BCAP 4500 Manual of Procedures For R A Approval of OM PDF

BCAP 4500
Manual of Procedures
For Review, Acceptance and Approval
Of Operations Manual
Approved by the Director General

Bhutan Civil Aviation Authority
Initial Issue
August 2017
Manual of Procedures for Review, Acceptance and
Approval of Operations Manual BCAP 4500
Record of Revisions General Page: 1
RECORD OF REVISIONS
Flight Safety Division is responsible to ensure that this manual is updated as required and to maintain
the contents of the manual current at all times.
Amendments to this manual are promulgated by means of revisions issued whenever necessary
to cover corrections and to add or modify the contents.
Any Revisions to the manual shall be shown with a vertical bar on the left side of the revised
data. The page number and the revision number of the effected page must be changed
accordingly. The list of effective pages and history of revisions page must be amended
accordingly.
All revisions to this manual shall have the approval of the approving authority of this manual
prior to publishing of the revisions.
REVISION NUMBER DATE ENTERED ENTERED BY

Rev 0 August 2017 OPS-FSD
Rev : 00 Bhutan Civil Aviation Authority August .2017

List of Effective Pages General Page: 2
LIST OF EFFECTIVE PAGES
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History of Revisions General Page: 4
HISTORY OF REVISIONS
Revision Number Particulars of Revision Effective Date

0 Initial issue of CAP 4500 - Manual of Procedures for review, August 2017
acceptance and approval of Operations Manual
 Guidance to Operators for Preparation
 Instructions to Inspectors for Certification

Table of Contents General Page: 5
TABLE OF CONTENTS
RECORD OF REVISIONS………………………………………………………………………………...1
LIST OF EFFECTIVE PAGES .................................................................................................................... 2
HISTORY OF REVISIONS ......................................................................................................................... 4
TABLE OF CONTENTS .............................................................................................................................. 5
FOREWORD……………………………………………………………………………………………… 8
ABBREVIATIONS ...................................................................................................................................... 9
DEFINITIONS ............................................................................................................................................ 13
CHAPTER 1-INTRODUCTION ........................................................................................................... 24

1.1 ICAO DEFINITION OF OPERATIONS MANUAL ............................................................. 24
1.2 APPLICABLE ICAO STANDARDS AND RECOMMENDED PRACTICES (SARPS)…. 24
1.3 THE RESPONSIBILITY OF THE OPERATOR ................................................................... 25
1.4 RESPONSIBILITY OF THE INSPECTOR............................................................................ 25
1.5 OPERATIONS MANUAL ...................................................................................................... 26
1.6 CHECKLISTS ......................................................................................................................... 26
CHAPTER 2 - GENERAL RULES FOR THE PREPARATION OF OPERATIONSMANUAL…27
2.1 GENERAL RULES ................................................................................................................. 27

2.2 MANUAL STANDARDS ....................................................................................................... 27
CHAPTER 3 - ADMINISTRATION OF THE OPERATIONS MANUAL ...................................... 30

3.1 PREPARATION OF OPERATIONS MANUAL ................................................................... 30
3.2 MASTER MANUALS ............................................................................................................ 30
3.3 AMENDMENTS / REVISIONS TO OPERATIONS MANUAL .......................................... 31
3.4 ACCESS TO OPERATIONS MANUAL ............................................................................... 32
3.5 AIRCRAFTCOPY …………………………………………………………………………...32

CHAPTER 4 - REQUIRED TECHNICAL SAFETY EVALUATIONS.......................................33

4.1 APPROVAL AND ACCEPTANCE ACTIONS .....................................................................33
4.2 DEMONSTRATIONS BEFORE ISSUANCE OF APPROVALS .........................................33
4.3 RECORDING OF CERTIFICATION ACTIONS...................................................................34
4.4 COORDINATION OF OPERATIONS AND AIRWORTHINESS EVALUATIONS ..........34
4.5 APPROVAL ACTIONS ..........................................................................................................34
4.6 PROVISIONS THAT REQUIRE A TECHNICAL EVALUATION .....................................36
4.7 OTHER APPROVAL OR ACCEPTANCE CONSIDERATIONS .........................................37
514.8 DELEGATION OF AUTHORITY TO INSPECTORS ......................................................... 38
CHAPTER 5 - STRUCTURE OF THE OPERATIONS MANUAL ..............................................39

5.1 STRUCTURE OF THE OPERATIONS MANUAL ...............................................................39
5.2 PARTA: GENERAL ..........................................................................................................39
5.3 PARTB: AIRCRAFT OPERATING INFORMATION ....................................................39
5.4 PARTC: AREAS, ROUTES AND AERODROMES .......................................................39
5.5 PARTD: TRAINING .........................................................................................................39
CHAPTER 6 – OPERATIONS MANUAL PART A (AEROPLANES) ..............................................40

CHAPTER 7 – OPERATIONS MANUAL PART B (AEROPLANES) ..............................................53
CHAPTER 8 – OPERATIONS MANUAL PART C (AEROPLANES) ..............................................57
CHAPTER 9 – OPERATIONS MANUAL PART D (AEROPLANES) ..............................................58
CHAPTER10 – OPERATIONS MANUAL PART A (HELICOPTERS). ...........................................59
CHAPTER11 – OPERATIONS MANUAL PART B (HELICOPTERS). ...........................................72
CHAPTER12 – OPERATIONS MANUAL PART C (HELICOPTERS) ............................................76
CHAPTER13 – OPERATIONS MANUAL PART D (HELICOPTERS) ............................................77
APPENDIX – 1 QUALIFICATIONS AND LEVEL OF EXPERIENCE OF NP HOLDERS……...79

CHECKLIST–01A ASSESSMENT OF OPERATIONS MANUAL – PART A (AEROPLANES) 84

CHECKLIST–02A ASSESSMENT OF OPERATIONS MANUAL – PART B (AEROPLANES) 86
CHECKLIST–03A ASSESSMENT OF OPERATIONS MANUAL – PART C (AEROPLANES) 88
CHECKLIST–04A ASSESSMENT OF OPERATIONS MANUAL – PART D (AEROPLANES) 89
CHECKLIST–01H ASSESSMENT OF OPERATIONS MANUAL – PART A (HELICOPTERS) 90
CHECKLIST–02H ASSESSMENT OF OPERATIONS MANUAL – PART B (HELICOPTERS) 92
CHECKLIST–03H ASSESSMENT OF OPERATIONS MANUAL – PART C (HELICOPTERS) 94
CHECKLIST–04H ASSESSMENT OF OPERATIONS MANUAL – PART D (HELICOPTERS) 95
ANNEXURE 1 – APPROVAL PAGE FOR AEROPLANEOPERATIONSMANUAL 96
ANNEXURE 2 – APPROVAL PAGE FOR AEROPLANEOPERATIONSMANUAL 98

Foreword General Page: 8
FOREWORD
ICAO Annex 6 specifies that an Air Operator shall not engage in commercial air transport operations
unless in possession of a valid Air Operator Certificate (AOC) issued by the Bhutan Civil Aviation
Authority.
ICAO Annex 6 also specifies that the issue of an air operator certificate by Bhutan Civil Aviation
Authority shall be dependent upon the operator demonstrating an adequate organization, method of
control and supervision of flight operations, training program as well as ground handling and
maintenance arrangements consistent with the nature and extent of the operations specified.
As per Annex 6, Bhutan Civil Aviation Authority is required to establish a system for both the
certification and the continued surveillance of the operator to ensure that the required standards
of operations are established prior to granting an AOC and are maintained.
Preparation of an Operations Manual by the Operator for the use and guidance of Operations
personnel and the approval / acceptance of the Operations manual by the State regulatory authority is
a vital element of the certification and surveillance process.
The purpose of this manual is to provide guidance to the operator in preparation of the Operations
Manual and to provide instructions to Inspectors of BCAA in certifying/ approving/accepting the
Operations Manual.
Any interpretation regarding the contents of this manual by DG of Bhutan CAA shall be considered
final.
Director General
Bhutan Civil Aviation Authority

