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Experiencing Career Plateau On A Committed Career Journey: A Boundary Condition of Career Stages
Experiencing Career Plateau On A Committed Career Journey: A Boundary Condition of Career Stages
https://www.emerald.com/insight/0048-3486.htm
a boundary condition of
career stages
Yi-chun Lin Received 27 March 2020
Revised 25 September 2020
Graduate Institute of International Human Resource Development, Accepted 19 October 2020
National Taiwan Normal University, Taipei, Taiwan, and
Angela Shin-yih Chen
Department of Business Administration, National Taipei University,
New Taipei City, Taiwan
Abstract
Purpose – Career plateau is a major concern for many seasoned employees because they often stay in the same
position longer than expected and over time begin to lack job challenges. This phenomenon is now considered a
normal stage in career development. The purpose of this study is to test the effects of two types of career
plateau: hierarchical and job content on career commitment (career identity, career insight and career
resilience), along with the mediating effect of perceived external employability. We also determined in the
moderated mediation model if Super’s (1957) three career stages amplify and attenuate the indirect effect of
hierarchical/job content plateau on career commitment (career identity, career insight, career resilience) via
perceived external employability.
Design/methodology/approach – We tested the hypotheses with survey data collected from a convenience
sample of 472 white-collar full-time employees who also studied in the MBA and continuing education program
in five large universities in Taiwan (77% return rate).
Findings – The mediation model result showed that perceived external employability partially and negatively
mediated the influence of hierarchical plateaus on career commitment (career identity, career insight and career
resilience). Perceived external employability partially and negatively mediated the influence of job content
plateaus on career identity and career insight but fully and negatively mediated on career resilience. The result
of the moderated mediation model also demonstrated that only employees in the trial stage had influences on
the mediation relationships among the hierarchical plateau, perceived external employability and career
commitment with its two dimensions of career identity and career insight only other than those in the
stabilization and maintenance stages.
Practical implications – The findings of this study can benefit career management scholars and
practitioners since they promote a better understanding of the career management practices that are relevant
for seasoned employees who are valued for their knowledge, experience and expertise when encountering the
three career stages.
Originality/value – Drawing on the conservation of resources (COR) theoretical perspective, we fill the gap in
the literature by proposing perceived external employability as a mediator in the link between career plateau
and career commitment and generalize the results to plateaued employees at the different career stages.
Keywords Career plateau, Hierarchical plateau, Job content plateau, Perceived external employability, Career
commitment, Career stages
Paper type Research paper
Introduction
The current career landscape has been characterized as turbulent, unpredictable and
challenging due to several interconnected factors, including the volatile economy, advanced
Personnel Review
This work was fully supported by funding from The Ministry of Science and Technology of Taiwan © Emerald Publishing Limited
0048-3486
(NSC102-2410-H-003-101). DOI 10.1108/PR-03-2020-0192
PR technology and a more diverse workplace. In the contemporary employment model,
organizations sometimes downsize and restructure their business to remain flexible and
adaptable to changes (Savickas et al., 2009), as well as to increase their emphasis on
employability instead of long-term job security (Hall and Heras, 2010). Employers today are
more likely to look for individuals who have the capacity to make an immediate and possibly
short-term contribution, rather than individuals who want long-term development and stable
career paths (Clarke and Patrickson, 2008). In some cases, employees who cannot be easily
fired or dismissed are encouraged to look for ways to find new employment with another
employer in the external labor market (De Cuyper and De Witte, 2011; Rothwell and Arnold,
2007). Perceived external employability refers to a worker’s perception of the possibility of
obtaining a future job with another employer (De Cuyper et al., 2012). Perceived external
employability is self-efficacy perception on the a worker’s increased capability to cope with
change (Berntson et al., 2006).
Most employees acknowledge the importance of increasing their external employability
since they tend to face limited lateral and upward career movement the longer they remain
with an organization. Nevertheless, they often feel at a loss as to how they might change their
situation; thus, career plateauing results. There are two types of career plateaus: hierarchical
and job content. Hierarchical plateauing stands in the way of upward promotion (Barwick,
1986; Feldman and Weitz, 1988). Job content plateau occurs when the work one does is no
longer perceived as offering challenging or valuable obstacles (Barwick, 1986; Allen
et al., 1998).
