Gaggia Velasca Service Manual

Coffee Machine
GAGGIA VELASCA CMF-OTC
Service

Service Manual
Rev. 00 MARCH 2017
General Information
Description Value
Housing material Thermoplastic material
Size (w x h x d) 256mm x 340mm x 440 mm (data may vary depending on the model)
Weight 9.0 kg (data may vary depending on the model)
Power Cord length 1.2m
Control panel Front panel
Water tank 1.5 litres
Coffee bean hopper capacity 300 g
Coffee grounds drawer capacity 10
Pump pressure 15 bar
Boiler Stainless steel type
Safety devices Thermal fuse
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group Subject to modification

01/03/2017
GAGGIA VELASCA
Table of contents Page Table of contents Page

1. Introduction 5. Service Mode
1.1. Documentation required 1 5.1. Test Mode 1
1.2. Tools and resources 1 5.2. Steam Out 7
1.3. Material 1 5.3. Error Codes for Out of Order alarm 8
1.4. Safety warnings 1 5.4. Saeco Service Center - Quick Start Guide 8
1.5. Service POLICY grid as used for coffee machines 3
1.6.1. External machine parts (CMF) 4 6. Service and maintenance
1.6.2 External machine parts (OTC) 5 6.1. Repair flow 1
1.6.3. Internal machine parts 6
7. Disassembly
2. Technical specifications 7.1. Outer Shell 1
2.1. Technical specifications 1 7.2. Coffee grinder 1
2.2. Machine parameters and performance 1 7.3. Grinder blades 2
2.3. Specification for the measurement of the coffee products 3 7.4. Coffee grinder adjustment 2
temperature 7.5. Carafe connection and hot/steam water dispenser 3
2.3.1. Specification for the measurement of the Milk products 4 7.6. Removing tap 3
temperature 7.7. Pump 3
7.8. Flow-meter 3
3. Brief instructions 7.9. Boiler 4
3.1. Customer menu GAGIA VELASCA CMF 1 7.10. CPU board 4
3.2. Customer menu GAGGIA VELASCA OTC 1 7.11. KYB interface and display 4
3.3. Warning icons 2 7.12. Gear motor 5
3.4. Troubleshooting 2 7.13. Fitting and removing Oetiker clamps 6
4. Operating logic 8. Notes

4.1. Water circuit 1
4.2. Coffee cycle 2 9. Water circuit diagram
4.3. Single microswitch 3 9.1. Water circuit diagram 1
4.3.1. Temperature sensor (adjustment) 3
4.4. Coffee grinder 230V 4 10. Electrical diagram
4.5. Autodose system description 230V 4 10.1. Electrical diagram 1
4.6. Coffee lack detection and coffee grinder blocked 230V 5
4.7. Water level detection (water tank) 6
4.8. Milk Carafe 6
4.9. AquaClean water filter 7
MODIFICATIONS TO SERVICE MANUAL

From Rev. To Rev. Chapter Inserted Modified
GAGGIA VELASCA
CHAPTER 1
INTRODUCTION
GAGGIA VELASCA 01 INTRODUCTION
1.1 Documentation required
The following documentation is needed for repair procedures:

• Instruction booklet for specific model
• Technical documentation for specific model (diagrams, exploded view, sympton cure and service
manual)
1.2 Tools and resources
As well as the standard equipment, the following is required:

12NC Description Notes
- Screwdriver
- Pliers for Oetiker clamps
- CC -A - Vdc tester
- Digital thermometer Scale limit > 150°C
996530009845 Serkit Tool needed for programming with SSC
Tool used to flash the SW on the machines (for
- SSC (Saeco Service Center) SW upgrade and diagnostics mode). Refer to
SDA_111359.
1.3 Material
12NC Material Code and Description
- Thermal paste Heat resistance > 200°C
996530067222 Descaler “ACC SAE DECALCIFIER 5 L 1 UNIT”
132253695601 Grease solvent “PARALIQ GB 363”
996530045784 Silicone grease “ACC TUBE FIN FOOD GREASE 2 400 ML”
1.4 Safety warnings
We recommend you consult the technical manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
Always disconnect the power plug from the mains before beginning repair work.
Simply turning off the main machine power switch is not an adequate safety precaution.
This domestic appliance is rated as insulation class I.
On completion of the repair work, insulation and dielectric rigidity tests must be per-
formed.
Disassembling the machine, the operator must pay attention to hot and under pressure
parts: boiler, pin-boiler, valves, dispensing, steam tube, brew unit, connections and pipes
to avoid burns.
Please refer to specific hydraulic circuit (Image1) to know the parts in detail.
The machine hydraulic circuit can reach maximum pressure of 16/18 bar.
To operate in safety condition is recommended to perform the Steam Out procedure in
order to remove the pressure and hot water inside the hydraulic circuit.
1/6
When the machine arrives at the Service Center in descaling mode interrupted, or making Descal-
ing, be very careful not to come into contact with the Descaler.
After the product has been repaired, it should function properly and has to meet the safety require-
ments and legal regulations as officially laid down at this moment
Water Flowmeter
Flowmeter Two-way
Two-way solenoid valve
solenoid valve
Hot water /steam

Image 1
From this point circuit

in pressure
From this point circuit

High temperaure
Water tank
Water tank Steam and
Steamhot
pipewater
Pump
Pump
Brewing Unit
Brewing Unit
Boiler
Boiler
Water
Water
Safety valve
Safety valve discharge
discharge
2/6

1.5 Service POLICY grid as used for coffee machines

For IN WARRANTY repairs is raccomanded to use when and where possible the single compo-
nents, available in the exploded views of the coffee machines or of the specific components. If you
find the information “SEE THE EXPLODED VIEW E........” in the assembly description field, it means
that the single components of the assembly are available in the other pages of the exploded view.
It’s possible to use the assembly only if there is a specific Symptom Cure that include this possibili-
ty or when the single components are not available for the order.
List of principal assembly present in all our coffee machines
Components Assembly use Single components available

COFFEE YES, to consult the specific exploded-view of the
Only for OOW repairs
GRINDER machine or of the Coffee Grinder on website
BREWING YES, to consult the specific exploded-view of the
UNIT machine or of the Brewing unit on website
YES, to consult the specific exploded-view of the
BOILER Only for OOW repairs
machine on website
GEAR YES, to consult the specific exploded-view of the
MOTOR machine on website
FILTER YES, to consult the specific exploded-view of the
HOLDER machine on website
MILK YES, to consult the specific exploded-view of the
CARAFE machine on website
THERMAL YES, to consult the specific exploded-view of the
CARAFE Thermal Carafe on website
YES, to consult the specific exploded-view of the
MILK ISLAND Only for OOW repairs
Milk Island on website
3/6

1.6.1 External machine parts (CMF)
1 Coffee bean hopper lid
2 Coffee bean hopper
1
5
3 Power cord socket
2 4 Water tank
6
5 Pre-ground coffee compart-
7 ment
6 Grinder adjustment knob
8
3 7 Control panel
8 Coffee grounds container
9
10
9 Dispensing spout
11
4
10 Drip tray
12
11 Drip tray cover
12 Drip tray full indicator
13 Espresso button
14 Espresso lungo button
15 Aroma strength button
13 19
16 Standby button
14 18
17 Menu button
15 17 18 Hot water button
19 Steam button
16
20 Power cord
21 Cleaning brush (for specific
21 22
types only)
27 22 Grease for the brew group
28 (for specific types only)
20
23 Pre-ground coffee measur-
23 ing spoon
V01
24 24 Water hardness test strip
25 Coffee residues drawer
26 25
26 Brew group
14/07/15 08:33 27 Steam wand
28 Classic milk frother
19.460.3174.1 REV01
14/07/15 08:33
14/07/15 08:33
4/6

1.6.2 External machine parts (OTC)
1 Coffee bean hopper lid
2 Coffee bean hopper
1
5
3 Power cord socket
2 4 Water tank
6
5 Pre-ground coffee compart-
7 ment
6 Grinder adjustment knob
8
3 7 Control panel
8 Coffee grounds container
9
10
9 Dispensing spout
11
4
10 Drip tray
11 Drip tray cover
12 12 Drip tray full indicator
13 Espresso button
14 Espresso lungo button
15 Aroma strength button
13 21
16 Carafe quick clean button
14 20
17 Standby button
15 19 18 Menu button
19 Special drinks button
16 17 18
20 Milk froth button
21 Cappuccino button
23 24 22 Power cord
30
23 Cleaning brush (for specific
types only)
22
29
24 Grease for the brew group
25
(for specific types only)
EV01
26 25 Pre-ground coffee measur-
28 27 ing spoon
4219.460.3172.1 REV01
26 Water hardness test strip
14/07/15 08:29
27 Coffee residues drawer
28 Brew group
29 Milk carafe
14/07/15 08:29
30 Hot water dispensing spout
14/07/15 08:29
5/6
1.6.3 Internal machine parts
Grinding adjustment insert Coffee grinder
Coffee grinder
motor
Boiler
PW/CPU P.C.B.
Safety
valve
Pump
motor resistance
grinder
Turbine
Valve Boiler pin
6/6
GAGGIA VELASCA
CHAPTER 2
TECHNICAL
SPECIFICATIONS
GAGGIA VELASCA 02 TECHNICAL SPECIFICATION

2.1. Technical specifications
Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W

120 V~ 60 Hz 1500 W
Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the
electronic card
Safety system: 2 thermostats at 190°C one shot
Coffee heat exchanger output: (230 V~) 1900 W - (120 V~) 1300 W - (100 V~) 1100 W
Stainless steel for coffee, hot water and steam dispensing
Gear motor: 2 rotation directions; power supply 24VC
Steam heat exchanger output:
As above
Stainless steel
Pump: Ulka Type EP5/S GW approx. 13-15 bar with reciprocating
piston and thermal switch 100°C 48 W, 230V, 50 Hz, 120V,
60Hz 100V, 50/60 Hz
Overpressure valve: Opens at approx. 16-18 bar
Water filter: In tank
Coffee grinder: Direct current motor with flat ceramic grinder blades
Automatic dosage Dose adjustment controlled by the electronic system
Power consumption: During the heating phase - approx. 5.6 A
Dimensions: W x H x D in mm: 256x340x440 (data may vary depending on the model)
Weight: 9.0 Kg (data may vary depending on the model)
Water tank capacity: 1.5 litres
Coffee container capacity 300 g.
Coffee dreg drawer capacity 10
Water circuit filling time: Approx. 15 seconds for first filling cycle
Heating time: Approx. 30 seconds
Grinding time: Approx. 8-10 seconds

2.2. Machine parameters and performance
Minimum Default Maximum Programm. by

PRODUCT User
quantity quantity quantity Production /
QUANTITY programmable
(Puls.) (Puls.) (Puls.) Service
Espresso 50 165 600 Yes No
Long coffee 70 440 600 Yes No
Pre-ground No
Hot water Continues until the water supply has been exhausted (capacitive sensor)
Steam
pannarello Continues until the water supply has been exhausted (capacitive sensor)
(frother)
1/5
RINSE Initial rinse Final rinse

When performed When the machine is switched When the machine is switched off
on and the boiler temperature is electronically, manually or auto-
≤ 50°C matically after 30', if at least one
coffee has been dispensed, be-
fore switching off
No. of pulses 180 80
Stopping option Yes, by pressing any key Yes, by pressing any key
User disable option No No
Production/Service de-
No No
partment disable option
No. of pulses user adjust-
No No
ment option
No. of pulses Production/
Service department ad- No No
justment option
Pulse range
No No
(Min. – Max.)
Descaling cycle frequency with AQUACLEAN filter

The first activation must make before you've paid up to 5,00 l products because mind thinks as if he had the filter
Percentual on display Percentual on display
MAX Quantity
10% the icon flashes 0% the icon flashes
Filter num- water, the icon
Hardness slowly. (encourage the quickly. (tell the con-
ber turns off. (replace
consumer to buy the sumer to change the
filter)
filter) filter)
Replace filter
From 1/8 to
Indiffe- (you can not
7/8 8,00 l 2,0 l 110 l
rent turn off)
8/8 Descaling
If after descaling or after the use of a filter this is not reactivated , the machine recognizes the water hardness set-
ting and calculates as in the table below.
If after descaling or after the use of a filter this is not reactivated , the machine recognizes the water
hardness setting and calculates as in the table below (NO AQUACLEAN)
Descaling cycle frequency
Hardness WATER HARDNESS Without water filter Not reactivating the filter
1 Soft (up to 7°dH) 240 litres (480,000 pulses) 210 litres (420,000 pulses)
2 Medium (7° - 14°dH) 120 litres (240,000 pulses) 105 litres (210,000 pulses)
3 Hard (15° - 21°dH) 60 litres (120,000 pulses) 52.5 litres (105,000 pulses)
4 Very hard (over 21°dH) 30 litres (60,000 pulses) 26.25 litres (52,500 pulses)
The default water hardness level is 4. Each litre of water corresponds to approximately 2,000 pulses.
2/5
2.3. Specification for the measurement of the coffee products temperature.