Abbreviations General Page: 9
ABBREVIATIONS
AC Alternating current
ACAS Airborne Collision avoidance system
ADS Automatic dependent surveillance
ADS-B Automatic dependent surveillance – Broadcast
ADS-C Automatic dependent surveillance— Contract
AFCS Automatic flight control system
AFM Airplane Flight Manual
AGA Aerodromes, air routes and ground aids
AIG Accident investigation and prevention
AOC Aeronautical operational control
AOC Air operator certificate
APU Auxiliary power unit
ASDA Accelerate stop distance available
ASE Altimetry system error
ATC Air traffic Control
ATM Air traffic Management
ATS Air traffic services
AVSEC Aviation Security
BCAA Bhutan Civil Aviation Authority
DG Directorate General
CAS Calibrated airspeed
CATI Category I
CATII Category II
CATIII Category III
CAT IIIA Category IIIA
CAT IIIB Category IIIB
CAT IIIC Category IIIC
cm Centimeter
CDL Configuration Deviation List
CFIT Controlled Flight into Terrain
CAR Civil Aviation Requirement
C of A Certificate of Airworthiness
C of R Certificate of Registration
CPDLC Controller-pilot data link communications
CSI Cabin Safety Inspector
CVR Cockpit voice recorder
DA Decision altitude
DA/H Decision altitude/height
D-FIS Data link-light information services
DH Decision height
DME Distance measuring equipment
DSTRK Desired track

ECAM Electron centralized aircraft monitor

EFIS Electronic flight instrument system
EGT Exhaust gas temperature
EICAS Engine indication and crew alerting system
ELT Emergency locator transmitter
EPR Engine pressure ratio
ETOPS Extended range operations by turbine-engine aeroplanes
EDTO Extended Diversion Time Operations
EVS Enhanced Vision Systems
FDAU Flight data acquisition unit
FDR Flight data recorder
FL Flight level
FM Frequency modulation
FOE Flight Operations Expert
FOI Flight Operations Inspector
FOO Flight Operations Officer /Flight Dispatcher
FSD Flight Safety Division
ft. Foot
ft./min Feet per minute
g Normal acceleration
GCAS Ground collision avoidance system
GNSS Global navigation satellite system
GPWS Ground proximity warning system
HUD Head up display
hPa Hectopascal
ICAO International Civil Aviation Organization
IFR Instrument flight rules
ILS Instrument Landing System
IMC Instrument Meteorological Conditions
INS Inertial Navigation System
ISA International Standard Atmosphere
kg Kilogram
Kg/m2 Kilogram per meter square
Km Kilometer
Km/h Kilometer per hour
kt Knot
Kt/s Knots per second
lb. Pound
LDA Landing distance available
LOFT Line Oriented Flight Training
m Meter
MCM Maintenance Control Manual
MDA Minimum descent altitude
MDA/H Minimum descent altitude/height
MDH Minimum descent height
MEL Minimum equipment list

MHz Megahertz
MLS Microwave landing system
MMEL Master minimum equipment list
MNPS Minimum navigation performance specifications
MOPS Minimum Operational Performance Specification
m/s Meters per second
m/s2 Meters per second square
N Newton
N1 Low pressure compressor speed (two-stage compressor); fan speed (three-stage
Compressor)
N2 High pressure compressor speed (two-stage compressor); intermediate
pressure compressor speed (three-stage compressor)
N3 High pressure compressor speed (three stage compressor)
NAV Navigation
NM Nautical mile
NOTAM Notice to Airman
OCA Obstacle clearance altitude
OCA/H Obstacle clearance altitude/height
OCH Obstacle clearance height
Ops Specs Operations Specifications
PANS Procedures for Air Navigation Services
PBN Performance-based navigation
RCP Required communication performance
Rev Revision
RNAV Area navigation
RNP Required navigation performance
RP Recommended Practice adopted by the Council which contracting States will Endeavour to
conform in accordance with the Convention.
RVR Runway visual range
RVSM Reduced vertical separation minima
SARPS Standards and Recommended practices
SICASP Secondary Surveillance Radar Improvements and Collision Avoidance Systems
Panel
SOP Standard operating procedures
SST Supersonic transport
SLF Supervised Line Flying
STD Standards adopted by the Council which contracting States will conform in accordance with
the Convention.
STOL Short take-off and landing
TAS True air speed
TAWS Terrain awareness warning system
TCAS Traffic alert and collision avoidance system
TLA Thrust lever angle
TLS Target level of safety
TODA Take-off distance available

TORA Take-off run available
TVE Total vertical error
USOAP Universal Safety Oversight Audit Program
UTC Coordinated universal time
VFR Visual flight rules
VD Design diving speed
VMC Visual meteorological conditions
VMC Minimum control speed with the critical engine inoperative
VOR VHF Omni directional radio range
VS0 Stalling speed or the minimum steady flight speed in the landing configuration
VS1 Stalling speed or the minimum steady flight speed in a specified configuration
VTOL Vertical take-off and landing
WXR Weather
Symbols
°C Degrees Celsius
% Percent

Definitions General Page: 13
DEFINITIONS
Throughout this manual, the use of the male gender should be understood to include male and female
persons.
Following definitions shall apply to all users of this manual.
Aerodrome Operating Minima: The limits of usability of an aerodrome for:
a) take-off, expressed in terms of runway visual range and / or visibility and, if necessary, cloud
conditions;
b) landing in 2D i n s t r u m e n t approach operations, expressed in terms of visibility and/or

runway visual range; minimum descent altitude/height (MDA/H) and, if necessary, cloud
conditions; and
c) Landing in 3D instrument approach operations, expressed in terms of visibility and/or runway

visual range and decision altitude/height (DA/H) appropriate to the type and/or category of the
operation.
Aircraft Operating Manual: A manual, acceptable to the DG-BCAA containing normal, abnormal
and emergency procedures, checklists, limitations, performance information, details of the aircraft
systems and other material relevant to the operation of the aircraft.
Note: -The aircraft operating manual is the part of the operation manual.
Air operator Permit/ certificate (AOC): A Permit /Certificate authorizing an operator to carry out
specified commercial air transport operations.
Airworthy: The status of an aircraft, engine, propeller or part when it conforms to its approved design
and is in a condition for safe operation.
Alternate aerodrome: An aerodrome to which an aircraft may proceed when it becomes

either impossible or inadvisable to proceed to or to land at the aerodrome of intended landing
where the necessary services and facilities are available, where aircraft performance requirements
can be met and which is operational at the expected time of use. Alternate aerodromes include
the following:
Take-off alternate. An alternate aerodrome at which an aircraft would be able to land should
this become necessary shortly after take-off and it is not possible to use the aerodrome of departure.
En-route alternate. An alternate aerodrome at which an aircraft would be able to land in the event
that a diversion becomes necessary while en-route.
Destination alternate. An alternate aerodrome at which an aircraft would be able to land should it
become either impossible or inadvisable to land at the aerodrome of intended landing.
Note: The aerodrome from which a flight departs may also be an en-route or a destination
alternate aerodrome for that flight .
Altimetry system error (ASE):The difference between the altitude indicated by the altimeter
display, assuming a correct altimeter barometric setting, and the pressure altitude corresponding
to the undisturbed ambient pressure.
Accelerate-stop distance available (ASDA): The length of the take-off run available plus the length
of stop way, if provided.
Combined vision system (CVS). A system to display images from a combination of an enhanced
vision system (EVS) and a synthetic vision system (SVS).
COMAT. Operator material carried on an operator’s aircraft for the operator’s own purposes.
Continuous descent final approach (CDFA). A technique, consistent with stabilized approach
procedures, for flying the final approach segment of a non-precision instrument approach procedure
as a continuous descent, without level-off, from an altitude/height at or above the final approach fix
altitude/height to a point approximately 15 m (50 ft.) above the landing runway threshold or the point
where the flare maneuver should begin for the type of aircraft flown.
Area navigation (RNAV):A method of navigation which permits aircraft operation on any desired
flight path within the coverage of ground- or space- based navigation aids or within the limits of
the capability of self-contained aids, or a combination of these.
Note. — Area navigation includes performance-based navigation as well as other operations that do
not meet the definition of performance-based navigation.
Cabin crew member: A crew member who performs, in the interest of safety of passengers, duties
assigned by the operator or the pilot-in-command of the aircraft, but who shall not act as a flight crew
member
Commercial air transport operation: An aircraft operation involving the transport of passengers,
cargo or mail for remuneration or hire.
Configuration deviation list (CDL):A list established by the organization responsible for the
type design with the approval of the State of Design which identifies any external parts of an
aircraft type which may be missing at the commencement of a flight, and which contains, where
necessary, any information on associated operating limitations and performance correction.
Continuing airworthiness: The set of processes by which all aircraft comply with the applicable
airworthiness requirements and remain in a condition for safe operation throughout their operating
life.
Crew member: A person assigned by an operator to duty on an aircraft during a flight duty period.
Cruise relief pilot: A flight crew member who is assigned to perform pilot tasks
during cruise flight, to allow the pilot-in-command or a co-pilot to obtain planned rest.
Cruising level: A level maintained during a significant portion of a flight.
Dangerous goods: Articles or substances which are capable of posing a risk to health, safety,
property or the environment and which are shown in the list of dangerous goods in the Technical
Instructions or which are classified according to those Instructions.
Note. — Dangerous goods are classified in Aircraft (Carriage of Dangerous Goods) Rules, 2003.
Decision altitude/height (DA/H): A specified altitude or height in a 3D instrument approach