Experiencing either hierarchical or job content career plateau may bring into question an
employee’s sense of worth and purpose with respect to a chosen career (McCleese and Eby,
2006). Many studies have shown that employees usually react to hierarchical or job content
plateaus with negative work and organizational attitudes (Jiang, 2016; Tremblay et al., 1995;
Xie et al., 2015), including lower job satisfaction (Chao, 1990; Hurst et al., 2017; Lee, 2003),
lower job performance (Allen et al., 1999; Bardwick, 1986; Ettington, 1998; Lemire et al., 1999)
and lower career satisfaction (McCleese and Eby, 2006). Other studies have found that
plateaued employees tend to report lower organizational commitment (Chao, 1990; Milliman,
1992; Tremblay et al., 1995) and a higher turnover intention (Heilmann et al., 2008; Hofstetter
and Cohen, 2014; Xie et al., 2016). Unfortunately, what all of these reported outcomes have in
common is a singular focus on the organization.
This study takes a different approach to hierarchical and job plateaus by examining
career-related outcomes, rather than organization-related outcomes (e.g. job satisfaction,
turnover and performance). Career commitment is generally defined as “the strength of one’s
motivation to work in a chosen career role” (Hall, 1971, p. 59). Clearly, commitment to a career
and organization are distinct concepts, as a number of scholars have pointed out (Blau, 1988,
1989; Blau et al.,1993). Thus, it is a mistake to conflate career commitment and organizational
commitment or assume that they overlap. Past empirical studies have tended to argue that
the pursuit of a career in an organization increases one’s commitment to the organization and
subsequently to one’s career role (Hall et al., 1970). Following this line of thinking, several
scholars have maintained that organizational commitment is a significant determinant of an
employee’s career commitment (Steffy and Jones, 1988; Darden et al., 1989). This present
study considers the near conflation of organizational and career commitments as an
increasingly obsolete assumption and adopts a different perspective, whereby a career is
viewed as physically and psychologically independent from an organization.
Unlike an organization, a career tends to be boundaryless (Arthur and Rousseau, 1996)
and, in many cases, driven by the individual; hence the term “protean career” (Mirvis and Hall,
1994). Career theorists have argued that given the basic distinction between organizations
and careers, new career paths should be flexible and adaptive to help employees move
across organizations and obtain consequent career benefits (Fugate et al., 2004; King, 2004).
Many studies support the contention that employees who are committed to their careers have Career plateau
a relatively high level of positive career outcomes regardless of the length of time they remain on a committed
with an organization; in addition, they maintain long-term relationships with their chosen
careers despite their mobility across organizations (Aryee and Tan, 1992; Colarelli and
career journey
Bishop, 1990; Nabi, 2003; Noordin et al., 2002).
It is therefore surprising that a clear picture of the mechanism by which career plateaus
affect career outcomes is lacking in the extant literature (Hurst et al., 2016; Shabeer et al.,
2018). In this study, perceived external employability is proposed as the critical mediator
linking a perceived career plateau to a low level of career commitment. When plateaued
employees perceive few attractive opportunities outside their current organization, they may
be less motivated to commit themselves to their chosen career.
In addition, hierarchical plateau or job content plateau are always measured by age (Gould
and Penley, 1984; Tremblay and Roger, 1993), job tenure (Chao, 1990) or the number of
promotions (Ettington, 1998; Tremblay and Roger, 1993; Veiga, 1981) to objectively
determine whether employees face career plateauing. A recent study that made great efforts
to examine employees at the career establishment stage showed hierarchical plateau to be
more positively associated with a number of consequences, such as turnover intention (Xie
et al., 2015) and more negative work-related attitudes and withdrawal behaviors other than
maintenance and disengagement career stages (Kong et al., 2012; Xie and Zhou, 2014).
However, no study has yet examined if the different career stages act as the boundary
condition for eliminating the negative indirect effects of hierarchical and job content on
plateau employees in response to the career-related outcome, i.e. career commitment
relationship via perceived external employability. In fact, career stages may be a more
important factor for some groups of plateaued employees than the other ones.
