Professional Documents
Culture Documents
2020-08 Guide To Service Qualification
2020-08 Guide To Service Qualification
T2500eMFP
T920
T1500
WW HP Designjet T2500 eMFP, T920, T1500, T930, T1530, T2530MFP Servic
T930
T1530
T2530MFP
T2500eMFP
T920
T1500
WW HP Designjet T2500 eMFP, T920, T1500, T930, T1530, T2530MFP Servic
T930
T1530
T2530MFP
HP DesignJet T7100
WW HP Designjet T7200 HP HP Designjet T7x00 Service Qualification
DesignJet 4xx0
HP DesignJet T7100
WW HP Designjet T7200 HP HP Designjet T7x00 Service Qualification
DesignJet 4xx0
T920
T1500 T2500eMFP
T3500
WW HP Designjet T3500, T1500, T2500eMFP, T920, T930, T1530, T2530 MFP
T930
T1530
T2530 MFP
Region Products covered Service Qualification
DJ HD Pro Scanner
WW HP Designjet HD Scanners Service Qualification
DJ HD Scanner
Designjet SD Scanner
WW HP Designjet SD Scanners Service Qualification
SD Pro Scanner
Designjet SD Scanner
WW HP Designjet SD Scanners Service Qualification
SD Pro Scanner
Designjet T1300
WW HP Designjet SD Pro MFP Service Qualification
SD Pro Scanner
HP DesignJet T100
HP Designjet T500
WW HP DesignJet T100, T500, T730, T830 MFP Service Qualification 2019
HP Designjet T730
DJ Z5600
DJ Z2600
DJ Z5400
DJ Z2100
WW DJ Z3x00
DJ Z5600
DJ Z2600
DJ Z5400
DJ Z2100
DJ Z3x00
WW HP Designjet Z5600, Z2600, Z5400, Z2100, Z3x00, Z5200ps, T6x0 , T7x0,
DJ Z5200ps
DJ T6x0
DJ T7x0
DJ T1xx0
HP DesignJet T1700
HP DesignJet Z6 24-in
PostScript® Printer
HP DesignJet Z6 44-in
PostScript® Printer
HP DesignJet T1700
HP DesignJet Z6 24-in
PostScript® Printer
HP DesignJet Z6 44-in
PostScript® Printer
HP DesignJet Z6dr 44-in
PostScript® Printer with V-
WW Trimmer HP DesignJet T1700 / Z6 and Z9+ Service Qualification 2019
EMEA HP DesignJet XL 3600 HP DesignJet XL 3600 MFP Service and Support Service
EMEA HP DesignJet XL 3600 HP DesignJet XL 3600 MFP Service and Support Service
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
SDJT2500
Complete 2 of 2
Requirements for
candidates upgrading
from HP Designjet T920
and HP Designjet T1500
ePrinter Series Service
Qualification
SDJT2500
Step 1
SQ ID Path
Required Prerequisites
Complete 2 of 2
Complete 1 of 1
Requirements for
candidates upgrading HP Designjet 4xx0 (4020, 4520, 4000,
from SDJ4XZT 4500), Z6x00 and T7100 Service
Inactive Qualification (Inactive) (SDJ4XZT)
Complete 1 of 1
Requirements for
candidates upgrading
SDJ4XT7X from HP Designjet 4xx0 HP Designjet 4xx0 (4020, 4520, 4000,
(4020, 4520, 4000, 4500) 4500) Service Qualification (Inactive)
Service Qualification (SDJ4XX0)
(Inactive)
Requirements for
candidates upgrading
SDJ4XT7X from HP Designjet 4xx0 HP Designjet 4xx0 (4020, 4520, 4000,
(4020, 4520, 4000, 4500) 4500) Service Qualification (Inactive)
Service Qualification (SDJ4XX0)
(Inactive)
Complete 1 of 1
Requirements for
candidates upgrading
from HP Designjet 4000, HP Designjet 4000, 4500 & Z6100 Series
4500 & Z6100 Series Service Qualification (Inactive)
Service Qualification (S240)
(Inactive)
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
SDJT3500 Complete 1 of 1
Requirements for
