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    This document discusses the impact of the COVID-19 pandemic on animal welfare organizations in Malaysia. It notes that animal shelters have faced issues like decreased funding from public donations due to economic hardships and an inability to hold fundraising events. They have also struggled with lack of manpower as volunteers could not assist during lockdowns. Further, with more pets being abandoned, the shelters have dealt with problems like shortages of food, supplies and shelter capacity. The research aims to understand these challenges and how organizations coped with lack of funds, manpower and large numbers of strays during the pandemic. It seeks to acknowledge the problems faced by strays and how public perceptions of animal welfare groups may have changed.

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    This document discusses the impact of the COVID-19 pandemic on animal welfare organizations in Malaysia. It notes that animal shelters have faced issues like decreased funding from public donations due to economic hardships and an inability to hold fundraising events. They have also struggled with lack of manpower as volunteers could not assist during lockdowns. Further, with more pets being abandoned, the shelters have dealt with problems like shortages of food, supplies and shelter capacity. The research aims to understand these challenges and how organizations coped with lack of funds, manpower and large numbers of strays during the pandemic. It seeks to acknowledge the problems faced by strays and how public perceptions of animal welfare groups may have changed.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    112 views84 pages

    Group 6 - The Impact of Covid-19 Pandemic Towards The Animal Welfare

    Uploaded by

    api-531433079
    This document discusses the impact of the COVID-19 pandemic on animal welfare organizations in Malaysia. It notes that animal shelters have faced issues like decreased funding from public donations due to economic hardships and an inability to hold fundraising events. They have also struggled with lack of manpower as volunteers could not assist during lockdowns. Further, with more pets being abandoned, the shelters have dealt with problems like shortages of food, supplies and shelter capacity. The research aims to understand these challenges and how organizations coped with lack of funds, manpower and large numbers of strays during the pandemic. It seeks to acknowledge the problems faced by strays and how public perceptions of animal welfare groups may have changed.

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    of 84

    COMMUNITY SERVICE INITIATIVE

    (UCM60102U4108543)

    THE IMPACT OF COVID-19 PANDEMIC TOWARDS THE


    ANIMAL WELFARE

    by

    CHIN ZI HUI 0338067

    KONG JIA JIE 0338709

    NICOLE LIM SUM YII 0338252

    SIA YAN QING 0339324

    SIM WEN XIAN 0338236

    SIOW YEE THONG 0333816

    Supervised by

    MR. JEFF GOOI

    SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN

    TAYLOR’S UNIVERSITY

    NOVEMBER 2020
    TABLE OF CONTENTS

    Table of Contents………………………………………………………………………. iv

    CHAPTER 1: INTRODUCTION……………………………………………………... 1

    1.1 Research Background……………………………………………………………………...1

    1.2 ProblemStatement………………………………………………………………………....2

    1.3 Research Question and Objectives………………………………………………………...5

    1.4 Scope and Limitations of the study………………………………………………………..6

    1.5 Outline of the report………………………………………………………………. 7

    CHAPTER 2: LITERATURE REVIEW……………………………………………... 9

    CHAPTER 3: METHODOLOGY AND METHODS………………………………..12

    3.1 Methodology……………………………………………………………………..12

    3.2 Methods…………………………………………………………………………..13

    3.3 Limitations and Delimitations……………………………………………………14

    CHAPTER 4: DATA ANALYSIS…………………………………………………….15

    4.1 Prone to adopt or buy from store………………………………………………....15

    4.2 Opinion towards the animal welfare organisation and the issues faced by them…18

    iv.
    4.3 Acknowledge of animal welfare society………………………………………….20

    CHAPTER 5: DISCUSSION OF DATA ANALYSIS……………………………..... 23

    CHAPTER 6: CONCLUSION………………………………………………………..26

    CHAPTER 7: REFERENCES……………………………………………………….. 28

    CHAPTER 8: APPENDIX……………………………………………………………30

    iv.
    CHAPTER 1: INTRODUCTION

    Pets are the closest friend to humans, they bring happiness to our lives and cheer us

    up. However, the outbreak of COVID-19 pandemic in March of 2020 in Malaysia has

    brought numerous changes to people’s life. We can clearly state that not only human

    beings get affected during the pandemic, animals including pets become one of the

    victims in this pandemic too. Majority of the public do not pay much attention to how the

    pandemic causes trouble to the animals. In fact, the lifestyle or even the life of the animals

    are at risk as financial problems of the public are dramatically affected. Most of the

    owners are unable to continue taking care of their pets and eventually causing the

    consequence of abandoning their pets by the roadside. This is a serious issue which might

    upset the animal and causing mentally illness and trust issue between animals and

    humans.

    The Animal Welfare Organization, are an organization where mainly concerned with

    the health, safety and psychological wellness of individual animals, cares for animals in

    difficulties, where they provide animals a comfortable shelter to live and be protected for

    the rest of their lives. The increase of strays has brought a huge impact to the animal

    welfare organisations.

    1.1 Research Background

    PAWS is an Animal Welfare Society that provides animal shelter in Petaling Jaya, The

    shelter receives stranded dogs and cats to vaccinate and put under care for adoption,

    PAWS is running its animal shelter entirely by fund and donations from the public or
    1
    through charitable events. However, the current situation of the pandemic has made an

    impact towards the management of animal shelters all over the world in terms of

    insufficient pet food supply and medication, depleting funds to support the shelter, the

    low capacity of the shelter due to the increasing number of unwanted pets and the low

    efficiency of animal rescue.

    An article has suggested some small-shelter struggles from ESA Animal Shelter, Johor

    Bahru, Singaporean S. Loganathan had mentioned that “We stockpiled as much food and

    supplies as we could, which was a challenge, it’s not just space, we cook several hundred

    kilos of food every week, but it’s also a big investment.” (Shah.M.F, 2016). In addition,

    big shelters as SPCA had faced the biggest problem in fundraising activities as visitors

    were limited. Hence, adoptions and cash donations had reduced. Thus, this research will

    focus on the effect of the animal welfare brought by the covid-19 pandemic. How did the

    pandemic lead to these issues and what are the solutions to overcome the problem they

    are facing.

    1.2 Problem Statement

    Since the outbreak of the pandemic, the public has been ordered to stay home to

    prevent the spread of covid-19, thus the global economy has been largely affected. Since

    the most Non-Governmental Organisations (NGOs) in Malaysia are financially affected,

    which includes many animal welfare organisations as they rely mostly on public funding.

    Based on Edward (2020), their biggest threat is that the walk-in donations have become

    2
    lesser because they have fundraising activities. Their funds are used up fast. Therefore,

    he encourages people to donate them so that they can buy food for the animals.

    Firstly, due to the pandemic, the Movement Control Order (MCO) was placed.

    Movement in society was halted, Volunteers were not able to help out at the animal

    shelter, Even while considering the low amount of manpower animal welfare

    organisations already face. Since they are nonprofit and the workers don’t receive a

    salary. Due to the pandemic, volunteers aren’t able to help out in the pt shelter as usual.

    Lily (2020) from Society for the Prevention of Cruelty to Animals Selangor (SPCA) said

    the animals are losing their chances to bond with humans. As they are lack of volunteers,

    so what they can do for the animals is limited. However, they are arranging pet play

    parties within the shelter but there are still some of the pets who need extra care to

    overcome trauma and may be extra stressed. How does animal welfare organisations cope

    with the tight budget and lack of manpower?

    Secondly, as the number of abandoned animals being accepted by PAWS increases,

    there is a need for more resources in terms of food, money and pet supplies. Based on

    Loganathan (2020) from ESA Animal Shelter, one of the challenges is they need to store

    as much food and supplies as they could. It is not just about lack of space, they cook

    several hundred kilos of food every week, it is also a big investment to them. Just as every

    Non-Governmental Organization, the economy has taken a hit on them financially. He

    also said that the organization had to halt the normal pickup of street strays. As for

    feeding, all the strays are suffering. There are so many warungs who care for a stray of

    3
    two, but as they are all closed, the animals are starving. The authorities really need to

    consider this. Ideally, the organizations really hope that the public can cooperate with

    them and work as one person and start feeding because they are all God’s creatures. While

    most people also lost their jobs, these organisations could not completely rely on the

    public for funding. How are they going to cope with these issues?

    Besides that, the increasing number of abandoned pets also leads to the shortage of

    storage capacity. As the other businesses are closed during the pandemic due to the

    Movement Control Order (MCO), various animal welfare organisations are forced to take

    up the responsibility of taking care of the strays on the streets. Voice for Paws had

    mentioned since late-March that they have seen a 60-percent increase in the number of

    dogs it gets asked to rescue. Many of them are abandoned under bridges, in train stations,

    bus stops and some were just left on the side of the road. Based on Lydia (2020) from

    Voice for Paws, they have received a lot of requests from Instagram, Facebook, messages

    and calls asking them to rescue those strays. Kelvin (2020) from Society for the

    Prevention of Cruelty to Animals Selangor (SPCA) said that they have the maximum

    number of animals they can keep at the time at their shelter, which are 120 dogs and 60

    cats. Cheah from SPCA said that the shelter was still helping rescuers spay and neuter

    animals to reduce overpopulation. The founder of the Malaysian Animal Welfare

    Association Mr. Mukunnan Sugumaran said both his shelters in Hulu Langat and Sungai

    Long had to stop rescuing and arranging adoptions for the time being to adhere to the

    Movement Control Order (MCO). What actually happens to animals that aren’t lucky

    enough to make it?

    4
    In conclusion, the main concern and main question is, what is the impact on the animal

    welfare organisations? Supported by, how did the animal welfare organisation deal with

    the lack of funds and manpower? In addition, how did the animal welfare organisation

    handle the issue of overpopulated stray animals on the streets? Lastly, how has public

    perceptions towards animal welfare organisations changed due to the pandemic?

    1.3 Research Questions and Objectives

    COVID-19 has brought awful influences which affect lifestyle and financial problems

    towards the public

    1. What is the impact on the animal welfare organization? How did the animal welfare

    organization deal with the lack of funds and manpower? The objective of the research is

    to acknowledge the problems faced by the strays during the pandemic.

