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CBLM CSS COC JC
Welcome!
Remember to:
You must pass the Institutional Competency Evaluation for this competency
before moving to another competency. A Certificate of Achievement will be awarded
to you after passing the evaluation.
List of Competencies
Learning Outcome:
Upon completion of this module, you must be able to:
1. Assemble computer hardware
2. Install operating system and drivers for peripherals/devices.
3. Install the computer application software
4. Conduct testing and documentation
Assessment Criteria:
1. Unit assembly is planned and prepared to ensure OH&S policies and
procedures are followed in accordance with systems requirements
2. Materials necessary to complete the work are identified and obtained
in accordance with established procedures and checked against
systems requirements
3. Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety
4. Computer hardware is assembled in accordance with established
procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements
6. Portable bootable devices are created in accordance with software
manufacturer instruction
7. Customized installers are prepared in accordance with software
utilization guide and end user agreement.
Observation
Practical demonstration
Written Examination
Oral questioning
Learning Objectives:
After reading of this Information Sheet, you should be able to:
CONCEPT DEVELOPMENT:
EFFECTS OF COMPUTERS
Violation of Privacy
Nearly every life event is stored in a computer somewhere--in medical
records, credit reports, tax records, etc. It is crucial that personal and
confidential records be protected properly. In many instances, where these
records were not properly protected, individuals have found their privacy
violated and identities stolen.
Health Risks
Prolonged or improper computer use can lead to injuries or disorders of the
hands, wrists, elbows, eyes, necks, and back. Computer users can protect
themselves from these health risks through proper workplace design, good
posture while at the computer, and appropriately spaced work breaks.
Another health risk, called computer addiction, occurs when someone
becomes obsessed with using the computer. Once recognized, computer
addiction is a treatable disorder.
Public Safety
Adults, teen, and children around the world are using computers to share
publicly their photos, videos, journals, music, and other personal
information. Some of these unsuspecting, innocent computer users have
fallen victim to crimes committed by dangerous strangers. Protect yourself
and your dependents from these criminals by being cautious. For example,
do not share information that would allow others to identify or locate you.
Impact on Environment
Computer manufacturing processes and computer waste are depleting
natural resources and polluting the environment. The amount of resources
required to manufacture a personal computer equals that of a mid-sized car.
When computers are discarded in landfills, they release toxic materials and
potentially dangerous levels of lead, mercury, and flame retardants.
Strategies that can help protect the environment include recycling,
regulating manufacturing processes, extending the life of computers, and
immediately donating replaced computers.
A. IDENTFICATION
Direction: Identify the Precautions and Procedures write TRUE if the
statement is correct and FALSE if the statement is wrong.
B. MATCHING TYPE
Direction: Select your answer on the choices below that will
correspond on the statement. Write the letter of your answer on the space
provided.
A. Violation of Privacy
B. Impact on the Environment
C. Public Safety
D. Health Risk
E. Impact on Labor Force
A. IDENTIFICATION
1. TRUE
2. FALSE
3. TRUE
4. FALSE
5. FALSE
B. MULTIPLE CHOICE
1. B
2. E
3. A
4. C
5. D
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
Are you the person everyone calls when they have a computer problem?
Have you considered getting paid for fixing near-fatal errors and turning
your PC prowess into a business? According a recent report, sales of
computer services are expected to exceed $47 billion this year in the U.S.
alone, with PC repair leading the way. But there are some requirements that
you need to know before joining the bandwagon of Computer Hardware
Servicing trade, like document/forms (e.g. Job Orders, Request Forms, and
Report Sheets) and qualifications for personnel in repairing computers.
REQUIRED DOCUMENTS/FORMS:
A. Job Order
A Job order (known as works order outside of the United States
because the work is produced in a manufacturing area known as the works)
or job order (sometimes job ticket or work ticket, as it often has some type of
ticket attached) is an order received by an organization from a customer or
client, or an order created internally within the organization. A work order
may be for products or services.
Contractors may use a single job work order and invoice form that
contains the customer information, describes the work performed, lists
charges for material and labor, and can be given to the customer as an
invoice.
Education
Employers prefer applicants who have completed formal electronics
training in a vocational school, community college or similar setting, reports
the Bureau of Labor Statistics. Training programs may last from 6 months
to two years. Some employers require at least a high school diploma or GED.