candidates upgrading HP Designjet T920, T1500 ePrinter,
from SDJT2500 T2500 eMFP Service Qualification
(SDJT2500)
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 2
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 2
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
Step 1
SQ ID Path
Required Prerequisites
Complete 2 of 2
SDJT830-17
Complete 1 of 1
Requirements for
candidates upgrading HP Designjet T120, T520, T730, T830
from SDJT830 MFP Service Qualification (SDJT830)
Complete 1 of 1
Requirements for
candidates upgrading HP Designjet T120, T520 Service
from SDJT1N5 Qualification
(SDJT1N5)
Step 1
SQ ID Path
Required Prerequisites
Complete 2 of 2
Complete 1 of 1
Requirements for
candidates upgrading HP Designjet 4xx0 (4020, 4520, 4000,
from SDJ4XZT 4500), Z6x00 and T7100 Service
Inactive Qualification (Inactive) (SDJ4XZT)
Complete 1 of 1
SDJZ6X00
Requirements for
candidates upgrading
from HP Designjet 4xx0 HP Designjet 4xx0 (4020, 4520, 4000,
(4020, 4520, 4000, 4500) 4500) Service Qualification (Inactive)
Service Qualification (SDJ4XX0)
(Inactive)
Complete 1 of 1
Requirements for
candidates upgrading
from HP Designjet 4000, HP Designjet 4000, 4500 & Z6100 Series
4500 & Z6100 Series Service Qualification (Inactive)
Service Qualification (S240)
(Inactive)
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
Complete 1 of 1
Requirements for
candidates upgrading
from HP
HP Designjet Z5400, HP Designjet Z5400, Z2100, Z3x00,
Z2100, Z3x00, Z5200ps, Z5200ps, T6x0, T7x0, T1xx0 (September
T6x0 , T7x0, T1xx0, 2013) Service Qualification
(September2013) (SDJZT0913)
Service Qualification
Complete 1 of 1
Requirements for
candidates upgrading
from HP Designjet
Z2100, Z3x00, Z5200ps, HP Designjet Z2100, Z3x00, Z5200ps,
T6x0, T7x0, T1xx0 T6x0, T7x0, T1xx0 (May 2011) Service
(May 2011) Service Qualification
Qualification (SDJZT0511)
Inactive
Requirements for
candidates upgrading
from HP Designjet
Z2100, Z3x00, Z5200ps, HP Designjet Z2100, Z3x00, Z5200ps,
T6x0, T7x0, T1xx0 T6x0, T7x0, T1xx0 (May 2011) Service
(May 2011) Service Qualification
Qualification (SDJZT0511)
Inactive
SDJZT0616
Complete 1 of 1
Requirements for
candidates upgrading
from HP Designjet
Z2100, Z3x00, HP Designjet Z2100, Z3x00, Z5200PS,
Z5200PS, T6x0, T770 T6x0, T770 and T1xx0 Service
and T1xx0 Service Qualification (May 2010) - Inactive
Qualification (May (SDJZT770)
2010) - Inactive
Complete 2 of 2
HP Designjet Z2100, Z3100, Z3200,
T1100, T610 & T1120 Service
Requirements for Qualification (April 2009) Inactive
candidates upgrading (SDJZT)
from HP Designjet
Z2100, Z3100, Z3200,
T1100, T610 & T1120
Service Qualification HP Designjet T Series Printers
(April 2009) Inactive Technical Update
(WBT) (ID: 00108023)
Duration: 1h
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
SDJZ6Z9-19
Complete 1 of 1
Requirements for
Service HP DesignJet Z6 and Z9⁺ Product
Upgrading Introduction Service and Support
Candidates (WBT)
from SDJT1700 (ID: 01078248) Duration: 1,5hours
Step 1
SQ ID Path
Required Pre-Requisite
Complete 4 of 4
HP SmartTracker
