Joint Inspection Group

WorkingtoJIGStandards
- forAssociateMembers,JVReps,SiteManagersand3rd Parties

Last Updated 31st August 2011

WorkingtoJIGStandards310811Final.pptDocOwnerJIGCouncil 31stAugust2011
 Introduction

• This presentation is in 2 parts and is intended as an

introduction to working with JIG standards for:-
− JIGMembers,
− JVParticipants’ Representatives,
− JVManagementTeams,
− Interested3rd Parties(suchasairlines,airportauthorities)
• Part 1 – Key Features of a JIG Site (Whatdoesworkingto
JIGStandardsMean?)
• Part 2 – Recent JIG Initiatives

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 Part1– KeyFeaturesofaJIGSite
(WhatdoesworkingtoJIGStandardsMean?)

Part1
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 JIGStandards/AviationFuelQualityControl
andOperatingStandards
• JIG sites operate to the JIG Standards.
• Currently 4 principal JIG Standards (Standards):-
− JIG 1 - AviationFuelQualityControlandOperatingStandardsfor
Into-plane Fuelling Services
− JIG 2 - AviationFuelQualityControlandOperatingStandardsfor
Airport Depots
− JIG 3 - AviationFuelQualityControlandOperatingStandardsfor
Supply and Distribution Facilities
For smaller airports (lessthan10MillionLitresp.a.)
− JIG 4 - AviationFuelQualityControlandOperatingStandardsfor
Smaller Airports

JIGStandardscanbeusedbyanyOperatorprovidingaviationfuelstorage,hydrant
orinto-planeservices(i.e.notjustjointlyoperatedsites).

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 JIGStandardsare
MinimumOperatingStandards

• JIG 1, 2, 3, 4 are Minimum JV Operating Standards:

− JVtoadopttherelevantJIGStandard(s)forthesiteandincorporateinto
theJVOperatingManual.
− JIGStandardsareenforcedbyJVParticipantsnotJIG.
− JVBoards/ManagementCommitteescannotagreetodeviatefrom
JIGstandardswithoutapprovalofeachJVParticipant’sJIG
Technical/PQrepresentativebyusingtheJIG Standards Variance
Approval process.
• JIG Bulletins areissuedtoadviseJIGsitesofchangestoJIGStandards
andtosharerelevanttechnicalinformation.
− JIGBulletinsneedtobeadoptedintotheJVOperatingManualand
actionsclosedoutwithinagreedtargetdates(e.g.JIGBulletin 36Sep
2010API15843rdEditioncompliance).

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 JIGStandardsVarianceApprovalProcess

• No deviations which reduce the requirements of the Standards shall

be made without the unanimous approval of International Head
Offices (**) of the individual JV participants. TheStandardsVariance
ApprovalCertificateisincludedasanAppendixtotheJIGStandards.
• Certificatesrequestingapprovalofanydeviationsfromthelatestissueof
theStandardshallbeforwardedfromthefacilitymanagementbyemailto
theinternationalparticipantcompaniesforreview.
• Internationally approved Standards Variance Certificates shall be
reviewed at least annually by the facility management and every 3
years by the international head offices of the participant companies.
• Whereapplicablenationalorregionallegislationrequirescompliancewith
astandardthatdifferstoJIGStandards,thisshallbeclearlydocumented.
However,theuseofVarianceApprovalCertificatesisnotrequired.

(**)‘approvalofInternationalHeadOffice’ meansapprovalbytheParticipant’sglobaltechnical
authoritywhoisresponsibleforprovidingassurancetotheParticipantthatJIGstandardsaremet.

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 JIGJVSiteStaffResponsibilities

• Itistheresponsibilityofthe JV Board of Directors (incorporated JV) or JV

Management Committee (unincorporated JV) toensurethatthefacilitydesign,
andthefacilityoperatingproceduresassetoutinmanualsandotherdirectives,
conformtoacceptableindustrystandardsandtoalltherequirementsofgovernment
authoritieswithrespecttosafety,securityandenvironmentalprotection.
• TheManager ofafuellingoperationshallhaveoverallresponsibilityforthefuelling
operationsunderhiscontrolandshallberesponsibleforensuringthatalloperations
arecarriedoutinaccordancewiththeagreedprocedures,andwithallgenerally
acceptedstandardsofsafetyandgoodpractice.
• TheManager shallbefullysatisfiedwiththequalityofthefuelstocksbeing
receivedfordeliverytoaircraft,andshallbeentitledtovisitsupplierfacilitiesand
makeanyappropriatetestsasmaybenecessarytoverifythequalityoffuelsupplies
• Theprimeresponsibilityofoperating staff istoensurethaton-specificationfuelof
thecorrectgradeisalwaysdeliveredtoaircraftandthattheoperationsarecarried
outinasafeandefficientmannertothesatisfactionofallparticipantsandtheir
customers.