Certifications
Trainees can take the TESDA NC II Computer System Servicing
assessment to demonstrate their competency for entry-level jobs to
employers. The Technical Education and Skills Development Authority or
TESDA offers a variety of certification programs. In addition, technicians can
achieve certifications even for traineeship.
IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. FALSE
6. FALSE
7. TRUE
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
3. Set-up computer
5. Connect the
power cable to
the system unit
through the AVR
A. IDENTIFICATION
Did you . . . .
YES NO
Learning Objectives:
After reading this Information Sheet, you should be able to identify the
different part of the system unit
The system unit is a box-like case that houses the processor, memory and
other electronic components of the computer that are used to process data.
All other computer system devices, such as the monitor, keyboard, and
mouse, are linked either directly or indirectly into the system unit.
To conserve on space,
all-in-one computer houses
the system unit in the same
physical case as the
monitor. On notebook computers, the keyboard and pointing device often
occupy the area on the top of the system unit. The display attaches to the
system unit by a hinge. The system unit on a handheld computer usually
consumes the entire device. On these devices, the display is part of the
system unit too.
The Motherboard
When the cover of a system unit is removed, the motherboard, also
called system board, can be seen inside the housing. The motherboard, a
single circuit board, provides the path through which the processor
communicates with memory components, other components, and peripheral
devices. In a typical personal computer, the components attached to the
motherboard include processor, memory chips, support electronic circuitry,
and expansion boards. It is the processor that is the most important
component of the motherboard.
2. Input/output Ports
Also commonly referred to as I/O ports for short. These ports are
located at the back of the computer and follow a standard PC color coding.
Below are the I/O ports along with the colors they represent.
Don’t forget: while HDDs and SSDs do the same thing-- store data--
there is a big difference between how HDDs and SSDs do accomplish this.
4. Power Connectors
The ATX (Advanced Technology extended) connector (found in more
recent motherboards) has 20 or 24-pin female connectors. This is the largest
connector on the motherboard as this draws out the needed power directly
from the power supply.
The RAM slots are, unsurprisingly, where you place the RAM modules.
There is the SIMM slot (Single in-line memory module) that only supports
32-bit bus and there is the DIMM slot (Dual inline memory module) that can
simultaneously run with a 64-bit bus.
DDR3 (Double Data Rate 3th Generation) was once the standard with
RAM, but this has slowly been replaced with DDR4 (Double Data Rate 4th
Generation). While DDR3 is still surprisingly effective, DDR4 is slowly
becoming the standard. Moreover, most motherboards don’t support both
DDR3 and DDR4, so there are compatibility and future proofing concerns.
The Memory
While performing a processing operation, a processor needs a place to
temporarily store instructions to be executed and the data to be used with
those instructions. The CPU cannot process data on an input device or disk
directly; the data must first be available in memory. A computer's memory
in the system unit, located physically close to the CPU (to decrease access
time), provides the CPU with a working storage area for program
instructions, data and information. Memory is also known as primary
Random Access Memory (RAM) is the memory chips that are mounted
directly on the motherboard or mounted on peripheral cards that plug into
the motherboard. The RAM chips consist of millions of switches that are
sensitive to changes in electric current. When the computer is powered on,
certain operating system files are loaded from a storage device such as a
hard disk into RAM. These files remain in RAM as long as the computer is
running. As additional programs and data are requested, they are read from
storage into RAM. The processor acts upon the data while it is in RAM.
During the running time, the contents of RAM may change as the program
is executed.
CMOS- Some RAM chips, flash memory chips, and other types of memory
chips use complementary metal-oxide semiconductor (CMOS) technology
because it provides high speeds and consumes little power. CMOS
technology uses battery power to retain information even when the power to
the computer is off. Battery backed CMOS memory chips, for example, can
keep the calendar, date, and time current even when the computer is off.
The flash memory chips that store a computer's startup information often
use CMOS technology.
A. IDENTIFICATION
1. A
2. A
3. A
4. A
5. B
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
Multi-tester or Multi-meter
A multi-meter or a multi-tester,
also known as a VOM (Volt-Ohm
meter), is an electronic measuring
instrument that combines several
measurement functions in one
unit
Pliers (Assorted)
Pliers is a hand tool used to hold
objects firmly, for bending,
or physical compression.
