EMMA BUTLER

2796 Horseshoe Valley Rd W, L0L 2K0, Phelpston, ON.

EmmaButler1@hotmail.com · (705) 627-7601

OBJECTIVE…
I am searching for part-time or full-time employment at an organization that will benefit from my
developing skills, and past experiences in both food services and retail sales services.

PROFESSIONAL SUMMARY…
I am an accomplished and successful student who strives to complete tasks at an outstanding
level. I have knowledge in promoting customer loyalty, satisfaction and purchases with consultative
techniques and give significant attention to individual needs. I am an eager learner and am a strong
relationship-builder with excellent organizational strengths and a superior work ethic.

WORK HISTORY…
OCT 2018 – CURRENT
RETAIL SALES ASSOCIATE, HUDSON’S BAY COMPANY
• Operated cash register by handling cash, counting change, and storing coupons.
• Used consultative and friendly sales approach to understand customer needs in order to
recommend relevant products.
• Provided accurate information about promotions, customer programs and products, helping
to increase the customer's understanding.
• Supported loss prevention goals by monitoring shopper behavior.
• Used POS system to process sales, returns, online orders and gift card activations.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective
action such as restocking or reorganizing products.
• Assisted customers with prompt and polite support in-person and via telephone.
• Opened and closed store independently when needed.

OCT 2015 – DEC 2018

CASHIER, A&W RESTAURANTS CANADA
• Served many customers in a fast-paced environment.
• Processed payments and counted change to complete transactions.
• Checked completed orders for accuracy before assembling and serving the order to the
customer.
• Wiped counters and sanitized equipment to maintain clean food prep/working areas.
• Resolved challenging customer complaints efficiently and maximizing repeat business
 EDUCATION…
SEPT 2015 – JUNE 2019
HIGH SCHOOL DIPLOMA, BARRIE NORTH COLLEGIATE INSTITUTE
• Member of the Gifted and Enriched Program

JAN 2020 – APR 2020

PRE- HEALTH SCIENCES, GEORGIAN COLLEGE OF APPLIED ARTS & TECHNOLOGY
• First semester completed with an 88% overall average

SEPT 2020 – PRESENT

SOCIAL SERVICE WORKER, GEORGIAN COLLEGE OF APPLIED ARTS &
TECHNOLOGY
• Currently enrolled in program

SKILLS…
• Positive and friendly customer service • Food safety standards
• Cash dandling/ Cash register operation • Organization
• Team building • Point of sale knowledge
• First Aid/CPR (Level C) • Problem solving

ACCOMPLISHMENTS…
Cosmetology Award - June 2016

Honour Roll Award - June 2016, and June 2017

First Aid/CPR (Level C) Certificate - December 2018

REFERENCES…
Laura Jowett: A&W Manager
Laurajow17@gmail.com
(705) 309- 4541

Janice Cresswell: Hudson’s Bay Manager

Janice.cresswell@hbc.com
(705) 726-2200 ext. 224