    - The research will be carried out by online research studies through news, website,

    articles etc. (which will be mentioned in 3.0 Methodology and Method).

    - By using this method, we could have a better understanding about how animal

    welfare would handle these problems.

    2. How did the animal welfare organisation handle the issue of overpopulated stray

    animals during the pandemic?

    The objectives of the research is to investigate the issues faced by animal welfare

    organisations during the pandemic.

    5
    - The research will be carried out through an online questionnaire with the selected

    beneficiary which is PAWS (which will be mentioned in 3.0 Methodology and Method).

    - By using this method, we could ensure the reliability of the information collected.

    3. How has public perceptions towards animal welfare organisations changed due to the

    pandemic?

    The other objective of the research is to understand the perceptions of the public

    towards animal welfare organisation during the COVID-19 pandemic.

    - Our research is going to be carried out using surveys, so that we can gather the

    public’s options (which will be mentioned in 3.0 Methodology and Method).

    - By using this method, we could make sure the feedback is precise enough. The

    solution of helping out the animal welfare during COVID-19 pandemic will be

    determined after the analysis of data collected.

    1.4 Scope and limitations of the study

    There are some limitations when the research study was conducted. Firstly, students only

    interview and find research on one of all the animal welfare organisations which is PAWS

    in Malaysia and the responses from PAWS cannot represent all the animal welfare

    organisations in the country.

    6
    1.5 Outline of the report

    Report Breakdown:

    1. Introduction gives a background overview of animal welfare organisations, in

    particular PAWS. It also gives a basic overview of what the report is about and

    how the report is carried out. Including its justification for the research and its

    limitations and delimitations.

    2. Research issues are derived and formulated from what we have read and analysed

    from news articles, papers, and other reports based on our research theme.

    3. Methodology and methods consist of detailed explanations of why and how the

    research is carried out, the type of technique and procedures used to collect data,

    and also how the collected raw data are translated into readable and concise data.

    Methods used:

    i. Online Questionnaire

    ii. Online Survey

    4. Analysis of data compiles the information obtained from surveys into charts and

    are categorised into different sections related to the research objective.

    The data is organised into three section:

    7
    i. Prone to adopt or buy from stores

    ii. Opinion towards the Animal Welfare Organisation and the issues faced by

    them

    iii. Acknowledgement of Paws Animal Welfare Society

    5. Conclusion and Implications summaries the outcomes of the research with

    congruent explanation.

    8
    CHAPTER 2: LITERATURE REVIEW

    Since the outbreak of COVID-19 pandemic, the public has been ordered to stay home

    to prevent the spread of disease, thus the global economy has been largely affected. Since

    then most Non-Governmental Organizations (NGOs) in Malaysia are financially affected,

    which includes many animal welfare organisations as they rely mostly on public funding.

    Based on Whyte (2020), the organisation's biggest problem is that their walk-in donations

    have dried up, as have fundraising activities. Their funds are depleting fast. They hope

    the public can lend a hand and help them in terms of financial problems.

    Firstly, due to the pandemic, the Movement Control Order (MCO) was placed.

    Movement in society was halted. Volunteers were not able to help out at the animal

    shelter. Even while considering the low amount of manpower animal welfare

    organisations already face. Since they are nonprofit and the workers don't receive a salary.

    Due to the pandemic, volunteers aren't able to help out in the pet shelter as usual. From

    Whyte (2020), the organisation management team also feel sad because the animals miss

    their walks, their visitors and there's no chance to bond with humans. They are so limited

    in what they can do for them. They have arranged pet play parties within the shelter but

    some of the pets who need extra care to overcome trauma may be extra stressed.

    Secondly, as the number of abandoned animals being accepted by animal welfare

    organisations increases, there is a need for more resources in terms of food, money and

    pet supplies. From Whyte (2020), the management team stockpiled as much food and

    supplies as they could, which was a challenge, it's not just space and they cook several
    9
    hundred kilos of food every week which it's also a big investment. Just as every Non-

    Governmental Organisation, the economy has taken a hit on them financially. Based on

    Whyte (2020), the organization had to halt the normal pickup of street strays. As for

    feeding, all the strays are suffering. There are so many warungs who care for a stray of

    two, but as they are all closed, the animals are starving. The authorities really need to

    consider this. Ideally, the organizations really hope that the public can cooperate with

    them and work as one person and start feeding because they are all God’s creatures. While

    most people also lost their jobs, these organisations could not completely rely on the

    public for funding.

    The increasing number of abandoned pets also leads to the shortage of storage

    capacity. As the other businesses are closed during the pandemic due to the Restriction

    Movement Order (RMO), various animal welfare organisations are forced to take up the

    responsibility of taking care of the strays on the streets. Voice For Paws had mentioned

    since late-March that they have seen a 60-percent increase in the number of dogs it gets

    asked to rescue. Many of them are abandoned under bridges, in train stations, bus stops

    and some were just left on the side of the road. We had heaps of requests from the public

    asking us to help out by rescuing the dogs, by Grunebaum (2020). As quoted from

    Hussein (2020), they have kept the maximum number of animals in the shelter which is

    around 120 dogs and 50 cats however the shelter was still helping rescuers spay and neuter

    animals to reduce overpopulation. According to Hussein (2020), the founder of the

    Malaysian Animal Welfare Association Mr. Mukunnan Sugumaran said both his shelters

    in Hulu Langat and Sungai Long had to stop rescuing and arranging adoptions for the

    time being to adhere to the Movement Control Order (MCO).

    10
    In conclusion, the students are going to analyze and investigate public opinion on

    issues of animal welfare organizations during the pandemic and how the issues give

    impact on the animal welfare organisations. Based on research, students found that the

    issues of welfare organizations faced during the pandemic are lack of funds and

    manpower and overpopulated stray animals on streets.

    11
    CHAPTER 3: METHODOLOGY AND METHOD

    3.1 Methodology

    The main purpose of using this methodology in the research is to help in giving

    awareness to the public with implementing various choices in order to help the local

    animal welfare during MCO Phases. The research related to the topic was carried out

    on how to help the animal welfare especially during this pandemic situation

    (RSPCA.,n.d.). Many researches were found by students to gain in-depth knowledge

    about the current pandemic situation.

    COVID-19 has brought awful influences which affect lifestyle and financial problems

    towards the public. The objective of the research is to acknowledge the problems faced

    by the strays during the pandemic. The research will be carried out by online research

    studies through news, website, articles etc. By using this method, we could have a better

    understanding about how animal welfare would handle these problems.

    Secondly, one of the objectives of the research is to investigate the issues faced by

    animal welfare organisations during the pandemic. The research will be carried out

    through an online questionnaire with the selected beneficiary which is PAWS. By using

    this method, we could ensure the reliability of the information collected.

    Last but not least, the other objective of the research is to understand the perceptions

    of the public towards animal welfare organisation during the COVID-19 pandemic.

    Our research is going to be carried out using online surveys, so that we can gather the

    public’s options. By using this method, we could make sure the feedback is precise

    enough. The solution of helping out the animal welfare during COVID-19 pandemic will

    be determined after the analysis of data collected.

    12
    Students also learnt how to interview the chosen NGO through e-mail and came out

    with a suitable survey form for the public which related to the research topic. Thus, two

    main research methods were used to collect the data needed for part of the analysis in the

    research report.

    3.2 Methods

    There are two methods used in this research framework which are online

    questionnaires and surveys. The online research studies were carried out through online

    research papers and websites. The aims of the studies were to identify issues faced by

    either international or local animal welfare during pandemic situations.

    The first method used for this research was through online questionnaires. Some

    questions are prepared after the online research regards to the issues faced by the animal

    welfare and all the questions were sent to one of local animal welfare, (PAWS) through

    emailing. The replies from the animal welfare committee were the primary data students

    needed for further research analysis. The main purpose of undergoing this online

    questionnaire was to analyse the true concerns of animal welfare itself and enable for

    students to brainstorm alternative ways to help the animal welfare.

    Online surveys was the second research framework used by the students. Students

    prepared some questions related to the topic in a survey form to get some responses from

    the public. Random sampling methods were used to analyse the opinions and thoughts of

    13
    the public towards animal welfares’ issues, how many percent of them were aware of

    these issues and whether they were willing to help the animal welfare or not. This survey

    form was distributed for students’ family members and friends and the datas from

    participants will be collected along the time until the students have enough data for this

    research purpose. All of the data collected will be compiled and come out with a verified

    result to help students to understand the objective of this research. The target sampling

    size needed for this survey is 100. The results will be generated from google survey form.

    3.3 Limitations and Delimitations

    One of the limitations on this research is small in sample size. The responses got from

    the questionnaire are 113 responses which could not represent the public. Smaller sample

    size limits the explanatory power of analysis. Besides, the participants are within Kuala

    Lumpur and Selangor areas whose responses could not represent the population of

    Malaysia and may be different compared with other states. Next, there are small parts of

    the responses which are not relatable to the question as limitations cause the decreasing

    reliability and validity of the questionnaire.

    As for delimitations, the scope of study has narrowed down to PAWS as it is located

    at Selangor. Besides, the unrelatable responses are discard to ensure the result’s

    accuracy.

    14
    CHAPTER 4: DATA ANALYSIS

    The survey was conducted between 8 October 2020 to 18 October 2020 using Google

    Forms and was promoted through method as mentioned in section 3.0 Methodology and

    Method. The survey concluded at 6pm on 8 October 2020 with a sample of 113 people

    out of approximately 100 people which constitutes more than 100% of respondents to

    answer the questions given. The results of the survey is intended to analyze public

    opinions towards animal welfares’ issues, how many percent of them were aware of these

    issues and whether they were willing to help the animal welfare or not with the structure

    of this chapter as follows:

    1. Prone to adopt or buy from store

    2. Opinion towards the Animal Welfare Organisation and the issues faced by them

    3. Acknowledgement of Paws Animal Welfare Society

    15
    4.1 Prone to adopt or buy from store

    1. Do you have a pet?

    Pie Chart 4.1: Do you have a pet?

    According to Figure 4.1, 46.9% from the respondents have their own pet,
    and 53.1% do not have their own pet.