Requirements for ( WBT)
HP Service ID: ID: 1082432 Duration: 45 min
New Candidates
to this qualification
Requirements for
HP Service
New Candidates
to this qualification
HP SmartStream ( WBT)
ID: 01060776 Duration: 2 hrs
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
Complete 1 of 1
Requirements for
Service
Upgrading HP Designjet T920, T1500 & T2500
Candidates Service Qualification SDJT2500
from SDJT2500
SDJXL3600
Complete 1 of 1
Complete 1 of 1
Requirements for
Requirements for
Service HP DesignJet T1600 & T2600 MFP
Upgrading Printers Service & Support Service
Candidates Qualification -SDJTX600
from SDJTX600
Step 1
SQ ID Path
Required Pre-Requisite
Complete 4 of 4
HP SmartTracker
Requirements for ( WBT)
HP Service ID: ID: 1082432 Duration: 45 min
New Candidates
to this qualification
HP SmartStream ( WBT)
ID: 01060776 Duration: 2 hrs
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
Complete 1 of 1
Requirements for
Service
Upgrading HP Designjet T920, T1500 & T2500
Candidates Service Qualification SDJT2500
from SDJT2500
SDJXL3600E
Candidates Service Qualification SDJT2500
from SDJT2500
SDJXL3600E
Complete 1 of 1
Complete 1 of 1
Complete 1 of 1
Requirements for
Service
Upgrading
Requirements for
Service
Upgrading
Candidates
from SDJT2500
HP Designjet T2500 eMFP, T920,
T1500, T930, T1530, T2530MFP
Service Qualification
Complete 1 of 1
Requirements for
Service
Upgrading HP DesignJet XL 3600 MFP Service
Candidates and Support Service Qualification
from SDJXL3600 (SDJXL3600)
SDJTX600
Complete 2 of 2
Requirements for
Service
Upgrading
HP DesignJet XL 3600 MFP Service
Candidates
and Support Service Qualification
from SDJXL3600E
(SDJXL3600E)
Complete 1 of 1
Requirements for
Service
Upgrading
Candidates HP DesignJet T3500, T1500,
from SDJT3500 T2500eMFP,
T920, T930, T1530, T2530 MFP
Requirements for
Service
Upgrading
Candidates HP DesignJet T3500, T1500,
from SDJT3500 T2500eMFP,
T920, T930, T1530, T2530 MFP
Family
Step 1
SQ ID Path
Required Prerequisites
Complete 1 of 1
Requirements for
Service Upgrading HP DesignJet XL 3600 MFP
Candidates from Service and Support
SDJXL3600 Service Qualification (SDJXL3600)
Complete 1 of 1
Requirements for
Service Upgrading HP DesignJet XL 3600 MFP
Candidates from Service and Support
SDJXL3600F SDJXL3600E Service Qualification (SDJXL3600E)
Complete 2 of 2
Complete 3 of 3
Complete 5 of 5
Step 2
Recommended courses
Core requirement
Complete 2 of 2
Complete 2 of 2
Step 2
Recommended courses
Core requirement
Complete 1 of 1
Complete 1 of 1
Complete 2 of 2
Complete 3 of 3
Step 2
Recommended courses
Core requirement
Complete 1 of 1
Complete 1 of 1
HP Designjet HD Scanners Service and Support HP Designjet Recommended Prerequisite WBTs (PRDJREC)
(ILT) (ID: 00921304)
Duration: 12 hours
Complete 1 of 1
Step 2
Recommended courses
Core requirement
Complete 1 of 1
HP Designjet SD Scanners Service and Support (ILT) HP Designjet Recommended Prerequisite WBTs (PRDJREC)
(ID: 00921305) Duration: 16 hours
Complete 1 of 1
Step 2
Recommended courses
Core requirement
