Communicative Styles

(Conversational, Consultative,
Frozen)

Module in English 9
First Quarter

EREKA A. FERNANDEZ
Developer

Department of Education • Cordillera Administrative Region

 Republic of the Philippines
DEPARTMENT OF EDUCATION
Cordillera Administrative Region
SCHOOLS DIVISION OF ABRA
Actividad-Economia St., Zone 2, Bangued, Abra

Published by:
Learning Resource Management and Development System

COPYRIGHT NOTICE
2020

Section 9 of Presidential Decree No. 49 provides:

“No copyright shall subsist in any work of the Government of the Philippines.
However, prior approval of the government agency of office wherein the work is
created shall be necessary for exploitation of such work for profit.”

This material has been developed for the implementation of K-12 Curriculum
through the Curriculum Implementation Division (CID)—Learning Resource
Management Section. It can be reproduced for educational purposes and the source
must be acknowledged. Derivatives of the work including creating an edited version,
an enhancement or a supplementary work are permitted provided all original work is
acknowledged and the copyright is attributed. No work may be derived from this
material for commercial purposes and profit.

ii
 PREFACE

This module is a project of the Curriculum Implementation Division particularly

the Learning Resource Management and Development Unit, Department of
Education, Schools Division of Abra which is in response to the implementation of the
K to 12 Curriculum.

This Learning Material is a property of the Department of Education, Schools

Division of Abra, Curriculum Implementation Division, Learning Resource
Management Section. It aims to improve learners’ performance specifically in English.

Date of Development : May,2020

Resource Location : Schools Division of Abra
Learning Area : English
Grade Level :9
Learning Resource Type : Module
Language : English
Quarter/Week : Q1/W
Learning Competency/Code : Employ the appropriate communicative styles for
these situations (conversational, consultative, and
frozen)

iii
 ACKNOWLEDGEMENT

The developer wishes to express her gratitude to those who help in the
development of this learning material. The fulfillment of this learning material would
not be possible without these people who gave their support, helping hand and
cooperation:
To all the contributors,evaluators, editors and the Learning Resource
Management and Development Unit for their constructive comments , critisism and
suggestions made in this module.

Lastly, to Almighty God for his continous guidance throughout the preperation
of this module.

EREKA A. FERNANDEZ
Rosalio Eduarte National High School, Dolores District

INSTRUCTIONAL MANAGEMENT SECTION, AND LEARNING RESOURCE

MANAGEMENT STAFF:

ADELAIDA A. BOGAYAO
Education Program Supervisor for English

RIZA E. PERALTA RYNWALTER A. PAA

Librarian II Project Development Officer II

RONALD T. MARQUEZ
Education Program Supervisor for LRMS

CONSULTANTS:

HEDWIG M. BELMES
Chief Education Supervisor, Curriculum Implementation Division

CHRISTOPHER C. BENIGNO
OIC- Office of the Assistant Schools Division Superintendent

GLORIA B. BUYA-AO
Schools Division Superintendent

iv
 TABLE OF CONTENTS

Page
Copyright Notice …………………………………………………..……...…..…. ii
Preface …………………………………………………………………...…….… iii
Acknowledgement……………………………………………………. …….…... iv
Table of Contents……………………………………………………….……. … v
Title Page…………………………………………………………………………. 1
Introduction ………………………………………………………………………. 2
Learning Objectives
Pretest………………………………………………………………….…………. 3
Lesson Proper……………………………………………………………………. 4
Review 5
Discussion……………………………………….……………….………. 6
Enrichment Activity 1……………………………………...…………… 7
Assessment 1………………………………………………...................... 8
Assessment 2 ……………………………………………………………… 9
Generalization …………………………………………………………………… 10
Application ……………………………………………………………….……… 11
Post-Assessment …………………...…………………………………………… 12
Additional Activities……………………………………………….……………… 13
Answer Key……………………………………………………………………….. 14

Reference Sheet…………………………………………………...…….…….… 15

v
 Communicative Styles
(Conversational, Consultative,
Frozen)

Module in English 9
First Quarter

EREKA A. FERNANDEZ
Developer

1
 What I Need to Know
How are you and your family these days? I hope you are keeping in
touch despite the pandemic we are facing now. Anyway, going back to our lesson, you
are going to learn the other types of speech styles for you to enjoy mingling with other
people.
This module was designed for you to learn more techniques to becoming
successful communicator. Therefore, it is expected that upon reaching the
assessment part, you are able to effectively deliver your messages to others.

Learning Objectives

• employ the appropriate communicative styles for various situations

(conversational, consultative, and frozen)

2
 What I Know
Note that there are different communication or speech styles that we
need to employ to different situations. Let’s check first how well you do in identifying
the types of speech styles based on the situations given.
Activity 1: You have to identify whether the statement or situation is
conversational/casual, formal, consultative, frozen, or intimate. Write your answer on
the space provided. Good luck!
__________ 1. A stranger is asking for help to the person standing in front of
the grocery store. -
__________ 2. The Schools Division Superintendent declared the total
number of graduates.
__________ 3. The school principal conducted a meeting to the school staff.
__________ 4. The municipal mayor cracks jokes to his men at 5:30 pm.
__________ 5. May I know whom you are looking at?
__________ 6. The students recite the oath on the flag of the Philippines
every day.
__________ 7. The couple is planning for their wedding.
__________ 8. Nora’s father gives advice to his family before going to bed.
__________ 9. Hey dude! How ya’ doin’?
__________ 10. A man seeking for help to a police officer.