This study has three research purposes. The first purpose is to examine whether a career
plateau (hierarchical or job content) significantly relates to career commitment with its three
dimensions of career identity, career insight and career resilience. Assuming that a relation
exists, the second purpose of this study is to examine whether the effect of a career plateau is
indirect, by introducing perceived external employability as a possible mediator. Aligned
with the perspective that plateaued employees tend to conflate their present work with their
careers, instead of viewing their work as employment within an organization, this study
hypothesizes that individuals who face career plateaus (hierarchical or job content) are less
likely to perceive themselves as highly employable across organizational boundaries, and
this lack of perceived mobility leads to decreased commitment to their current career path.
The third purpose is to determine if Super’s (1957) three career stages amplify and attenuate
the indirect effect of hierarchical/job content plateau on career commitment (career identity,
career insight, career resilience) via perceived external employability.
Methods
Research Framework, samples and procedures
According to above section, we developed the following framework (Figure 1). The sample for
this study is a convenience sample of white-collar employees enrolled in the MBA and
PR Career
H3a/H3b
Stages
H1a
Hierarchical Career
Plateau Perceived Commitment
External
• Career Identity
Employability
• Career Insight
Job-content • Career Resilience
Plateau
H2a/H2b
Figure 1.
Research framework
H1b
continuing education programs in five large universities in Taiwan. These participants had
full-time jobs in diverse organizations and occupations (including administrative,
managerial, professional and technical). A total of 608 survey questionnaires were
distributed with a cover page that described the general purpose of the study while also
ensuring anonymity and confidentiality. The participants returned the completed
questionnaires to the respective course instructors who administrated the survey. Because
the survey was administered in class, almost all of the students who were enrolled in the
classes involved in the study participated. The survey was a paper-and-pencil instrument,
and all employees in attendance were invited to participate. The researcher remained in the
room during the break time, while the respondents completed the survey and answered
questions related to the survey. To encourage participation, each participant who completed
the survey was given a gift card. In the end, 472 valid questionnaires (77% return rate) were
returned for data analysis.
Regarding the demographics of the participants, the age of the respondents ranged from
20 to 65 years (average age: 35.22 years). More than half of the respondents were female
(52.5%). The majority had at least an undergraduate degree (84.4%). Meanwhile, the average
job tenure of the respondents was 11.54 years; 45.6% of them had worked fewer than 10
years. Regarding their job positions, 45.8% of the respondents indicated they were staff,
39.5% indicated they were line managers and 12.6% indicated they were executives/
directors.
Measures
The measurements on the questionnaire were initially developed in English. For the
convenience of the participants, all items were translated into Chinese. Back-translation was
employed to ensure the face validity and reliability of the measurements (Brislin, 1980). The
researchers of this study consulted with the back-translator to determine discrepancies. In
addition, a pilot study was conducted to identify possible confusing wording and to look for
suggestions for improving the format of the instrument. The 40 pilot test samples were
excluded from the final survey results.
Hierarchical plateau. Based on a scale developed by Milliman (1992), the 6-item
hierarchical-content plateau scale adopted by Allen et al. (1999) was used to assess
hierarchical plateau. A sample item is, “I have reached a point where I do not expect to move
much higher.” Higher scores indicated a greater degree of plateau. Previous studies utilizing
this scale have reported reliability of 0.90 (Milliman, 1992). This scale used a five-point Likert Career plateau
rating (1 5 strongly disagree, 5 5 strongly agree). In the current study, the internal on a committed
consistency reliability was 0.86.
Job content plateau. The 6-item scale developed by Allen et al. (1999) was used to assess job
career journey
content plateau. A sample item is, “My job tasks and activities have become routine for me.”
Previous studies utilizing this scale have reported reliability of 0.87 (Milliman, 1992). Higher
scores indicated a greater degree of plateau. This scale also used a five-point Likert rating
(1 5 strongly disagree, 5 5 strongly agree). In the current study, the internal consistency
reliability was 0.87.
Perceived external employability. This study used the Rothwell and Arnold (2007) self-
perceived employability scale to assess external employability. It has seven items. Sample
items include the following: “I could easily get a similar job to mine in almost any
organization.” This scale used a seven-point Likert rating (1 5 strongly disagree,
7 5 strongly agree). The Cronbach’s alpha coefficient for self-perceived employability in
this study was 0.89.