The temperature is influenced by the flow from the dispenser and stratification of temperatures in
the glass. In order to consider these phenomena and to introduce measures that allow comparisons
in controlled conditions, below guidelines must be followed:
Conditions:
a) Water temperature in tank: 23°C (+/-2°C).
b) It must be used a plastic cup (see picture N°1).
c) It must be used a thermocouple thermometer (e.g. type K - see picture N°2).
d) The coffee machine is tested without any change of parameters or calibrations, which may
affect the temperature of products, so the measurement of temperature must be done with
machine in default factory setting.

Procedure:
1. The temperature must be measured in the cup, immediately after dispensing. Cup has to be
placed on a non-metal surface using a thermocouple thermometer (Picture 1).
2. The temperature in the cup is measured by immersing the probe of the thermometer up to touch
the bottom.The probe then must be moved in a circular motion for 5/6 rotations. At the of the rota-
tions, stop in the center of the cup (Picture 2).
3. The highest temperature measured during the rotations is the value we are searching for, and
that must be reported;
4. Test measurement: from end of dispensing to the end of rotations must be completed within 12
seconds.
5. the distance of the probe from the bottom of the glass is a function of the quantity of coffee dis-
pensed: 10mm for 35gr - 17mm for 60gr - 35mm for 120gr and superior (Picture 3).
Limits of acceptability
The acceptance limits are divided by features and
products and are the following: OFF Tare ON
Espresso Coffee Italy Q.ty 25/40 gr.

Temperature of 1st product 69°C ≤ 85°C DISPLAY
Temperature of 2nd product 72°C ≤ 85°C
Coffee Q.ty 70/120 gr.

Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C Ø max 2mm
Picture 1 Picture 2 Picture 3
for 120gr
35 mm
and superior
for 60gr 17 mm
for 35gr 10 mm
3/5
2.3.1. Specification for the measurement of the Milk products temperature.

Milk evaluation
To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8%
at a refrigerator temperature Trefr. (between 4 to 10°C) must be used.
The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter
of 70mm, brewing 100gr of product.
Parameters to be respected:
The parameters to be respected are: milk temperature and height of the cream. Each of these pa-
rameters, however, must be evaluated depending on the type of system used for the production of
hot milk. Actually three types of devices are present on the appliances:
• Manual system (pannarello)
• Semi-Automatic system (cappuccinatore)
• Automatic system (carafe, Pinless wonder system, etc.)
Milk temperature in the beaker:

System with Pinless Wonder: With milk at Trefr. (about 4-10 °C): ≥ 45
how does it work:
1. The milk is heated in the first chamber of the carafe thanks to the steam.
2. Then, it is mixed with air and frothed in the middle chamber.
3. Finally, in the outlet chamber, the ‘typhoon effect’ perfects the milk texture by removing
the large bubbles
Emulsion chamber
Steam
Emulsified milk
Milk
Height of the milk cream in the beaker:
Manual system (pannarello) ≥ 15mm on 100gr. of brewed product
Semi-automatic system (cappuccinatore) ≥ 20mm on 100gr. of brewed product
Automatic system: carafe, cappuccinatore, Pinless wonder e.g. (New Royal, Energica Pure, Intelia
EVO latte) ≥ 20mm on 100gr. of brewed product
How to measure the temperature of the milk.
1. The measurement is carried out in the beaker, immediately after the end of milk brew, positioned
on a non-metallic surface, using a thermocouple thermometer (eg. Type K). Stop the preparation
of mixed product: at the end of milk brewing, where “One Touch product” function is present.
2. The temperature is measured by immersing the probe of the thermometer, positioning the probe
inside the beaker at about 10mm from the bottom of the container, then the probe moves in a
circular motion for 3-5 turns, stopping at the end, at the center of the beaker. It detects the max-
imum temperature reached in a time of relief between 3 to 5 seconds. It is important the mixing
of milk before the measurement at 10mm from the bottom of the beaker. If the mixing is correct,
temperature, for a few fractions of a second, during the measurement should not oscillate.
4/5
How to measure the milk cream.

The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the
milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr..
Manual systems (Pannarello)

Pour 100cc. of milk at Trefr. in a beaker of 250 ml of capacity and with a inner diameter of 70 mm;
with machine in steam mode:
1. Open the steam knob to discharger water circuit for 4 sec, then close the knob.
2. Place the beaker with the frother dipped in milk, open the steam knob to maximum and start
the chronometer.
3. After about 30 to 60 seconds, close the knob and check the result on milk.
Semi-automatic systems (cappuccino)

Pours milk at Trefr. in a container ; with the machine in steam mode:
1. Open the steam knob to discharge water circuit for 4 sec. then close the knob.
2. Insert the silicone tube in the milk container, placing a beaker of 250 ml capacity and with an
inner diameter of 70 mm under the cappuccino maker and open the steam knob.
3. After having provided 100gr. of product, close the knob and check the result obtained on milk.
Note: The same applies to machines which have a steam key on the user interface and a sole-
noid valve in place of the steam tap.
Automatic: Carafe, Cappuccino Pinless wonder e.g.:(New Royal, Energica Pure, Intelia
EVO Latte), etc..
After setting the machine to delivery of 100gr. of product:
1. Launch the “hot milk” function.

2. Collect the product in a beaker with a 250ml of capacity and with an inner diameter of 70 mm,
and verify the result obtained on milk. Carry out the test using milk at a Trefr..
In case the machine allows modify of the emulsion through the menu, use the machine with the
emulsion set to the default value.
Related to the above testing procedure derives the following table of acceptability:
Manual, Semi-Automatic and Automatic’s Milk System

Grams of Product Minimun Height of the milk cream
≥ 130 ≥ 30mm
120 ≥ 25mm
110 ≥ 22mm
100 ≥ 20mm
90 ≥ 16mm
80 ≥ 13mm
70 ≥ 11mm
NB: To verify more accurately the height of the cream, a practical expedient dictated by experience
is to add to the product just delivered a small amount of coffee. The addition of coffee immediately
put in evidence the surface of separation between liquid and cream.
5/5
GAGGIA VELASCA
CHAPTER 3
BRIEF INSTRUCTIONS
GAGGIA VELASCA 03 BRIEF INSTRUCTIONS
3.1. Customer menu Gaggia Velasca CMF

Control Panel
Espresso brew button

and ESC button Steam button and UP button
Long espresso brew

Hot water button
button
AROMA STRENGTH but- MENU button and DOWN

ton and OK button button
ON/OFF button
3.2. Customer menu Gaggia Velasca OTC

Control Panel
Espresso brew button CAPPUCCINO button and UP

and ESC button button
Long espresso brew
MILK FROTHER button
button
AROMA STRENGTH but- SPECIAL DRINKS button and

ton and OK button DOWN button
CARAFE QUICK ON/OFF button MENU button

CLEAN button
1/6
-canTheexitbrew
by pressing
group isthe standby
not button. IfInsert
in the machine. this occurs, empty and rinse
the group. Warning signals are displayed in red. Below you find a list of the
- Close
carefully the tank,
the water service
thendoor.
fill it up to the CALC CLEAN level. Follow the warnings that may appear on the display and their meaning.
instructions in chapter ‘First installation’, section ‘Manual rinsing cycle’English 21
- Fill the water tank with fresh water to the MAX level indication.
before brewing any beverage. If the cycle was not completed, the machine
-willThe
require
brewanother descaling
group is cycle
not in the to be performed
machine. at your earliest
Insert the group.
GAGGIA VELASCA convenience. 03 BRIEF INSTRUCTIONS
Warning3.3.
iconsWarning icons
and error codes - The brew group is not in the machine. Insert the group.
Warning signals are displayed in red. Below you find a list of the
Warning signals -warnings
are displayed inonred.
Close the service door.
that may appear Below
the display you
and their find a list of the warnings that may appear on the
meaning.
display and their meaning.
- Fill the water tank with fresh water to the MAX level indication. - The bean hopper is empty. Put new coffee beans in the bean hop
- Close
Remove the coffee grounds container and empty it.
- the service door. The bean hopper is empty. Put
Fill the water tank with fresh English new
21 coffee beans in the bean
water to the MAX level indication.
- The brew group is not in the machine. Insert the group.
hopper.
- Close the service door.
- Remove the coffee grounds container and empty it.

The brew group is not in the
- The bean hopper is empty. Put new coffee beans in the bean hopper. Close the service door.
machine. Insert the group.
- Remove the coffee grounds container and empty it.
- There is too much powder in the brew group. Clean the brew group.
Remove the coffee grounds - Remove the coffee grounds container and empty it.
- - Close
container andcode
If an
the error
service door. is triggered, check the section 'Meaning of error codes' to
empty it.
- Thereseeis what
too muchthepowder
codeinon thethe
brewdisplay means
group. Clean the and what you can do. The
brew group.
- If anmachine
error codecannot becheck
is triggered, usedthe when this
section icon is
'Meaning of on
errorthe display.
codes' to
- There is too much powder in the brew group. Clean the brew group.
see what the code on the display means and what you can do. The
- -If an error code is triggered, check the section ‘Meaning of error codes’ to see what
machine cannot be used when this icon is on the display.
There is too much powder in the brew group. Clean the brew group.
the
- code on the display means and what you can do. The machine cannot be used
If an error code is triggered, check the section 'Meaning of error codes' to
when this icon is on the display.
- Remove the coffee grounds container and empty it. - There is too much powder in the brew group. Clean the brew gro
- If an error code is triggered, check the section 'Meaning of error c
- YouYou forgot tothe
place
lid onthe lid on thecoffee
pre-ground coffee compartment. If you
You
-
forgot to place the lid on the pre-ground coffee compartment. If you do not
forgot to place the pre-ground compartment. If you see what the code on the display means and what you can do. Th
do place
do not not place
it back it back
within 30within
seconds 30the seconds
display willthe display
return will return tomachine
to the main the main cannot be used when this icon is on the display.
place it back within 30 seconds the display will return to the main menu and the
menu and the
menu and brewing cycle will be
the brewing stopped.
cycle will be stopped.
brewing cycle will be stopped.
- You forgot to place the lid on the pre-ground coffee compartment. If you
do not place it back within 30 seconds the display will return to the main
menu and the brewing cycle will be stopped.
3.4. Troubleshooting
Meaning of error codes
- There is too much powder in the brew group. Clean the brew group. - You forgot to place the lid on the pre-ground coffee compartmen
- If an error code is triggered, check the section 'MeaningPossible
of error codes' to do not place it back within 30 seconds the display will return to th
Error code
Problem
Problem Cause
Cause
solution
Solution
ErrorMeaning
code of error codes
Problem Cause Possible solution
The machine is disconnected or
Error code Problem Cause Possible solutionCheck if the mains cord is inserted
the main switch is in the OFF
The machine does position. correctly
not switch on Error code
- You forgot to place the lid on the pre-ground coffee compartment. If you MakeProblem Cause
sure the main switch is set in Possible
do not place it back within 30 seconds the display will return to the mainON position. (AMF-CMF)
Switch the machine off and then on
The machine is in The standby button has been
again using the main switch on the
DEMO mode. pressed for more than 8 seconds.
back of the machine.
Error code
This is normal.
ProblemCause
The machinePossible
usessolution
water to rinse the internal circuit Empty the drip tray when the ‘drip
and brew group. Some water tray full’ full indicator pops up through
The drip tray is flows through the internal system the drip tray cover.
quickly filled. directly into the drip tray.
Place a cup under the dispensing
spout to collect rinsing water.
2/6
Always empty the coffee grounds

container while the machine is ON. If
the coffee grounds container is emp-
The coffee grounds container was tied while the machine is switched
emptied while the machine was off, the coffee cycle counter is not re-
The coffee grounds switched off. set. In that case, the ‘empty coffee
container full icon grounds container’ message will stay
remains displayed. on the display even though the con-
tainer is not full.
Do not place back the coffee grounds
The coffee grounds container was
container until the screen message
placed back too fast.
prompts you to put it back
Close the maintenance door. Switch
the machine off and back on again.
The brew group is not positioned
Wait for the machine ready screen to
correctly.
appear and then remove the brew
group.
The brew group
The coffee grounds container is Remove the coffee grounds container
cannot be removed.
not removed. before removing the brew group.
You cannot remove the brew group
The machine is still in the descal- when the descaling process is active.
ing process. First complete the descaling process
and then remove the brew group.
The brew group was not put in rest
position before it was placed back.
Make sure that the lever is in contact
with the base of the brew group and
that the hook of the brew group is in
the correct position.
The brew group The brew group is not in the cor-
cannot be inserted. rect position. Reset the machine by switching it on
and off. Place the drip tray and the
coffee grounds container back. Leave
the brew group out. Close the main-
tenance door and switch the machine
on and off. Then try to reinsert the
brew group.
The grinder is set to a coarse
Adjust the grinder to a finer setting.
setting.
Clean the brew group. For thorough
The coffee has too
The brew group is dirty. cleaning, follow the monthly cleaning
little cream or is
procedure with the degreasing tablet.
watery.
Clean the coffee exit duct thoroughly
The coffee exit duct is dirty. with the handle of the multifunctional
tool or a spoon handle.
3/6
The coffee blend is not the correct