Complete 1 of 1
Step 2
Recommended courses
Core requirement
Complete 2 of 2
Step 2
Recommended courses
Core requirement
Complete 2 of 2
Step 2
Recommended courses
Core requirement
Complete 3 of 3
Complete 1 of 1
Complete 2 of 2
Complete 1 of 1
Complete 2 of 2
Complete 2 of 2
HP Designjet Z6200/T7100 Technical Updates
(WBT) (ID: 00270297)
Duration: 1 h 30 min
Step 2
Recommended courses
Core requirement
Complete 3 of 3
HP Designjet Z5400, Z2100, Z3x00, Z5200ps, T6x0,
T7x0, T1xx0, T2300 Service and Support
(ILT) (ID: 00831822)
Duration: 4 days
HP Designjet Universal Print Driver Service and
Support Rev A (WBT) (ID: 00911077)
Duration: 20min
HP DesignJet Z5600 PostScript and Z2600 Technical
Updates (WBT) (ID: 01067281)
Duration: 60 mins
Complete 1 of 1
Complete 2 of 2
HP Designjet Z5400 PostScript ePrinter
(WBT) (ID : 00819495)
Duration: 30 min
HP DesignJet Z5600 PostScript and Z2600 Technical
Updates (WBT)
(ID: 01067281)
Duration: 60 mins
Complete 3 of 3
Step 2
Recommended courses
Core requirement
Complete 1 of 1
HP DesignJet T1700 / Z6 and Z9⁺
Product Introduction
Service and Support (ILT)
(ID: 01085910)
Duration: 3 days
Step 2
Recommended courses
Core Requirement
Complete 2 of 2
Complete 4 of 4
HP SmartStream ( WBT)
ID: 01060776 Duration: 1 h 47 min
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
HP SmartTracker ( WBT)
ID: 1082432 Duration: 45 min
HP SmartStream ( WBT)
ID: 01060776 Duration: 1 h 47 min
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
HP SmartTracker ( WBT)
ID: ID: 1082432 Duration: 45 min
Complete 1 of 1
HP DesignJet XL 3600 MFP
Service and Support- WBT
Web Based Training
Course ID: 01083929
Duration: 3 hours
Complete 1 of 1
Complete 4 of 4
HP SmartStream ( WBT)
ID: 01060776 Duration: 1 h 47 min
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
HP SmartTracker ( WBT)
ID: 1082432 Duration: 45 min
HP DesignJet XL 3600 MFP
Service and Support- WBT EMEA
Web Based Training
Course ID: 01083929
Duration: 3 hours
Complete 4 of 4
HP SmartStream ( WBT)
ID: 01060776 Duration: 1 h 47 min
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
HP SmartTracker ( WBT)
ID: ID: 1082432 Duration: 45 min
Complete 1 of 1
Complete 4 of 4
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
HP SmartTracker ( WBT)
ID: 1082432 Duration: 45 min
HP SmartStream ( WBT)
ID: 01060776 Duration: 1 h 47 min
Complete 1 of 1
Complete 1 of 1
Complete 4 of 4
HP Partnerlink ( WBT)
ID: 01038020 Duration: 45 min
HP SmartTracker ( WBT)
ID: 1082432 Duration: 45 min
HP SmartStream ( WBT)
ID: 01060776 Duration: 1 h 47 min
Complete 3 of 3
HP Mobile Print
Solution Support HP Designjet Portfolio
Training (WBT) and Technology
(ID:01064125) (WBT) (ID: 00074076)
Duration:16 mins Duration: 2 hrs
Recommended courses
Complete 5 of 5
Recommended courses
Recommended courses
Recommended courses
Recommended courses
Recommended courses
Recommended courses
Recommended courses
Recommended courses
Recommended courses
Recommended courses
Recommended Courses
Complete 1 of 2
Recommended courses
Recommended Course
Recommended Course