Soldering Gun
A soldering gun is
a tool for soldering metals using
tin-based solder to achieve a
highly conductive contact
DE soldering Tool
DE soldering tools are used for
removing the molten solder so that
the joint may be separated.
Allen Wrench
A hex key, Allen key, or Allen
wrench (also known by various
other synonyms) is a tool of
hexagonal cross-section used to
drive bolts and screws that have a
hexagonal socket in the head
(internal-wrenching hexagon drive)
Flashlight
A flashlight (or torch in British
English) is a hand-held portable
electric-powered light source.
Usually the light source is a
small incandescent light
bulb or light-emitting diode (LED)
IC Insertion and Extraction Tool
Used for extracting and inserting
BIOS Chip
Tweezers
Date Developed: Document No.
Computer System
Servicing NCII Issued by: Page 45
of 113
Developed by: Revision No.
Installing and Configuring
Computer System Capistrano John
Carlo
Tweezers are tools used for
picking up objects too small to be
easily handled with
the human hands
1. Tools used for picking up objects too small to be easily handled with
the human hands.
a. Long nose
b. Gloves
c. Tweezers
2. A device used to safely ground a person working on very sensitive
electronic equipment, to prevent the buildup of static electricity on
their body.
a. Antistatic tools
b. ESD
c. Multi tester
3. Tool for driving screws and often rotating other machine elements with
the mating drive system.
a. Screw driver
b. Pliers
c. Gloves
4. Tools are used for removing the molten solder so that the joint may be
separated.
a. Soldering gun
b. Electrical tape
c. DE soldering Tool
5. It enclosed or protect the eye area in order to prevent particulates,
infectious fluids, or chemicals from striking the eyes.
a. Googles
b. Shades
c. Eyeglasses
A. IDENTIFICATION
1. C
2. A
3. A
4. C
5. A
LEARNING OBJECTIVES:
You might think that disassembly and assembly of the system unit is
easy. Yes it is provided that you have done it correct and safely. The first
thing that every computer technician should keep in mind is SAFETY. You
must think that electrocution and nasty cuts are the most common injuries
a computer technician might have and we need to avoid it by following
simple safety procedures. To disassemble and assemble a computer is
integral as being a Computer Hardware.
All the components should now be out of the computer case. If you’re
reusing the case, this is a good time to get rid of all the dust and lint that
might have collected.
COMPUTER ASSEMBLY
If you are rebuilding the computer, insert the components in the
opposite order you removed them, starting with the motherboard. Plug in all
the cables as you insert the component; most items will plug into the
motherboard and the power supply unit.
YES NO
Did you . . . .
Follow OH&S
Observation
Practical demonstration
Written Examination
Oral questioning
Learning Objectives:
After reading of this Information Sheet, you should be able to:
You need two types of software in order to use your computer (or any
other computerized device). These are applications and system
software/Operating system. Applications are the programs you use to do
tasks, such as write a document, surf the web, or play games. System
software runs the computer system for you. Another name for system
software is an operating system. There are many different operating
systems, but they all have a similar architecture (or structure). That is
because they must all overcome the same problems and perform the same
basic functions. An operating system must be able to:
A GUI uses graphics (or pictures) and menus to help the user access
resources and issue commands. Windows XP, Linux and Mac OS X are
examples of GUI operating systems.
A. IDENTIFICATION
Learning Objectives:
After reading of this Information Sheet, you should be able to:
Input devices are any devices that allow data to be input into a
computer system. The most common examples are the keyboard and mouse,
although there are many others. Output devices are any devices to which
the computer can send output data, such as the monitor or printer. These
I/O devices are connected to the CPU by a series of system busses on the
motherboard. The operating system is responsible for issuing commands to
I/O devices, as well as handling all interrupts and errors generated by the
devices. The operating system needs some way to efficiently manage all of
these devices and the flow of data coming
in from them, or going out to them.
Mouse
A computer mouse lets us click buttons,
pick options, highlight sections, access files and
folders, move around your computer, and more.