operation at which a missed approach must be initiated if the required visual reference to continue the
approach has not been established.
Note 1- Decision altitude (DA) is referenced to mean sea level (MSL) and decision height (DH) is
referenced to the threshold elevation.
Note 2- The required visual reference means that section of the visual aids or of the approach area
which should have been in view for sufficient time for the pilot to have made an assessment of the
aircraft position and rate of change of position, in relation to the desired flight path. In Category
III operations with a decision height the required visual reference is that specified for the particular
procedure and operation.
Note 3. —For convenience where both expressions are used they may be written in the form “decision
altitude/height” and abbreviated “DA/H”.
Extended diversion time operations (EDTO).Any operation by an aeroplane with two or more
turbine engines where the diversion time to an en-route alternate aerodrome is greater than
the threshold time established by the State of the Operator.
EDTO critical fuel. The fuel quantity necessary to fly to an en-route alternate aerodrome
considering, at the most critical point on the route, the most limiting system failure.
Note. — Attachment C to Annex 6 Part I contains guidance on EDTO critical fuel scenarios.

EDTO-significant system. An aeroplane system whose failure or degradation could adversely affect
the safety particular to an EDTO flight, or whose continued functioning is specifically
important to the safe flight and landing of an aeroplane during an EDTO diversion.
Electronic flight bag (EFB). An electronic information system, comprised of equipment and
applications, for flight crew which allows for storing, updating, displaying and processing of EFB
functions to support flight operations or duties.
Emergency locator transmitter (ELT):A generic term describing equipment which broadcast
distinctive signals on designated frequencies and, depending on application, may be
automatically activated by impact or be manually activated. An ELT may be any of the following:
Automatic fixed ELT (ELT (AF)):An automatically activated ELT which is permanently attached to an
aircraft.
Automatic portable ELT (ELT (AP)). An automatically activated ELT which is rigidly attached to an
aircraft but readily removable from the aircraft.
Automatic deployable ELT (ELT (AD)). An ELT which is rigidly attached to an aircraft and which is
automatically deployed and activated by impact, and, in some cases, also by hydrostatic sensors.
Manual deployment is also provided.
Survival ELT (ELT(S)). An ELT which is removable from an aircraft, stowed so as to facilitate its
ready use in an emergency, and manually activated by survivors.
Engine: A unit used or intended to be used for aircraft propulsion. It consists of at least those
components and equipment necessary for functioning and control, but excludes the propeller/rotors (if
applicable).
Enhanced vision system (EVS): A system to display electronic real-time images of the external scene
achieved through the use of image sensors.
Note. — EVS does not include night vision imaging systems (NVIS).
Fatigue: A physiological state of reduced mental or physical performance capability resulting from
sleep loss or extended wakefulness, circadian phase or workload (mental and/or physical activity)
that can impair a crew member’s alertness and ability to safely operate an aircraft or perform
safety related duties.
Final approach segment (FAS). That segment of an instrument approach procedure in which
alignment and descent for landing are accomplished.

Flight crew member: A licensed crew member charged with duties essential to the operation of an
aircraft during a flight duty period.
Flight Data Analysis: A process of analyzing recorded flight data in order to improve the safety of
flight operations.
Flight manual: A manual, associated with the certificate of airworthiness, containing limitations
within which the aircraft is to be considered airworthy, and instructions and information necessary to
the flight crew members for the safe operation of the aircraft.
Flight operations officer/flight dispatcher: A person designated by the operator to engage in the
control and supervision of flight operations, whether licensed or not, suitably qualified in accordance
BANRs and BCARs, who supports, briefs and/or assists the pilot-in-command in the safe conduct of
the flight.
Flight plan: Specified information provided to air traffic services units, relative to an intended flight
or portion of a flight of an aircraft
Flight recorder: Any type of recorder installed in the aircraft for the purpose of complementing
accident/incident investigation.
Flight safety documents system: A set of interrelated documentation established by the operator,
compiling and organizing information necessary for flight and ground operations, and comprising, as
a minimum, the operations manual and the operator’s maintenance control manual.
Flight simulation training device: Any one of the following three types of apparatus in which flight
conditions are simulated on the ground:
A flight simulator, which provides an accurate representation of the flight deck of a particular aircraft
type to the extent that the mechanical, electrical, electronic, etc. Aircraft systems control functions, the
normal environment of flight crew members, and the performance and flight characteristics of that
type of aircraft are realistically simulated;
A flight procedures trainer, which provides a realistic flight deck environment, and which simulates
instrument responses, simple control functions of mechanical, electrical, electronic, etc. aircraft
systems, and the performance and flight characteristics of aircraft of a particular class;
A basic instrument flight trainer, which is equipped with appropriate instruments, and which simulates
the flight deck environment of an aircraft in flight in instrument flight conditions.
General aviation operation: An aircraft operation other than a commercial air transport operation or
an aerial work operation.
Ground handling: Services necessary for an aircraft’s arrival at, and departure from, an airport, other
than air traffic services.
Head-up display (HUD): A display system that presents flight information into the pilot’s forward
external field of view.
Human Factors Principles: Principles which apply to aeronautical design, certification,

training, operations and maintenance and which seek safe interface between the human and other
system components by proper consideration to human performance.
Human performance: Human capabilities and limitations which have an impact on the safety and
efficiency of aeronautical operations.
Instrument meteorological conditions (IMC): Meteorological conditions expressed in terms of

visibility, distance from cloud, and ceiling less than the minima specified for visual meteorological
conditions.
Note – The specified minima for visual metrological conditions are contained in BCARs
Instrument approach operations. An approach and landing using instruments for navigation
guidance based on an instrument approach procedure. There are two methods for executing
instrument approach operations:
a) a two-dimensional (2D) instrument approach operation, using lateral navigation

guidance only;
And
b) a three-dimensional (3D) instrument approach operation, using both lateral and vertical
navigation guidance.
Note. — Lateral and vertical navigation guidance refers to the guidance provided
either by:
a) a ground-based radio navigation aid; or
b) Computer-generated navigation data from ground-based, space-based, self- contained
navigation aids or a combination of these.
Instrument approach procedure (IAP). A series of predetermined manoeuvres by reference to

flight instruments with specified protection from obstacles from the initial approach fix, or where
applicable, from the beginning of a defined arrival route to a point from which a landing can be
completed and thereafter, if a landing is not completed, to a position at which holding or en-route
obstacle clearance criteria apply. Instrument approach procedures are classified as follows:
Non-precision approach (NPA) procedure. An instrument approach procedure designed for 2D

instrument approach operations Type A.

