1. Before you seal and send your letter, make sure to ______proofread__ it.

punctuation / proofread/ sensitive / transition

2. As soon as your certified letter reaches the ___recipient________ you will be notified.
recipient / margin / logo / salutation

3. Choose ___ modified block format _______ if you want to put the date and closing in the
centre of the page.
justified / modified block format / block format / spelling

4. Set off the list of "Do's and Don'ts" by using _____bullets ______.
body / letterhead / bullets / formal

5. The envelope indicated that there was _ an enclosure _______, but in fact there was only a
letter inside.
an enclosure / a sender / a salutation / an indent

6. The ______tone_____ of the first paragraph was optimistic, so I wasn't expecting the bad
news in the middle.
tone / active voice / direct mail / punctuation

7. I decided not to interview her, because her cover letter contained very poor
___grammar_______.
grammar / block format / single spacing / on arrival notation

8. The _______memo__ about the meeting was posted on the bulletin board for everyone to
read.
memo / heading / sender / junk mail

9. Our address and phone number are shown on our ___letterhead_______ .

letterhead / snail mail / postage / salutation

10. In block text format, you do not ____indent_________ each paragraph.

indent / transition / punctuation / margin