Think of it as your digital hand for operating a
computer. What the mouse looks like on screen
changes depending on what you’re doing. Its
names include: mouse, cursor, pointer, and arrow.
Keyboard
A computer keyboard lets us type text and enter commands.
Letters/Symbols/Numbers
a-z, A-Z, 1-0, and many symbols are available on standard keyboards.
To get capital letters, hold a shift key and then press an A-Z letter
once.
To type the upper character on a key, hold shift then press the key
once.
1. __________ devices are any devices that allow user to send data into a
computer system.
2. _________ allows you to escape out of something, such as a full screen
presentation.
3. Arrow keys that move the cursor to different positions on the screen is
a example of _________________.
4. A computer _________ lets us click buttons, pick options, highlight
sections, access files and folders, move around your computer, and
more. name for system software is an __________________.
5. A computer _______________ lets us type text and enter commands.
A. IDENTIFICATION
1. Input
2. ESC
3. Navigational keys
4. Mouse
5. Keyboard
Learning Objectives:
After reading of this Information Sheet, you should be able to:
Bootable devices
A boot device is any piece of hardware that can read or contains the
files required for a computer to start. For example, a hard drive, floppy
disk drive, CD-ROM drive, DVD drive, and USB jump drive are all
considered bootable devices. However, unless the necessary boot files are
stored on the drive, diskette, or disc, the computer will not be able to boot
from that device.
Today, there are many different ways to create a bootable disc or
another type of bootable drive. This bootable device is use if you need to
troubleshoot or install an operating system, follow one of the links below
that relates to the bootable media you're trying to create.
ISO file
In common use, an "ISO File" is a file that contains the complete
image of a disc. Such files are often used when transferring CD/DVD images
over the Internet. Depending on who you're talking to, "ISO File" may refer to
all disc image files or only certain kinds.
Make sure to leave all other options as shown in the screenshot above.
3. Then that’s it, you can press the “Start” button to begin the transfer.
4. At the end of the installation, your USB flash drive is ready to use.
Windows Vista Version 6.0 Windows Vista (name of Vista, e.g., Windows Vista Home Basic).
Windows XP 5.1.2600 Windows XP (name of XP, e.g., Home Edition, Professional, Media
Center Edition).
with FAT32, MMX, USB and AGP support.
support FAT32 and MMX.
Windows 95 4.00.950 A Windows 95 with Service Pack 1 or OSR (OEM Service Release) 1.
4. Find your BIOS's boot options menu. The boot options menu of your
BIOS may vary in location or name from the illustration, but you may
eventually find it if you search around.
If you can't find the boot options menu, search the name of your
BIOS (most likely located in the BIOS menu) online for help.
9. Accept the License Terms. Read over the Microsoft Software License
Terms, and click the checkbox next to "I accept the license terms".
Then click Next in the lower-right corner.
11. Decide on which hard drive and partition you want to install
Windows on. A hard drive is a physical part of your computer that
stores data, and partitions "divide" hard drives into separate parts.
If the hard drive has data on it, delete the data off of it, or format it
Be aware that this will permanently erase all data from the disk.
Select the hard drive from the list of hard drives.
Click Drive options (advanced).
Click Format from Drive options.
If your computer doesn't have any partitions yet, create one to
install Windows on it.
Select the hard drive from the list of hard drives.
Click Drive options (advanced).
Select New from Drive options.
12. Install Windows on your preferred hard drive and partition. Once
you've decided on where to install Windows, select it and click Next.
Windows will begin installing. Your computer may start and restart
several times during the installation process.
16. Type your password and click Next. If you don't want a
password, leave the text boxes blank and then click Next. This is the
password you will need to sign in to Windows using your account.
17. Enter your product key then click Next. Your product key is
located on the case of your Windows 7 disc if you purchased the disc.
18. Choose
your Windows Update settings. You can select "Use recommended
settings", "Install important updates only", or "Ask me later".
Use recommended settings automatically sets update and security
settings recommended by Microsoft.
Install important updates only configures your computer only to
install necessary updates.
Ask me later disables your security until you have made a decision.
19. Set your time and time zone. Use the drop-down menu to select
your time zone, and then use the calendar and clock to select today's
20. Set your network type. Once the computer connects to your
network, Windows will go through the process of setting up your
desktop.