Career commitment. In this study, Carson and Bedeian (1994) career commitment measure
(CCM) was applied. The CCM includes 12 items in three dimensions: career identity with four
items, career insight with four items and career resilience with four items. “Career identity”
refers to the establishment of a close emotional association with one’s career; a typical sample
item is, “My line of work/career field is an important part of who I am.” “Career insight” refers
to the determination of developmental needs and the setting of career goals; a typical item is,
“I have created a plan for my development in this line of work/career field.” Finally, the term
“career resilience” indicates a resistance to career disruption in the face of adversity; a
statement that was used to measure this sub-dimension is, “The discomforts associated with
my line of work/career field sometimes seem too great.” This scale used a seven-point Likert
scale (1 5 strongly disagree, 7 5 strongly agree). The Cronbach’s alpha coefficient of the CCM
for the current study was 0.88.
Career stage. We assessed career stages according to Super’s (1957) categorization.
Individuals aged 30 or below were grouped as the trial stage, aged 31–45 were grouped as the
stabilization stage and aged 46 or older as the maintenance stage.
Preliminary analyses
ANOVA analysis. We conducted a series of preliminary analyses prior to testing this study’s
hypotheses. First, we examined if the major variables exhibit differences among the career
stages. According to Super (1957), participants’ career stages were categorized into three
subgroups: ages 30 or below, ages 31–45, ages 46 or above. Table 1 demonstrates the results
of the ANOVA test. The means and standard deviation of the major variables were reported.
The career plateaus (hierarchical and job-content plateaus) show no difference among the
three career stages (F 5 1.069, p > 0.05 and F 5 2.400, p > 0.05, respectively). However, the
ANOVA results indicate that external employability and career commitment were significant
among the different career stages. Generally speaking, participants in career stage 3 (ages 46
or above) perceived themselves to have higher external employability and career
commitment than other two groups.
Confirmatory analysis. Prior to analyzing our hypotheses, we conducted a confirmatory
factor analysis. Our hypothesized model contained four variables: hierarchical plateau, job
content plateau, career commitment and perceived external employability. We applied
parceling techniques to reduce the complexity of the model and establish more stable
parameter estimates (Bandalos, 2002; Bagozzi and Edwards, 1998). Regarding the CFA
results, the fit indices of the five-factor model were within the acceptable range
(χ 2 (61) 5 243.65, RESEA 5 0.077, CFI 5 0.936, IFI 5 0.936, SRMR 5 0.0464). We also
PR Career stages
1 2 3 F Post hoc
conducted a model comparison to confirm the structure of our measurement model. In the
end, the comparison results showed the five-factor model fit better than all the other models;
they were better than the goodness-of-fit indices of a series of alternative models (e.g. three-
factor model: χ 2 (64) 5 531.130, RESEA 5 0.124, CFI 5 0.814, IFI 5 0.815, SRMR 5 0.097; one
factor model: χ 2 (65) 5 646.66, RESEA 5 0.138, CFI 5 0.769, IFI 5 0.770, SRMR 5 0.1054). In
the meantime, Harman’s one-factor test was applied to check if the items loaded on a general
single factor, and the result indicated that common method variance was not a concern in our
data (the first factor accounted for 29.89%). In summary, both the CFA and Harman’s one-
factor test results supported the adequacy of our proposed measurement model.
Correlation and reliability. Table 2 shows the means, standard deviations and correlations
among the study variables. As for the study variables, hierarchical plateau was positively
related to job content plateau (r 5 0.52, p < 0.001) and negatively related to perceived external
employability (r 5 0.25, p < 0.001) as well as career commitment (r 5 0.45, p < 0.001). In
addition, job content plateau had a negative correlation with perceived external
employability (r 5 0.28, p < 0.001) and career commitment (r 5 0.44, p < 0.001).
Finally, career commitment had a positive correlation with perceived external employability
(r 5 0.38, p < 0.001), and its three sub-dimensions were significantly correlated with each
Variables Mean SD 1 2 3 4 5 6 7
95% BC bootstrapped
confidence interval
Hypotheses Estimate Lower Upper
Direct effects
H1a: Hierarchical plateau → career commitment 0.333*** 0.469 0.203
(1) Hierarchical plateau → career identity 0.218*** 0.332 0.105
(2) Hierarchical plateau → career insight 0.213*** 0.329 0.103
(3) Hierarchical plateau → career resilience 0.334*** 0.438 0.229
H1b: Job content plateau → career commitment 0.333** 0.470 0.182
(1) Job content plateau → career identity 0.314** 0.438 0.179
(2) Job content plateau → career insight 0.224** 0.344 0.100
(3) Job content plateau → career resilience 0.044 0.157 0.070 Table 3.