    2. If you have a pet, did your pet's needs (food, cleaning supplies,
    medical fees etc) become a burden to you during the COVID-19
    pandemic?

    Pie Chart 4.2: If you have a pet, did your pet's needs (food, cleaning supplies,
    medical fees etc) become a burden to you during the COVID-19 pandemic?

    16
    According to Figure 4.2, among the 46.9% of respondents who have pets, 28.3% of them
    think that their pet’s needs become their burden during the COVID-19 pandemic. While
    most of them, which is 71.7% of them, do not have this kind of burden.

    3. If you don’t have a pet, do you prefer adopting from an animal welfare
    organisation or buying from a pet shop? Why?

    Pie Chart 4.3: If you don’t have a pet, do you prefer adopting from an animal
    welfare organisation or buying from a pet shop? Why?

    According to Figure 4.3, among the 53.1% of respondents who do not have their own pet,
    there are 39% of them choose to adopt from an animal welfare organisation, to give those
    abandoned animals a new home. However, 7% of them choose to buy from a pet shop
    due to the health condition of the pet and also lack of knowledge about the animal welfare
    organisation. 10% of them agree with both of the method to own a pet, while 13.3% of
    them don’t willing to have a pet due to some family and health issues.

    17
    4.2 Opinion towards the Animal Welfare Organisation and the issues faced

    by them

    1. In your opinion, how has the COVID-19 pandemic affected animal


    welfare organisations?

    Pie Chart 4.4: In your opinion, how has the COVID-19 pandemic affected animal
    welfare organisations?

    According to the Figure 4.4, 61.4% of the respondents think that the biggest challenge
    that is faced by the animal welfare organisations is financial problems such as lesser
    donation from the public, lack of income, and lesser opportunity to hold fundraising
    events. 15.8% of them think that the organisations are lack of manpower or volunteers
    to help them out due to the SOP of COVID-19 pandemic. 11.9% of them think that lack
    of resources is one of the challenges which are faced by the animal welfare organisations
    such as food, materials and etc. However, 7.9% of them think that there will be lesser
    pet adoption during this pandemic due to financial problems that are faced by everyone
    now. 3% of them think that the increase of abandoned animals is also one of the effects.
    This is because the owner of the pet faces serious financial problems and having a pet has
    become a burden to them.

    18
    2. Are you willing to help an animal welfare organisation out,
    especially during this pandemic?

    Pie Chart 4.5: Are you willing to help an animal welfare organisation out,
    especially during this pandemic?

    According to Figure 4.5, 93% of respondents are willing to help an animal welfare
    organisation while 17.7% of them refuse to help.

    19
    3. If you are willing to help, what would you do to help animal welfare
    organisations out?

    Pie Chart 4.6: If you are willing to help, what would you do to help animal
    welfare organisations out?

    According to Figure 4.6, 32.2% of respondents choose to become a volunteer, 31% of


    them choose to help out financially, 25.7% of them choose to donate some pet supplies
    such as food, blankets and etc. while 9.9% of them choose to adopt a pet from an animal
    welfare organisation.

    20
    4.3 Acknowledgement of Paws Animal Welfare Society

    1. Have you heard of PAWS?

    Pie Chart 4.7: Have you heard of PAWS?

    According to Figure 4.7, 42.5% of them have heard of PAWS, but 57.5% of them
    haven’t.

    21
    2. If you answered "yes", where were you informed of PAWS?

    Bar Chart 4.1: If you answered "yes", where were you informed of PAWS?

    According to Figure 4.8, most of the respondents which is 37.9% of them heard PAWS
    from social media, while 23% of them heard from their friends and family. 16.1% of
    them read PAWS in articles, while 11.5% of them read PAWS from newspapers or
    magazines. However, 4.6% of them read PAWS from blogs and also 6.9% of them
    heard PAWS from other resources such as from school, or did some projects at PAWS.

    22
    CHAPTER 5: DISCUSSION OF DATA ANALYSIS

    In conclusion, the research has investigated a group of young people aged 18-50. The

    primary data were collected through online surveys for 113 people. The aim of this study

    is to investigate the public's opinion towards the impacts of animal welfare organisations

    faced during the pandemic and whether they are willing to help the local organisation or

    not.

    The biggest problem brought by the pandemic to the animal welfare organisations is the

    financial problems and the majority of the people agree with this statement. The local

    animal welfare organisation has less opportunity to hold fundraising events since they got

    lesser donations from the public during pandemic.

    Based on the online surveys, most of the people are willing to adopt animals from animal

    welfare organisations instead of buying pets from pet shops. These results actually can

    help the animal organisations which are facing financial problems by promoting the

    public to adopt pets from PAWS in order to reduce the animal capacity and animal

    resources fees of the organization.

    Luckily, more than three quarter of the people are willing to help the animal welfare

    organisation in various ways. One third of the people are willing to become volunteers

    and help the animal welfare organisations. However, people are not able to move freely

    during Movement Control Order (MCO) and this may not be the most suitable suggestion
    23
    to solve the organisation's problem. Most of the people choose to help the organisation in

    terms of financial and able to donate the pet supplies for the organisation.Thus, students

    can promote PAWS to the public and ask for donation to PAWS in order to solve the

    organisation’s problems.

    However, these findings are true only for 113 people who answered the survey, whether

    they have their own pets or not. The results showed that based on the perception of the

    public, financial problems are the biggest impact towards local animal welfare

    organisations during pandemic. Yet, the public are willing to help out with the

    organisations which are facing difficulties.

    Based on data analysis, solutions proposed for the animal welfare organisations are as

    below. First, automatic feeding machines can be implemented into animal management

    to ease the lack of manpower. For animals who need special care, soft music can be played

    in the shelter to relieve animal’s stress due to animals not able to bond with humans. In

    order to ease the lack of funds, animal welfare organisations can hold fundraising events

    through online social media from the public. Through the online events, the public can

    make donations for the welfare organisation within their ability. People can either donate

    money or send animal food supplies for the organisation. The issue of overpopulated stray

    animals on the street also causes insufficient space in animal welfare organisations.

    Therefore, the organisation can send out some animals with better conditions to people

    without donating to animal welfare organisations to free up more spaces.

    24
    Due to financial problems during COVID-19 pandemic, some irresponsible owners take

    animal welfare organisations as animal shelters. Some of them purposely abandon their

    pets by the street and believe that PAWS will come and rescue them.

    25
    CHAPTER 6: CONCLUSION

    In conclusion, this research investigated the public’s perspective on the impact of

    COVID-19 pandemic towards animal welfare organisations. Primary data were

    collected by sending out online questionnaires to the public through social media and

    113 feedbacks were received. The purpose of this study is to investigate their thoughts

    and understandings about how the pandemic affects the animal welfare organisations.

    The whole research has proven that during this pandemic, the majority of the people

    actually concern about the consequence of animal welfare organisations. They are

    thoughtful enough and willing to help the animal welfare organisations which are facing

    difficulties in terms of donating money and pet supplies like food to the organisations or

    volunteering to take care of the animals in the centre.

    Most of the people also agree with the action of adopting pets from animal welfare

    organisations instead of buying in the shops. The public commented on their thoughts of

    illegal breeding caused in the pet shops and think that by adopting animals from animal

    welfare organisations would reduce the issue. They also think that animals from the

    animal welfare organisations need more care and love from the owners as most of them

    are abandoned. Thus, most of them are willing to adopt without any hesitation.

    As a result, COVID-19 pandemic brings a lot of impact towards the animal welfare

    organisations especially the negative one. From the analysis, the majority of the public
    26
    agree that the COVID-19 pandemic did affect the animal welfare organisations in terms

    of financial problems, lack of manpower, lack of resources, reduction in number of

    adoption and increase in the amount of abandoned animals. It can be seen that there are

    very much needed to help in solving the issues faced by the animal welfare

    organisations during the pandemic.

    However, these findings are true only for the 113 people who answered the

    questionnaires, but the result of this study indicates that negative impacts are brought to

    the animal welfare organisations. The research has proven to be true that financial

    problems are the main issue faced by the animal welfare organisations during the

    pandemic.

    27
    CHAPTER 7: REFERENCES

    FOUR PAWS International - Animal Welfare Organisation. 2020. Pets And Life After

    COVID-19 Lockdown, accessed 28 September 2020, from <https://www.four-

    paws.org/our-stories/press-releases/pets-and-life-after-covid-19-lockdown>

    Grunebaum, D., 2020. Pandemic Leads To Increasing Numbers Of Abandoned Pets In

    Malaysia, accessed on 16 September 2020, from <https://www.voanews.com/covid-19-

    pandemic/pandemic-leads-increasing-numbers-abandoned-pets-malaysia>

    Hussein, H., 2020. Animal Shelters Running Out Of Space, Food | New Straits Times.

    accessed 16 September 2020, from

    <https://www.nst.com.my/news/nation/2020/04/582694/animal-shelters-running-out-

    space-fod>

    MUSA, Z., 2020. Increasing Number Of Homeless Pets In JB., accessed 16 September

    2020, from <https://www.thestar.com.my/metro/metro-news/2020/05/02/increasing-

    number-of-homeless-pets-in-jb >

    Rspca.org.uk. 2020. Read About Our Current Appeals & Support Us | RSPCA, accessed

    27 September 2020, from

    <https://www.rspca.org.uk/getinvolved/donate/currentappeals>
    28
    Whyte, E., 2020. Covid-19: Animal Shelters And Vets Hit Hard By Coronavirus Crisis,

    accessed 3 November 2020, from

    <https://www.thestar.com.my/lifestyle/living/2020/04/09/animal-welfare-in-the-time-

    of-covid-19>

    29
    CHAPTER 8: APPENDIX

    1. Online Questionnaire

    Below are the questions prepared for the committees of (PAWS)

    1. Is there any trouble finding donors especially during the pandemic?

    2. Has the number decreased during pandemic?

    3. How often do volunteers volunteer in PAWS?

    4. How did PAWS deal with the decrease in volunteers during the pandemic?

    5. Was there a large influx of strays during the pandemic?

    6. What happens to strays that can't make it up for adoption?

    2. Responses and Results from Online Questionnaire sent to PAWS

    1. Is there any trouble finding donors especially during the pandemic?

    - Yes! This pandemic has brought a lot of effects to us. Due to the financial problems

    faced by everyone, it is hard to get donors to donate money and resources such as

    food, daily needs.