Note. — Non-precision approach procedures may be flown using a continuous descent final approach
technique (CDFA). CDFA with advisory VNAV guidance calculated by on-board equipment (see
PANS-OPS (Doc 8168), Volume I, Part I, Section 4, Chapter 1, paragraph 1.8.1) are considered 3D
instrument approach operations. CDFA with manual calculation of the required rate of descent are
considered 2D instrument approach operations. For more information on CDFA refer to PANS-OPS
(Doc 8168), Volume I, Section 1.7 and 1.8.
Approach procedure with vertical guidance (APV). A performance-based navigation (PBN)

instrument approach procedure designed for 3D instrument approach operations Type A.
Precision approach (PA) procedure. An instrument approach procedure based on navigation systems
(ILS, MLS, GLS and SBAS Cat I) designed for 3D instrument approach operations Type A or B.
Isolated aerodrome. A destination aerodrome for which there is no destination alternate aerodrome
suitable for a given aeroplane type.
Landing distance available (LDA): The length of runway which is declared available and suitable for
the ground run of an aeroplane landing.
Large aeroplane: An aeroplane of a maximum certificated take-off mass of over 5700kg.
Maintenance: The performance of tasks required to ensure the continuing airworthiness of an aircraft,
including any one or combination of overhaul, inspection, replacement, defect rectification, and the
embodiment of a modification or repair.
Maintenance organization’s procedures manual: A document endorsed by the head of the

maintenance organization which details the maintenance organization’s structure and management
responsibilities, scope of work, description of facilities, maintenance procedures and quality assurance
or inspection systems.
Maintenance programme: A document which describes the specific scheduled maintenance tasks and
their frequency of completion and related procedures, such as a reliability programme, necessary for the
safe operation of those aircraft to which it applies.
Maintenance release: A document which contains a certification confirming that the maintenance work
to which it relates has been completed in a satisfactory manner, either in accordance with the approved
data and the procedures described in the maintenance organization’s procedures manual or under an
equivalent system.
Master minimum equipment list (MMEL):A list established for a particular aircraft type by the
organization responsible for the type design with the approval of the State of Design containing items,
one or more of which is permitted to be unserviceable at the commencement of a flight. The MMEL may
be associated with special operating conditions, limitations or procedures.

Maximum diversion time. Maximum allowable range, expressed in time, from a point on a route to an
en-route alternate aerodrome.
Maximum mass: Maximum certificated take-off mass.
Minimum descent altitude (MDA) or Minimum descent height (MDH):A specified altitude or height
in a 2 D i n s t r u m e n t approach operation or circling approach operation below which descent
must not be made without the required visual reference.
Note 1— Minimum descent altitude (MDA) is referenced to mean sea level and minimum descent
height (MDH) is referenced to the aerodrome elevation or to the threshold elevation if that is more than
2 m (7 ft) below the aerodrome elevation. A minimum descent height for a circling approach is
referenced to the aerodrome elevation.
Note 2— The required visual reference means that section of the visual aids or of the approach area
which should have been in view for sufficient time for the pilot to have made an assessment of the
aircraft position and rate of change of position, in relation to the desired flight path. In the case of a
circling approach the required visual reference is the runway environment.
Note 3— For convenience when both expressions are used they may be written in the form “minimum
descent altitude/height” and abbreviated “MDA/H”
Minimum equipment list (MEL):A list which provides for the operation of aircraft, subject to
specified conditions, with particular equipment inoperative, prepared by an operator in conformity with,
or more restrictive than, the MMEL established for the aircraft type.
Navigation specification: A set of aircraft and flight crew requirements needed to support
performance-based navigation operations within a defined airspace. There are two kinds of
navigation specifications:
Required navigation performance (RNP) specification. A navigation specification based on

area navigation that includes the requirement for performance monitoring and alerting, designated by
the prefix RNP, e.g. RNP 4, RNP APCH.
Area navigation (RNAV) specification. A navigation specification based on area navigation that does
not include the requirement for performance monitoring and alerting, designated by the prefix RNAV,
e.g. RNAV 5, RNAV1.
Note 1. — The Performance-based Navigation (PBN) Manual (Doc 9613), Volume II, contains detailed
guidance on navigation specifications.
Note 2.— The term RNP as previously defined as “a statement of the navigation performance, necessary
for operation within a defined airspace”, has been removed from this Annex as the concept of RNP
has been overtaken by the concept of PBN.

The term RNP in this Annex is now solely used in context of navigation specifications that require
performance monitoring and alerting. E.g. RNP 4 refers to the aircraft and operating requirements,
including a 4 NM lateral performance with onboard performance monitoring and alerting that are
detailed in the PBN Manual (Doc 9613).
Night: The hours between the end of evening civil twilight and the beginning of morning civil twilight
or such other period between sunset and sunrise as may be prescribed by the appropriate authority.
Note - Civil twilight ends in the evening when the centre of the sun's disc is 6 degrees below the horizon
and begins in the morning when the centre of the sun's disc is6 degrees below the horizon.
Obstacle clearance altitude (OCA) or obstacle clearance height (OCH):The lowest altitude or the
lowest height above the elevation of the relevant runway threshold or the aerodrome elevation as
applicable, used in establishing compliance with appropriate obstacle clearance criteria.
Note 1— Obstacle clearance altitude is referenced to mean sea level and obstacle clearance height is
referenced to the threshold elevation or in the case of non- precision approach procedures to the
aerodrome elevation or the threshold elevation if that is more than 2 m (7 ft) below the aerodrome
elevation. An obstacle clearance height for a circling approach procedure is referenced to the aerodrome
elevation.
Note 2— For convenience when both expressions are used they may be written in the form “obstacle
clearance altitude/height” and abbreviated “OCA/H”.
Operational control: The exercise of authority over the initiation, continuation, diversion or termination
of a flight in the interest of the safety of the aircraft and the regularity and efficiency of the flight.
Operational flight plan: The operator’s plan for the safe conduct of the flight based on considerations of
aeroplane performance, other operating limitations and relevant expected conditions on the route to be
followed and at the aerodromes concerned.
Operations manual: A manual containing procedures, instructions and guidance for use by operational
personnel in the execution of their duties.
Operator: A person, organization or enterprise engaged in or offering to engage in an aircraft operation.
Operator’s maintenance control manual: A document which describes the operator’s procedures
necessary to ensure that all scheduled and unscheduled maintenance is performed on the operator’s
aircraft on time and in a controlled and satisfactory manner.
Operations specifications: The authorizations, conditions and limitations associated with the air
operator certificate and subject to the conditions in the operations manual.

Pilot-in-command: The pilot designated by the operator, or in the case of general aviation, the owner,
as being in command and charged with the safe conduct of a flight.
Pressure-altitude: An atmospheric pressure expressed in terms of altitude which corresponds to that
pressure in the Standard Atmosphere.
Psychoactive substances: Alcohol, opioids, cannabinoids, sedatives and hypnotics, cocaine, other
psycostimulants, hallucinogens, and volatile solvents, whereas coffee and tobacco are excluded.
Performance-based navigation (PBN): Area navigation based on performance requirements of aircraft

operating along an ATS route, on an instrument approach procedure or in a designated airspace.
Note.— Performance requirements are expressed in navigation specifications (RNAV specification, RNP
specification) in terms of accuracy, integrity, continuity, availability and functionality needed for the
proposed operation in the context of a particular airspace concept.
Point of no return. The last possible geographic point at which an aeroplane can proceed to the
destination aerodrome as well as to an available en route alternate aerodrome for a given flight.
Repair: The restoration of an aeronautical product to an airworthy condition to ensure that the aircraft
continues to comply with the design aspects of the appropriate airworthiness requirements used for the
issuance of the type certificate for the respective aircraft type, after it has been damaged or subjected
to wear.
Required communication performance (RCP): A statement of the performance requirements for

operational communication in support of specific ATM functions.
RCP type: A label (e.g. RCP 240) that represents the values assigned to RCP parameters for
communication transaction time, continuity, availability and integrity.
Runway visual range (RVR): The range over which the pilot of an aircraft on the centre line of a runway
can see the runway surface markings or the lights delineating the runway or identifying its centerline.
Safe forced landing: Unavoidable landing or ditching with a reasonable expectancy of no injuries to
persons in the aircraft or on the surface.
Safety management system (SMS): A systematic approach to managing safety, including the necessary
organizational structures, accountabilities, policies and procedures.
Small aeroplane: An aeroplane of a maximum certificated take-off mass of 5 700 kg or less

State of Registry: The State on whose register the aircraft is entered.

