BUSI 3007 Organizational Behavior (Mid-Term Test 20%)

Print Last Name, then First Name: _______________________________ Score: /20 marks

READ INSTRUCTIONS BELOW CAREFULLY!

1. You will have two (2) hours to complete the test. (8:30 am to 10:30 am)

2. At the end of the two (2) hours (10:30 am), return your test answers to me by
email to vbelos@loyalistcollege.com

3. Your test may be word-processed or hand-written.

4. Be sure to number each answer to each question.

5. Be sure to read all test questions carefully, and answer each question that is
asking you to do.

6. Be brief while thorough, yet concise with your each answer to your questions. You
may blend your bullets and sentences in paragraph form.

7. Keep your answers to a maximum of 1 ½ to 2 pages in length for your answer to

each question.

8. Label and number each page with your Last name, First name, Student ID
Number.

9. Return your MS Word file attached to your email with your file labelled with
lCourse Name, your Last Name, First Name, Assignment Name and Date.
For example: BUSI 3007 Smith John Mid-Term Test June 22 2020

Note:

By handing in your completed test for grading, you attest: (a) you have submitted
all answers are your own work; and, (b) you have completed this test without
assistance from any other person or have not used any resources or any other
means in preparing and submitting your answers.

BUSI 3007 Organizational Behavior Mid-Term Test – June 22 2020 Page 1 of 2

Question 1 – Case Scenario (Value 5%)

Vern’s Bird House Manufacturing Company (“BIRDCO”) manufactures wooden bird houses that are sold
to retail stores in Canada. After five (5) years of strong manufacturing from its Belleville Ontario
production plant, Vern has noticed that “productivity” is declining in the plant, and employees are less
interested in “doing a good quality job”.

The plant has a workforce of 125 employees (paid minimum hourly wage), plus 15 managers. Vern is eager
to get the workers excited, because “BIRDCO” received a new order contract to supply bird houses to
Walmart Canada. Based on your understanding of Organizational Behavior theory as it applies to the
workplace, make some recommendations to Vern about improving motivation in the company.

Question 2: (Value 5%)

Business managers have challenges keeping employees on track with achieving organizational objectives.
Explain how an understanding of the foundations of Organizational Behavior might be of benefit to
managers.

Questions 3: (Value 5%)

The latest study from the Conference Board of Canada (a research firm) indicated that close to 58% of
workers from across Canada are dissatisfied with their jobs. Explain major common factors that are
attributed with workplace dissatisfaction.

Questions 4: (Value 5%)

Explain how “values and attitudes” are changing and making an impact as a result of “Generational
Differences” in the workplace.

BUSI 3007 Organizational Behavior Mid-Term Test – June 22 2020 Page 2 of 2