    2. Has the number decreased during pandemic?

    30
    - Definitely no. The number of stray animal increased especially during pandemic as

    we found many of the owners have little financial difficulties in pet their animals

    3. How often do volunteers volunteer in PAWS?

    - There are volunteers helping out in PAWS every weekend before the pandemic. Also,

    some students volunteer in PAWS for community projects.

    4. How did PAWS deal with the decrease in volunteers during the pandemic?

    - Due to the MCO, we are unable to employ workers and also volunteers are not able

    to help us out. We have no choice and we still have to work harder to take care of all

    of the animals by ourselves.

    5. Was there a large influx of strays during the pandemic?

    - Yes. Our job is to give the strays a shelter and help them to find a owner. Whoever

    saw strays on the street, we will be contacted and take action to rescue them. Because

    of this reason, some of the irresponsible owners who have financial issues due to

    COVID-19 pandemic, abandoned their pets and caused the increase of strays.

    31
    6. What happens to strays that can't make it up for adoption?

    - If the strays are aged and not able to make it up for adoption, they will be send to the

    vet for euthanasia. For normal age strays, there are no other options by continuing

    keeping them in the shelter.

    3. Google Form: Survey

    THE IMPACT OF COVID-19 PANDEMIC TOWARDS THE ANIMAL

    WELFARE

    Hi! We are a group of students from Taylor's University currently undertaking the

    Community Service Initiative (CSI) module. The form below is a 5-10 minute survey

    regarding the affect of the COVID-19 pandemic on animal welfare organisations. We

    are greatly thankful if you would take your time out to fill out this form. Your views are

    highly appreciated.

    Should you have any queries, please contact PAWS's number 03-7846 1087. Thank

    you.

    32
    PART 1: PRONE TO ADOPT OR BUY FROM STORE

    1. Do you have a pet

    Options Check

    Yes (continue to Q2)

    No (continue to Q3)

    2. If you answered "yes", did your pet's needs (food, cleaning supplies, medical fees etc)
    became a burden to you during the COVID-19 pandemic?

    Options Check

    Yes

    No

    3. If you answered "no", do you prefer adopting from an animal welfare organisation or
    buying from a pet shop? Why?

    Answer

    PART 2: OPINION TOWARDS THE ANIMAL WELFARE ORGANISATION


    AND THE ISSUES FACE BY THEM

    33
    1. In your opinion, how has the COVID-19 pandemic affected animal welfare
    organisations?

    Options Check

    Financial Problem

    Lack of Manpower

    Lack of Resources

    Lesser Adoption

    Increase of Abandoned Animals

    2. Are you willing to help an animal welfare organisation out, especially during this
    pandemic?

    Options Check

    Yes

    No

    3. If you are willing to help, what would you do to help animal welfare organisations
    out?

    Options Check

    Help Out Financially

    Donating Pet Supplies

    Adopting

    Volunteering

    Others

    34
    PART 3: ACKNOWLEDGEMENT OF PAWS ANIMAL WELFARE SOCIETY

    1. Have you heard of PAWS?

    Options Check

    Yes (continue to Q8)

    No

    2. If you answered “yes”, where were you informed of PAWS?

    Options Check

    Blogs

    Articles

    Newspaper and Magazines

    Social Media

    Friends or Family

    Others

    4. Responses and Results from Questionnaire made by using Google Form

    PART 1: PRONE TO ADOPT OR BUY FROM STORE

    Respondent Do you have a pet? If you answered If you answered


    "yes", did your pet's "no", do you prefer
    needs (food, cleaning adopting from an

    35
    supplies, medical animal welfare
    fees etc) became a organisation or
    burden to you during buying from a pet
    the COVID-19
    shop? Why?
    pandemic?

    1 Yes No -

    2 No - Either both ways

    3 Yes Yes -

    4 Yes No Depends on the breed


    and size

    5 No - Adopting a pet

    6 Yes No Either way

    7 Yes No -

    8 No - Adopting. Its better

    9 No - No. I would love to


    have a pet but my
    parents are against it
    since they are sensitive
    to animal fur.

    10 No - Buying,the pets from


    the animal welfare
    might be fameless

    11 Yes No I would prefer adopting


    from an animal welfare
    organisation cause i
    believe that animals
    from animal welfare
    organisations needmore
    care and love from pet
    owners.

    12 Yes No Adopt. Buying will


    encourage irresponsible
    breeding

    13 Yes No -

    14 Yes Yes -

    15 No - No. My family do not


    allow me to have a pet

    16 No - Adopting, to help the


    pets that were
    abandoned or need a
    new home

    17 No - Adopting. To reduce

    36
    the stray pets.

    18 No - Adopting from an
    animal welfare as
    there’s animal that need
    help from the animal
    welfare

    19 No - I prefer adoption than


    buying. I do not
    support cruel breeding
    of pet shops

    20 Yes No Adopt don't shop.

    21 No - adopting , because I
    feel it is better to give
    strays or pets without
    homes a better home

    22 No - Buying from a pet shop

    23 No - I prefer adopting as
    there are many stray
    animals that need much
    of care by humans.

    24 No - Yes. I love pets

    25 Yes Yes Adopting definitely,


    but due to peer pressure
    i bough a cat twice

    26 Yes No Buying from pet shop


    bcs its healthier

    27 No - Animal welfare
    organisation

    28 No - Adopting from an
    animal welfare
    organisation

    29 No - Adopting

    30 Yes No No. Because i would


    like to put all my effort
    into my one and only
    pet dog. To adopt other
    pet, I should give them
    the balance and non-
    bias love, I haven’t
    prepare for that and I
    do not want to try as
    well cause I scare I will
    hurt any of them.

    31 No - Both also can, need to


    see if have the pet I
    want or not first
    37
    32 Yes Yes -

    33 Yes No -

    34 No - From a pet shop. I do


    not know any animal
    welfare organisation.

    35 No - adopt, cheaper

    36 Yes Yes -

    37 Yes No no, cuz i love ma dog


    only

    38 Yes No -

    39 No - Adopt from welfare org

    40 No - Adopting because it is
    better to buy and take
    care of a precious life
    of strays, let them have
    a home and feel
    warmth

    41 No - No, because I don’t


    really like having a pet.

    42 No - Adopt, the animal


    might not have good
    environment to stay in

    43 Yes Yes -

    44 No - Adopting

    45 No - Neither nor

    46 Yes No Adopting. Pets from pet


    shops are usually taken
    good care of.

    47 No - Adopting is better than


    buying.

    48 No - "Adopting from an
    animal welfare
    organisation. Most of
    the pet from pet shop
    are bred and raised
    without the care of their
    mother. It is mentally
    harmful for the pet
    itself and supporting
    this business model
    only makes the
    problem worse.

    49 Yes No -

    38
    50 No - -

    51 No - Adopting from an
    animal welfare
    organisation. To avoid
    more animals from
    getting abandoned

    52 Yes No -

    53 No - Anything

    54 No - adopt, save money

    55 No - animal welfare
    organisation, cheaper i
    guess ?

    56 Yes No -

    57 Yes No Not sure cuz we bought


    ours from mudah.

    58 Yes Yes -

    59 Yes Yes -

    60 No - Adopting. Because they


    need more care

    61 Yes No Adopting, I don’t


    support in buying
    animals.

    62 Yes Yes adopt better

    63 No - Adopting from an
    animal welfare
    organization because
    buying from a pet shop
    is supporting the
    business of breeding
    and profit of poor
    animals however if you
    adopt then you can
    rescue a homeless cat
    for example and give it
    a good home to live.

    64 No - Adopting because I
    don't want to support
    people exploiting
    animals by breeding
    them for the purpose of
    money/interest. I don't
    feel like it's right to
    support businesses who
    don't care enough about
    the animal's life.

    39
    65 No No Adopt

    66 No - Buying from a petshop


    because I could know
    all the history about the
    pet.

    67 Yes No -

    68 No - yes， pet is cute

    69 No - Adopting. Pets at
    animal welfare
    organizations do not
    mean that they are
    'lower-standard' pets.
    They are often well
    cared and they also
    deserve to be treated
    with love as well.
    While buying from pet
    shop might encourage
    irresponsible breeders
    breeding the pets
    without control,
    allowing them to
    continue this business
    by producing pets in
    terrible circumstances.

    70 Yes No Both will be fine

    71 No - Yes because they’re


    homeless and I need a
    company from a pet so
    why not just adopt

    72 No - not really sure bout it

    73 No - adopting. it saves pets


    that have been
    abandoned and i do not
    tolerate animal
    breeding.

    74 Yes No adopting from an


    animal welfare
    organisation

    75 Yes No No. Because i would


    like to put all my effort
    into my one and only
    pet dog. To adopt other
    pet, I should give them
    the balance and non-
    bias love, I haven’t
    prepare for that and I
    do not want to try as
    well cause I scare I will

    40
    hurt any of them.

    76 Yes No -

    77 Yes Yes Adopting. Buying


    animals is giving
    opportunity for a bigger
    market of the particular
    bought animal, it may
    become a 'trend' in
    having this pet (ex:
    Chincilla, Sugar Glider
    & Doormouse) hence
    leading to a extreme
    high market needs and
    high market value of
    the animal. This causes
    uneven market also
    may cause illegal
    reproduction.

    78 No - No Money to survey
    already and no time to
    take care.

    79 No - Not now till i cant


    afford my life

    80 Yes No Buying from pet shop


    bcs its healthier

    81 No - Adopting! bc animals
    at the welfare
    organization definitely
    need our help more
    compared to the ones at
    the petshop

    82 No - Maybe adopt

    83 No - Animal welfare . To
    provide the animal a
    house

    84 No - Adopting! bc animals
    at the welfare
    organization definitely
    need our help more
    compared to the ones at
    the petshop

    85 Yes No -

    86 Yes No -

    87 Yes Yes -

    88 Yes Yes -

    89 Yes No -
    41
    90 No - Prefer buying, because
    it's more convenient
    due to more pet shops
    being around. And,
    lack of knowledge on
    adoption process.

