VISION, MISSION

Grameenphone
Annual Report 2016
& VALUES

VISION
Keep Empower Societies
sy pr
ea

Overview
We provide the power of digital
communication, enabling everyone to

om
help ou
t
ei

to r improve their lives, build societies and

ise
Mak

secure a better future for all.

e

s
are her

cus

Empower

Business Performance
tomer

societies MISSION
We

g
s

We are here to help

Be

iri n

our customers
re

sp

pe in
s

We exist to help our customers get

ctf Be
ul the full benefit of being connected.
Our success is measured by how

Sustainability
passionately they promote us.

Governance
Values
We‘re creative. We bring energy and Everything we produce should be easy to
imagination to our work. Everything we understand and use. We should

Financial Analysis
produce should look fresh and always remember that we try to
modern. make customers’ lives easier.

Be
Inspiring Make
It Easy Additional Information

We acknowledge and respect Everything we do should work

local cultures. We want to be a part Be Keep perfectly. If it doesn’t, we’re
of local communities wherever we Respectful Promises there to put things right. We’re
operate. We want to help customers about delivery, not over-promising.
with their specific needs in a way that We’re about actions, not words.
suits the way of their life best.

Vision, Mission & Values 3