Try another coffee blend.
one.
The machine is performing its
Brew a few cups of coffee.
self-adjustment.
Preheat the cups by rinsing them with
The cups you use are cold.
hot water.
The temperature is set too low. Set the temperature to high in the
The coffee is not
Check the menu settings. menu.
hot enough.
Whether the milk you add is warm or
You added milk. cold, it will always decrease the tem-
perature of the coffee to some extent.
Adjust the grinder to a coarser set-
The grind is set too fine.
ting.
The machine grinds The brew group is dirty. Clean the brew group.
the coffee beans,
but coffee does not The coffee dispensing spout is Clean the coffee dispensing spout and
come out. dirty. its holes with a pipe cleaner.
Clean the coffee exit duct with the
The coffee exit duct is blocked. handle of the multifunctional tool or a
spoon handle.
Change the grinder to a coarser set-
The grind is ground too finely.
ting.
The brew group is dirty. Clean the brew group.

The coffee comes
out slowly. Clean the coffee exit duct with the
The coffee exit duct is blocked. handle of the multifunctional tool or a
spoon handle.
The machine circuit is blocked by
Descale the machine.
limescale.
The automatic milk frother is dirty Clean the automatic milk frother and
or not assembled or installed cor- make sure it is correctly assembled or
rectly. installed. (AMF-CMF)
Different types of milk result in dif-
The type of milk used is not suita- ferent amounts of froth and different
ble for frothing. froth qualities. Semi-skimmed or full-
The milk does not fat cow’s milk give good results.
froth.
Clean the carafe and make sure that
The milk carafe is dirty or not
you position and insert it correctly.
inserted correctly.
(OTC)
Check that the milk froth dispensing
The milk froth dispensing spout as
spout has been set in the correct po-
not been opened fully.
sition. (OTC)
4/6
The milk carafe is incompletely Check that all the components

assembled. have been assembled correctly. (OTC)
The AquaClean fil- You have to dispense at least 10 cups
ter cannot be ac- (of 100ml each) before you can ac-
tivated as the tick A filter has just been activated. tivate a new filter. Be careful as you
does not appear on activate a new filter, the filter counter
the display. will increase automatically.
You have already replaced 8
AquaClean filters. After 8 filter Descale your machine first and install
replacements you need to descale the filter.
the machine.
The filter has not been replaced
Descale your machine first and install
in time after the AquaClean water
the filter.
filter signal started flashing.
The filter cannot be
activated and the The filter has not been installed First descale the machine and then
machine asks for during first installation but after install a new AquaClean filter. After
descaling. having brewed approx.50 coffees
descaling, the filter counter is reset to
(based on 100ml cups). The
0/8. Always confirm filter activation in
machine has to be completely
the machine menu, also after filter re-
limescale-free before installing the
placement
AquaClean filter.
The AquaClean filter was not Follow the instructions on the display
correctly activated during first until you receive confirmation that the
installation. filter has been activated
First descale the machine and then
The AquaClean fil-
install a new AquaClean filter. This will
ter is installed, but After 8 filter replacements, you
reset the filter counter to 0/8. Always
the descaling mes- need to descale the machine
confirm filter activation in the machine
sage appears.
menu, also after filter replacement.
First descale the machine and then
You did not activate the Aqua-
install a new AquaClean filter. Always
Clean filter correctly during first
activate the filter in the machine
installation.
menu.
The descaling mes- You placed the AquaClean filter
sage appears be- after having used the machine for
fore 8 filters were a while.
replaced
You did not activate the replace-
ment filter in the machine menu.
You did not replace the filter when
the filter symbol started flashing.
You need to remove air from the
Let air bubbles come out of the filter.
The filter does not filter.
fit. There is still water in the water Empty the water tank before you
tank. install the filter
5/6
You try to install another filter

Only the AquaClean filter will fit
than the AquaClean filter.
Empty the drip tray when the drip tray
The drip tray is too full and over- full indicator pops up through the drip
flowed. tray. Always empty the drip tray be-
There is water un- fore you start descaling the machine.
der the machine.
Place the machine on a horizontal
The machine is not placed on a
surface so that the drop iray full indi-
horizontal surface.
cator works properly.
6/6
GAGGIA VELASCA
CHAPTER 4
OPERATING LOGIC
Water Flowmeter
Flowmeter Two-way solenoid valve
Hot water /steam
GAGGIA VELASCA
Water tank
4.1 Water circuit
Steam and hot water

or milk carafe
Pump
Pump
Brewing Unit
Water Boiler
discharge
Safety valve
1/7
04 OPERATING LOGIC
GAGGIA VELASCA 04 OPERATING LOGIC
4.2. Coffee cycle
Main switch ON START STOP

Time
Coffee grinder
Pulses
(Dosage)
Heating
approx.
45 sec.
Pump
Pump operation (flow
meter pulses) in
accordance with the
amount of product
selected.
Brewing unit gear *
motor
Status Heating Ready Coffee cycle
Notes: * Only with Pre-brewing
Status
OFF ON
Microswitch
Single microswitch gear motor
Switching on
When the machine is switched on, the gear motor repositions itself as follows:
- It acts on microswitch 1 (see following chapter).
- The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm.
- The boiler begins to heat the water for approx. 45 sec., at full power, in order to reach the
optimal temperature. The temperature will then remain at a constant level.
Coffee cycle
1. The coffee grinder starts the grinding process (controlled by pulses generated by a sensor).
2. The gear motor (brewing unit) moves to the brewing position.
3. Preliminary dispensing phase (short pump activity, short pause).
4. Product dispensing (the pump operation period is defined by the amount of product dis-
pensed).
5. The gear motor moves to its home position (the dregs are expelled automatically).
2/7
4.3. Single microswitch
Switching on
When the machine is switched on, the gear motor repositions itself as follows:
- It acts on microswitch 1
- The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm.
- The boiler begins to heat the water for approx. 45 sec., at full power, in order to reach the optimal
temperature. The temperature will then remain at a constant level.
The gear motor is powered by a direct current mo-

2 tor that engages with the smaller double toothed
wheel using a worm screw. The unit is mounted on
the axle of the large gear wheel and when a coffee
is requested, it moves from the standby position
to the dispensing position, and then back to the
standby position again.
- Standby position: 1
- Dispensing position: 2
4.3.1. Temperature sensor (adjustment)
Temp. (°C) R nom (kΩ) ΔR (+/- %)

20 61.465 8.6
50 17.599 5.9
75 7.214 4.1
80 6.121 3.7
85 5.213 3.4
90 4.459 3.1
100 3.3 2.5
125 1.653 3.9
150 0.893 5.1
An NTC is used as a temperature sensor; in the event of overheating this reduces boiler element
power consumption.
The electronic system detects the current boiler temperature from the drop in voltage of the sensor
and adjusts it accordingly.
Heating element values and corresponding temperatures: see table.
3/7
4.4. Coffee grinder 230V
1 2
3
The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel
transmission (2).
The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the
increment pin (5)
4.5. Autodose system description 230V

mA
Aroma 4/5
I0 + 200
Aroma 2/3
I0 + 100
Aroma 1
I0 + 55
I0
Auto-Zero
100≤ I0 ≤300
I0 = current when the BU is moving without load, i.e. without coffee. It occurs, for example, dur-
ing the rinsing phase of coffee spout.
Current targets:
Aroma 1 55mA
Aroma 2/3 100mA
Aroma 4/5 200mA
100 mA ≤ I0 ≤ 300 mA
If the BU current is ≤ the current target the grinding time
If the BU current is ≥ the current target the grinding time
4/7
1) When the system get the stability (i.e. the system got the current target) the coffee doses
should be:
A1 A2/3 A4/5
7,5 9,0 10 ±1,5 grams
with medium grinding (500±60μm) and using coffee of test.
2) the 3 grinding times are always:
T1<T2<T3
beside, every grinding time is, respectively:
4,0s ≤T3 ≤10s (10000ms)

3,5s ≤T2 ≤9s (9000ms)
3,0s ≤T1 ≤8,1s (8100ms)
DOSE ADJUSTMENT
Min Max
Grinder
5 levels Grinder Grinder Curret target
Time
Time Time
Aroma1 Very Light T1 3s 8,1s I0 + 55mA
Aroma2 Light
Aroma
of the
T2 3,5s 9s I0 + 100mA
grinded Aroma3 Med
product
Aroma4 Strong
T3 4s 10s I0 + 200mA
Aroma5 Very Strong
4.6. Coffee lack detection and coffee grinder blocked 230V
When the coffee grinder is working, the software monitors the current consumption. If the current
value is very low, the machine concludes that coffee is missing; if the current value is very high, the
machine concludes that the coffee grinder is blocked; instead, if the current value is in the middle,
the machine concludes that all is ok and it goes on to do the product.
Because the current consumption of grinder changes depending on the situations (motor new or
old, cold or hot, etc., coffee blends), these current thresholds are not static, but dynamic.
5/7
4.7. Water level detection (water tank)
“Water low” message (water reserve)
Function:
Water tank The water level is monitored by a capacitative sensor, located one
third of the way up the water tank wall.
If the electronics assembly detects, by means of the sensor, that the
amount of water in the tank has dropped below the above mentioned
Sensor level, a water reserve remains available for the dispensing process
underway (this will cover 200 flow meter pulses).
The product dispensing process will then come to an end.
If a dispensing cycle ends after the sensor has been triggered (in
200 puls. the reserve) then the display “Water low” continues to be displayed
during the following dispensing cycle.
MINUTO 04 OPERATING LOGIC
4.8. Milk Carafe

4.4. Milk Carafe
1)Steam
1)Steam input
input
2)Bring the cappuccino maker into dispensing
2)Bring
position
the cappuccino maker into dispensing
3 position
3)Milk tank
3)Milk tank
The milk is heated by the

steam and taken towards
the emulsion chamber
Steam
where it is mixed with
The milk is heated byand
air the transformed into
steam and taken towards
foam
the emulsion chamber
Steam
where it is mixed with
Theinto
air and transformed steam passes
foam through the pipe creating
The steam passes a sucking effect that pulls
through the pipe creating
the milk upwards
a sucking effect that pulls
the milk upwards
6/7
4.9. AquaClean water filter
The AquaClean filter is designed to reduce limescale deposits in the coffee machine and provide filtered water
to preserve the aroma and flavor of each cup of coffee. By using a series of 8 AquaClean filters, there is no need to
descale the machine for 5000 cups (It depends both on the type of coffee used, rinsing and cleaning programs).
We recommend installing the water filter AquaClean the first use of the machine
to the maximum before using 5 L of water. The machine display will indicate when
the filter needs to be replaced. The maximum limit is equivalent to 110 L of water.
The conditions related to the filter work environment (water, therefore, an active environment for bacteria
and microorganisms), require the replacement with a minimum frequency (we suggest 3 months from the
activation to ensure the best performance). The filter starts’ working from the time is filled with water and
continues working even with the machine off. It cannot be deactivated manually, as it must end its life cycle.
At the filter activation the display shows the icon with the percentage of use:
- Initially 100% then decreasing.
When the autonomy of the current filter becomes less than 8 L of water the display shows:
- The icon flashing slowly. It means 10%.
When the autonomy of the current filter becomes less than 2 L of water the display shows
- The icon flashing quickly. It means 0%.
After a maximum of 110 L of water supplied the flashing light turn off and the machine
needs to be descaled.
7/7
GAGGIA VELASCA
CHAPTER 5
SERVICE MODE
GAGGIA VELASCA 05 SERVICE MODE
5.1 Test Mode
Introduction
This document describes the manual Test Mode of the GAGGIA VELASCA coffee appliance.
To enter Test Mode