    91 No - Yes pet can bring


    happiness

    92 Yes No -

    93 No - Adopting

    94 Yes No Adoption

    95 No - Adopting. To reduce
    the stray pets

    96 Yes No Adopt

    97 Yes No I prefer adopting from


    the former because it
    can save putting
    animals down.

    98 No - buying because is more


    safe?! I don't know...

    99 No - Yes, adopt don’t shop

    100 No - I’m allergic to animals

    101 Yes No Adopting. Pets are


    expensive

    102 Yes No Adopting. Pets are


    expensive

    103 Yes Yes -

    104 Yes No -

    105 No - Adoption is better


    because the adoption
    fees go back into
    helping more animals

    106 Yes No I would prefer adopting


    from an animal welfare
    organisation cause i
    believe that animals
    from animal welfare
    organisation need more
    care and love from pet
    owners.

    107 Yes No Adoption

    108 No - Buy from a pet shop

    42
    because it has more
    choices

    109 No - Animal welfare


    organisations because
    we can help the
    organisations especially
    the smaller ones

    110 No - Adopting because pets


    up for adoption needs
    more care and attention
    compared to those in
    pet shops as most of
    them were found in the
    streets etc

    111 Yes Yes -

    112 Yes Yes -

    113 Yes No Adopt, because most


    pets in stores are
    sourced from
    irresponsible backyard
    breeders (puppy mills).
    By adopting, there is
    one less homeless/stray
    animal off the streets
    and it helps shelters
    make room to help
    more animals.

    PART 2: OPINION TOWARDS THE ANIMAL WELFARE ORGANISATION AND


    THE ISSUES FACE BY THEM

    Respondent In your opinion, how has the Are you willing to help If you are willing
    COVID-19 pandemic an animal welfare to help, what
    affected animal welfare organisation out, would you do to
    organisations? especially during this help animal
    pandemic? welfare
    organisations
    out?

    1 Financial impact Yes Helping out


    financially

    2 In terms of financial issues and Yes Helping out


    lack of resources financially,

    43
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    3 Hardly to get funding or create Yes Volunteering


    event for them to promote

    4 No volunteers, no donation, no Yes Helping out


    access to pet food financially,
    Volunteering

    5 Lack of funds due to the Yes Volunteering


    economy going into crisis

    6 Lack of funding - -

    7 Animals will not be the top Yes Adopting,


    priority Volunteering

    8 - Yes Helping out


    financially,
    Volunteering

    9 The organisations are running Yes Helping out


    out of volunteers and donation financially,
    funds to manage the cost of Donating pet
    living for animals supplies (food,
    blankets, leashes
    etc)

    10 Financial problem Yes Helping out


    financially

    11 They suffer from the insufficient Yes Helping out


    of funds since they have to take financially,
    care of themselves as well as Donating pet
    their family at the same time supplies (food,
    blankets, leashes
    etc)

    12 No volunteers to help out and Yes Helping out


    perhaps lesser donation financially

    13 Not able to operate because of - -


    mco

    14 increase maintenance Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    15 increase maintenance Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    16 Lesser people adopt, volunteer Yes Helping out


    for help due to MCO and financially,
    financially restricted to adopt a Donating pet
    44
    new pet, and less funding for the supplies (food,
    animal welfare as they can't blankets, leashes
    open up booths for crowd- etc), Volunteering
    funding or donation.

    17 They might not have enough Yes Donating pet


    funds to cover the huge amounts supplies (food,
    of expenses blankets, leashes
    etc), Volunteering

    18 Financial problems, medical Yes Helping out


    issues for the animals financially,
    Volunteering

    19 I am not sure, but maybe there is - -


    some challenge like manpower
    lacking.

    20 impacting their funding for Yes Helping out


    supplies, food etc, increase of financially,
    abandon pets as well as people Volunteering
    are unable to support them
    anymore so more pets to care
    for, but not enough funding.

    21 It is more financially difficult to Yes Volunteering


    get the supplies needed

    22 Discontinued fund Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    23 - Yes Volunteering

    24 Before that the students used to Yes Donating pet


    go and spend time with animals supplies (food,
    but due to covid that couldn't blankets, leashes
    happen etc), Volunteering

    25 - - -

    26 More people want to adopt Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    27 In my opinion, the pandemic has Yes Helping out


    indirectly affected the animal financially,
    welfare organisation. What I Donating pet
    mean is that during the supplies (food,
    pandemic itself, the purchasing blankets, leashes
    power of the customers are etc)
    lower which leads to downturn
    in economic and lower income
    rate. People are less willing to
    45
    adopt new pets due to this
    reason. When you have a pet,
    that means that you need to
    exert a part of your income or
    money to manage and sustain it.

    28 People from the organisation Yes Volunteering


    would be hard to save animals in
    groups

    29 Less support from public due to - -


    financial crisis

    30 Budget and profit stuff Yes Volunteering

    31 No income to keep on raising Yes Helping out


    the animals kept by the financially,
    organisation Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    32 - Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    33 - Yes Helping out


    financially,
    Volunteering

    34 Less visit/ trips - -

    35 In my opinion, with covid-19, Yes Helping out


    finances are cut, the financially,
    organizations will have lower Donating pet
    cost to take care of the animals, supplies (food,
    thus the animals will suffer as blankets, leashes
    well. etc)

    36 - Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    37 Food and medical treatment vise - -

    38 Most of the supplies, budgets Yes Helping out


    and income for the pets are financially,
    getting cut significantly. Donating pet
    Therefore, harder for the supplies (food,
    guardians to take care of all of blankets, leashes
    the pets as well as to keep up etc)
    with living for themselves.

    39 The organisers are not able to Yes Donating pet

    46
    distribute the food or searching supplies (food,
    for homeless dogs blankets, leashes
    etc)

    40 - Yes Volunteering

    41 COVID-19 has affected the Yes Helping out


    global economy seriously and I financially,
    think the funding and income of Donating pet
    the animal welfare organisations supplies (food,
    might be affected. blankets, leashes
    etc)

    42 Lesser donation to support, less Yes Helping out


    visitor financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    43 Hard to bring the pet for medical Yes Donating pet


    treatment and also grooming supplies (food,
    blankets, leashes
    etc)

    44 - Yes Volunteering

    45 It might be hard for welfare Yes Helping out


    organisations to raise awareness financially,
    or holding fund raining events. Donating pet
    supplies (food,
    blankets, leashes
    etc)

    46 Less people adopting, less Yes Donating pet


    income, money needed to supplies (food,
    maintain pets remains, more blankets, leashes
    difficult for welfare etc)
    organisations.

    47 Less people adopting, less - -


    income, money needed to
    maintain pets remains, more
    difficult for welfare
    organisations.

    48 A lot SOP to follow and harder Yes Helping out


    to publicise the agenda. financially

    49 Maybe lots of pet owners don’t Yes Donating pet


    have enough money to take care supplies (food,
    and end up abandoning them. blankets, leashes
    Increasing workload for these etc), Volunteering
    organisation.

    50 Major impact, since animal Yes Donating pet


    rescue groups and wildlife supplies (food,
    rehabilitation centres aren't able blankets, leashes
    to fully support themselves etc)
    financially, let alone animals
    47
    which they needed adequate
    food and shelter

    51 Not enough fund Yes Volunteering

    52 Public no donation to them Yes Donating pet


    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    53 Not aware about this - -

    54 No people help Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    55 - Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    56 Income Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    57 They’re short on funds - -

    58 Hard to get help from public/ Yes Adopting


    other organisations

    59 I think it affected it quite hard, Yes Helping out


    as to some shelters financially,
    sponsors/donations are a big part Volunteering
    of them being able to maintain it

    60 People are restricted with their Yes Volunteering


    rescue action

    61 I personally feel that they are Yes Helping out


    losing customers too because financially,
    people are financially tight Donating pet
    during the pandemic supplies (food,
    blankets, leashes
    etc)

    62 Lack fund Yes Helping out


    financially,
    Donating pet
    supplies (food,
    48
    blankets, leashes
    etc), Volunteering

    63 It might have restricted their - -


    income resulting in less food
    supplies for the animals because
    less people go out from their
    homes now to adopt an animal.

    64 Not really educated about it, but Yes Helping out


    I think that there might be a lack financially,
    of man power to actually handle Volunteering
    everything since people need to
    do social distancing and also
    lack of funds.

    65 - Yes Helping out


    financially

    66 The animals there maybe are Yes Volunteering


    facing starvation because there
    is fewer adoption during the
    COVID-19.

    67 - - -

    68 - Yes Volunteering

    69 I think it harshly affected them Yes Helping out


    since everyone is worrying financially,
    about their own home expenses, Volunteering
    the donations to these animal
    welfare organisations will
    largely reduced, causing the
    organisations tight on money as
    taking care of the pets definitely
    need large amount of costs.

    70 Donation become lesser and the Yes Helping out


    organization lack of money to financially,
    buy food Donating pet
    supplies (food,
    blankets, leashes
    etc)

    71 They are getting less sponsor Yes Helping out


    financially,
    Adopting,
    Volunteering

    72 - Yes Volunteering

    73 i would say that it might’ve Yes Volunteering


    impacted greatly as lesser
    people are concerned about
    adoption and donations

    74 Lack of donation from public Yes Helping out


    financially,
    Donating pet
    49
    supplies (food,
    blankets, leashes
    etc), Adopting

    75 Budget and profit stuff Yes Volunteering

    76 Bankruptcy maybe Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    77 I think the animal welfare org Yes Helping out


    are unable to rescue or help financially,
    some animals in need. During Donating pet
    this pandemic, they might not be supplies (food,
    able to release their animals for blankets, leashes
    adoption and of their animals etc), Volunteering
    don't stop reproducing, they may
    face financial issues regarding
    pet's food etc.