Note— In the case of the registration of aircraft of an international operating agency on other than a
national basis, the States constituting the agency are jointly and severally bound to assume the
obligations which, under the Chicago Convention, attach to a State of Registry. See, in this regard,
the Council Resolution of 14 December 1967 on Nationality and Registration of Aircraft Operated by
International Operating Agencies which can be found in Policy and Guidance Material on the
Economic Regulation of International Air Transport (ICAO Doc9587).
State of the Aerodrome. The State in whose territory the aerodrome is located.
State of the Operator: The State in which the operator’s principal place of business is located or, if there
is no such place of business, the operator’s permanent residence.
Synthetic flight trainer: Any one of the following three types of apparatus in which flight conditions are
simulated on the ground:
A flight simulator, which provides an accurate representation of the flight deck of a particular aircraft
type to the extent that the mechanical, electrical, electronic, etc. aircraft systems control functions, the
normal environment of flight crew members, and the performance and flight characteristics of that
type of aircraft are realistically simulated;
A flight procedures trainer, which provides a realistic flight deck environment, and which simulates
instrument responses, simple control functions of mechanical, electrical, electronic, etc. aircraft
systems, and the performance and flight characteristics of aircraft of a particular class;
A basic instrument flight trainer, which is equipped with appropriate instruments, and which simulates
the flight deck environment of an aircraft in flight in instrument flight conditions.
Synthetic vision system (SVS). A system to display data-derived synthetic images of the external scene
from the perspective of the flight deck.
Target level of safety (TLS): A generic term representing the level of risk which is considered acceptable
in particular circumstances.
Threshold time. The range, expressed in time, established by the State of the to an en-route
alternate aerodrome, whereby any time beyond requires an Operator EDTO approval from the State
of the Operator.
Total vertical error (TVE): The vertical geometric difference between .the actual pressure altitude flown
by an aircraft and its assigned pressure altitude (flight level).
Visual meteorological conditions (VMC): Meteorological conditions expressed in terms of

visibility, distance from cloud, and ceiling equal to or better than specified minima.

Introduction Chapter 1 Page: 24
Chapter 1 INTRODUCTION
1.1 ICAO DEFINITION OF OPERATIONS MANUAL
1.1.1 Operations manual
A manual containing procedures, instructions and guidance for use by operational personnel in the
execution of their duties.
1.2 APPLICABLE ICAO STANDARDS AND RECOMMENDED PRACTICES (SARPS)
1.2.1 Extract from ICAO Annex 6 Part 1 Standard 4.2.3 Operations manual
Standard 4.2.3.1
An operator shall provide, for the use and guidance of operations personnel concerned,
operations manual in accordance with Appendix 2 (to ICAO Annex 6). The operations
manual shall be amended or revised as is necessary to ensure that the information contained
therein is kept up to date. All such amendments or revisions shall be issued to all personnel
that are required to use this manual.
Standard 4.2.3.2
The State of the Operator shall establish a requirement for the operator to provide a copy of the
operations manual together with all amendments and/or revisions, for review and acceptance
and, where required, approval. The operator shall incorporate in the operations manual such
mandatory material as the State of the Operator may require.
Note 1.
Requirements for the organization and content of an operations manual are provided in ICAO
Annex 6, Appendix 2.
Note 2.
Specific items in the operations manual require the approval of the State of the Operator in accordance
with the ICAO Annex 6, Standards in 4.2.8, 6.1.3, 9.3.1, 12.4 and 13.4.1.
1.3 THE RESPONSIBILITY OF THEOPERATOR
1.3.1 The operator has the responsibility for the safe conduct of operations and for compliance with
any laws or regulations published by DG-BCAA.

1.3.2 These laws and regulations, which are the means by which DG-BCAA, implements the
provisions of the ICAO Annexes, are not in themselves sufficient to provide the
operator with comprehensive and detailed instructions on which to base an operation.
1.3.3 The responsibility for the development of operating instructions necessary for the safety,
regularity and efficiency of an operation therefore rests upon the operator.
1.3.4 These operating instructions must not conflict with the laws and regulations of DG-BCAA, or
those of other States into or over which operations are conducted.
1.3.5 The primary means used by an operator to promulgate these operating instructions are
the Operations Manual and the Maintenance Control Manual.
1.3.6 Through the Operations Manual the operator shall ensure that all operations personnel are
properly instructed in their particular duties and responsibilities and the relationship of such
duties to the operation as a whole.
1.4 RESPONSIBILITY OF THE INSPECTOR
State regulations and rules provide a frame work of positive control and guidance. The
Operator should be given the flexibility to develop operating instructions for the guidance
of personnel on the details essential to the conduct of the operation. This is in accordance of
the principle of “operator’s responsibility” and helps to facilitate the development of the
operating standards and techniques best suited to particular operational circumstances and
conditions.
It is the ultimate responsibility of the Inspector to ensure that the Operations Manual comply
with all provisions tabulated in this manual prior to accepting / approving the Operator’s
Operations Manual(s).
1.4.1 The Inspector shall ensure that the Operator has taken in to account, reviewed
and implemented all Regulations on the content of the Operations Manual and implemented
applicable provisions in BCAP 4500 prior to granting any specific approval or any
recommendations are made for the issue of the Air Operator Certificate (AOC).
1.4.2 All Inspectors of DG-BCAA shall comply with all provisions in BCAP 4500 for the
certification of an Operations Manual submitted by an Operator.

1.5 OPERATIONS
1.6 MANUAL
1.6.1 All applicants for an Air Operator Certificate (to be issued in accordance with BANRs and
BCARs from DG-BCAA shall prepare an Operations Manual as per Instructions given in
this manual.
1.6.2 Present holders of Air Operator Permits from DG-BCAA Bhutan shall revise their existing
Operations Manuals as per Instructions given in BCAP 4500 within a period of three months.
1.7 CHECKLISTS
1.7.1 At the end of the manual there are following check lists, which is to be used by Operations
Inspectors to certify /approve/ accept the Operator’s Operations manual.
(a) Check List 1 - Assessment of Operations Manual part A
(b) Check List 2 - Assessment of Operations Manual part B
(c) Check List 3 - Assessment of Operations Manual part C
(d) Check List 4 - Assessment of Operations Manual part D
1.6.2. All check lists must be completed in full and for requirements not applicable for the
operators operation must be marked as “not applicable”.
1.6.3 The provisions in the checklist requiring input from airworthiness, cabin safety, and dangerous
goods divisions/directorates will be processed after obtaining the input from the respective
division/directorate through an internal note. The respective division/directorate will be responsible
to use their own checklist and send an approval/acceptance to DG-BCAA. The approval (as per
BCAP 4500 Annexure) will be communicated to the operator.(for AOC procedure).

Manual of Procedures for Review, Acceptance and BCAP 4500
Approval of Operations Manual
General Rules for the Preparation of Operations Manual Chapter 2 Page: 27
Chapter 2 GENERAL RULES FOR THEPREPARATION OF OPERATIONS MANUAL

2.1 GENERAL RULES
2.1.1 The Operator will be required to submit to FSD, DG-BCAA, Bhutan the Operations
Manual at the time of the submission of the Formal application.
2.1.2 The Inspector should inform the Operator a reasonable time frame that will be needed
to evaluate the adequacy of the Operations Manual.
2.2 MANUAL STANDARDS

2.2.1 The Operations Manual prepared by an applicant for the approval of DG-BCAA shall comply
with following specifications in order to ensure effective production, amendment, distribution
and/or uniform use of, or compliance with information relating to the company requirements.
(a) Reference Number used to identify the Document
This number shall be printed on top of the right hand corner of the front / cover page and on
each page of the Manual/Document.
(b) Trade Mark /logo of the applicant

This shall be printed on front / cover page and top of the left-hand corner on each page of the
Manual/Document.
(c) Title of the Manual /Document
This shall be printed on front / cover page and immediate inner page after the cover page.
(d) Edition Number and Year of edition
This shall be printed on front / cover page.