If the computer is connected to your own personal network, choose
Home network.
If you are connected to the network at your workplace, choose
Work network.
If you're connected to a public network from places such as
restaurants and shops,
Warty
4.10 2004-10-20 2006-04-30 2.6.8
Warthog
Hoary
5.04 2005-04-08 2006-10-31 2.6.10
Hedgehog
Breezy
5.10 2005-10-13 2007-04-13 2.6.12
Badger
Dapper 2011-06-
6.06 LTS 2006-06-01 2009-07-14 2.6.15
Drake 01
6.10 Edgy Eft 2006-10-26 2008-04-25 2.6.17
7.04 Feisty Fawn 2007-04-19 2008-10-19 2.6.20
7.10 Gutsy 2007-10-18 2009-04-18 2.6.22
Date Developed: Document No.
Computer System
Servicing NCII Issued by: Page 78
of 113
Developed by: Revision No.
Installing and Configuring
Computer System Capistrano John
Carlo
Public support until
Versio Code Release
Initial kernel version
n name date Desktops Servers
Gibbon
2013-05-
8.04 LTS Hardy Heron 2008-04-24 2011-05-12 2.6.24
09
8.10 Intrepid Ibex 2008-10-30 2010-04-30 2.6.27
Jaunty
9.04 2009-04-23 2010-10-23 2.6.28
Jackalope
9.10 Karmic Koala 2009-10-29 2011-04-30 2.6.31
2015-04-
10.04 LTS Lucid Lynx 2010-04-29 2013-05-09 2.6.32
30
Maverick
10.10 2010-10-10 2012-04-10 2.6.35
Meerkat
11.04 Natty Narwhal 2011-04-28 2012-10-28 2.6.38
11.10 Oneiric Ocelot 2011-10-13 2013-05-09 3.0
Precise
12.04 LTS 2012-04-26 2017-04-28 3.2
Pangolin
Quantal
12.10 2012-10-18 2014-05-16 3.5
Quetzal
Raring
13.04 2013-04-25 2014-01-27 3.8
Ringtail
Saucy
13.10 2013-10-17 2014-07-17 3.11
Salamander
14.04 LTS Trusty Tahr 2014-04-17 2019-04-30 3.13
Utopic
14.10 2014-10-23 2015-07-23 3.16
Unicorn
15.04 Vivid Vervet 2015-04-23 2016-02-04 3.19
15.10 Wily Werewolf 2015-10-22 2016-07-28 4.2
16.04 LTS Xenial Xerus 2016-04-21 2021-04 4.4
16.10 Yakkety Yak 2016-10-13 2017-07-20 4.8
17.04 Zesty Zapus 2017-04-13 2018-01-13 4.10
Artful
17.10 2017-10-19 2018-07-19 4.13
Aardvark
18.04 LTS Bionic Beaver 2018-04-26 2023-04 4.15
Cosmic
18.10 2018-10-18 2019-07-18 4.18
Cuttlefish
19.04 Disco Dingo 2019-04-18 2020-01 5.0
19.10 Eoan Ermine 2019-10-17 2020-07 5.3
20.04 TBA 2020-04 2025-04 TBA
4. Find your BIOS's boot options menu. The boot options menu of your
BIOS may vary in location or name from the illustration, but you may
eventually find it if you search around.
If you can't find the boot options menu, search the name of your
BIOS (most likely located in the BIOS menu) online for help.
Where,
Erase Disk and Install Ubuntu – Choose this option if your system is
going to have only Ubuntu and erasing anything other than that is not a
problem. This ensures a fresh copy of Ubuntu 18.04 LTS is installed in
your system.
Encrypt the new Ubuntu installation for security – Choose this option
if you are looking for extended security for your disks as your disks will
be completely encrypted. If you are beginner, then it is better not to worry
about this option.
Use LVM with the new Ubuntu installation – Choose this option if you
want to use LVM based file systems.
Date Developed: Document No.
Computer System
Servicing NCII Issued by: Page 82
of 113
Developed by: Revision No.