    78 No money - -

    79 Just like how affect human Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    80 More people want to adopt Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    81 financial hardship, lack of Yes Adopting,


    volunteers, lack of patrons, etc Volunteering

    82 - - -

    83 No money , no volunteers - -

    84 financial hardship, lack of Yes Adopting,


    volunteers, lack of patrons, etc Volunteering

    85 They get less funds so they - -


    might be struggling financially

    86 harder to work under the sop Yes Helping out


    including social distancing financially

    87 Lack of resources Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    88 It depleted their resources, Yes Adopting,


    materials and foods aren’t Volunteering
    50
    available

    89 It has given less opportunity for Yes Volunteering


    them to be helped by other
    people who would like to
    volunteer but are Afraid of
    being infected by the virus

    90 Badly because less people go Yes Helping out


    out to adopt, and more people financially,
    fear animals may spread the Volunteering,
    corona Other means such
    as promo/design
    for them

    91 Lack of expenses Yes Adopting,


    Volunteering

    92 lack of expenses Yes Volunteering

    93 Less support from public due to - -


    financial crisis

    94 More limited manpower to look Yes Helping out


    after the animal and decrease financially,
    financial support Volunteering

    95 They might not have enough Yes Donating pet


    funds to cover the huge amounts supplies (food,
    of expenses blankets, leashes
    etc), Volunteering

    96 People are mostly at home Yes Helping out


    financially

    97 Pet adoption meetings can't be - -


    held.

    98 less volunteers to help out - -

    99 Financial problem Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting

    100 Less voluntary workers - -

    101 A drop in individual donations Yes Helping out


    to animal welfare charities financially

    102 A drop in individual donations Yes Helping out


    to animal welfare charities financially

    103 Less programmes and events Yes Volunteering


    can be held. Less volunteers
    needed

    104 - Yes Helping out

    51
    financially,
    Volunteering

    105 Many pets are abandoned and Yes Donating pet


    are adopted due to the current supplies (food,
    economic blankets, leashes
    etc), Volunteering

    106 They suffer from insufficient Yes Helping out


    funds since they have to take financially,
    care of themselves as well as Donating pet
    their family at the same time. supplies (food,
    blankets, leashes
    etc)

    107 More limited manpower to look Yes Helping out


    after the animal and decrease financially,
    financial support Volunteering

    108 I think it's pretty affected by the Yes Donating pet


    pandemic supplies (food,
    blankets, leashes
    etc)

    109 Fewer people will go visit these Yes Helping out


    organisation centres financially,
    Volunteering

    110 It's hard to conduct events due Yes Helping out


    to SOP financially

    111 lack of funding and reduction of Yes Helping out


    manpower financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    112 lack of funding and reduction of Yes Helping out


    manpower financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    113 Lower adoption rates and Yes Helping out


    donations due to the slower financially,
    economy. Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    52
    PART 3: ACKNOWLEDGEMENT OF PAWS ANIMAL WELFARE SOCIETY

    Respondent Have you heard of PAWS? If you answered “yes”, where


    were you informed of PAWS?

    1 Yes Blogs

    2 Yes Articles

    3 Yes Blogs

    4 No -

    5 No -

    6 No -

    7 No -

    8 Yes Blogs

    9 Yes Articles

    10 Yes Articles

    11 Yes Newspaper or magazines

    12 Yes Articles

    13 Yes Newspaper or magazines

    14 Yes Articles

    15 Yes Friends or family

    16 No -

    17 Yes Articles

    18 Yes Friends or family

    19 Yes Articles

    20 Yes Articles

    21 Yes Social Media

    22 Yes Blogs

    23 Yes Articles

    24 Yes Newspaper or magazines

    25 Yes Articles

    26 Yes Articles

    53
    27 Yes Articles

    28 Yes Friends or family

    29 Yes Newspaper or magazines

    30 Yes Newspaper or magazines

    31 No -

    32 No -

    33 Yes CSI Club from Taylor’s


    University

    34 Yes Social Media

    35 Yes Newspaper or magazines

    36 Yes Newspaper or magazines

    37 Yes Newspaper or magazines

    38 Yes Social Media

    39 Yes Social Media

    40 Yes Articles

    41 Yes Friends or family

    42 Yes Articles

    43 Yes Friends or family

    44 Yes Friends or family

    45 Yes Newspaper or magazines

    46 Yes Social Media

    47 Yes Friends or family

    48 Yes Searching for animal shelters

    49 Yes Newspaper or magazines

    50 Yes CSI Club from Taylor’s


    University

    51 Yes Social Media

    52 Yes Friends or family

    53 Yes Friends or family

    54 Yes Friends or family

    55 Yes Friends or family

    54
    56 Yes Social Media

    57 Yes Social Media

    58 Yes Social Media

    59 Yes Social Media

    60 Yes Social Media

    61 Yes Social Media

    62 Yes Friends or family

    63 Yes Friends or family

    64 Yes Social Media

    65 Yes Did a project there

    66 Yes Friends or family

    67 Yes Other

    68 Yes Friends or family

    69 Yes Social Media

    70 Yes Social Media

    71 Yes Social Media

    72 Yes Social Media

    73 Yes Social Media

    74 Yes Social Media

    75 No -

    76 Yes Friends or family

    77 No -

    78 Yes Social Media

    79 Yes Friends or family

    80 Yes Friends or family

    81 No -

    82 Yes Friends or family

    83 Yes Friends or family

    84 No -

    85 No -

    55
    86 Yes Secondary school

    87 Yes Social Media

    88 Yes Social Media

    89 Yes Social Media

    90 Yes Social Media

    91 Yes Social Media

    92 No -

    93 Yes Social Media

    94 Yes Social Media

    95 Yes Social Media

    96 No -

    97 No -

    98 Yes Social Media

    99 Yes Social Media

    100 Yes Social Media

    101 Yes Social Media

    102 Yes Social Media

    103 No -

    104 No -

    105 No -

    106 No -

    107 No -

    108 No -

    109 No -

    110 No -

    111 No -

    112 No -

    113 No -

    56
    3. Google Form: Survey

    THE IMPACT OF COVID-19 PANDEMIC TOWARDS THE ANIMAL

    WELFARE

    Hi! We are a group of students from Taylor's University currently undertaking the

    Community Service Initiative (CSI) module. The form below is a 5-10 minute survey

    regarding the affect of the COVID-19 pandemic on animal welfare organisations. We

    are greatly thankful if you would take your time out to fill out this form. Your views are

    highly appreciated.

    Should you have any queries, please contact PAWS's number 03-7846 1087. Thank

    you.

    PART 1: PRONE TO ADOPT OR BUY FROM STORE

    1. Do you have a pet

    Options Check

    Yes (continue to Q2)

    57
    No (continue to Q3)

    2. If you answered "yes", did your pet's needs (food, cleaning supplies, medical fees etc)
    became a burden to you during the COVID-19 pandemic?

    Options Check

    Yes

    No

    3. If you answered "no", do you prefer adopting from an animal welfare organisation or
    buying from a pet shop? Why?

    Answer

    PART 2: OPINION TOWARDS THE ANIMAL WELFARE ORGANISATION


    AND THE ISSUES FACE BY THEM

    1. In your opinion, how has the COVID-19 pandemic affected animal welfare
    organisations?

    Options Check

    Financial Problem

    Lack of Manpower

    Lack of Resources

    Lesser Adoption
    58
    Increase of Abandoned Animals

    2. Are you willing to help an animal welfare organisation out, especially during this
    pandemic?

    Options Check

    Yes

    No

    3. If you are willing to help, what would you do to help animal welfare organisations
    out?

    Options Check

    Help Out Financially

    Donating Pet Supplies

    Adopting

    Volunteering

    Others

    PART 3: ACKNOWLEDGEMENT OF PAWS ANIMAL WELFARE SOCIETY

    1. Have you heard of PAWS?

    Options Check

    Yes (continue to Q8)

    No

    59
    2. If you answered “yes”, where were you informed of PAWS?

    Options Check

    Blogs

    Articles

    Newspaper and Magazines

    Social Media

    Friends or Family

    Others

    4. Responses and Results from Questionnaire made by using Google Form

    PART 1: PRONE TO ADOPT OR BUY FROM STORE

    Respondent Do you have a pet? If you answered If you answered


    "yes", did your pet's "no", do you prefer
    needs (food, cleaning adopting from an
    supplies, medical
    animal welfare
    fees etc) became a
    burden to you during organisation or
    the COVID-19 buying from a pet
    pandemic? shop? Why?

    1 Yes No -

    2 No - Either both ways

    3 Yes Yes -

    4 Yes No Depends on the breed


    and size

    5 No - Adopting a pet

    60
    6 Yes No Either way

    7 Yes No -

    8 No - Adopting. Its better

    9 No - No. I would love to


    have a pet but my
    parents are against it
    since they are sensitive
    to animal fur.

    10 No - Buying,the pets from


    the animal welfare
    might be fameless

    11 Yes No I would prefer adopting


    from an animal welfare
    organisation cause i
    believe that animals
    from animal welfare
    organisations needmore
    care and love from pet
    owners.

    12 Yes No Adopt. Buying will


    encourage irresponsible
    breeding

    13 Yes No -

    14 Yes Yes -

    15 No - No. My family do not


    allow me to have a pet

    16 No - Adopting, to help the


    pets that were
    abandoned or need a
    new home

    17 No - Adopting. To reduce
    the stray pets.

    18 No - Adopting from an
    animal welfare as
    there’s animal that need
    help from the animal
    welfare

    19 No - I prefer adoption than


    buying. I do not
    support cruel breeding
    of pet shops

    20 Yes No Adopt don't shop.

    21 No - adopting , because I
    feel it is better to give
    strays or pets without

    61
    homes a better home

    22 No - Buying from a pet shop

    23 No - I prefer adopting as
    there are many stray
    animals that need much
    of care by humans.

    24 No - Yes. I love pets

    25 Yes Yes Adopting definitely,


    but due to peer pressure
    i bough a cat twice

    26 Yes No Buying from pet shop


    bcs its healthier

    27 No - Animal welfare
    organisation

    28 No - Adopting from an
    animal welfare
    organisation

    29 No - Adopting

    30 Yes No No. Because i would


    like to put all my effort
    into my one and only
    pet dog. To adopt other
    pet, I should give them
    the balance and non-
    bias love, I haven’t
    prepare for that and I
    do not want to try as
    well cause I scare I will
    hurt any of them.