3
 What’s in?
We have already discussed about Intimate and Casual speech styles
and you learned the difference of the two.
Remember that every person has his/her own style of communication. We
communicate with others for many reasons – to get or give information, catch
attention, persuade or make people believe you, or express our feelings or
ideas/opinions.
For the next activity, you are going to explore and meet people in different
situations. What will you say to them?
Activity 2: Write your dialogue when you happened to meet these people.
1. You met your former school teacher at a restaurant. What will you tell him or
her?
____________________________________________________________.

2. You met your ex-boyfriend or girlfriend. How are you going to greet him/her?
____________________________________________________________.

3. You met your best friend at the market. What will you say to him/her?
____________________________________________________________.

4. You met up your neighbor. What will you say/

_____________________________________________________________.

5. You met a group of Tinguian or “Itneg”. What will you say?

_____________________________________________________________.

6. You want to buy a new cell phone. What will you say?
_____________________________________________________________.

7. You need to get your credentials in order to enroll in another school. You met
the school principal and what will you say?
_____________________________________________________________.

8. You met your friends at the school gate. What will you say?
____________________________________________________________.
9. You met a stranger and he didn’t know where to go. What will you say?
_____________________________________________________________.
10. You saw your father at his workplace. What will you say?
_____________________________________________________________.
4
 What’s New?
Let’s start our new lesson!
Read and analyze conversations below. Identify the situation according to the
statements or dialogues of the speaker.

Angeline: Good morning! I would like to open a savings account. What’s the
process?
Bank representative: Sure ma’am! Did you bring with you at least 2 valid ID’s and a
1x1 size picture ma’am?
Angeline: I have brought with me the ID’s but I don’t have 1x1 size picture sir.
Bank representative: Okay ma’am! You may start filling up these forms. While we
process this ma’am, you may take a picture on the studio next to this office.
Angeline: I got it sir. Thank you!

Comprehension check. Answer the following questions below.

1. What is the relationship between the two speakers?

2. How did they address each other?

3. Did this conversation used the consultative speech style? Why or why not?

5
 What’s in it?
We all know that communication takes place wherever we are and whatever
we do. That’s why, the way we communicate conveys a great impact on how we get
along with people and on how we want to get the things we want.
According to Martin Joos, speech styles is a form of language used by a
person to emphasize the degree of formality. That’s why Martin Joos identified the
styles into Formal, Casual/conversational, frozen, consultative, and intimate.
We have already discussed on casual and intimate. This time, we will
study about the other types – Conversational, Consultative, and Frozen
1. Conversational/Casual – this conversation is typically used in conversation
between friends, groups, and insiders who have something to share with, but
do not have close relations.
Examples: phone calls, text messages, chats with friends, every day
conversation with someone you know.
2. Consultative - This speech style is used in a semi-formal conversation. The
speaker does not usually plan what he/she wants to say. This style requires a
feedback because it is used to ask information, clarifications, or requests.

Examples: regular classroom discussions, doctor-patients, client-

counselor, etc.

3. Frozen – It is the most formal communicative style that is usually used in

respectful events or ceremonies. This style does not require any feedback from
the audience.

Examples: Pledges, anthems, marriage ceremonies, laws, etc.

6
 What’s more
Now you know it! You are ready for more activities.
Activity 1
Read the statements below and identify the communication style used in these
statements.

No. Statements Communication Style

(conversational, frozen,
consultative)

1. Yeah, I’m fine here.

2. Uhm okay, maybe I’ll just have
spaghetti with fried chicken.
3. I should attend the seminar to
learn more skills.
4. I forgot to tell you about the
party.
5. Let’s go!
6. Woah! You’re late again dude.
7. I’ll call back later. I’m busy now.
8. Education is the key to success.
9. Yes your honor.
10. Objection your honor.
11. Doctor, will I survive this
operation?
12. I didn’t get that sir. Please say it
again sir.
13. Excuse, may I know the time?
14. May I know the status of my
child sir?
15. May I borrow your ball pen?

7
 Assessment 1

INSTRUCTIONS: Identify the type of speech style (Frozen, Conversational,

Consultative) appropriate for the following situations. Write your answer before the
number.

_______________ 1. talking and laughing about memorable experiences

_______________ 2. delivering an oath of sportsmanship

_______________ 3. talking to a psychiatrist or doctor

_______________ 4. talking to a friend about assignment

_______________ 5. leading a prayer

_______________ 6. Conducting wedding ceremony

_______________ 7. telling about the current event to classmates

_______________ 8. Asking for clarification about the topic

_______________ 9. Singing of the Philippine National Anthem

_______________ 10. having a regular check-up at the clinic

8
Assessment 2 Quick Write
Instructions: Write True when the statement is correct and False when the statement
is wrong. Write your answers before the number.