(e) Title of the person under whose authority the document is printed.
The title of the person who authorized the production of the Manual / document should be written
at the bottom of the cover/front page;
(f) Control Number
In addition to whatever information the applicant may wish to print on the inner page immediately
after the cover page, shall contain the control number which indicates the serial number;
(g) Record of Revisions
This shall contain three running columns to indicate the Revision Number, date entered and name
of the person making the revision;

(h) List of effective pages
This shall contain three running columns to indicate the Page Number, last date of revision
and effective date;
(i) History of Revisions
A brief description in regard to each amendment introduced subsequent to the initial issue.
(j) Table of Contents
The table of contents shall be expanded to cover at least two sub levels with page numbers
placed on section basis.
(k) Preamble/Foreword
This shall at least contain information relating to the purpose of the Manual in brief, the level
of compliance expected from the user. The preamble of a Manual /document shall be signed
by the Accountable Manager;
(l) Abbreviations
All abbreviation and acronyms used in the Manual or documents should be clearly
explained in full;
(m) Definitions
All words, which has or requires a specific meaning in relation to the matter being
explained, shall be defined clearly in order to avoid ambiguities. In the absence of a
definition for a word or phrase, DG-BCAA will have the right to interpret such word or
phrase with due regard to its obligations for safety and security;
(n) Separation of sections/chapters
Manuals should be divided into chapters or sections based on topics being dealt with in view
of the necessity of future updating requirements. Each new chapter or section shall start
with a new page and such sections/chapters shall be identified with distinctive separators;
(o) Header
There shall be a header for each page of a Manual or document and it shall contain at least the
applicant’s logo / trade mark, name of the organization, document name, document
identification number (if any), volume number (if any), revision number, chapter/section
number, subject of the chapter and any other information the applicant may wish to display;

(p) Footer
There may be a footer for each page which should contain the page number and any other
information (than the header) which the applicant may wish to display;
(q) Index
There shall be an index to a Manual /document for ease of reference.
NOTE: This Manual itself may be used as guidance for the development of applicant’s
Manual(s) in keeping with the aforesaid requirements.
2.2.2 The applicant shall also maintain a Master Distribution Record in relation to the production
and distribution of the Manual and its subsequent amendments.
2.2.3 The Operations Manuals submitted by the applicant to FSD, DG-BCAA Bhutan shall
be in duplicate so that one copy will be returned with the appropriate attestation, on approval.
In case of an amendment, the operator shall submit the relevant amendment induplicate
to FSD, DG-BCAA. Once the certification/approval/acceptance process at FSD, DG-
BCAA has been completed, the operator shall be intimated by FSD upon receipt of which
the operator shall submit the relevant page or pages of the original document which
carries the DG-BCAA attestation for updating the attestation.
2.2.4 The Operations Manuals, which contain information/instructions which are subject to change,
hence shall be compiled in a loose binder (ring binders) and shall be printed on papers of A5
size.
2.2.5 Use of language in the Manual
The applicant shall ensure that the Operations Manual is written in the English language and
the following words are used to give the meaning as indicated against such words. “Shall” or
“Must”, Compliance is mandatory. “Will”, the action referred to will not take place at the
present moment but there is a commitment to comply with the requirement. “Should”,
Compliance is recommended but not compulsory. “May”, there is discretion for the
applicant/operator to apply alternate means of compliance or to ignore the requirement.
Any specific instruction issued by the applicant to the operational staff shall be given using
the words “shall” or “must”.

Administration of the Operations Manual Chapter 3 Page: 30
Chapter 3 ADMINISTRATION OF THE OPERATIONS MANUAL

3.1 PREPARATION OF OPERATIONS MANUAL
3.1.1 An operator shall provide, for the use and guidance of operations personnel concerned, an
Operations Manual in accordance with guidance material provided in this manual.
3.1.2 An operator shall ensure that the contents of the Operations Manual, including all amendments or
revisions, do not contravene the conditions contained in the Air Operator Certificate (AOC)/
Operations Specifications or any applicable regulations and are acceptable to, or, where
applicable, approved by, the DG-BCAA.
3.1.3 An operator shall ensure that the Operations Manual contains all instructions and information
necessary for operations personnel to perform their duties.
3.1.4 An operator must ensure that information taken from approved documents, and any
amendment of such approved documentation, is correctly reflected in the Operations Manual
and that the Operations Manual contains no information contrary to any approved
documentation. However, this requirement does not prevent an operator from using more
conservative data and procedures.
3.1.5 The operator shall incorporate in the operations manual such mandatory material as the DG-BCAA
may require.
3.1.6 Unless otherwise approved by DG-BCAA, an operator must prepare the Operations Manual in the
English language.
3.1.7 An operator may issue an Operations Manual in separate volumes.
3.1.8 An operator must ensure that the contents of the Operations Manual are presented in a form in
which they can be used without difficulty. The design of the Operations Manual shall observe
human factors principles.
3.1.9 For an operator operating different types of aircraft, the Operations manual shall be so formed
that chapters pertaining to specific aircraft type are easily identifiable.
One of the method for easy identification could be Color coding of the chapters.
3.2 MASTER MANUALS
3.2.1 The operator shall provide DG-BCAA with two master copies of the Operations Manual, for review
and acceptance and, where required, approval.

3.2.2 One Master copy of the Operations Manual will be kept at DG-BCAA and the other shall be
given to the Operator after the required Approval/ Acceptance action by DG-BCAA, Bhutan.
In case an operator administers the Operations Manual through an internet web portal, the hard
copies may be returned to the operator after approval and manuals/volumes maintained in soft
copy provided the inspectors have access to the web portal for the latest version of the Operations
Manual.
3.2.3 The Operations Manual at DG-BCAA, Bhutan shall be considered the primary
master manual, hard or soft copy provided by the operator. The Inspectors from DG-BCAA
shall be guided by the contents of the primary master manual for the purposes of audits /
inspections and for interpretation during any regulatory functions / enforcement actions.
3.2.4 It is the responsibility of the Operator to ensure that Master Operations Manual at DG-BCAA
is kept up to date.
3.2.5 Apart from the two master Operations Manuals the Operator shall supply an agreed number
of copies of the Operations Manual to DG-BCAA for distribution among Authority
Inspectors. It is the responsibility of the operator to keep all manuals at DG-BCAA up to date.
3.3 AMENDMENTS / REVISIONS TO OPERATIONS MANUAL
3.3.1 The Operations Manual (Part A, B, C, D) shall be amended or revised as is necessary

to ensure that the information contained herein is kept up to date.
3.3.2 The Operations manual also must contain a statement as to which person of the Operator is
responsible for the contents of the Operations Manual (Part A, B, C, D) and for liaising with
DG-BCAA in respect of amendments and revisions to the manual.
3.3.3 The delegated person of the Operator who is responsible for the contents of the Operations
Manual (as per paragraph 3.3.2) shall also be responsible to keep the Master Operations
Manual (Part A, B, C, D) at BCAA, and all other manuals at the Authority up to date.
3.3.4 An operator shall supply the DG-BCAA with intended amendments and revisions at least two
months in advance of the effective date. Sufficient time must be given to DG-BCAA to take
appropriate action as necessary (refer to Section 4).
3.3.5 When immediate amendments or revisions are required in the interest of safety, they may be
published with the verbal approval of FOI, FSD DG-BCAA Bhutan. In such an instance the
amendment must be forwarded to DG-BCAA within two working days for formal evaluation
at DG-BCAA.
3.3.6 An operator shall incorporate all amendments and revisions required by the DG-BCAA,
Bhutan.
3.3.7 The operator shall ensure that all operators’ relevant personnel are made aware of changes to
the Operations Manual that are relevant to their duties without any delay.
3.3.8 All amendments or revisions shall be issued to all personnel who are holders of a copy of the
operations manual.
3.3.9 Amendments to the operations manual must be produced as new or replacement page.
Handwritten amendments to an Operations Manual are not acceptable. New or replacement pages
must include a page identification number and date of issue. He shall also ensure that the contents
of the manual are in conformity with the regulatory documents. The procedure for incorporation
of amendments shall also be included in the manual.
3.4 ACCESS TO OPERATIONS MANUAL
3.4.1 An operator shall ensure that all operations personnel have easy access to a copy of each part
of the Operations Manual which is relevant to their duties. In addition, the operator shall supply
crew members with a personal copy of, Parts A and B of the Operations Manual for personal
study.
3.4.2 Each holder of an Operations Manual, or appropriate parts of it, shall keep it up to date with
the amendments or revision supplied by the operator.
3.4.3 Users of Operations Manual should be encouraged to make comments on their contents. In
particular, when errors in Operational information is discovered, reports should be made
immediately to the person charged with the amendments of the Operations manual (refer
paragraph 3.3.2).
3.4.4 Users also should be encouraged to comment on the general presentation of information in
the manual and to suggest other subjects that should be addressed.
3.5 AIRCRAFT COPY
3.5.1 The Operator shall ensure that a current copy of the Operations Manual is carried in each
aircraft during flight, and a copy is available at each flight control center and at each line
station.
3.5.2 Operator shall appoint a person to be responsible for revisions / amendments to Operations
Manual kept in each aircraft.