Installing and Configuring
Computer System Capistrano John
Carlo
Something Else – Choose this option if you are advanced user and you
want to manually create your own partitions and want to install Ubuntu
along with existing OS (May be Windows or other Linux Flavor)
In this article, we will be creating our custom partitions on a hard disk of
40 GB and the following partitions are to be created:
You can see the available disk size for Ubuntu in the next window as
shown below:
Click on Continue
Click on “OK”
Once you are done with the partition creation task , then click on
“Install Now” option to proceed with the installation.
YES NO
Did you . . . .
COMPUTER DRIVERS
Learning Objectives:
After reading of this Information Sheet, you should be able to:
Device Driver
If the appropriate driver is not installed, the device may not function
properly, if at all. For Microsoft Windows users, a driver conflict or an error
can be seen in the Device Manager. If problems or conflicts are encountered
with a driver, the computer manufacturer or hardware manufacturer will
release a driver update to fix the problems.
PrinterA100
Win9x
Win2k
WinXP
PrinterA200
Win9x
Win2k
WinXP
PrinterB100
Win9x
Win2k
WinXP
Once the drivers are found on the drive, you must determine
how the drivers are packaged. If the directory contains executable files
or a setup file, you can install the driver using an executable. If the
directory contains .inf files, you can install the driver using an inf or
use the "have disk" option during the install. If the drivers are
compressed into a .zip file, you need to uncompress the file.
Note
The executable may be packaged in a compressed file, which
means before looking for the setup file, you need to uncompress
the downloaded file. If after uncompressing the file, it still does not
contain an executable file, setup file, or does not install your
hardware device, continue with the below recommendations.
Finally, if you are successful with installing your drivers and the
computer asks to reboot the computer, make sure to reboot the
computer after the driver is installed.
2. In the Device Manager, make sure the device you are attempting
to install is not already listed from past install attempts. If the
device is found, highlight and remove it from Device Manager to
prevent any conflicts during the install.
Note
The "Add hardware" icon is only available in Windows XP and prior
versions of Windows.
Locate the .inf file for your version of Windows. Right-click that
file and choose the option for install.
Note
Make sure you are installing the correct .inf file and not an .inf file
for another device or for a different version of Windows.
Once you have right-clicked and installed the driver, reboot the
computer.
YES NO
Did you . . . .
Install .netFramework
Observation
Practical demonstration
Written Examination
Oral questioning
Learning Objectives:
After reading of this Information Sheet, you should be able to:
Utility programs
Generic programs
Integrated programs
Specific software
Bespoke software
Spreadsheet software
Database software
Presentation software
Internet Browsers
Email Programs
A. IDENTIFICATION
1. G
2. H
3. D
4. E
5. B
6. A
7. F
8. C
Learning Objectives:
After reading of this Information Sheet, you should be able to:
General tips
1. Open My Computer.
Date Developed: Document No.
Computer System
Servicing NCII Issued by: Page 107
of 113
Developed by: Revision No.
Installing and Configuring
Computer System Capistrano John
Carlo
2. In the My Computer window, open the drive that contains the
installation files. For example, if the files are on the CD-ROM drive,
open the D: drive or letter of your CD-ROM drive.
3. In the drive that contains your files, locate either the executable setup
(i.e. "setup.exe") or install file. Double-clicking on this file starts the
installation process. If you see multiple setup or install files, try to
locate an executable file or double-click each of the setup or install
files until you find the file that starts the installation. Many times the
icons associated with the installation files have the same name.
Some of the new computers may no longer have a disc drive. If your
computer does not have a disc drive try installing what is on the CD from
the Internet. Computer drivers, software for hardware devices, and some
games and other programs are available for downloaded and can be installed
from a download.
If the program is not available for download, copy the contents all of
the CD or DVD to another drive on another computer. For example, you
could copy the contents of the disc to a USB flash drive and then install the
program from the USB flash drive.
Tip
If you need help with downloading a program see our how to
download page.
1. Open Windows Explorer or My Computer and find the USB drive that
is often the last drive letter.
2. Once the drive is opened find the setup or executable file, double-click
the file icon to start the setup process.
2. Locate the
file
“setup.exe”
and double
click the file
to begin
installation.
Note
If you select “Custom,” click the radio button next to “Keep all previous
versions,” then click on the “Installation Options” tab and select “Run all from
My Computer.” The setup wizard will then proceed with installation.
Equipment: Computer
YES NO
Did you . . . .