To activate the manual Test Mode the user must press at the same time the “Espresso” and “Menu”
(“Special Drinks” for OTC version) buttons while connecting the CA to the power supply.
Once entered the Test Mode the first page of seven is shown:
Entering page: the display shows:
a) The name of the machine and the installed firmware version
b) The supply voltage
c) The AC supply net frequency detected by the CA
Page 1: Keyboard and display colors testing:
1) Espresso button
2) Coffee button
3) Steam button (Aroma button for OTC version)
4) Hot Water button (Cappuccino button for OTC version)
5) Aroma button (Milk Froth button for OTC version)
6) Menu button (Special Drinks button for OTC version)
7) Stand-by button
8) Clean button (only OTC version)
9) Menu button (only OTC version)
Page 2: Input signals testing:
a) Water tank sensor
b) Door closed/opened microswitch
c) Coffee Brewing Unit insertion microswitch
d) Dreg Drawer insertion microswitch
Page 3: Coffee Brewing Unit testing:
a) Up/Down BU movement (24V DC)
b) BU effort current
Page 4: Hydraulic circuit loads testing (Pump, Electrovalve):
a) pump (120-230V AC)
b) 2 ways Electrovalve (24Vdc)
Page 5: Heater and Grinder testing:
a) Heater (120-230V AC)
b) Grinder (320V DC)
Page 6: Autodose quantities:
a) Light
b) Med
c) Strong
1/8
Filename
Test Mode INTELIA EVO V2 AMF Filename
Intelia_EVO2_AMF_TestMode_V05
Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05
GAGGIA VELASCA 05 SERVICE
Filename MODE
When accessing the Test Mode all the loads are turned off.
1.1 Entering Page When accessing the Test Mode all the loads are turned off.
1.1 Entering
When
Page the
1.1 accessing
Entering Page
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built-in parameters
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(230V and
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(230V or 120V) and the AC net frequency 60 Hz)
Filename
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(230V or 120V) and the AC net frequency (50Hz or 60 Hz)
Warning!
Warning! If the two version do not match the PCB must be dismissed
Warning! Warning!
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the
must
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INTELIA EVO
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Initial
Initial condition: no button pressed.
Initial condition:
condition: no
no button
button pressed.
pressed.
Initial condition: no button pressed.
Press all the buttons5.0 Gfrom

Divella N°1 till N°9
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N°1 till N°9
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Whenever revNum
a button is Author
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Approved SaveDate P/PP
Whenever a a button
button is pressed the
is pressed the “ON”
“ON” word
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near the
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Whenever a button is pressed the “ON” Whenever
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Author color switches from WHITE to
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RED
RED
RED
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button N°1
revNum N°1 the the backlight
backlight color
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Pressing button N°1 the backlight color switches
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button N°2
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To test
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N°4 it must
must be
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because itit
Pressing button N°7 turns the STANDBY causes LED
causes
causes the CA toon.
the
the CA
CA to
to navigate
navigate to
to the
the next
next
navigate to the next page
page
page
To test button N°4 it must be pressed just one time because it causes the
CA to navigate to the next page
5.0 G Divella 12/06/2015 3/12
revNum Author Verified Approved SaveDate P/PP
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In case two or more buttons are pressed at the same time the
In case
case two
two or or more
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In case two or more buttons are pressed at the same time the display
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“TWO BTN!” This
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This
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could be a useful
be a useful
useful
warning
shows the expression “TWO BTN!” This could be a useful warning if the
keyboard is not working properly
ERRORS
ERRORS occur
occur if:
if:
ERRORS occur if: ERRORS
“ON”
“ON” word
“ON” word
necessary
occur if:
word does
does not
does not appear
not appear or
appear or stays
or stays fixed
stays fixed on
fixed on screen.
on screen. In
screen. In this
In this case
this case it’s
case it’s
it’s
necessary toto check
check the
the communication
communication flat flat cable
cable connected
connected
“ON” word does not appear or stays fixed
necessary
between
between
between
the
to
the on screen.
check
keyboard
the keyboard
other the
keyboard
hand, change
the communication
and the
and the
and
the
In check
CPU-Power
the CPU-Power
CPU-Power
display color,
flat
this
cable
board. case
connected
Should
board. Should
board. Should
the JP5
it’s
not,
not,
not,
cable.
on
on
on
the
the other
other hand,
hand, change the
the display
display color,
color, check
check the
the JP5
JP5 cable.
necessary to check the communication flat change
cable connected betweencable.
Pressing STEAM button
the keyboard and the CPU-Power board.The
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to page
to page
page 2
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(INPUTS)
other
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STEAM
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2/8
5.0
5.0 G
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5.0 G Divella
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12/06/2015 4/12
4/12
revNum
revNum Author
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Approved SaveDate
SaveDate P/PP
P/PP
PINK
Pressing button N°7 turns the STANDBY LED on.
To test button N°4 it must be pressed just one time because it
causes the CA to navigate to the next page
ERRORS occur if:

GAGGIA VELASCA “ON” word does not appear or stays fixed on screen. In this case it’s 05 SERVICE MODE
necessary to check the communication flat cable connected
between the keyboard and the CPU-Power board. Should not, on
the other hand, change the display color, check the JP5 cable.
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more buttons for
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The CA
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Divella
(having removed all the components) 12/06/2015 4/12
1.3 Page 2 (INPUTS)
Initial condition (having removed all the components)
1.3 Page 2 (INPUTS)

Insert the tank full of water Insert the tank full of water
The H2O value must turn from “N” to “Y”
Insert the tank full of water

The H2O value must turn from “N”The
to5.0
“Y”
H2O value must turn from “N” to “Y”
G Divella 12/06/2015 4/12
Insert the tank full of water
The
ERRORSH2O value
occurmust
if: turn from “N” to “Y”
ERRORS occur if: If the H2O value doesn’t change check the capacitive sensor and the
related wiring (JP23).
If the H2O value doesn’t change check the capacitive sensor and the re-
ERRORS occur if:
lated wiring (JP23). Insert the Dreg Drawer
If the H2O value doesn’t change check the capacitive sensor and the
The DREG value must turn from “N” to “Y”
related wiring (JP23).
ERRORSInsert
occur the
if: Dreg Drawer
If the H2O value doesn’t change check theInsert the Dreg
capacitive Drawer
sensor and the
The DREG
related value
wiring must turn from “N” to “Y”
(JP23).
Insert the Dreg Drawer

The DREG value must turn from “N”
The to
ERRORS “Y”
DREG valueif:must turn from “N” to “Y”
occur
If the DREG value doesn’t change check the dreg drawer
microswitch and the related wiring (JP16).
ERRORS occur if:
ERRORS occur if: The DOOR value must
Close the Side Door (having the dreg drawer already inserted)
If the DREG value doesn’t change check the dreg drawer
turn from
microswitch and the related wiring“N” to “Y”
(JP16).
If the DREG value doesn’t change check
ERRORS the dreg drawer microswitch and
occur if:
the related wiring (JP16). The DOOR value
microswitch and themust
Close
If the DREG value doesn’t the Side
change
turn from
related wiring“N”
Door
check the(having
to “Y”
(JP16).
the dreg drawer already inserted)
dreg drawer
Close the Side Door (having the Close dreg

the Sidedrawer
Door (havingalready inserted)
the dreg drawer already inserted)
The
ERRORSDOORoccur
valueif:must turn from “N” to “Y”
If the DOOR value doesn’t change check the side door microswitch
and the related wiring (JP14) and verify that the dreg drawer is
The DOOR value must turn from “N” to “Y” correctly inserted.
ERRORS occur if:
If the DOOR value doesn’t change check the side door microswitch
and the related wiring (JP14) and verify that the dreg drawer is
correctly inserted.
ERRORS occur if:
ERRORS occur if: If the DOOR value doesn’t change check the side door microswitch
and the related wiring (JP14) and verify that the dreg drawer is Filename
If the DOOR value doesn’t change check the side door microswitch and
correctly inserted. Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05
the related wiring (JP14) and verify that the dreg drawer is correctly in-
serted. 5.0 G Divella 12/06/2015 5/12
Insert the
revNum Brewing Unit
Author Verified Approved
Insert the Brewing Unit
SaveDate P/PP
The BU-P value must turn from “N” to “Y”
5.0 G Divella 12/06/2015 5/12
The BU-P value must turn from “N” to
5.0
“Y” G Divella 12/06/2015 5/12
ERRORS occur if:

ERRORS occur if: If the BU-P value doesn’t change check the BU presence
microswitch and the related wiring (JP16).
If the BU-P value doesn’t change check the BU presence microswitch and
the related wiring (JP16).
3/8
Filename
GAGGIA VELASCA 1.4 Page 3 (BU) 05 SERVICE MODE