__________ 1. Frozen is a speech style that requires a feedback from audience.

__________ 2. “This is my assignment.” This line is an example of conversational.

__________ 3. “You may now kiss the bride”. This is an example of consultative.

__________ 4. Inquiring about grading system employs consultative speech style.

__________ 5. Intimate speech style is a conversation between two friends with no

relations.
__________ 6. A child asking for help to his mother is an intimate speech style.

__________ 7. Consultative speech style is considered to be the most operational

style among other styles.

__________ 8. Having conversation with friends and colleagues is a Frozen speech

style.

__________ 9. The statements in Frozen speech style are can be changed from time
to time.

__________ 10. A father talking to his son who failed in his exam is an example of
intimate speech style.

9
 What I have learned
Time to summarize what you have learned today.

1. Which among the speech styles (Conversational, Frozen, Consultative,

Intimate, and Formal) are you using often? Why?

Among the speech styles, I often use ________________________________

______________________________________________________________
______________________________________________________________
_________________________________________________.

2. Why is it very important for people to employ appropriate speech style? State
at least 2 main reasons.

It is important for people to employ appropriate speech style because of the

following reasons:

1. __________________________________________________________.

2. ___________________________________________________________.

Therefore, _____________________________________________________
______________________________________________________________
____________________________________________________.

10
 What I can do
It’s your turn to showcase what you got!
Your task is to look for a movie or television series episodes. You have to
choose examples of conversations that showcase casual, formal, intimate, frozen,
and consultative speech styles to accomplish the table below:

Title of Movie/TV Conversation Type of Speech Explanation

Show Style

Example:
Beauty and the Lumiere: Try the Conversational The speaker simply
Beast grey stuff. It’s informed the others
delicious!” about the food.

1.

2.

3.

4.

5.

11
 Post Assessment
You have reached this part, congratulations! Let’s check your learnings.

Below are statements that are examples of the different speech styles. All you have
to do is to locate or put the statements in the box where they belong to.

1. Mom, dad, I love you!

2. It is my pleasure to meet you all.
3. I object!
4. I want to know why I failed in this subject sir.
5. You are my sunshine.
6. Hey Retmund! What’s up?
7. Oath on the flag of the Philippine
8. Let’s have some milk tea.
9. I called for this meeting to plan for the new schedule.
10. How much is this?

Example: Do you take Erna as your wife?

Formal Casual/ Intimate Frozen Consultative

Conversational
Do you take
Erna as your
wife?

12
 Additional Activities
You are the writer of your own story. Write a short script about Covid-19
Pandemic and you have to employ the different speech styles. Create your own
character and you just have to focus on one scene. For example, you want to write a
story of a Covid-19 survivor.

Criteria:
Content/Organization – 10 points
Applied the 5 speech styles – 10 points
Grammar (writing the purpose) – 10 points
Total – 30 points

13
 14
What I know
1. Consultative
2. Frozen
3. Formal
4. Conversational
5. Consultative
6. Frozen
Assessment 1 7. Intimate
8. Intimate
9. Casual
1. Conversational
10. Consultative
2. Frozen
3. Consultative What’s in
4. Conversational
5. Frozen Answers vary (1-10)
6. Frozen What’s New
7. Conversational
8. Consultative 1. They don’t have
9. Frozen relationships. They are
10. Consutative client and agent.
2. They addressed each
Assessment 2 other with a formal call
1. False sign – ma’am and sir.
2. True - They address each
3. False other formally.
4. True 3. Yes, it is a consultative
5. False speech. It’s because the
6. True client, Angeline, asked the
7. True agent about how to open
8. False a saving account.
9. False Consultation happened in
10. True this scenario.
What’s more
What I have learned/What I
Activity 1
can do
1. Conversational
(Answers vary) 2. Conversational
3. Conversational
Post Assessment 4. Conversational
5. Conversational
1. Intimate
6. Conversational
2. Formal
7. Conversational
3. Frozen
8. Frozen
4. Consultative
9. Frozen
5. Intimate
10. Frozen
6. Casual
11. Consultative
7. Frozen
12. Consultative
8. Casual
13. Consultative
9. Formal
14. Consultative
10. Consultative 15. Consultative
ANSWER KEY
 Reference/s

https://www.slideshare.net/jmpalero/language-and-spelling-hs-
communicative-styles
https://www.slideshare.net/_Scl_/types-of-speech-styles
https://philnews.ph/2019/08/21/what-are-the-five-types-of-speech-style-or-
communicative-style/

15
For inquiries or feedback, please write of call:
Department of Education
Cordillera Administrative Region
Schools Division of Abra
Address: Actividad-Economia St., Zone 2, Bangued, Abra
Telephone No.: (074)614-6918
e-mail: abra@deped.gov.ph
Website: http://www.depedabra.com
LRMS Website: https://lrmsabra.blogspot.com