Note(s): *p < 0.05, **p < 0.01, ***p < 0.001; All coefficients reported were standardized Results of H1a and H1b
PR 95% BC bootstrapped confidence
interval
Hypotheses Estimate Lower Upper
Mediation effects
H2a: hierarchical plateau → external employability → career commitment
Indirect effect 0.049* 0.105 0.009
Direct effect 0.271** 0.399 0.146
Hierarchical plateau → external employability → career identity
Indirect effect 0.053* 0.109 0.009
Direct effect 0.178** 0.286 0.070
Hierarchical plateau → external employability → career insight
Indirect effect 0.050* 0.101 0.009
Direct effect 0.151** 0.255 0.051
Hierarchical plateau → external employability → career resilience
Indirect effect 0.022* 0.065 0.002
Direct effect 0.328** 0.428 0.216
H2b: job content plateau → external employability → career commitment
Indirect effect 0.072** 0.126 0.030
Direct effect 0.286** 0.414 0.152
Job content plateau → external employability → career identity
Indirect effect 0.077** 0.140 0.029
Direct effect 0.285** 0.409 0.168
Job content plateau → external employability → career insight
Indirect effect 0.073** 0.124 0.030
Direct effect 0.179** 0.287 0.059
Job content plateau → external employability → career resilience
Table 4. Indirect effect 0.031** 0.076 0.007
Results of mediation Direct effect 0.039 0.159 0.075
(H2a and H2b) Note(s): *p < 0.05, **p < 0.01, ***p < 0.001; All coefficients reported were standardized
commitment, partial mediation results were delivered except for the link of job content
plateau to career resilience through perceived external employability to be full mediation
(please refer to Table 4). Hence, H2b was partially supported.
We further tested if career stages moderated the indirect relationship between hierarchical
plateau/job content plateau on career commitment via external employability. The career
stages were defined as low and high based on one standard deviation above and below its
mean score. The moderated mediation analysis procedure suggested by Hayes (2013) was
used to assess if the indirect effect is contingent on the level of the moderator. Model 7 in
Hayes’ (2013) template was applied. Table 5 exhibits that the values of estimates, standard
errors and bootstrap confidence intervals for the conditional indirect effects of hierarchical
plateau (H3a)/ job content plateau (H3b) on career commitment via external employability
respectively lie on the low (1 SD), medium (mean) and high (þ1 SD) levels of the career
stages.
For H3a, based on a 5,000 bootstrapping runs, the conditional indirect effect of external
employability is significantly at the lower level of career stages (β 5 0.113, [0.178, 0.059];
it became insignificant at the higher level of career stages, β 5 0.035, [0.086, 0.013]; the
index of moderated mediation 5 0.102, SE 5 0.047 [0.014, 0.200]). The detailed results are
demonstrated in Table 5.
95% BC bootstrapped
Career plateau
Confidence interval on a committed
Estimate SE Lower Upper career journey
Results of H3a (Y 5 Career Commitment)
IndexMM 0.102 0.047 0.014 0.200
1 SD 0.113 0.030 0.178 0.059
Mean 0.074 0.020 0.117 0.039
þ1 SD 0.035 0.025 0.086 0.013
Results of H3a (Y 5 career identity)
IndexMM 0.060 0.030 0.008 0.126
1 SD 0.115 0.032 0.184 0.057
Mean 0.075 0.021 0.122 0.037
þ1 SD 0.036 0.026 0.088 0.015
Results of H3a (Y 5 career insight)
IndexMM 0.102 0.047 0.015 0.203
1 SD 0.195 0.045 0.287 0.113
Mean 0.128 0.030 0.190 0.072
þ1 SD 0.061 0.042 0.142 0.024
Table 5.
Results of H3a (Y 5 career resilience) Results of moderated
IndexMM 0.015 0.020 0.018 0.064 mediation (H3a/H3b)
To further understand the moderated mediation effects, graphs were plotted. Figure 2
demonstrates the conditional indirect effect of hierarchical plateau on career commitment through
external employability, conditioned on the moderator (career stages), with 95% confidence bands.
It was shown that the lower level career stage was associated with a stronger negative indirect
effect from hierarchical plateau to career commitment through external employability.