1.4 Page 3 (BU)
1.4 Page 3 (BU)
1.4 condition
Initial Page 3 (BU)
Initial condition
1.4 Page 3 (BU) Initial condition
1.4
Initial Page 3 (BU)
condition
Initial condition
Initial condition
Press the ESPRESSO button to conduct the BU to the Work position
When the BU reaches Press
the the ESPRESSO
work position thebutton
value to
WORKconduct BU to the Work position
thefrom
turns
When the BU Press the ESPRESSO button to conduct
WORK BU to the Work position
thefrom
Thereaches theBUwork position
mustthebevalue turns
Press the ESPRESSO button to conduct the BU to the Work position
“N”
When
to “Y”.
“N” is
BU the
to not BU
absorbed
Press
reaches
“Y”.inserted,
The absorbed the the
current
ESPRESSO
work
BUthan
and less position
current the
mustif be
300mA
less than
button
value
theless
to
WORK
BU than
200mA
conduct
turns
is inserted
if the
200mA if the to the Work position
the BU
from
When
“N”
BU to the inserted,
“Y”.
is not BU
Thereaches
andthe
absorbed BU
lesswork position
current
than mustthe
300mA ifbe value
theless WORK
BUthan turnsiffrom
200mA
is inserted the
“N” is
BU to not
“Y”.inserted,
The absorbed
and
Press BU
less current
ESPRESSO
thethan mustif be
300mA theless
button than
BUto 200mA
isconduct
inserted theif BU
the to the Work position
When the BU reaches the work position the value WORK turns from “N”
BU is the
When not BU
inserted, andthe
reaches less than
work 300mAthe
position if the BUWORK
value is inserted
turns from
to “Y”. The absorbed BU current must be less than 200mA if the BU is not
“N” to “Y”. The absorbed BU current must be less than 200mA if the
BU is not inserted, and less than 300mA if the BU is inserted
inserted, and less than 300mA if the BU occur
ERRORS is inserted
if:
ERRORS
The WORK occur
valueif:stays fixed on “N” while the backlight turns RED
ERRORS
The WORK occur
value if: stays
casefixed onthe
“N”microswitch,
while the backlight
the BUturns RED
ERRORS occur if: from
ERRORS
(could
WHITE;
fromWORK
The WHITE; occur
in this
value if:stays
in this
be blocked)
check
fixed
casefinally,
and, checkonthe“N”JP16
the whileandtheJP14
microswitch, backlight
the
engine
BUturns
wirings.engineRED
The
from WORK
WHITE; value
in this stays fixed
casefinally,
checkonthe“N”JP16
the whileandtheJP14
microswitch, backlight
BUturns
thewirings.
engineRED
The WORK value stays fixed on “N” while the backlight turns RED from
(could
from WHITE;
(could
ERRORS
be blocked)
be occur in if:
blocked)
and,
thisand,
casefinally,
checkthe theJP16
microswitch,
and JP14 the BU engine
wirings.
WHITE; in this case check the microswitch, the BU engine (could be
(could
The WORKbe blocked)
value stays and, fixed
finally,onthe
“N”JP16
whileand
from WHITE; in this case check the microswitch, the BU engine
the JP14 wirings.
backlight turns RED
blocked) and, finally, the JP16 and JP14 wirings. (could be blocked) and, finally, the JP16 and JP14 wirings.
ERROR (BU not inserted):
IfERROR (BU not inserted):
ERROR (BU not inserted): the absorbed
ERROR
If the red.
turns (BU
absorbed
In this
current
notcurrent
case
is more than 200 mA the display backlight
inserted):
is more
check thethan
gears200
of mA
the the
enginedisplay
and backlight
its standing
ERROR
Ifturns
the (BU not inserted):
the absorbed
red. In thiscurrent
If the absorbed current is more than 200 mA the display backlight turns
in housing. is more
case check thethan
gears200
ofmAthe the display
engine andbacklight
its standing
If the
turns absorbed
in thered. current is more than 200 mA the display
In this case check the gears of the engine and its standing
housing. backlight
turns red. In this case check the gears of the engine and its standing
red. In this case check the gears of the engine and its standing in the
in the housing.
ERROR
Ifinthe
(BU not inserted):
theabsorbed
housing. current is more than 200 mA the display backlight
housing. turns red. In this case check the gears of the engine and its standing
in the housing.
ERROR (BU inserted):
ERROR (BU inserted): IfERROR (BU inserted):
the absorbed current is more than 300 mA the display backlight
ERROR
If the red. (BU
absorbed inserted):
current is more thethan 300
of mA
the the display
and backlight
If the absorbed current is more than 300 mA the display backlight turns
turns
ERROR
If the
turns
in the red.
In this
(BU
absorbed
housing.
case check
inserted):
In thiscurrent is more
case check
gears
thethan
gears300
ofmA
engine
the the display
engine
its standing
andbacklight
its standing Filename
Filename
If the
turns absorbed
red. In
in the housing. this current
case is
check morethe than
gears300
of mA
the the display
engine and backlight
its standing Filename
turns
in
ERROR the red. In this
housing.
(BU case check the gears
inserted): Test
of Mode
the
Test Mode
Test
INTELIA
engine
Mode INTELIA and
INTELIA EVO EVO
its V2 AMF
standing
EVO V2 V2 AMF
AMF
Filename
Ifinthe
theabsorbed
housing. current is more than 300 TestmAModetheINTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05
housing. turns red. In this case check the gears of the engine and its standing
display backlight
in the housing.
Press the COFFEE button to move the BU towards the HOME position Press
Press thethe COFFEE button
COFFEE button
the COFFEE button to to move
to move
move thethe
the BU towards the HOME
towards the
BU towards HOME position
position
When
When the the BU
the BU reaches
BU reaches
reaches
Press
Press
thethe
the COFFEE
HOME
HOME button
position
position the to
the HOME
HOME the BU
movevalue
value BUchanges
changes the HOME
towards the HOME position
position
When
When
from the
“N” toBU
“Y”. reaches
The the
the
maximum HOME
HOME position
position
absorbed the
the
currentHOME
HOME
must value
value
be lesschanges
changes
than
When the BU reaches the HOME position the HOME value changes from
from “N”
from
from
200
200 mA
“N” to
mA
to “Y”. The
to “Y”.
“N” (BU
(BU “Y”.
The maximum
notThe
not
maximum absorbed
maximum
inserted)
inserted)
absorbed current
300absorbed
// 300 mA
mA (BU
current must be
current must
(BU inserted)
inserted)
be less than
must be less
than
less than
200
200 mA mA (BU
(BU not
not inserted)
inserted) // 300 300 mA
mA (BU(BU inserted)
“N” to “Y”. The maximum absorbed current must be less than 200 mA (BU inserted)
not inserted) / 300 mA (BU inserted)5.0

5.0
G Divella
G Divella
12/06/2015
12/06/2015
7/12
7/12
revNum
5.0 occur if: G Author
Divella Verified Approved SaveDate
12/06/2015 P/PP
7/12
revNum
ERRORS if: GAuthor Verified Approved SaveDate P/PP
ERRORS occur if: ERRORS
ERRORS
The
The
revNum
ERRORS
The
HOME
occur if:
5.0 occur
HOMEoccur
HOME valueif:stays
value
value
stays
Divella
Author
stays fixed
fixed
on
fixed on “N”
on “N”
Verified
while
“N” while
while the backlight
the backlight
the
turns
backlight turns
Approved
RED
turns Approved
RED
RED
12/06/2015
SaveDate 7/12
P/PP
TherevNum
HOME value Author
stays fixed on the Verified
“N” microswitch,
while the backlight SaveDate P/PP
from
from
WHITE;
WHITE;
in
The HOME value stays fixed on “N” while the backlight turns RED from
from5.0
WHITE; in
this
in this
thisG
case
case
case
check
check
check
Divella the
the microswitch,
microswitch,
the BUturns
BU
the BU
the
RED
engine
engine
engine 12/06/2015 7/12
from
(couldWHITE;
be in this
be blocked)
(could be case
and, check
and, finally,
blocked) and, the
finally, the microswitch,
the JP16 and
and JP14
JP16 and the BU
JP14 wirings.engine
wirings.
(could be blocked)
revNum and, finally,
blocked) Author finally, the
the JP16 and JP14
JP16VerifiedJP14 wirings.
wirings. Approved SaveDate P/PP
WHITE; in this case check the microswitch, the BU engine (could be
(could
blocked) and, finally, the JP16 and JP14 wirings.

ERROR
ERROR (BU (BU not
(BU inserted):
not inserted):
inserted):
ERROR (BU not inserted): ERROR
ERROR
If
If
If
the
the
the
(BU not
absorbed
absorbed
absorbed
not inserted):
current
current
current
is
is more
is
than
more than 200
than 200
200 mAmA the
mA the display
the display backlight
display backlight
backlight
If the
turns absorbed
red. In thiscurrent
case is more
checkmore
thethan
the 200
gears ofmA
of the the
the display
engine andbacklight
and its standing
If the absorbed current is more than
turns
turns
in
in
the
in the 200
turns red.
red. In
red. In mA
In this
this case
this
housing.
the housing.
housing. casethe
case check
check
check display
the
the
gears
gears
gears of
of backlight
the
the
engine
engine
engine and
and itsturns
its standing
its standing
standing
in the housing.
housing.
ERROR
ERROR (BU (BU inserted):
(BU inserted):
ERROR (BU inserted): ERROR
ERROR
If the
If the (BU inserted):
absorbed
the absorbed
absorbed inserted):
current is
is more
current is than
more than 300
than 300
300 mAmA the
mA the display
the display backlight
display backlight
backlight
If
If the absorbed current is more
turns red.
turns red. In
red. In thiscurrent
this
In this case check
case check
checkmore
thethan
the 300
gears
gears ofmA
of the the
the display
engine
engine andbacklight
and its standing
its standing
standing
If the absorbed current is more than
turns
turns
in the
in the
in 300
red. In mA
this
housing.
the housing.
housing.
case
casethe
check display
the
the gears
gears of
of backlight
the
the engine
engine and
and itsturns
its standing
in the housing.
housing
Press the STEAMThe button
The CACA goes
goes to
(Press
to the
the EV/PUMP
CAPPUCCINO
EV/PUMP pagepage (EV
Press
Press
(EV --Press
PUMP)
PUMP) thefor
the
Press the STEAM
STEAM
the STEAM
STEAMOTC version)
button
button
button
button
The
The CA
CA goes
goes to
to the
the EV/PUMP
EV/PUMP page (EV -- PUMP)
page (EV PUMP)
The CA goes to the EV/PUMP page (EV - PUMP)
4/8
Filename
Filename
GAGGIA VELASCA Test Mode INTELIA EVO V2 AMF 05 SERVICE MODE
Filename
Filename
1.5 Page 4 (EV - PUMP) Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05
1.5 Page 4 (EV - PUMP)
Should this page been shown it means either the dreg drawer is not
correctly
ShouldPage inserted
this page or
beenthe shown
side door not closed.
it means eitherOnly solving
the dreg drawerbothisthese not
Should this page been shown it means either the dreg drawer is not cor-
correctly
1.5
issues
correctly
issues
inserted
it would
inserted
it would
4be(EV or the
be or
side door
- PUMP)
possible
the side
possible
to door
comenot
to come
not closed.
outclosed.
from this
out from this
Only
Only
solving
screen.
both these
solving both these
screen.
1.5it would Pagebe4 possible (EV - PUMP)
rectly inserted or the side door not closed. Only solving both these issues
issues to come out from this screen.
correctly inserted or the side door not closed. Only solving both these
it would be possible to come out from this screen. Should this page been shown it means either the dreg drawer is not
issues it would be possible to come out from this screen.
correctly inserted or the side door not closed. Only solving both these
issues it would be possible to come out from this screen.
Press the ESPRESSO button to activate the 2-ways Electrovalve (closed by default)
The Electrovalve
Press the ESPRESSO button to activate the 2-ways Electrovalve (closed by
isthe
activated so the button EV1 value turns from “OFF” to
default)
Filename
Press ESPRESSO
The Electrovalve is activated so the EV1 value turns from “OFF” to Test to activate
Mode the
INTELIA 2-ways
EVO Electrovalve
V2 AMF (closed by default)
“ON”.
The Electrovalve is activated so the EV1 value turns from “OFF” to
“ON”.
“ON”.
The Electrovalve is activated so the EV1 value turns from “OFF” to “ON”.
The Electrovalve Pressis activated
the ESPRESSO so the EV1 value
button turns from
to activate the “OFF”
2-waystoElectrovalve (closed by default)
“ON”. The Electrovalve is activated so the EV1 value turns from “OFF” to
“ON”. Page 4 (EV - PUMP)
1.5
Press the HOT WATER button to activate the Pump
Press the HOT WATER button to activate the Pump
Press the HOT WATER (Press MILK for OTC version) button to activate the Pump
The Should
water now
The water now
IMP value
this flows
with
page
flowsbeen
the
out from
shown
out from
number of
theitspout,
Press means
flowmeter
the HOT
the spout,
causing
either
WATER
causing
thedreg
the update
the button
updatedrawer
L/H value
of activate
to the
is not the Pump
of the
IMP correctly
The watervalue with inserted
now the flows or the
out from
number side door
the
of flowmeterspout,not impulses.
closed.
causing
impulses. Only The
the solving
Theupdate
L/H valueboth
of the these
must
IMP valuestay
issues within
it would
with the 10l/h
be and 18
possible
number l/h.
to come out from this
flowmeter impulses. The L/H value
of l/h. screen.
The water now flows out from the spout, causing the update of the IMP
must stay within
must stay within 10l/h and 18
10l/h and 18
Press
l/h.
Press
the HOT WATER button to activate the Pump
the HOT WATER button of activate the Pump
to the
The water now flows out from the spout, causing the update
value with the number of flowmeter impulses. The L/H value must stay
The water now flows
IMP value with the number of flowmeter out from the spout, causing The
impulses. the update
L/H value of the
mustIMP value with the number of flowmeter impulses. The L/H value
within 10l/h and 18 l/h. ERROR:
stay within 10l/h and 18 l/h.
must stay within 10l/h and 18 l/h.
ERROR: the ESPRESSO
IfERROR:
the number ofPress impulses remains 0 and the to
button display
activatebacklight
the 2-ways turnsElectrovalve (closed by default)
ERROR: If the
red,
If the
red, it
number
it means
The number
“ON”.means
of impulses
that
Electrovalve there’s
of impulses
that there’s
an
remains
is activated errorsoin0
remains
an error in
0theand
the EV1
and
the
thevalue
display
hydraulic
the display
hydraulic
turns
backlight
circuit.
fromIf water
backlight
circuit. If
turns
“OFF”
turns
water
to
comes out from the spout it means that there’s an error in the
If the number of impulses remains 0 and the display backlight turns red,
red, it means
comes
flowmeter
ERROR:
comes ERROR:
flowmeter
out from
outororfrom
that thethere’s
in itsthe
in its wiring
spout an
wiring
spout to itthe
to the
error inthat
it means
meansCPU/POWER
thethere’s
hydraulic
that there’s
CPU/POWER
an circuit.
(JP5);
error inIfthe water
if, oninthe other
an error
(JP5); if, on the other
hand,
Ifflowmeter
the no water or inofcomes outtoremains
it’s necessary to check thebacklight
pump or other
the
hand, If number
it means that there’s an error in the hydraulic circuit. If water comes out
the
no number
water
impulses
its ofwiring
comes impulses
out it’sthe
remains 0 and
CPU/POWER
necessary 0 and the
to the
display
(JP5);
check theif,pump
display on the
backlight turns
or theturns
hydraulic
red,
hand, it
red, meanscircuit,
noit water that
meanscomes or the
there’s
thatthe pump
outan
there’s it’swiring
error
an in
necessary(JP24).
the hydraulic
in thetohydraulic
error (JP24). check the circuit.
pump
circuit. If Ifwater
or
waterthe
hydraulic circuit, or pump wiring
from the spout it means that there’s an error in the flowmeter or in its
comes
hydraulic
flowmeter
out
comescircuit,
flowmeter
from
out from
or inorits
the
or thespout
the spout
in wiring
it means
pumpitwiring
its wiringto theto the
that
means(JP24).
CPU/POWER
CPU/POWER
there’s an error
that there’s an error in the
(JP5);
in the
(JP5);if,if,ononthe theother
other
wiring to the CPU/POWER (JP5); if, on the other hand, no water comes
hand,
hydraulic
The
no water
circuit,
water
comes
now or the
flows
out
hand, no water comes out it’s necessary
pump
out
it’s
from
hydraulic circuit, or the pump wiring (JP24).
necessary
Press
wiring
the
the
(JP24).
spout,
HOT
to to WATER
check
check
causing
the
thepump
the
pumpor
button
update
orthe
to
of
activate
the
the
the Pump
out it’s necessary to check the pump or the hydraulic circuit, or the pump
IMP value with the number of flowmeter impulses. The L/H value
Press the STEAM WATER button
must stay within 10l/h and 18 l/h. Press the STEAM WATER button
The CA shows the Heater/Grinder page (Heater-Grinder)
wiring (JP24). The CA shows the Heater/Grinder page
The CA shows the Heater/Grinder page (Heater-Grinder)
Press the STEAM WATER button
(Heater-Grinder)
Press the STEAM WATER button (Press CAPPUCCINO