Required Technical Safety Evaluations Chapter 4 Page: 33
Chapter 4 REQUIRED TECHNICAL SAFETY EVALUATIONS
4.1 APPROVAL AND ACCEPTANCE ACTIONS
4.1.1 The certification and continued surveillance of an air operator includes actions taken by DG-
BCAA on matters submitted for its review.
4.1.2 The actions are categorized as approvals or acceptances depending on the nature of the
response by DG-BCAA to the matter submitted for its review.
4.1.3 An approval is an active response by DG-BCAA to a matter submitted for its review. An
approval constitutes a finding or determination of compliance with the applicable standards.
4.1.4 An approval will be evidenced by the signature of the approving official, the issuance of
a document or certificate, or some other formal action taken by DG-BCAA.
4.1.5 An acceptance does not necessarily require an active response by DG-BCAA to a matter
submitted for its review. DG-BCAA, may accept a matter submitted to it for review as being
in compliance with the applicable standards if DG-BCAA, does not specifically reject all or
a portion of the matter under review, usually after some defined period of time after submission.
The defined period of time is two months from the day of submission of the document.
4.1.6 The Inspector’s attached to DG-BCAA shall make or arrange for a technical safety
evaluation before issuing the approval or acceptance.
The evaluation should;

a) Be accomplished by an Inspector with specific qualifications to make such a technical
evaluation as detailed by DG-BCAA,
b) Be in accordance with written, standardized methodology published by DG-BCAA.
c) Where necessary to safety (If in the opinion of the Inspector), include a practical
demonstration of the air operator’s actual ability to conduct such an operation.
4.2 DEMONSTRATIONS BEFORE ISSUANCE OF APPROVALS

Note (reference ICAO Annex 6, Attachment D, Paragraph 2.2)
ICAO Annex 6, Standard 4.2.1.3 obligates the State of the Operator, prior to certification of an
operator, to require sufficient demonstrations by the operator to enable the State to evaluate the
adequacy of the operator’s organization, method of control and supervision of flight operations,
ground handling and maintenance arrangements. These demonstrations should be in addition
to the review or inspections of manuals, records, facilities and equipment. Some of the approvals
required by Annex6, Part I, such as approval for Category III operations, have significant
safety implications and should be validated by demonstration before the State approves such
operations.

While the specific methodology and extent of the required demonstrations and evaluations vary
between States, the certification processes of States whose operators have good safety records
are generally consistent. In these States, technically qualified inspectors evaluate a
representative sample of the actual training, maintenance and operations prior to the issuance
of an AOC or additional authorizations to the AOC.
4.2.1 In the opinion of the Inspector where the approvals have significant safety implications, the
Inspector shall require the operator to conduct adequate number of demonstrations prior to
granting such approval.
4.3 RECORDING OF CERTIFICATION ACTIONS
4.3.1 All approval and acceptance actions shall be adequately documented. The established
procedures of DG-BCAA shall be used or Check lists provided for the purpose shall be used.
4.3.2 These written instruments should be retained as long as the operator continues to exercise the
authorizations for which the approval or acceptance action issued and thereafter as per
Office procedures of DG-BCAA.
4.4 COORDINATION OF OPERATIONS AND AIRWORTHINESS EVALUATIONS
Some of the references to approval or acceptance in Annex 6, Part I, will require an operations
evaluation and an airworthiness evaluation. Low minima approvals for the conduct of Category II and
III ILS approaches, for example, require coordinated prior evaluation by operations and airworthiness
specialists. Flight operations specialists should evaluate the operational procedures, training and
qualifications. Airworthiness specialists should evaluate the aircraft, equipment reliability and
maintenance procedures. These evaluations may be accomplished separately, but should be
coordinated to ensure that all aspects necessary for safety have been addressed before any approval
is issued.
4.4.1 For approvals and acceptance where Operations and Airworthiness evaluations are required
such acceptance or approvals shall be issued only in coordination with Inspectors’ of
Operations and Airworthiness section.
4.5 APPROVAL ACTIONS
Note (reference ICAO Annex 6, Attachment D, Paragraph 3)

Approvals
The term “approval” implies a more formal action on the part of the State with respect to a
certification matter than does the term “acceptance”. Some States require the Director General
Bhutan Civil Aviation Authority (DG-BCAA) or a designated lower-level DG-BCAA official to issue a
formal written instrument for every “approval” action taken. Other States allow a variety of
documents to be issued as evidence of an approval.
The approval document issued and the matter addressed by the approval will depend on the delegated
authority of the official. In such States, authority to sign routine approvals, such as operator
minimum equipment lists for specific aircraft, is delegated to technical inspectors more
complex or significant approvals are normally issued by higher-level officials
4.5.1 Approvals granted by Inspectors of DG-BCAA shall be in conformity to the limits of

authority delegated to them by Director General, Bhutan Civil Aviation Authority.
4.5.2 Provisions that require an approval
The following provisions require approval by Director General - Bhutan Civil Aviation Authority
(a) Configuration deviation list(CDL)
Approval from State of design will be accepted.

Operators should comply with any requirements issued by DG-BCAA, Bhutan and/or State of
Design /Manufacture.
Amendments to the CDL approved by country of manufacture will be incorporated.
(b) Master minimum equipment list (MMEL); (Refer to BCAP 4500 MMEL Definition)
Approval from State of design will be accepted.
Operators should comply with any requirements issued by DG-BCAA and/or
State of Design.
Amendments to the MMEL approved by country of manufacture will be

incorporated.
(c) The method for establishing minimum flight altitudes

(d) The method of determining aerodrome operating minima
(e) Additional requirements for single pilot operations under the instrument flight
rules (IFR) at night
(f) Flight time, flight duty periods and rest periods
(g) Specific extended range operations.
(h) Additional requirements for operations of single engine turbine- powered
aeroplanes at night and/or in instrument meteorological conditions (IMC);
(i) Aircraft-specific minimum equipment list (MEL);

(j) Performance-based navigation operations

(k) MNPS operations
(l) RVSM operations
(m) Procedures for electronic navigation data management
(n) Aircraft-specific maintenance program
(o) Approved maintenance organization
(p) Maintenance quality assurance methodology
(q) Flight crew training programs
(r) Training in the transport of dangerous goods
(s) Aerodrome additional safety margin
(t) Pilot-in-command area, route and aerodrome qualifications
(u) Use of flight simulation training devices
(v) Method of control and supervision of flight operations
(w) Mandatory maintenance tasks and intervals
(x) Cabin crew member training programs.
4.6 PROVISIONS THAT REQUIRE A TECHNICAL EVALUATION

Other provisions in Annex 6, Part I, require the State to have made a technical Evaluation. These
provisions contain the phrases “acceptable to the State”, “satisfactory to the State”, “determined by the
State”, “deemed acceptable by the State”, and “prescribed by the State”. While not necessarily requiring
an approval by the State, these Standards do require the State to at least accept the matter at issue after
it conducts a specific review or evaluation.
4.6.1 Inspectors from DG-BCAA shall conduct a technical evaluation of following provisions. After
the technical evaluation the following provisions may be accepted or approval may be granted.
 Details of the aircraft-specific checklists
 Details of the aircraft-specific systems
 Mandatory material for the operations manual
 Engine trend monitoring systems
 Equipment for aeroplanes operated by a single pilot under the instrument flight rules or at
night
 Requirements for approval to operate in RVSM airspace
 Monitoring of height-keeping performance of aeroplanes approved to operate in
 RVSM airspace
 Procedures for distribution and insertion of electronic navigation data in aircraft
 Operator’s aircraft-specific maintenance responsibilities
 Method of maintenance and release
 Maintenance control manual
 Mandatory material for the maintenance control manual
 Reporting of maintenance experience information

 Implementing necessary maintenance corrective actions
 Modification and repair requirements
 Minimum competence level of maintenance personnel
 Requirement for flight navigator
 Training facilities
 Qualifications of instructors
 Need for recurrent training (Insert local regulation)
 Use of correspondence courses and written examinations
 Use of flight simulation training devices
 Flight crew qualification records
 Designated representative of the State of the Operator
 Pilot experience, recency and training requirements for single pilot
operations under the instrument flight rules (IFR) or at night
 Flight manual changes
 Minimum number of flight attendants assigned to a specific aircraft
 Altimetry system performance requirements for operations in RVSM airspace
Provisions pertaining to Single-engine operations (with relevant ICAO Annex 6
reference)
 Turbine engine reliability for approved operations by single-engine turbine-powered
aeroplanes at night and/or in instrument meteorological conditions (IMC)
 Systems and equipment
 Minimum equipment list
 Flight manual information
 Event reporting
 Operator planning
 Flight crew experience, training and checking
 Route limitations over water
 Operator certification or validation
4.7 OTHER APPROVAL OR ACCEPTANCE CONSIDERATIONS
Note (extract form ICAO Annex 6, Attachment D, Paragraph 5)
Some States provide for approval or acceptance of certain critical documents, records or
procedures specified in Annex 6, Part I, although the relevant Annex6 Standards do not require
approval or acceptance by the State of the Operator.
4.7.1 Inspectors from DG-BCAA shall conduct a technical evaluation of following provisions.
After the technical evaluation the following provisions may be accepted or approval may be
granted.