5.60
Indirect Effect of Hierarchical Plateau to Career
Commitment via External Employability
5.20
Figure 2.
Conditional indirect
effect of hierarchical
plateau on career
5.00
commitment through
external employability,
conditioned on the
moderator (career
–1.00 –0.50 0.00 0.50 1.00
stages), with 95%
confidence bands
Levels of Career Stages
PR We also included all three dimensions of career commitment (career identity, career insight
and career resilience) as criteria variables to test the moderated mediation effects. Detailed
data regarding career identity, career insight and career resilience as criteria variables are
also reported in Table 5. Conditional indirect effects are provided in Figures 3 and 4. The
results for career identity and career insight were in accordance with the outcome of career
commitment but show no moderated mediation effect when career resilience was used as the
criterion variable (index of moderated mediation 5 0.015, SE 5 0.020, [0.180, 0.064]).
Therefore, H3a is partially supported.
Finally, H3b stated that job content plateau on career commitment via external
employability would be moderated by career stages. There are no significant moderated
mediation results for H3b. The index of moderated mediation was not significant ([0.089,
0.036]), and no significance results emerged at any level of career stages. Therefore, H3b was
not supported.
Discussion
This study focused on examining the negative relationship between hierarchical/job content
plateau and career commitment with its three dimension of career identity, career insight and
career resilience and on exploring the mechanism underlying this relationship by
investigating the mediating role of perceived external employability. We then determined
if Super’s (1957) three career stages amplify and attenuate the indirect effect of hierarchical/
job content plateau on career commitment (career identity, career insight, career resilience)
via perceived external employability. The moderated mediation model hypothesis results
represent the most important conclusions of this study.
The first result of the present study indicates that hierarchical plateaus had direct
negative effects on career commitment with its dimensions of career identity, career insight
and career resilience, while perceived external employability partially and negatively
Indirect Effect of Hierarchical Plateau to Career Identity via
5.60
5.40
External Employment
Indirect Effect
Upper Bound
Lower Bound
5.20
Figure 3.
Conditional indirect
effect of hierarchical
plateau on career
5.00
identity through
external employability,
conditioned on the
moderator (career
stages), with 95%
–1.00 –0.50 0.00 0.50 1.00
confidence bands
Levels of Career Stages
Career plateau
Indirect Effect of Hierarchical Plateau to Career Insight via
5.60
on a committed
career journey
5.40
External Employment
Indirect Effect
Upper Bound
Lower Bound
5.20
Figure 4.
Conditional indirect
effect of hierarchical
5.00
plateau on career
insight through
external employability,
conditioned on the
moderator (career
–1.00 –0.50 0.00 0.50 1.00
stages), with 95%
confidence bands
Levels of Career Stages
mediated the influence of hierarchical plateaus on career identity, career insight and career
resilience. It means that employees reaching the high level of plateau on the upward
promotion in the organization perceived themselves as less confident concerning their ability
to be employed outside the current organization, consequently leading to their losing sight of
their strengths and weakness, with less commitment on persisting in attaining their goals and
their resilience in relation to their careers.
The second result showed that job content plateaus had direct negative effects on career
identity and career insight but no direct negative effect on career resilience; this is consistent
to the mediation model that perceived external employability as partially and negatively
mediating the influence of job content plateaus on career identity and career insight but fully
and negatively mediated on career resilience. An explanation for our two hypotheses’
findings may apply to COR theory, i.e. that individuals with a high degree of job content
plateaus perceive themselves as having a personal loss for working on the unchallenged job
content, which brings them a low psychological state with less willingness to maintain a long-
term relationship with their chosen career and reach their personal career goals. It is also
easier to understand the result of no significant career salience effect. Plateaued employees
are not like sportsmen who reflect a high tolerance for less-than-perfect situations and have a
resilient personality that pervades one’s response to adversity across all settings. That is why
resilience has not yet been noticed as much in academic studies as the other two dimensions:
career identity and career insights (Carson and Carson, 1998).