    31 No - Both also can, need to


    see if have the pet I
    want or not first

    32 Yes Yes -

    33 Yes No -

    34 No - From a pet shop. I do


    not know any animal
    welfare organisation.

    35 No - adopt, cheaper

    36 Yes Yes -

    37 Yes No no, cuz i love ma dog


    only

    38 Yes No -

    62
    39 No - Adopt from welfare org

    40 No - Adopting because it is
    better to buy and take
    care of a precious life
    of strays, let them have
    a home and feel
    warmth

    41 No - No, because I don’t


    really like having a pet.

    42 No - Adopt, the animal


    might not have good
    environment to stay in

    43 Yes Yes -

    44 No - Adopting

    45 No - Neither nor

    46 Yes No Adopting. Pets from pet


    shops are usually taken
    good care of.

    47 No - Adopting is better than


    buying.

    48 No - "Adopting from an
    animal welfare
    organisation. Most of
    the pet from pet shop
    are bred and raised
    without the care of their
    mother. It is mentally
    harmful for the pet
    itself and supporting
    this business model
    only makes the
    problem worse.

    49 Yes No -

    50 No - -

    51 No - Adopting from an
    animal welfare
    organisation. To avoid
    more animals from
    getting abandoned

    52 Yes No -

    53 No - Anything

    54 No - adopt, save money

    55 No - animal welfare
    organisation, cheaper i

    63
    guess ?

    56 Yes No -

    57 Yes No Not sure cuz we bought


    ours from mudah.

    58 Yes Yes -

    59 Yes Yes -

    60 No - Adopting. Because they


    need more care

    61 Yes No Adopting, I don’t


    support in buying
    animals.

    62 Yes Yes adopt better

    63 No - Adopting from an
    animal welfare
    organization because
    buying from a pet shop
    is supporting the
    business of breeding
    and profit of poor
    animals however if you
    adopt then you can
    rescue a homeless cat
    for example and give it
    a good home to live.

    64 No - Adopting because I
    don't want to support
    people exploiting
    animals by breeding
    them for the purpose of
    money/interest. I don't
    feel like it's right to
    support businesses who
    don't care enough about
    the animal's life.

    65 No No Adopt

    66 No - Buying from a petshop


    because I could know
    all the history about the
    pet.

    67 Yes No -

    68 No - yes， pet is cute

    69 No - Adopting. Pets at
    animal welfare
    organizations do not
    mean that they are
    'lower-standard' pets.
    64
    They are often well
    cared and they also
    deserve to be treated
    with love as well.
    While buying from pet
    shop might encourage
    irresponsible breeders
    breeding the pets
    without control,
    allowing them to
    continue this business
    by producing pets in
    terrible circumstances.

    70 Yes No Both will be fine

    71 No - Yes because they’re


    homeless and I need a
    company from a pet so
    why not just adopt

    72 No - not really sure bout it

    73 No - adopting. it saves pets


    that have been
    abandoned and i do not
    tolerate animal
    breeding.

    74 Yes No adopting from an


    animal welfare
    organisation

    75 Yes No No. Because i would


    like to put all my effort
    into my one and only
    pet dog. To adopt other
    pet, I should give them
    the balance and non-
    bias love, I haven’t
    prepare for that and I
    do not want to try as
    well cause I scare I will
    hurt any of them.

    76 Yes No -

    77 Yes Yes Adopting. Buying


    animals is giving
    opportunity for a bigger
    market of the particular
    bought animal, it may
    become a 'trend' in
    having this pet (ex:
    Chincilla, Sugar Glider
    & Doormouse) hence
    leading to a extreme
    high market needs and
    high market value of

    65
    the animal. This causes
    uneven market also
    may cause illegal
    reproduction.

    78 No - No Money to survey
    already and no time to
    take care.

    79 No - Not now till i cant


    afford my life

    80 Yes No Buying from pet shop


    bcs its healthier

    81 No - Adopting! bc animals
    at the welfare
    organization definitely
    need our help more
    compared to the ones at
    the petshop

    82 No - Maybe adopt

    83 No - Animal welfare . To
    provide the animal a
    house

    84 No - Adopting! bc animals
    at the welfare
    organization definitely
    need our help more
    compared to the ones at
    the petshop

    85 Yes No -

    86 Yes No -

    87 Yes Yes -

    88 Yes Yes -

    89 Yes No -

    90 No - Prefer buying, because


    it's more convenient
    due to more pet shops
    being around. And,
    lack of knowledge on
    adoption process.

    91 No - Yes pet can bring


    happiness

    92 Yes No -

    93 No - Adopting

    94 Yes No Adoption

    66
    95 No - Adopting. To reduce
    the stray pets

    96 Yes No Adopt

    97 Yes No I prefer adopting from


    the former because it
    can save putting
    animals down.

    98 No - buying because is more


    safe?! I don't know...

    99 No - Yes, adopt don’t shop

    100 No - I’m allergic to animals

    101 Yes No Adopting. Pets are


    expensive

    102 Yes No Adopting. Pets are


    expensive

    103 Yes Yes -

    104 Yes No -

    105 No - Adoption is better


    because the adoption
    fees go back into
    helping more animals

    106 Yes No I would prefer adopting


    from an animal welfare
    organisation cause i
    believe that animals
    from animal welfare
    organisation need more
    care and love from pet
    owners.

    107 Yes No Adoption

    108 No - Buy from a pet shop


    because it has more
    choices

    109 No - Animal welfare


    organisations because
    we can help the
    organisations especially
    the smaller ones

    110 No - Adopting because pets


    up for adoption needs
    more care and attention
    compared to those in
    pet shops as most of
    them were found in the
    streets etc

    67
    111 Yes Yes -

    112 Yes Yes -

    113 Yes No Adopt, because most


    pets in stores are
    sourced from
    irresponsible backyard
    breeders (puppy mills).
    By adopting, there is
    one less homeless/stray
    animal off the streets
    and it helps shelters
    make room to help
    more animals.

    PART 2: OPINION TOWARDS THE ANIMAL WELFARE ORGANISATION


    AND THE ISSUES FACE BY THEM

    Respondent In your opinion, how has the Are you willing to help If you are willing
    COVID-19 pandemic an animal welfare to help, what
    affected animal welfare organisation out, would you do to
    organisations? especially during this help animal
    pandemic? welfare
    organisations
    out?

    1 Financial impact Yes Helping out


    financially

    2 In terms of financial issues and Yes Helping out


    lack of resources financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    3 Hardly to get funding or create Yes Volunteering


    event for them to promote

    4 No volunteers, no donation, no Yes Helping out


    access to pet food financially,
    Volunteering

    5 Lack of funds due to the Yes Volunteering


    economy going into crisis

    6 Lack of funding - -

    7 Animals will not be the top Yes Adopting,


    priority Volunteering

    68
    8 - Yes Helping out
    financially,
    Volunteering

    9 The organisations are running Yes Helping out


    out of volunteers and donation financially,
    funds to manage the cost of Donating pet
    living for animals supplies (food,
    blankets, leashes
    etc)

    10 Financial problem Yes Helping out


    financially

    11 They suffer from the insufficient Yes Helping out


    of funds since they have to take financially,
    care of themselves as well as Donating pet
    their family at the same time supplies (food,
    blankets, leashes
    etc)

    12 No volunteers to help out and Yes Helping out


    perhaps lesser donation financially

    13 Not able to operate because of - -


    mco

    14 increase maintenance Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    15 increase maintenance Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    16 Lesser people adopt, volunteer Yes Helping out


    for help due to MCO and financially,
    financially restricted to adopt a Donating pet
    new pet, and less funding for the supplies (food,
    animal welfare as they can't blankets, leashes
    open up booths for crowd- etc), Volunteering
    funding or donation.

    17 They might not have enough Yes Donating pet


    funds to cover the huge amounts supplies (food,
    of expenses blankets, leashes
    etc), Volunteering

    18 Financial problems, medical Yes Helping out


    issues for the animals financially,
    Volunteering

    19 I am not sure, but maybe there is - -


    some challenge like manpower
    lacking.

    20 impacting their funding for Yes Helping out


    supplies, food etc, increase of financially,
    69
    abandon pets as well as people Volunteering
    are unable to support them
    anymore so more pets to care
    for, but not enough funding.

    21 It is more financially difficult to Yes Volunteering


    get the supplies needed

    22 Discontinued fund Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    23 - Yes Volunteering

    24 Before that the students used to Yes Donating pet


    go and spend time with animals supplies (food,
    but due to covid that couldn't blankets, leashes
    happen etc), Volunteering

    25 - - -

    26 More people want to adopt Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    27 In my opinion, the pandemic has Yes Helping out


    indirectly affected the animal financially,
    welfare organisation. What I Donating pet
    mean is that during the supplies (food,
    pandemic itself, the purchasing blankets, leashes
    power of the customers are etc)
    lower which leads to downturn
    in economic and lower income
    rate. People are less willing to
    adopt new pets due to this
    reason. When you have a pet,
    that means that you need to
    exert a part of your income or
    money to manage and sustain it.

    28 People from the organisation Yes Volunteering


    would be hard to save animals in
    groups

    29 Less support from public due to - -


    financial crisis

    30 Budget and profit stuff Yes Volunteering

    31 No income to keep on raising Yes Helping out


    the animals kept by the financially,
    organisation Donating pet
    supplies (food,

    70
    blankets, leashes
    etc), Adopting,
    Volunteering

    32 - Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    33 - Yes Helping out


    financially,
    Volunteering

    34 Less visit/ trips - -

    35 In my opinion, with covid-19, Yes Helping out


    finances are cut, the financially,
    organizations will have lower Donating pet
    cost to take care of the animals, supplies (food,
    thus the animals will suffer as blankets, leashes
    well. etc)

    36 - Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    37 Food and medical treatment vise - -

    38 Most of the supplies, budgets Yes Helping out


    and income for the pets are financially,
    getting cut significantly. Donating pet
    Therefore, harder for the supplies (food,
    guardians to take care of all of blankets, leashes
    the pets as well as to keep up etc)
    with living for themselves.