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 JIGInspectionTrackingSystem(JITS)(1of2)

• Everyfacilityinwhich3ormoreJIGGuarantorMembersparticipateisinspected
annually inrotationbyoneoftheparticipatingMembers.
− Facilitiesinwhich2GuarantorMembersparticipatemayalsoelecttojointhe
programme,carryingoutinspectionsalternately.
• Inspections are carried out by highly experienced inspectors,certifiedbya
GuarantorMembercompany.
• Inspectionsarecarriedoutusing a detailed checklist,andfindingsand
recommendationsareuploadedintotheJIGInspectionTrackingSystem(JITS).
• TheJITSgeneratesareportthatincludestheinspector’soverall assessment of
theoperationasExcellent / Good / Satisfactory / Less than Satisfactory /
Poor.
• Thereport is circulated byEMailtotheJV Operator and Head Office
Participant Representatives.
• TheJV Operator closes out the recommendations, and updates the JITS to
showthestatusofeachrecommendation.
• TheJITS can produce management information toshowwhetherinspections
arebeingcarriedoutonschedule,whatthemostcommonfindings are,the
severityofthefindingsandthestatusofcloseoutofallfindings.

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 JIGInspectionTrackingSystem(JITS)(2of2)

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 JIGInspectionRecommendations
• High Priority Recommendations
− Recommendations concerning fundamental QC, operational or safety
issues. The Inspector should agree an implementation target date with
facility Manager.
− To be closed at the earliest possible opportunity.
• Recommendations
− Non fundamental QC, operational or safety issues.
− To be closed by an appropriate target date.
• Recommendations Outstanding
− Recommendations shown in the previous JIG Inspection Report which have
not, in the opinion of the Inspector, been satisfactorily addressed.
− They should be closed by an appropriate target date.
• Other Comments
− Inspectors may provide additional comments on opportunities to further
improve the operation which should be considered and implemented at the
discretion of the JV.
• Action Tracking & Closure
− JV Manager to keep action status up to date on JIG Inspection Tracking
System.
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 JIGInspectionAssessmentRatings

• Excellent:Usedonlyforlocationswithaveryhighstandardof
operation.Therearenorecommendationsoutstandingfromthe
previousinternationalinspectionreportthatarewithinthecontrolofthe
facilitymanagementandthereareonlyafewnewrecommendations of
aminornatureinthecurrentreport.Staffarewelltrainedand
motivated,recordsarecompleteanduptodateandequipmentis
maintainedin“asnew” condition.
• Thefourotherpotentialratings:Good, Satisfactory, Less than
Satisfactory &Poor

JIGrecognizeseachsitethatachievesan‘Excellent’ ratingbyawardinga
CertificateofExcellence.

JIGwouldexpectallJIGsitestoaspiretoan‘Excellent’ rating.

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 JIGCommonProcesses
Availableas@August2011
• JIG has issued a number of Common Processes
5.
to assist JV Managers, JV Representatives and
4.
People
Customer
Service
JV Participants:-.

3. 6.
− JIGHSSEManagementSystem(March2010)
Financial Legal
Control Compliance
− BusinessRiskAssessment(August2011)
2.
HSSE
1. Quality /
Continuous
− JVCorePrinciplesRefresherTraining&Self-Audit
Improvement
(March2010)
− CorePrinciplesforThroughputLocations(Feb
2011)

SeeJIGpresentation
‘IntroductiontoJIG
CommonProcessesand
JIGManagementSystem
BestPractice’ forfurther
details.

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 Summary
WhatWorkingtoJIGStandardsMeans
• Operating Standard and Inspection Requirement
− JVOperatingManualbasedonJIGStandards– theJVOperatingStandard.
− JIGOperationsInspectioncarriedoutbyaJIGinspectorannually(orotherfrequency
unanimouslyagreedbyJVParticipants).
− JIGInspectorandJVManagertoagreerecommendationsattheend oftheaudit.
− JVManagementtoupdateactionclosureusingtheJIGInspectionTrackingSystem.High
PriorityRecommendationstobeclosedoutattheearliestopportunity.
• HSSE Reporting and Auditing on the JIG Website
− MonthlyHSSEstatisticstobereportedtoJIG.
− JIGHSSECommitteeencouragesJVstoinvestigateincidentsandhelpsharelessonslearned.
− 3yearlyHSSEManagementSystemaudittobecarriedoutbycompetentHSSEprofessional.
− JIGHSSEManagementSystemGapAnalysis(completebyend2010refJIGBulletin32)
• Common Process Compliance
− JVstohavea5year,riskbasedplan(2010-2014)toimplementrelevantCommonProcesses.
• Training
− JVstoensurestaffaretrainedsotheycansafelyandreliablyoperatetoJIGstandards.
− JIGexperiencesinspectorsprovidevaluableoperationscoachingduringtheirinspections.