The final result also further confirmed the hypothesized moderated mediation model,
demonstrating that the magnitude of indirect effect was contingent upon different career
stages. The findings demonstrated that when employees in the trial and stabilization stages
have more influence on the mediation relationship between hierarchical plateau, perceived
external employability and career commitment, with its two dimensions of career identity and
career insight, than the employees in the maintenance stage. However, career stages did not
show significant influence on the mediation relationships among job content plateau,
PR perceived external employability and career commitment with its three dimensions. There
are some previous empirical studies supporting the similar findings. For example, employees
at the career establishment stage show a strong pursuit of vertical mobility (Hall and
Nougaim, 1968; Kong et al., 2012) as well as more negative work-related attitudes
and withdrawal behaviors (Xie and Zhou, 2014) than employees at the maintenance and
disengagement stages. These results imply that individuals in the trial stage are concerned
with identifying personal interests and capabilities, achieving a sense of mastery and gaining
peer and organization acceptance. Employees in the stabilization stage have achieved a sense
of independence and competence and are concerned with career advancement and growth. In
a basic sense, when experiencing more hierarchical plateaued employees in both stages, of
greater concern is whether they lack the sufficient skills for advancement and the less upward
opportunities across the organization boundary in order to become an expert and achieve
career progress, which can incline to low commitment on their advancement and recognition
(career identity), and risk-taking (career insights). On the contrary, when employees are aged
46 or older (maintenance stage), they have settled well into a career pattern and have broader
interests and capabilities. In this stage, individuals demonstrate a lower need for promotion
and instead are interested in assuming responsibility for others by way of mentoring or
volunteering.
Practical implications
The results of this study have practical implications for both plateaued employees and HR
managers and practitioners. For employees, this study’s findings indicate that learning how
to scan the environment to assess personal employability possibilities in the external labor
market is crucial to maintain a strong career path, especially at the both stages of trial and
stabilization. Ideally, this should happen before a plateau is reached. The phrase “an ounce of
prevention” is applicable here since reaching a plateau can be the beginning of a downward
spiral. Employees who find themselves in a hierarchical or job content plateau need to guard
against negative thoughts and fatalistic imaginings and recognize that their frustrations may
reflect situational constraints that bear no reflection on themselves or their abilities. Acting is
the way to forge ahead; this includes learning where and how to look for information related
to employment trends and professional requirements and then using such information to
prepare for future roles and responsibilities (Ashley, 1998). In sum, developing one’s external
employability in the early and mid-career journey is the foundation of building a sustainable
career for future development.
With respect to the hierarchical plateau, HR managers should be well versed on how to
cater to the needs of plateaued employees. The first strategy might be for HR practitioners
to discuss their plateauing concerns with these employees; in this way, possible solutions
within the organization might be identified. To date, researchers have identified some
human resource practices to help plateaued employees (Bardwick, 1986; Ettington, 1998;
Ference et al., 1977). Based on the finding that different career stages lessen the negative
responses of hierarchically plateaued employees; employees at the trial and stabilization
stages show a stronger pursuit of vertical mobility and hopefully are identified with high
reputation as professional and having achieved career success. Thus, the first strategy for
decreasing hierarchical plateau is to give employees more flexibility and autonomy, which
can make employees fully responsible for their work while providing them with meaningful
feedback. This approach will hopefully increase core values for their job and help fulfill
their personal career meaning in their early and mid-career stages. The second strategy is to
use job enrichment interventions such as job rotation or lateral transfer to assist employees
in obtaining new challenges in their job positions. Thus, they can become functional or
technical experts or work on special projects with other team members (Rotondo, 1999;
Wang et al., 2014). The purpose of this strategy is to lead the employees from plateau to Career plateau
potential, which is what they pursue for personal career growth during their trial and on a committed
stabilization stages. The third strategy we suggest is that HR managers provide goal-
setting projects to hierarchical plateaued employees to keep them productive in their
career journey
present position and thus feel the sense of working independently and increasing their
competence, especially in the early career stage. A fourth strategy involves the use of
systematic performance management and career training focused on how to set realistic
career goals, followed by strategies and action plans for achieving these goals (Jung and
Tak, 2008; Stevens, 1996). Employees will be more likely to have a positive perception of the
organization’s HRM policy, i.e. career advancement and growth while they are in the
stabilization stage. They expect the HR department to provide a clear direction for their
career planning and training so that they can become experts and make career progress. As
McDonald and Hite (2005) have argued, managing an employee’s career development
involves ongoing interaction between an employer and employee, and the results include
not only enhanced work performance, which may be temporary, but also increased
employee capabilities, which are not restricted to a particular job or organization.
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