Kiranpal Vashist PRINCE2®

Mobile: +974-70490971
E-Mail: vashistkp@gmail.com
Skype: Kpvashist

CAREER SUMMARY
❖ SELF-MOTIVATED PRINCE2 CERTIFIED PROJECT MANAGER with over 5 years of experience in Project Management and Team
Player/Leadership history over 11 years.

❖ ITIL Certified IT & Customer service expert with wide employment background in India & overseas, demonstrates string
communication skill & ability to establish relationship with clients. Self-motivated leader with well-built organizational
abilities with a record of success in troubleshooting and problem resolution, proficiency in people management and work
well under deadlines and pressure, willing to travel and reallocate.

❖ Proper project estimation, tight control on expenses, vendor management, maintaining optimized productivity level, team
management and scheduled delivery.

❖ Managed Project consist of CCTV System, Data, VoIP, Access Control and IT Support Services.

❖ Adaptability in quickly understanding complex project requirements, generating project scope documentation (SOW),
building stakeholder and maintaining great relationship with customers using proper coordination and timely reporting
(MIS) to all stakeholders.

❖ Maintains excellent soft skills; written and verbal communication skills with proven abilities in resolving complex issues and
gaining referent power. Strong leadership, organizational and interpersonal skills; competence in clear concise and tactful
communication with senior executive management, peers, clients. Possesses excellent negotiating skills within the context
of high political sensitivity and conflicting interests.

❖ Lead and guide a team of professionals for Managed Helpdesk operations, VoIP implementation, support services, LAN /
WAN Support, CCTV etc.

❖ Successfully completed over 10 Projects consist of Network Design/implementation, VoIP design/implementation, Delivering
support services.

❖ Analyze and design new structure system. Guiding team for WLAN network utilizing, optimizing LAN Performance using
reports and monitoring application in 24*7 environment.

❖ Having Preopening as well as Running Experience of Hotel.

CORE COMPETENCIES
Competencies / Domains / Expertise/Training Deliveries

Project Management Product Support Requirement Gathering & Mapping

Trainer/Training CCTV Design/Implementation IT Support Services

IT Service Delivery Project and Service Delivery Mgmt. Process/Systems Management

Pre-Sales Post Implementation Support Clear communication and reporting

Interpersonal conflict mgmt. Data/System Migration Problem Management

Incident Management E-Procurement VoIP Implementation

Network Design Network implementation Strategic IT Planning

Risk Management A/V System

MAJOR STRENGTH
❖ Project/Program Management: Coordinating project activities viz. scoping, estimation, monitoring & control, change
management, service desk management & post implementation application support. Implementing project plans within pre-set
budgets and deadlines. Demonstrating proven successes in driving growth, profitability, mentoring/training team members,
project management and successful project delivery and deliver business strategic objectives.

❖ Business Leader & Keen Strategist: Effective in developing and leveraging customer and team relationships that maximize
bottom-line results. Broadened business base by implementation of IT system at multiple locations. Instrumental in company
growth by utilizing customer, employee relationship and management skills. Self-confident and good decision maker with great
listening skills.

❖ Goal Oriented Leader: Adept at identifying opportunities and executing information technology and systems strategies. Decision
maker and leader with proven ability to secure competitive advantage, drive productivity and enhance performance.

❖ Technical Knowledge: In depth knowledge of IT Support, Service delivery, Data, VoIP Implementation, Network Design,
LAN/WAN Optimization, multiple CCTV System with years of experience.

❖ Delivering Training: Successfully, delivered multiple training in areas like Support services, Project management, implementation
etc. Responsible for providing/arranging time to time training for newly joined Employee to have better interaction with customer
and provide support in efficient manner.

❖ Troubleshooting: Great ability to analyses and troubleshoot issue, problem and Incident.

OCCUPATIONAL SCAN – HIGHLIGHTS

❖ Working as Project Manager for Cairns Technology Group, A core sister IT company of Bandary International Group(BIG), a
successful construction company with many successful projects and Delivering more with work force exceeding over 10000.
(May 2015- Present)
❖ Worked as Project Leader for Cairns Technology Group. (Aug 2013- May 2015)
❖ Worked as IT Engineer for Cairns Technology Group. (Aug 2012 – Aug 2013)
❖ Worked as Network and customer Support Engineer for IO Global Internet service Pvt. ltd. A leading ISP with a large customer
foundation in Afghanistan specializing in broadband solution. (July 2011-Mar 2012)
❖ Worked as System Administrator for Meta Techies, a web designer development & support provider company. (Oct 2008-
June 2010)

CERTIFICATIONS
Professional Certifications
PRINCE2 Foundation (Projects IN Controlled Environment) Certified PeopleCert, UK 2018