Press STEAM
thethe
Press for OTC
STEAMWATER
WATER buttonversion)
button
TheThe
CA CA shows
shows the the Heater/Grinder
Heater/Grinder page
page (Heater-Grinder)
(Heater-Grinder)
ERROR:
If the number of impulses remains 0 and the display backlight turns
red, it means that there’s an error in the hydraulic circuit. If water
The CA shows the Heater/Grinder page (Heater-Grinder) comes out from the spout it means that there’s an error in the
flowmeter or in its wiring to the CPU/POWER (JP5); if, on the other Filename
hand, no water comes out it’s necessary to check the pump or the
1.6 hydraulic
Page5 (Heater-Grinder) Test Mode
(JP24).INTELIA EVO V2 AMF
1.6 Page5circuit,
(Heater-Grinder)
or the pump wiring Intelia_EVO2_AMF_TestMode_V05
Filename
1.6 Page5 (Heater-Grinder) Filename
Test Mode
Test Mode INTELIA
INTELIA EVO
EVO V2
V2 AMF
AMF Intelia_EVO2_AMF_TestMode_V05
1.6 Page 5 (Heater-Grinder) 1.6 1.6Page5

Page5 (Heater-Grinder)
(Heater-Grinder)
Initial condition
5.0 condition G Divella Press the STEAM WATER button 12/06/2015 9/12
Initial
5.0 CA
Initial condition G Divella 12/06/2015 9/12
The
revNum shows the Heater/Grinder page
Author (Heater-Grinder) Approved
Verified SaveDate P/PP
5.0
revNum G Divella
Author Verified Approved 12/06/2015
SaveDate 9/12
P/PP
5.0 G Divella 12/06/2015 9/12
Initial condition 5.0
revNum
revNum
G Divella
Author
Author
Verified
Verified
Approved
Approved
12/06/2015
SaveDate
SaveDate
9/12
P/PP
P/PP
Press the HOT WATER (Press MILK for OTC

Press version)
the HOT HOT
Press button
WATER button toto
the HOT WATER
Press the WATER button
activate
activate
button to
to activate
the Grinder
the Grinder
the Grinder
activate the Grinder
1.6
The coffee
The Page5
grinder (Heater-Grinder)
starts millingmilling
for 5000 5000
ms, if theif user doesn’t
The coffee
coffee grinder
grinder starts
starts milling for
for 5000 ms,
ms, if the
the user
user doesn’t
release the button
release before. In this case the activation time is doesn’t
shown in
release the
the button
button before.
before. In
In this
this case
case the
the activation
activation time
time is
is shown
shown in
in
the red-circled field of the picture
The coffee grinder starts milling for 5000 ms. In this case the activation
time is shown in the red-circled field of the picture

5.0 G Divella 12/06/2015 9/12
ERROR:
ERROR: ERROR:ERROR:
If this
If this number
number
If this number
keeps
keeps fixed
keepsatfixed
fixed 0,be
at 0,
at 0,
the
the display
the display
display
turns
turnsturns
red and
red and
red wiring
and the
the
the engine
engine
engine
moves, then there must be a
ainfault in the
the grinder (JP8), or
or in
If this number keeps fixed at 0,or the grinder does not run, the display
moves,
moves, then
the
then
there
grinder
therebe
must
itself.
the grinder itself.
must
a fault fault
theingrinder
grinder wiring
wiring (JP8),
(JP8), or in in
the grinder itself.
turns red: this means there must be a fault in the grinder wiring (JP8), or
in the grinder itself, or in the electronic board. Keep pressed STANDBY for 5 secs to reset grinder parameters
Keep pressed STANDBY for 5 secs to reset grinder parameters
Pressing
Pressing button STANDBY for 5
5 secs resets grinder parameters
Keep pressed Pressing
STANDBY for
button 5
Keepsecs
pressed
STANDBY toSTANDBY
for reset
secs grinder
resetsfor 5 secs
grinder
button STANDBY for 5 secs resets grinder parameters
parameters
to reset
parameters grinder parameters
Pressing button STANDBY for 5 secs resets grinder parameters:

This action is needed if the grinder has been replaced.
5/8
Filename
GAGGIA VELASCA Test Mode INTELIA EVO V2 AMF 05 SERVICE

Filename MODE
Filename
Heater Temperature monitoring
Heater Temperature monitoring Filename
The red-circled number shows the heater Test temperature
Mode INTELIA in EVO
Celsius V2 AMF Intelia_EVO2_AMF_TestMode_V05
Heater Temperature monitoring Filename
degrees.
The red-circled number shows the heater temperature in Celsius
degrees.
The red-circled number shows the heater temperature in Celsius degrees.
The red-circled number shows the heater temperature in Celsius
degrees.
The
ERROR: red-circled number shows the heater temperature in Celsius
degrees. Heater Temperature monitoring Filename
If inside the HEATER column appears the word “SHORT”, then
ERROR: ERROR:
The
the NTC red-circled
sensornumber
If inside the HEATER column appearsTest
degrees.
shows the heater
is in a short-circuit temperature
state. The
the Mode
display
INTELIA
word “SHORT”,
in Celsius
backlight
EVOthenV2 AMF
turns RED from WHITE; in this case the NTC wiring or the input
If inside the HEATER column appears the word “SHORT”, then the NTC
the NTC sensor is in a short-circuit state. The display backlight
CPU/POWER (JP13) must be checked.
ERROR:
turns RED from WHITE; in this case the NTC wiring or the input
sensor is in a short-circuit state. The display backlight turns RED from
If inside the HEATER
CPU/POWER (JP13) must column be appears
checked.the word “SHORT”, then
the NTC sensor is in a short-circuit state. The display backlight
WHITE; in this case the NTC wiring or the input CPU/POWER (JP13) must
ERROR:
turns
ERROR:
If
RED from WHITE; in this case the NTC wiring or the input
inside the the HEATER column be appears
checked.the Heater Temperature monitoring
CPU/POWER
If inside (JP13) must
HEATER column appears the word
word “SHORT”,
“OPEN”, then then
be checked. ERROR:
the
the
If
TheNTC
NTC
inside
degrees.
turns from
red-circled
sensor is
sensor
the
RED WHITE.HEATER
isnumber
from WHITE; column
shows thestate.
in a short-circuit
disconnected.
appears
The heaterThe
display
the
temperature
word
backlight
“OPEN”,
“SHORT”,
in Celsius
display backlight
turns
then
then
RED In thisincase this the
caseconnectivity
the NTC wiring of theorNTC the input
wiring
the NTC sensor disconnected.
is in amust
short-circuit The display
The backlight turns
ERROR: CPU/POWER
to the CPU/POWER (JP13) (JP13) be
must bestate.
checked. checked. display backlight
ERROR:
RED from
turns RED WHITE.
from WHITE; In thisincase this the
caseconnectivity
the NTC wiring of theorNTC wiring
the input
If
toinside
CPU/POWER the HEATER
the CPU/POWER (JP13)(JP13) column
must appears
must
be the word “OPEN”, then
be checked.
checked.
If inside the HEATER column appears the word “OPEN”, then the NTC
the NTC sensor is disconnected. The display backlight turns
ERROR:
RED from WHITE. In this case the connectivity of the NTC wiring
sensor is disconnected. The display backlight turns RED from WHITE. In
If
toinside the HEATER(JP13)
the CPU/POWER
ERROR:
column appears
must
Press be the the
checked. word “OPEN”,
COFFEE button to thenactivate the heater
ERROR:
the NTC labelsensor is disconnected. The
“ON”display backlight turns
this case the connectivity of the NTC wiring to the CPU/POWER (JP13)
The
If
RED
the
If inside
inside
switches
the
the
from WHITE.
temperature
HEATER
HEATER
fromcolumn
starts
“OFF” to
column
In thisto
appears
Press
appears
case the (and
increase
the
and
the
theCOFFEE
connectivity
so
the
word
word
the
number
“SHORT”,
button
“OPEN”,
of the NTC
current
indicating
to
then
absorbed
then
activate the heater
wiring
tothe
the
The NTC
the NTC
label sensorisisdisconnected.
sensor
switches
CPU/POWER in(JP13)
from a short-circuit
“OFF” must be state.
to The
“ON” andThe
display
checked. display
numberbacklight
thebacklight turns
indicating
must be checked. by
RED
the
For
the
turns CA
RED
from
temperature
on
WHITE.
safety reasons
the power
fromstarts
WHITE;
In this
supply
in thisthe
case
to increase
it is must
possible
– c.a.
case 8 A
the /
soNTC
connectivity
(and
230V).wiring
of theor
the current
to activate the heater keeping
NTC the wiring
absorbed input
byCPU/POWER
to the CA on the(JP13)
the CPU/POWER power (JP13)supply bePress
must –checked.
be the
c.a. 8 ACOFFEE
/ 230V). button to activate the heater
checked.
pressed the button for a maximum time of 5 seconds.
Press the COFFEE button to activate the heater
The
For safety
the
label switches
temperature
pressed
reasons from
the button starts
“OFF” toto“ON”
it is possible
for atomaximum
increase (and
and the
activate
time so of 5the
the heater
numberkeeping indicating
current absorbed
seconds.
Press the COFFEE button to activate the heater
The label switches from “OFF” to “ON” and the number indicating the
byERROR:
The
For
the CA on the power supply – c.a. 8 A / 230V).
There’s labela switches
safety
If inside further
reasons
the HEATER from
check on“OFF”
it is possible
column to to“ON”
the temperature
appears and
activatethe the
the
word number
level: should
heater
“OPEN”, indicating
it then
keeping rise
the Press the COFFEE button to activate the heater
thetemperature starts ato increaseturns (and so
of 5the current absorbed
temperature starts to increase (and so the current absorbed by the CA on
over
pressed
There’s
The
byRED
message
120°C
NTC
label
the CA
the
a
from
the
button
sensor
further
switches
onWHITE.
display
isfor
check
the power
appears. from
InInthis
backlight
this
maximum
disconnected.
on“OFF”
supplythe to
case–the
scenario
timepink
The
temperature
“ON”
c.a.
the
display
and
8heater
and
the
A / 230V).
connectivity
an alarm
seconds.
backlight
level: should
number
is forced
of the
turns
it rise
indicating
to stay
NTC wiring
over
the
For 120°C
temperature
safety the display
reasons starts backlight
to
it is(JP13) increase
possible turns
to (and pink
so the
activate andcurrent
the an
heater alarm
absorbed
keeping
the power supply – c.a. 8 A / 230V). turned
by
to
message the
the CA
pressed
off to
the
avoid
CPU/POWER
appears.
onbutton
dangerous
the powerIn
forthis
a supply
over-temperatures.
must
scenario
maximum – c.a.
be checked.
the8heater
time A is forced to stay
of/ 5230V).
seconds.
There’s
turned
For safety a further
off to avoidcheck
reasons dangerous on theover-temperatures.
it is possible temperature
to activate the level: should
heater it rise
keeping
For safety reasons it is possible to activate the heater keeping pressed the
over
pressed 120°Cthe the
buttondisplay
for abacklight
maximum turns
timepinkof 5and an alarm
seconds.
message appears. In this scenario the heater is forced to stay
button for a maximum time of 5 seconds. There’s
turned
ERROR:
over
a further
off
120°C
to avoidcheck
the
dangerous
display
on theover-temperatures.
backlight
temperature
Press the COFFEE level: should
buttonittorise activate the heater
If The
there’s
ERROR:
noswitches
label temperature from “OFF” toturns
increasing thepink
“ON” andand
user must
the an alarmindicating
check
number the
There’s
message a further
appears. check
In thison the
scenariotemperature
the heater level:
is should
forced itstay
toand rise
There’s a further check on the temperature level: should it rise over
heater
the
If there’s
over
turned
thebyNTC
resistance, starts
temperature
120°C
theoff
no temperature
tothe
wiring
CA avoid
on
its wiring
display
dangerous
(JP13).
the power
to
backlight
to the CPU/POWER
increase
increasing
supply
turns
(and
thepink
over-temperatures.
– CPU/POWER
so
userandthe
c.a. 8 A / 230V).
(JP19)absorbed
current
mustan check
alarm the
also
heater
message resistance,
appears.its In wiring
this scenarioto the the heater is forced (JP19)toand stayalso
120°C the display backlight turns pink and an alarm message appears. In
For
ERROR:
the
turnedNTC safety reasons
offwiring
to avoid (JP13). it is possible to activate the heater keeping
dangerous over-temperatures.
AROMA
If pressed
there’s no the button for a maximum
temperature increasing Presstime both
the ofthe
user 5 seconds.
must check and thethe MENU buttons
this scenario the heater is forced to stay turned off to avoid dangerous
These values
heater
ERROR:
resistance,
 Grinding
appear on theto
its wiring display:
the
Press
time applied during last mill
CPU/POWER
both the AROMA (JP19)and andthe also
MENU buttons
the
These NTC wiringappear
values (JP13). on the display:
over-temperatures. ERROR:
 Average
If There’s
there’s
 Grindingno
a further ofcheck
temperature the low
time applied on state
increasing
the duration
the of the
lastuser
temperature
during must
milllevel:
current
checksensor
should the
it rise
heater
over signalthe display
resistance, its wiring to the CPU/POWER (JP19) andthe also
If  120°C
there’s Average
no of the low
temperature
backlight
statePress
increasing
turns
duration
the
pink
both of
user
and
thethe AROMA
must
an
currentalarm
check
and
sensor
the
MENU buttons
the NTC

