Scott Cavanagh

Flat 1, 7 Bedford Terrest

Plymouth, PL4 8EY
Tel: 07540518730
Scott.pcad@googlemail.com

To whom it may concern.

I am applying for the position of sales advisor with you as I believe it would be a great
opportunity for me. I also believe I would be a perfect candidate for the position. I have
several friends who work for you and as such have a good grasp of how the business and
its stores work.

In my attached résumé you will see I have several key skills that will help me within the
role of sales advisor, you will also see I am currently studying games design at Plymouth
collage of art. This is another reason I would be interested in working for you, a position
with yourselves would help me get a better understanding of the games industry as a
whole, allowing me to study the design and distribution side of games.

I thank you for your time and hope to hear back from you soon.

Signature

Scott Cavanagh

COMPANY CONFIDENTIAL
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 Curriculum vita

EMPLOYMENT
2009 – Current Student studying Design for games (FD) at Plymouth Collage of Art

2007 - 2008 Premier Customer Service Representative - Orange PCS Ltd, Langage Business
Park, Ashleigh Way, Plympton PL7 5JX

My role includes providing support for customers by telephone. I also liaise with other departments and
sources to monitor and resolve on going issues. I also monitored accounts continuously in order to
improve customer satisfaction. I have been involved on a number of occasions in assisting my then
Team Leader by taking charge of the team in there absence. I also floor walked new teams providing
support for them after training as they first joined the community as well as being appointed one of the
virtual trainer roles for the company.

2006 - 2007 Data Entry Clarke – Royal Mail

This roll involved updating systems in real time ensuring the data related to items processing through
said systems was up to date and accurate,
I was also for a short time placed in charge of teams ensuring that they were working efficiently and
accurately, offering coaching on any areas of their performance that needed it.

2004 – 2006 See Education

EDUCATION
2004 - 2006 A Levels completed -     The John Kitto Community College
Honicknowle Lane
Pennycross
Plymouth
PL5 3NE
QUALIFICATIONS
~ A Level – Philosophy
~ A Level – Ethics
~ A Level – Maths
~ GNVQ INT - Business Studies

ADDITIONAL INFORMATION
I am a very keen and hardworking individual, and enjoy a challenge, and the final result of the work that
I produce. I pride myself on the accuracy of the work that I produce and am very enthusiastic in my
approach to work. Due to my previous responsibilities I am able to use my time efficiently. I have had a
number of year’s experience working regularly with computer systems, which reflects the fact that I
have excellent keyboard skills and knowledge of most main computer systems. I can adapt to any
situation to effectively use my skills as required.

I work well as an individual, as well as part of a team. I can confidently manage a group of people with
effective results. I take care to implement any set instructions but can also work without guidelines if
necessary. I am professional in my approach to my work and related environment. I have had extensive
experience in data entry and general office duties, coaching others, and dealing with customers via
telephone, email and letter throughout my career, which illustrates my good communication and
customer care / people skills.

My hobbies include; gaming, ice Hockey, skating, computer building and design, travelling and low level
programming.

For references please contact Laura Martin on : 07877366830

COMPANY CONFIDENTIAL
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