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 JIGQ&As

• Q1:HowcanaJVproposechangestotheJIGStandards?
− A:Raiseissue/proposalwithaJIGCommitteerepresentative.
• Q2:HowcanaJVgetontheJIGinspectionprogramme?
− A:AJIGJointVentureisanaviationfuelhandlingoperationwherethere
areaminimumoftwoGuarantormembercompanies.
• Q3:HasIATAendorsedtheJIGStandards?
− A:Yes.
• Q4:What’sthedifferencebetweenaJIGInspectionandanIATAIFQPaudit ?
− A:IATAIFQPAuditsarecarriedoutbyIATAAirlineInspectorstrainedby
IATAIFQP.JIGInspectionscanonlybecarriedoutbycertifiedJIG
Inspectors.
• Q:WhyaresomeJVsbeingchargedforJIGinspections?
− A:IndividualJIGGuarantorcompaniesmaychoosetorecovertheircosts
incurredinprovidingJIGInspections

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 Part2– RecentJIGInitiatives

Part2
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 Part2– RecentJIGInitiatives

• Web-based Inspection System toassistvigorouscomplianceprocess.

• Updating JIG Standards from Issue 10 to Issue 11
• JIG Common Processes Issued
− HSSEManagementSystemGuidelines(JIGBulletin32March2010)
− JVCompetitionLawCorePrinciples(JIGBulletins33&34March2010
and41&42Feb2011)
− AircraftRefuellingIndemnity(Tarbox)Agreements(NewJIGTarbox
SecretariatwebsiteJune2011viawww.jointinspectiongroup.org).
• JIG Workshops – (primarilyintendedforJVoperationsmanagers,forums
forlearningfromindustryexperts,sharingknowledgeandgettinganswers
tospecificqueries)
− Bangkok,CapeTown,Barcelona,Dakar,KualaLumpur,Dubai
• JIG Website update project (www.jointinspectiongroup.org)

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 JIGWebSiteFunctionality
www.jointinspectiongroup.org
NEW!Laterin2011JIGwebsite
refreshprojectwillupdateandfurther
improvethefunctionalityforusers.

• DownloadUsefulReference
Informatione.g.Bulletins,
• UploadUpdatedAuditReport
Actions,HSSEStatisticsetc.

Someinformationis‘public’ and
availabletonon-members
e.g.AircraftRefuellingIndemnity
(Tarbox)Agreements

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 RecentJIGBulletins(Jan2010toJune2011)
• Bulletin45(replacesBulletin19):AFQRJOSIssue25- May2011.pdf[Public]
• Bulletin44:AircraftFuellingHoseSpecifications- May2011.pdf
• Bulletin43:CarterHydrantPitValves- Apr2011.pdf
• Bulletin42:CorePrinciplesforThroughputLocations- Feb2011.pdf
• Bulletin41:JVCorePrinciples2011- Feb2011.pdf
• Bulletin40:HydrantPitCouplerIncident- Feb2011.pdf
• Bulletin39:FuelHydrantCommissioning- Jan2011.pdf
• Bulletin38:AircraftFuellingData- Jan2011.pdf
• Bulletin37:HighFAMEContentProtocol- Nov2010.doc[Public]
• Bulletin36:HydrantPitValvesandCouplers- Sep2010.doc
IssuedtoallMembers
• Bulletin35:SoakTesting- July2010.doc andJIGJVstoalert
• Bulletin34:JVCorePrinciplesTraining- March2010.doc themtooperational
• Bulletin33:JVCorePrinciples- March2010.doc issuesandprovide
• Bulletin32:HSSEMS- March2010.doc guidance.
• Bulletin31:ETSMonitoring- Feb2010.doc
Downloadablefrom
• Bulletin30:HydrantPitValvesandCouplers- Feb2010.doc
JIGwebsite.
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 JIGCommonProcesses
BestPracticeRiskManagementforJVs
• Benefits of JIG Common Processes:-
− Provide JVs with best practice guidance on continuous
5. improvement of risk management in six key areas of their
4.
People
Customer JV business (Quality/ContinuousImprovement,HSSE,Financial
Service
Control,People,CustomerServiceandLegalCompliance);
3. 6. − Save JV Managers and Participant Representatives time by
Financial Legal avoidingeachJVhavingtodevelopalltheirownprocessfrom
Control Compliance scratch;
− Continuously improve assurance and governance of JV
2. 1. Quality / activities for the benefit of all parties:Operators,JV
HSSE Continuous
Improvement
ManagersandJVManagementTeams,Participant
Representatives,Participantsandairlinecustomers.
• JIG has prioritised a number of Common Processes to assist JV
Managers, JV Representatives and JV Participants:-.
− JIGManagementSystem(includingHSSE)
− BusinessRiskAssessment
SeeJIGpresentation − BusinessPrinciples(includingAntiBriberyandCorruption)
‘IntroductiontoJIG − FinancialControl&Administration
CommonProcessesand − StockAccounting
JIGManagementSystem − JVCorePrinciples
BestPractice’ forfurther − AircraftRefuellingIndemnity(Tarbox)Agreements
details.

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 AircraftRefuellingDataSheets

• Information relating
to aircraft and aircraft
fuel systems
− Aircraftdimensions
− Underwing
clearance
− Locationoffuelling
points
− Locationofbonding
points
− Flowratesand
pressuresfor
fuellinganddefuel

AircraftRefuellingDataforover100aircraft
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