message wiring
Threshold (JP13).
appears. for
appearInon thethis presence/absence
thescenario coffee
display:the heater is forced to stay detection
ERROR: These
heater
turned
the NTC
values
signal
resistance,
off
 Threshold to avoid
Grinding time
wiring (JP13).
itsdangerous
wiring to the
for theapplied
CPU/POWER (JP19) and also
over-temperatures.
during last mill coffee detection
presence/absence
Press both ofthethe AROMA
currentand the MENU buttons
If there’s no temperature increasing the user must check the heater re-
 Average of the low state
These values signal appear on the display:
duration sensor
5.0 Grinding Press last the AROMA and the MENU buttons
bothmill
Thresholdtime applied during
sistance, its wiring to the CPU/POWER (JP19) and also the NTC wiring
These  values
ERROR:
revNum
Average appear
G Divella
for the
of theonlow
Author
presence/absence
thestate
display:
coffee detection
duration of the current sensor
Verified Approved
12/06/2015
SaveDate
11/12
P/PP
5.0 Grinding G
time Divella
applied during last mill 12/06/2015 11/12
(JP13). If there’s
revNum
heater
signal
 Average
no temperature increasing the user must check the
Threshold
resistance,for
of Author
thethe lowpresence/absence
its wiring
state duration
to the CPU/POWER
of the
Verified current
coffee sensor
detection
(JP19) andApproved
also SaveDate P/PP
signal
the NTC wiring (JP13).
Press both the AROMA and the MENU(CMF-AMF version)/SPECIALS(OTC version) buttons
revNum
5.0 Threshold for G Divella
the presence/absence coffee detection
Author Verified Approved
12/06/2015 11/12
Press both the AROMA and the MENU buttons SaveDate P/PP
This page shows extended info. Check of these
These
5.0 number
values appear
 Grinding time
is notmillrequested.
on the display:
G Divella
applied during last
12/06/2015 11/12
Following values appear on the display: 5.0 Average
signal
G the
of Divella
low state duration of the current sensor 12/06/2015 11/12
• Grinding time applied during last mill;  Threshold for the presence/absence coffee detection
Filename
• Average of the low state duration of the current sensor signal; Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05
• Threshold for the presence/absence coffee 5.0 detection.

G Divella 12/06/2015 11/12
Press the STEAM button (Press CAPPUCCINO

revNum Author
for
Verified
Press OTC button
the STEAM version)
The CA shows the Autodoses page
The CA shows the Autodoses page

Filename
1.7 Page 6 (Autodoses)

1.7 Page 6 (Autodoses) Press the STEAM button
The CA shows the AUTODOSES page with
The CAtheshowstime of milling
the Autodoses page for the dif-
The CA shows the AUTODOSES page with the time of milling for
ferent coffee aroma: the different
 Light
coffee aroma:
• Light  Med
 Strong
• Med
• Strong
1.7 Page 6 (Autodoses)
6/8
The CA shows the AUTODOSES page with the time of milling for
the different coffee aroma:
 Light
5.2 Steam Out
Not mandatory, but if necessary, before executing the steam out procedure, descale theFilename machine
taking care to remouve the Aquaclean filter from the appliance.
Steam Out Intelia EVO 2 OTC/AMF Intelia_EVO2_Stea
In case the filter on the machine is active (or it’s in the machine) provide the consumerm_Out_V03.doc
with a new
Filename
Filename
one.
m_Out_V03.doc
m_Out_V03.doc
Introduction
Introduction
This document describes the Steam-Out
Introduction
This
process that is executed at the end of the production line
document describes the Steam-Out process that is executed at the end of the production line for the CA
Introduction
for the CA. GAGGIA VELASCA. It totally empties the heater from any residual water and resets
INTELIA EVO 2 OTC/AMF. It totally empties the heater from any residual water and resets some parameters
to thedocument
This factory default values.
describes the Steam-Out process that is executed at the end of the production line for the CA
some parameters to the factory
INTELIA default values.
This document
INTELIA EVO 2describes
OTC/AMF. theIt Steam-Out
totally process
empties the that is from
heater executed
any at the end
residual of the
water andproduction
resets lineparameters
some for the CA
EVO 2 OTC/AMF. It totally empties the heater from any residual water and resets some parameters
to theSteam
1 Out values.
factory default
to the factory default values.
Steam Out 1
1 Steam
To access
Steam Out
Steam
OutOut the user must press both LONG COFFEE and SPECIAL DRINKS (MENU for AMF)
To access Steam Out the user must press both LONG COFFEE and SPECIAL DRINKS (MENU for AMF)
buttons while connecting the CA to the power supply.
buttons while connecting the

WhenCA toCAthe
will power supply.
To access Steam Out the user must press both LONG COFFEE and SPECIAL DRINKS (MENU for AMF)
To access
buttons Steam
litwhile
the Out thethe
start
connecting user
the must
to thepress
procedure,
CA both
turning
power LONG
PINK
supply. theCOFFEE
display and SPECIAL DRINKS (MENU for AMF)
buttons while connecting the CA to the power supply.
backlight and showing “ON” on the screen-
During
When litthe theprocess, the 2-ways Electrovalve willPINK
stay open, causing
When lit the CA will start steam
the procedure, turning PINK the display AMFback-
CA will start the procedure, turning the display
When lit
backlightto the
be CA will start
anddischarged
showing the on
from
“ON” procedure,
thethe
spout turning
(hot
screen- waterPINK
wandthefordisplay
light and showing “ON” on the screen-During the process, the 2-ways
backlight
During theand
version). showing
process, the“ON”
2-wayson the screen- will stay open, causing
Electrovalve
During the process, the 2-ways Electrovalve
steam to be discharged from the spout (hot water will stay
wandopen, causing
for AMF
Electrovalve will stay open,
steam
causing
version).
version).
steam to be discharged
to be discharged from the spout (hot water wand for AMF
from the
spout (hot water wand forIf the
AMF dregversion).
Warning!
drawer is not correctly inserted or the side door open, the
CA shows a RED screen with the advice “CLOSE DOOR & DREGS”
Warning!
Warning! Warning!
If the dreg drawer is not correctly inserted or the side door open, the
If the dreg a drawer is not correctly
with the inserted or the side door&open, the
If the dreg drawer is not correctly
CA shows
CA shows a RED inserted
RED screen
screen with or the
theadvice
side“CLOSE
advice doorDOOR
“CLOSE open,
DOOR the CA
DREGS”
& DREGS”
shows a RED screen with the advice “CLOSE DOOR & DREGS”
At the end of the process, the display will turn WHITE and show the
At the end of the process, the display
“COMPLETE” willscreen.
word on the turnTheWHITE and
Electrovalve, also,show
will be the
“COMPLETE” word on theAt screen. The Electrovalve, also, willandbe closed

closed andof
At the end the CA
the will be ready
process, to be will
the display manually turnedand
turn WHITE off. show the
the end of the
“COMPLETE” process,
word on thethe display
screen. Thewill turn WHITE
Electrovalve, also, show
will bethe
and the CA will be ready to be manually turned off.
“COMPLETE”
closed and theword
CA on be
will theready
screen.
to Themanually
be Electrovalve, also,
turned
closed and the CA will be ready to be manually turned off.
off. will be
The Steam-Out resets these parameters to their factory values:
OTC version product quantities:

Short Coffee (Espresso) impulses = 137
Long Coffee impulses = 330
Coffee Intense impulses = 265 (brewed within two mill-brew cycles)
Coffee in cappuccino impulses = 165
Milk in cappuccino seconds = 34
Froth Milk brewing time seconds = 34
AMF version product quantities:

Short Coffee (Espresso) impulses = 137
Long Coffee impulses = 330
Longevity Filter setup: 03 G. Divella 02/07/2015 2/3

Filter Startup Quantity revNum
5000
Editor
impulses
Verified By Approved By SaveDate P/PP
Filter Counter 0/8

03 G. Divella 02/07/2015 2/3
03 G. Divella 02/07/2015 2/3
revNum Editor Verified By Approved By SaveDate P/PP
Filter Remaining Autonomy 0
revNum Editor Verified By Approved By SaveDate P/PP
Filter Installation proposal at start ON
CA Settings:
Pre-infusion Seconds = 2,5
7/8
Aroma Medium (3 beans selected)

Standby Time 15 minutes
Alarm Refill ON
Grounds counter Reset to zero
Alarm Dreg Drawer OFF
Brewing Group Loaded OFF
Coffee Duct empty YES (*)
GrinderAroma 1 Time 5500
(*): ATTENTION! As a consequence of this reset the machine will grind for a longer time at first
coffee product after Steam Out. For this reason, after Steam out, the machine should be completely
cleaned from all beans and all coffee powder residuals in the grinder.
5.3 Error Codes for Out of Order alarm
CODE Description NOTES