PRINCE2 Practitioner (Projects IN Controlled Environment) Certified PeopleCert, UK 2018 (Valid up to 2021)

ITIL (Information Technology Infrastructure Library) Certified PeopleCert, UK 2018 (Valid up to 2021)

AIPS, APSS, APDS Avaya 2014

BrandRex Network Designer BrandRex 2015

Professional Experience and Job functions

Cairns Technology Group Aug2012- Present

Accomplishment and Responsibility:

➢ Managed operation of project from inception to completion. Help negotiate the multiple relationship within any project –
whether with client, team member or authority and function as the hub of a project.
➢ Designing, Estimation and BOQ of the projects.
➢ Ensuring proper Utilization of manpower and Resource. Writing technical report at the end of every support procedure.
➢ Analysing Project performance reports and weekly project progression updates.
➢ Scheduling material and resource procurement to ensure on-time project completion.
➢ Maintenance/work records details of all activities carried out on site which include drawings, O&M, Reports, task sheets,
completion certificates, accident and incident reports etc.
 ➢ Ensuring stable managed network monitored effectively to ensure smooth Communication.
➢ Understanding plans and Specifications to identify the types and grade of material/equipment need to ensure compliance
with project requirements
➢ Supplying manual and trained clients on proper functioning of system.
➢ Testing all installed equipment’s for proper functioning as stated by manufacturer and client.
➢ Client interface for the signing off the documents like Installation, Commission Certificates
➢ Implementation of CCTV System Like Pelco, Avigilon, Dahua, Vivotek Huawei Etc with respective/3rd Party storage.
➢ Implementation of UCM like Avaya IP Office server, Gateway Telephony, CUCM, UCCX, Unity (version 9,10 11) etc.
➢ Assisting Project Manager in designing Complex Voice technology and Voice network as well as equipment implementations.
➢ Troubleshooting, configuring and monitoring of Allied Telesis FS 750, FS 8000, Alcatel Omni Switch 6400, Cisco 2960 Series,
Avaya 3526 series Switches. Network Redesign for Branches Campus Locations.
➢ Planning, Designing and Establishing of Network in Projects. Responsible for Providing/arranging Time-to-Time Training for
newly join Employees to have better support and interaction with customers.

IO Global, Kabul, Afghanistan July2011-March 2012

Challenging work experience in the difficult terrains/ hostile zones of Afghanistan. Satellite based Internet delivery to the U.S
Army/Civilian in Base/Camp & manage Company’s ISP operation in Afghanistan for the Army & Air Force Exchange Service (AAFES),
Defence U.S.A.

Responsibilities:

➢ Worked with a team of technical experts to provide and supporting Satellite Broadband Internet service to over 10000
American soldiers and civilians in a high-tech U.S Army FOB (Forward Operation Base) named Salerno, in Afghanistan on a
24x7 basis service assistance ensuring that link a working in the top shape Communication with customer, attend their service
related technical issues and keeping them appreciated to company’s service.
➢ Administrator of RF / Satellite Link, Network traffic / Internet Bandwidth monitoring, managing Wireless devices installed in
site, troubleshoot network equipment error, planned and unplanned up / down time management in the company Operation
Centre.
➢ Feasibility check infrastructure planning and connect customer to the company’s network via Fiber-optic, Cat5/ Cat6 Ethernet
cable and wireless, utilization of typical hardware components in networking environment such as Network interface cards,
computer, routers, hubs, switches and cabling.
➢ Installation of PPPoE Server, Billing Server, FTP Server, POS Machines and Administrator functionality.
➢ Administrator of managing Wireless devices installed in site, troubleshooting network equipment error.
➢ Configuration of Wireless Routers, Switches, Access points. Planning, laying, splicing Fibre-optic cables with ARC Fusion
Splicing Machine, joining network segments, shifting load on to new and existing network.

Meta Techies, Noida, India Oct2008–June2011

Responsibilities:

➢ Handling, Networking (LAN & WAN), handling Customer Service Request and solving their problems, Configuration &
diagnosing router, Wi-Fi Router for Broadband ISP Connection, providing backend support to Field Engineers.
➢ DOS, Windows 2000, XP, 2003, Vista, 7, Exchange Server, MS Office, Outlook Express, Antivirus software, network monitoring
and management software, etc.
➢ Handling CCTV commissioning. Windows Installations & assembling Hardware parts. Configuration of Wireless access points.

Education: Bachelor of Technology in Electronics and Communication (2005-2009), Kurukshetra University, Haryana, India.

PERSONAL SNIPPETS

❖ Birth Year/Month : October 1987

❖ Linguistic Skills : English, Hindi, Arabic(Beginner)

❖ Driving License : India, Qatar

Date: (KP Vashist)