1.

A __________________ organization is a small core organization that outsources major business

functions such as manufacturing, allowing the firm to concentrate on its core competencies.
a. network
b. virtual
c. modular
d. learning
(a; moderate; p. 282)

2. A ________________ organization uses outside suppliers to provide product components which are
then assembled into final products.
a. network
b. virtual
c. modular
d. learning
(c; moderate; p. 282)

3. Why is keeping employees connected a major structural design challenge for managers?
a. Work tasks are fairly predictable and constant.
b. Most jobs are full-time and continue indefinitely.
c. Work is done at the employer’s place of business under a manager’s supervision.
d. Employees are widely dispersed.
(d; easy; p. 283)

4. A learning organization has developed its _______________.

a. educational department to keep employees trained
b. capacity to adapt and change
c. barriers to entry of its markets
d. a sustainable competitive advantage that is easy to maintain
(b; difficult; p. 284)
5. Some organizational theorists go so far as to say that an organization’s ability to __________
may be the only sustainable source of competitive advantage.
a. apply what they learn
b. maintain its structure
c. keep employees connected
d. manage a global structure
(a; moderate; p. 284)