01 Grinder fail
The grinder is disconnected (Only coffee grinder without
02
electronic sensor)
03 Bu movement toward WORK fail
04 Bu movement toward HOME fail
05 Water circuit fail
10 NTC short circuit fail
11 NTC open circuit fail
14 Heater over-temperature fail
15 Heater time-out fail
19 Zero-Crossing fail
5.4 Saeco Service Center - Quick Start Guide

Saeco Service Center (SSC) is a tool with which you can re-program the machine and check the
diagnostic of the same.
You can download the software from the following link: http://logsave.logtronics.com/SSC2/publish.htm
In support of this tool it is essential to order the Saeco Programming Device:
Cod. 20000490 “KIT PROGRAMMER SERKIT SSC2”.
This kit includes the programmer and cables helpful.
All details related to the registration and operation are explained in the enclosed Quick start guide
(QSG).
Saeco Service Center – Quick Start Guide
Press the icon to view the document
To open the attached document is necessary to save the service manual on your PC.
8/8
GAGGIA VELASCA
CHAPTER 6
SERVICING AND
MAINTENANCE

Repair Flow
GAGGIA VELASCA 06 SERVICING AND MAINTENANCE
6.1. Repair flow

Proces stap Saeco no. Action
Intake
1 Visual inspection (transport damage) take care for pictures

2 Check Type/serialnumber
Log all available accessory

Diagnosis 3 Check product for consumer complaint (NFF contact consumer)

4 Opening machine
Run Diagnostic to get error codes and relevant set statistics (Saeco Service Center SSC)

5 Visual inspection check for loosen parts, leaking etc..

6 Operational tests
Repair 7 Repairing the faults encountered

Checking any modifications (view Symptom Cure, new software, etc.)

8 Refer Annex tabs per family

9 Service activities in accordance with the operating schedule

Check/Replace Waterfilter (the small filter, not the Britta filter)

Check/Replace Water tank lip seal

Check/Replace Boiler pin O‐ring

Clean/align Coffee grinder (Vacuum cleaner / brush)

Descale the water Circuit
Check/Replace Hot water/steam valve

10 Internal check / cleaning
Check/Clean/Grease Brewing unit

11 Operational test while the appliance is open

Check Hoses, attachments and Oetiker clamps

Check Pump for operation & noise

Check Gear motor for operation & noise
Check for leakage

12 Assembly
13 Final inspection test

Steam out before shipping out, if temperature is below 0° to prevent any demaged due to

frozen water.
14 No need for those families Minuto family (all platform); Incanto family new; Pico Baristo;

Gran Baristo; Intelia V2; Philips 2000‐2100; Incanto Executive; Moltio family (all

platform). Please also check for GDA_113455

Provide precise IRIS code, according dedicated code table for Coffee products. The

15 location code from the part you have worked on MUST be completed always with the part

reference from exploded view !
Inspection
visual Do cabinet parts fit well together
Check for damages
Power check Will the set switch on

Accesoires Do the accessories match with the intake

Consumer complaint Check the product for the consumer complaint

Coffee Basic Functional test
Dispense

Make 2 * coffee. Are both amounts equal

Make e 2 cups at the same time. Are the volumes equal

Noise Is the sound normal

Crema Blow on the coffee. Does the crema come back together

Is the crema colour correct (Hazelnut)

Temperature
Is the coffee temperature within spec

Grinder Is the grinder noise normal

Steam
Steam Does the steam work
Hot Water Does the hot water work

Milk (if applicable)

Cappuchino Does the cappuccinatore produce good froth

Leakage

Leakage 14 Did the product leak during the testing
1/2
15 Draining the circuit (in winter)
Cleaning
Clean water reservoir, bean reservoir,

brew chamber and conveyor

Grinder Is the grinder noise normal

Steam
Steam Does the steam work
Hot Water Does the hot water work

GAGGIA VELASCA 06 SERVICING AND MAINTENANCE
Milk (if applicable)

Cappuchino Does the cappuccinatore produce good froth

Leakage

Leakage 14 Did the product leak during the testing

15 Draining the circuit (in winter)
Cleaning
Clean water reservoir, bean reservoir,

brew chamber and conveyor
16 Clean and dry brew unit, coffee bin and drip tray.

Lubricating the brewing unit with suitable grease

External cleaning
Safety check

Earth leakage, Isolation test, resistor of earth wire grounding, as requested in certain

country's (VDE, ISO)
visueel Check the mains cord for damages
Packing
18 Packing

Check completeness (accessories) according income log

Documentation
19 Neatly pack the product
NFF letter

Descaling instruction with changed procedure (S/C)
Other instructions according S/C

Repair report Is there an answer to ALL consumer questions/complaints (see complaint)

add set statistic and give, if needed clear instruction towards consumer

Is it indicated which documents are added

Are there tips how to prevent issues
2/2
GAGGIA VELASCA
CHAPTER 7
DISASSEMBLY
GAGGIA VELASCA 07 DISASSEMBLY
7.1. Outer shell

GAGGIA VELASCA OTC GAGGIA VELASCA CMF
Remove the water

tank, bean hop-
per cover, drip tray,
dump box, brewing
unit, carafe or hot
water dispenser,
pannarello or cap-
pucinatore.
Unscrew the screws Lift the top cover Unscrew the screws highlighted and remove
highlighted and re- the carcass left side
move the finger
protection
Remove the door Unscrew the screws highlighted, remove the rear housing and coverage for
the soundproofing of the grinder
7.2. Coffee grinder
When reassembling
the coffee grinder,
make sure the spring
is repositioned cor-
rectly (see photo)
Unscrew the screws highlighted and Lift the

grinder and remove the electrical connections 1/6
7.3. Grinder blades

To extract the top sup- Turn the grinder
port of the appliance, blades anticlockwise
press on the grinding out of the support.
A adjustment spindle (A)
and turn the support
anticlockwise until it
B unhooks.
Turn the grinder blades

clockwise out of the
support. The bayonet
connections can be ac- For a standard adjust-
cessed from the rear. ment, both markings
must be aligned.
7.4. Coffee grinder adjustment
The grinding adjustment can be set by the user

(only with the coffee grinder in operation) by
+
pressing and turning (only by one click at a time)

- the insert inside the coffee bean hopper with the
aid of the wrench supplied.
Adjustment by a service center
To adjust grinding further, the engineer can

C A work directly on the coffee grinder by pressing
and turning the ring nut (C) shown. (clockwise
+
- + to increase the particle size of the coffee and
anticlockwise - to decrease it). If there are any
B
remains of coffee powder between the two
grinding blades it is recommended to tighten by
max. two marks at a time.
Lastly, move the arrow (A) on the adjustment
knob to the center of the adjustment dots on the
cover (B).
2/6
7.5.Carafe connection and hot/steam water dispenser
1 1 1 2
1) Unscrew the screws highlighted and remove the front cover body graft carafe
2) Remove teflon tube graft carafe
7.6. Removing tap
Unscrew the screws highlighted and release the insert bottom casing for Unscrew the screws
convenient access to the dismantling of the tap highlighted, remove
the hydraulic con-
nections and remove
the tap
7.7. Pump 7.8. Flow-meter
Disconnect the water Lift the flow meter

circuit connections (A) out of the casing
A
C and electrical connections assembly and
A (B), loosen the safety remove the electrical
D valve (C) and slide the and water circuit
pump off the brackets connections.
B (D).
3/6
7.9. Boiler
Unscrew the screws highlighted and release Unscrew the screws highlighted and disconnect
the boiler cover and remove the electrical and water connections
7.10. CPU board
Unscrew the screws hi- Remove the card from

ghlighted, remove the its holder and remo-
electrical connection ve the electrical con-
highlighted and remo- nections
ve lla card protection
7.11. KYB interface and display
Unscrew the screws highlighted and remove the frontal panel Remove the electrical con-
nection and release the
protective sheet
Unscrew the screws highlighted and remove Unscrew the screws highlighted, remove the
the keyboard trim and display electrical connections between the board and
the display and release the card from the media
4/6
7.12. Gear motor
Loosen the screws as illustrated, remove the pin boiler and the
gear motor cover.
The following are located inside the compartment protected by

the casing:
E
- Electric motor (A) with gears (B) and (C) for transmission and
timing of the dispenser.
- Brewing unit present microswitch (E).
A - Microswitch (D) detecting brewing unit home and work posi-
D B tions.
- Remove the gear (C) that meshes with the motor transmission
shaft.
C - Remove the large gear (B).
- Remove the motor (A), complete with transmission shaft.
Replace the gear (B), making sure that the imprint of the arrow
B is aligned with the opening containing the pin (P).
When replacing the motor and the transmission shaft, make

H sure the guide runners (L) are in the right position.
Grease the shaft thoroughly and evenly.
L
5/6
7.13. Fitting and removing Oetiker clamps
1
1) Boiler connection
2) Other connections
Replacing the hoses

1
1) Use a suitable pair of pliers to

remove the clamp (as illustrated)
2) Tighten the clamp as illustrated
6/6
GAGGIA VELASCA
CHAPTER 8
NOTES
GAGGIA VELASCA 08 NOTES
1/1
GAGGIA VELASCA
CHAPTER 9
WATER CIRCUIT
DIAGRAM
Flow meter
Assy Solenoid valve
GAGGIA VELASCA
Steam and hot water

Water tank
9.1. Water circuit diagram
Pump
Boiler pin
Boiler
Water drain
Safety valve
1/1
09 WATER CIRCUIT DIAGRAM
GAGGIA VELASCA
CHAPTER 10
ELECTRICAL
DIAGRAM
GAGGIA VELASCA 10 ELECTRICAL DIAGRAM
10.1. Electrical diagram
1/1

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Coffee Machine

GAGGIA VELASCA CMF-OTC

Published by Saeco International Group Subject to modification

Table of contents Page Table of contents Page

4. Operating logic 8. Notes

MODIFICATIONS TO SERVICE MANUAL

1.1 Documentation required

The following documentation is needed for repair procedures:

1.2 Tools and resources

As well as the standard equipment, the following is required:

1.4 Safety warnings

Hot water /steam

From this point circuit

From this point circuit

List of principal assembly present in all our coffee machines

Components Assembly use Single components available

30 Hot water dispensing spout

1.6.3 Internal machine parts

Grinding adjustment insert Coffee grinder

Valve Boiler pin

Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W

Minimum Default Maximum Programm. by

RINSE Initial rinse Final rinse

Descaling cycle frequency with AQUACLEAN filter

2.3. Specification for the measurement of the coffee products temperature.

Espresso Coffee Italy Q.ty 25/40 gr.

Coffee Q.ty 70/120 gr.

Picture 1 Picture 2 Picture 3

2.3.1. Specification for the measurement of the Milk products temperature.

Milk temperature in the beaker:

How to measure the temperature of the milk.

How to measure the milk cream.

Manual systems (Pannarello)

Semi-automatic systems (cappuccino)

1. Launch the “hot milk” function.

Manual, Semi-Automatic and Automatic’s Milk System

3.1. Customer menu Gaggia Velasca CMF

Espresso brew button

Long espresso brew

AROMA STRENGTH but- MENU button and DOWN

3.2. Customer menu Gaggia Velasca OTC

Espresso brew button CAPPUCCINO button and UP

AROMA STRENGTH but- SPECIAL DRINKS button and

CARAFE QUICK ON/OFF button MENU button

- Remove the coffee grounds container and empty it.

Always empty the coffee grounds

The coffee blend is not the correct

The brew group is dirty. Clean the brew group.

The milk carafe is incompletely Check that all the components

You try to install another filter

Steam and hot water

4.2. Coffee cycle

Main switch ON START STOP

Status Heating Ready Coffee cycle

Notes: * Only with Pre-brewing

Single microswitch gear motor

4.3. Single microswitch

The gear motor is powered by a direct current mo-

4.3.1. Temperature sensor (adjustment)

Temp. (°C) R nom (kΩ) ΔR (+/- %)

4.4. Coffee grinder 230V

4.5. Autodose system description 230V

with medium grinding (500±60μm) and using coffee of test.