    39 The organisers are not able to Yes Donating pet


    distribute the food or searching supplies (food,
    for homeless dogs blankets, leashes
    etc)

    40 - Yes Volunteering

    41 COVID-19 has affected the Yes Helping out


    global economy seriously and I financially,
    think the funding and income of Donating pet
    the animal welfare organisations supplies (food,
    might be affected. blankets, leashes
    etc)

    42 Lesser donation to support, less Yes Helping out


    visitor financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    71
    43 Hard to bring the pet for medical Yes Donating pet
    treatment and also grooming supplies (food,
    blankets, leashes
    etc)

    44 - Yes Volunteering

    45 It might be hard for welfare Yes Helping out


    organisations to raise awareness financially,
    or holding fund raining events. Donating pet
    supplies (food,
    blankets, leashes
    etc)

    46 Less people adopting, less Yes Donating pet


    income, money needed to supplies (food,
    maintain pets remains, more blankets, leashes
    difficult for welfare etc)
    organisations.

    47 Less people adopting, less - -


    income, money needed to
    maintain pets remains, more
    difficult for welfare
    organisations.

    48 A lot SOP to follow and harder Yes Helping out


    to publicise the agenda. financially

    49 Maybe lots of pet owners don’t Yes Donating pet


    have enough money to take care supplies (food,
    and end up abandoning them. blankets, leashes
    Increasing workload for these etc), Volunteering
    organisation.

    50 Major impact, since animal Yes Donating pet


    rescue groups and wildlife supplies (food,
    rehabilitation centres aren't able blankets, leashes
    to fully support themselves etc)
    financially, let alone animals
    which they needed adequate
    food and shelter

    51 Not enough fund Yes Volunteering

    52 Public no donation to them Yes Donating pet


    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    53 Not aware about this - -

    54 No people help Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering
    72
    55 - Yes Helping out
    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc)

    56 Income Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    57 They’re short on funds - -

    58 Hard to get help from public/ Yes Adopting


    other organisations

    59 I think it affected it quite hard, Yes Helping out


    as to some shelters financially,
    sponsors/donations are a big part Volunteering
    of them being able to maintain it

    60 People are restricted with their Yes Volunteering


    rescue action

    61 I personally feel that they are Yes Helping out


    losing customers too because financially,
    people are financially tight Donating pet
    during the pandemic supplies (food,
    blankets, leashes
    etc)

    62 Lack fund Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    63 It might have restricted their - -


    income resulting in less food
    supplies for the animals because
    less people go out from their
    homes now to adopt an animal.

    64 Not really educated about it, but Yes Helping out


    I think that there might be a lack financially,
    of man power to actually handle Volunteering
    everything since people need to
    do social distancing and also
    lack of funds.

    65 - Yes Helping out


    financially

    66 The animals there maybe are Yes Volunteering


    facing starvation because there
    73
    is fewer adoption during the
    COVID-19.

    67 - - -

    68 - Yes Volunteering

    69 I think it harshly affected them Yes Helping out


    since everyone is worrying financially,
    about their own home expenses, Volunteering
    the donations to these animal
    welfare organisations will
    largely reduced, causing the
    organisations tight on money as
    taking care of the pets definitely
    need large amount of costs.

    70 Donation become lesser and the Yes Helping out


    organization lack of money to financially,
    buy food Donating pet
    supplies (food,
    blankets, leashes
    etc)

    71 They are getting less sponsor Yes Helping out


    financially,
    Adopting,
    Volunteering

    72 - Yes Volunteering

    73 i would say that it might’ve Yes Volunteering


    impacted greatly as lesser
    people are concerned about
    adoption and donations

    74 Lack of donation from public Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting

    75 Budget and profit stuff Yes Volunteering

    76 Bankruptcy maybe Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    77 I think the animal welfare org Yes Helping out


    are unable to rescue or help financially,
    some animals in need. During Donating pet
    this pandemic, they might not be supplies (food,
    able to release their animals for blankets, leashes
    adoption and of their animals etc), Volunteering
    don't stop reproducing, they may
    face financial issues regarding
    pet's food etc.

    74
    78 No money - -

    79 Just like how affect human Yes Donating pet


    supplies (food,
    blankets, leashes
    etc)

    80 More people want to adopt Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    81 financial hardship, lack of Yes Adopting,


    volunteers, lack of patrons, etc Volunteering

    82 - - -

    83 No money , no volunteers - -

    84 financial hardship, lack of Yes Adopting,


    volunteers, lack of patrons, etc Volunteering

    85 They get less funds so they - -


    might be struggling financially

    86 harder to work under the sop Yes Helping out


    including social distancing financially

    87 Lack of resources Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Volunteering

    88 It depleted their resources, Yes Adopting,


    materials and foods aren’t Volunteering
    available

    89 It has given less opportunity for Yes Volunteering


    them to be helped by other
    people who would like to
    volunteer but are Afraid of
    being infected by the virus

    90 Badly because less people go Yes Helping out


    out to adopt, and more people financially,
    fear animals may spread the Volunteering,
    corona Other means such
    as promo/design
    for them

    91 Lack of expenses Yes Adopting,


    Volunteering

    92 lack of expenses Yes Volunteering

    93 Less support from public due to - -

    75
    financial crisis

    94 More limited manpower to look Yes Helping out


    after the animal and decrease financially,
    financial support Volunteering

    95 They might not have enough Yes Donating pet


    funds to cover the huge amounts supplies (food,
    of expenses blankets, leashes
    etc), Volunteering

    96 People are mostly at home Yes Helping out


    financially

    97 Pet adoption meetings can't be - -


    held.

    98 less volunteers to help out - -

    99 Financial problem Yes Helping out


    financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting

    100 Less voluntary workers - -

    101 A drop in individual donations Yes Helping out


    to animal welfare charities financially

    102 A drop in individual donations Yes Helping out


    to animal welfare charities financially

    103 Less programmes and events Yes Volunteering


    can be held. Less volunteers
    needed

    104 - Yes Helping out


    financially,
    Volunteering

    105 Many pets are abandoned and Yes Donating pet


    are adopted due to the current supplies (food,
    economic blankets, leashes
    etc), Volunteering

    106 They suffer from insufficient Yes Helping out


    funds since they have to take financially,
    care of themselves as well as Donating pet
    their family at the same time. supplies (food,
    blankets, leashes
    etc)

    107 More limited manpower to look Yes Helping out


    after the animal and decrease financially,
    financial support Volunteering

    108 I think it's pretty affected by the Yes Donating pet


    pandemic supplies (food,

    76
    blankets, leashes
    etc)

    109 Fewer people will go visit these Yes Helping out


    organisation centres financially,
    Volunteering

    110 It's hard to conduct events due Yes Helping out


    to SOP financially

    111 lack of funding and reduction of Yes Helping out


    manpower financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    112 lack of funding and reduction of Yes Helping out


    manpower financially,
    Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    113 Lower adoption rates and Yes Helping out


    donations due to the slower financially,
    economy. Donating pet
    supplies (food,
    blankets, leashes
    etc), Adopting,
    Volunteering

    PART 3: ACKNOWLEDGEMENT OF PAWS ANIMAL WELFARE SOCIETY

    Respondent Have you heard of PAWS? If you answered “yes”, where were you informed of
    PAWS?

    1 Yes Blogs

    2 Yes Articles

    3 Yes Blogs

    4 No -

    5 No -

    6 No -

    7 No -
    77
    8 Yes Blogs

    9 Yes Articles

    10 Yes Articles

    11 Yes Newspaper or magazines

    12 Yes Articles

    13 Yes Newspaper or magazines

    14 Yes Articles

    15 Yes Friends or family

    16 No -

    17 Yes Articles

    18 Yes Friends or family

    19 Yes Articles

    20 Yes Articles

    21 Yes Social Media

    22 Yes Blogs

    23 Yes Articles

    24 Yes Newspaper or magazines

    25 Yes Articles

    26 Yes Articles

    27 Yes Articles

    28 Yes Friends or family

    29 Yes Newspaper or magazines

    30 Yes Newspaper or magazines

    31 No -

    32 No -

    33 Yes CSI Club from Taylor’s University

    34 Yes Social Media

    35 Yes Newspaper or magazines

    36 Yes Newspaper or magazines

    37 Yes Newspaper or magazines

    78
    38 Yes Social Media

    39 Yes Social Media

    40 Yes Articles

    41 Yes Friends or family

    42 Yes Articles

    43 Yes Friends or family

    44 Yes Friends or family

    45 Yes Newspaper or magazines

    46 Yes Social Media

    47 Yes Friends or family

    48 Yes Searching for animal shelters

    49 Yes Newspaper or magazines

    50 Yes CSI Club from Taylor’s University

    51 Yes Social Media

    52 Yes Friends or family

    53 Yes Friends or family

    54 Yes Friends or family

    55 Yes Friends or family

    56 Yes Social Media

    57 Yes Social Media

    58 Yes Social Media

    59 Yes Social Media

    60 Yes Social Media

    61 Yes Social Media

    62 Yes Friends or family

    63 Yes Friends or family

    64 Yes Social Media

    65 Yes Did a project there

    66 Yes Friends or family

    67 Yes Other

    79
    68 Yes Friends or family

    69 Yes Social Media

    70 Yes Social Media

    71 Yes Social Media

    72 Yes Social Media

    73 Yes Social Media

    74 Yes Social Media

    75 No -

    76 Yes Friends or family

    77 No -

    78 Yes Social Media

    79 Yes Friends or family

    80 Yes Friends or family

    81 No -

    82 Yes Friends or family

    83 Yes Friends or family

    84 No -

    85 No -

    86 Yes Secondary school

    87 Yes Social Media

    88 Yes Social Media

    89 Yes Social Media

    90 Yes Social Media

    91 Yes Social Media

    92 No -

    93 Yes Social Media

    94 Yes Social Media

    95 Yes Social Media

    96 No -

    97 No -

    80
    98 Yes Social Media

    99 Yes Social Media

    100 Yes Social Media

    101 Yes Social Media

    102 Yes Social Media

    103 No -

    104 No -

    105 No -

    106 No -

    107 No -

    108 No -

    109 No -

    110 No -

    111 No -

    112 No -

    113 No -

    81

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