls.
✓ Daily reconciliation of Missing Cash, Card payments, Reporting missing sales and fraud to security managers.
✓ Taking Care of all Month End Journal postings and Reports.

December 2013 – March 2017 Vodafone Ltd Senior Analyst

Reporting:-
✓ Preparing Daily and 90 Day Forecast and sending to Treasury.
✓ Preparing Weekly DSO files for all local Market.
✓ Preparing the KPI report for all local market.
✓ Submitting Monthly Deck for 3 Local Markets.

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Collections and Cash Application:
✓ Responsible for collections of all the payments which is due
✓ Preparing Weekly Ageing file for all Local Market and following Up with Customer for the payment.
✓ Allocating the Daily payment received and applying it to customer account.
✓ Preparing Bad Debt Provision (Preparing Journal and Write off).
✓ Sending SOA to customer on weekly basis.
Invoicing:
✓ Processing the Invoices and sending to the customers.
✓ Processing the sales order and creating the invoices.
✓ Doing the reconciliation of the payment received with the invoices processed.
Order Processing:
✓ Processing the Orders received from Local market and sending the Invoices to customer.
✓ Preparing the Credit not whenever required and applying it on account.
✓ Doing the Stock Reconciliation.
Interconnect / Netting:-
✓ Downloading and processing Interconnect Invoices for Qatar & New Zealand.
✓ Chasing Vendor for all payable Invoices.
✓ Preparing Netting proposal for all interconnect customer.
✓ Netting the receivable & Payable invoices and posting the difference amount invoice on Customer/Vendor account.
✓ Responsible for all collection for Payable/ Receivable Interconnect Invoices.
Balance Sheet Reconciliation & SOX compliance: -
✓ Doing reconciliation for 75 GL’s.
✓ Providing the comments for all the open/Aged items.
✓ Completing audit and furnishing samples for SOX compliance for 6 Local Market.
Reporting & KPI Preparation:-
✓ Preparing the Month end KPI for all Local Market.
✓ Calculating the CPOT & DSO for all Local Market.

Since March 2017 – Till Date FIS Global Solutions Specialist

Collections & Reporting:-

✓ Currently handling the portfolio of 60Mn USD for NAFI Region.
✓ Responsible for timely collection and maintaining DSO as per set KPI.
✓ Responsible for making and receiving calls to end customer for timely collection and dispute resolution.
✓ Sorting & distributing the accounts in the team according to the dollar value for effective collection.
✓ Weekly meeting with Account Managers for the accounts aged above 60+ days.
✓ Preparation of DSO report on monthly basis
✓ Preparation of CFO report which shows the ageing details of NAFI and also the high Dollar Invoices.
✓ Preparing and handling Weekly KPI calls with Clients.
✓ Taking Daily Team Huddle, Monthly One on One and Appraisals.
✓ Co-ordinating with Cash Application and Billing team to make sure that client account is update with correct data.
✓ Processing refunds for the payment which are received duplicate, overpayment.

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Training / Certifications
✓ Completed Finance Centre of Excellence training “Accounting Fundamental Certification” from INFOSYS.
✓ Completed CME T200 training from INFOSYS-BPO in 2012.
✓ Completed Milestone 3.0 from INFOSYS-BPO in 2013.
✓ Completed Train the Trainer certification from INFOSYS-BPO in 2013.
Academic Credentials
✓ University of Pune
Masters in Business Administration (MBA), year – 2007-2009
Passed in First Class
✓ Babasaheb Ambedkar Maharatwada University
Bachelor of Commerce (B.Com.), year – 2007
Passed in First Class
Personal Details
Date of Birth : 10th Sept 1986
Passport . : Yes. Valid Till 2021
Languages Known : English, Hindi, and Marathi
Address : #5/6, “Rajkanya”
Gulmandi, Tilak Road
Aurangabad – 431001
MAHARASHTRA.

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