 Safety program
 Flight data analysis program
 Method for obtaining aeronautical data
 Adequacy of the fuel and oil records
 Adequacy of flight time, flight duty and rest period records
 Adequacy of the aircraft maintenance log book
 Adequacy of the load manifest
 Adequacy of the operational plan
 Method for obtaining weather data
 Method of compliance with carry-on baggage stowage
 Aeroplane performance operating limitations
 Method of obtaining and applying aerodrome obstacle data
 Adequacy of passenger information cards
 Procedures for long-range navigation
 Contents of the journey log book
 Content of the security training program
4.8 DELEGATION OF AUTHORITY TO INSPECTORS
4.8.1 All Inspectors of DG-BCAA are hereby authorized to conduct technical evaluation and
recommend approval / acceptance actions as detailed in this chapter.
4.8.2 The authority to sign the letter of approval/acceptance will be as delegated by the Director
General of Bhutan Civil Aviation Authority.
4.8.3 In addition FOI, DG-BCAA, is hereby delegated the authority to choose to approve any item in
respect of the Operations Manual if he is in the opinion that such approval is in the best interest
of Safety, Regularity and Security of flight operations.

Manual of Procedures for review, acceptance and BCAP 4500
approval of Operations Manual
Structure of the Operations Manual Chapter 5 Page: 39
CHAPTER 5 STRUCTURE OF THE OPERATIONS MANUAL
5.1 STRUCTURE OF THE OPERATIONS MANUAL
5.1.1 The Operations manual shall be organized with the following structure.
5.1.2 The Operations Manual may be issued in separate parts corresponding to specific aspects of
the operation.
5.2 PARTA: GENERAL
This part shall comprise all non-type-related operational policies, instructions and procedures
needed for a safe operation.
5.3 PARTB: AIRCRAFT OPERATING INFORMATION
This part shall comprise all type-related instructions and procedures needed for a safe
operation. It shall take account of any differences between types, variants or individual
aeroplanes used by the operator.
5.4 PARTC: AREAS, ROUTES ANDAERODROMES
This part shall comprise all instructions and information needed for the area of operation.
5.5 PART D: TRAINING
This part shall comprise all training instructions for personnel required for a safe operation.

Operations Manual Part A (Aeroplanes) Chapter 6 Page: 40
CHAPTER 6 OPERATIONS MANUAL PART A (AEROPLANES)

Please also Refer to Appendix 1 of BCAR OPS 1.1045 for Chapter Numbers of Part A
Part A GENERAL
0. Administration and control of Operations Manual
0.1 Introduction
(a) A statement that the manual complies with all applicable regulations and with the terms
and conditions of the applicable Air Operator Certificate.
(b) A statement that the manual contains operational instructions those are to be complied
with by the relevant personnel.
(c) A list and brief description of the various parts, their contents, applicability and use.
(d) Explanations and definitions of terms and words needed for the use of the manual.
0.2 System of amendment and revision
(a) Who is responsible for the issuance and insertion of amendments and revisions?
(b) A record of amendments and revisions with insertion dates and effective dates.
(c) A statement that handwritten amendments and revisions are not permitted except in
situations requiring immediate amendment or revision in the interest of safety. Such
temporary amendments must be authenticated by signature and stamp of a
responsible person as per standard revision procedure.
(d) A description of the system for the annotation of pages and their effective dates.
(e) A list of effective pages.
(f) Annotation of changes (on text pages and, as far as practicable, on charts and diagrams).
(g) Temporary revisions.
(h) A description of the distribution system for the manuals, amendments and revisions.
(i) A type of manual (ring binder) where replacement of sheets is possible.
(j) A handy type of manual possible to study in the cockpit.
1. Instructions outlining the responsibilities of operations personnel pertaining to the

conduct of flight operations
1.1 Organization and responsibilities.

1.2 Organizational Structure
A description of the organizational structure including the general company organogram
and operations department organogram. The organogram must depict the relationship
between the Operations Department and the other Departments of the company. In
particular, the subordination and reporting lines of all Divisions, Departments etc.,
which pertain to the safety of flight operations, must be shown.
1.2.1 Supervision of the operation by the operator. A description of the system for
supervision of the operation by the operator. This must show how the safety of
flight operations and the qualifications of personnel are supervised. In particular,
the procedures related to the following items must be described:
(a) License and qualification validity;

(b) Competence of operations personnel; and
(c) Control, analysis and storage of records, flight documents, additional information
and data.
1.2.2 System of promulgation of additional operational instructions and information. A
description of any system for promulgating information which may be of an
operational nature but is supplementary to that in the Operations Manual. The
applicability of this information and the responsibilities for its promulgation must be
included.
1.2.3 Accident prevention and flight safety program. A description of the main aspects of the
flight safety program.
1.2.4 Operational control. A description of the procedures and responsibilities necessary to

exercise operational control with respect to flight safety.
1.2.5 Approved personnel. The name of each approved personnel responsible for flight
operations, the maintenance system, crew training and ground operations.
1.2.6 Responsibilities and duties of operations management personnel. A description of

the duties, responsibilities and authority of operations management personnel
pertaining to the safety of flight operations and the compliance with the applicable
regulations.
1.2.7 Authority, duties and responsibilities of the commander. A statement defining the
authority, duties and responsibilities of the commander.
1.2.8 Duties and responsibilities of crew members other than the commander.
2. Rules limiting the flight time and flight duty periods and providing for adequate
rest periods for flight crew members and cabin crew
2.1 A description of the flight and duty time limitations and rest requirements as applicable
to the operation
2.2 Conditions under which flight and duty time may be exceeded or rest period may be
reduced and the procedures used to report these modifications.
3. A list of navigational equipment to be carried
3.1 Information about navigation equipment required to be carried for the type of operation can
be found in CAR Series ‘I’ Part II.
4. Where relevant to the operation, the long-range navigation procedures, engine

failure procedure for ETOPS and the nomination and utilization of diversion
aerodromes.
4.1 A description of the ETOPS operational procedures.
5. The circumstances in which a radio listening watch is to be maintained
5.1 ICAO rules require an aircraft operated as a controlled flight to maintain continuous
air-ground voice communication watch, and the operator may have the same
requirement for other types of operations.
6. The method for determining minimum flight altitudes
6.1 A description of the method of determination and application of minimum altitudes

including:
(a) A procedure to establish the minimum altitudes/flight levels for VFR flights and;
(b) A procedure to establish the minimum altitudes/flight levels for IFR flights.
7. The method for determining aerodrome operating minima
7.1 The method for establishing aerodrome operating minima for IFR flights in accordance
with ICAO Annex 6. Reference must be made to procedures for the determination
of the visibility and/or runway visual range (RVR) and for the applicability of
the actual visibility observed by the pilots, the reported visibility and the reported
RVR.
8. Safety precautions during refueling with passengers onboard
8.1 A description of fuelling procedures, including:
(a) Safety precautions during refueling and defueling when passengers are embarking,
on board or disembarking; and
(b) Refueling and defueling including when an APU is in operation or when a turbine
engine is running and the prop-brakes are on;
(c) Precautions to be taken to avoid mixing fuels.
9. Ground handling arrangements and procedures
9.1 A description of the handling procedures to be used when allocating seats and
embarking and disembarking passengers and when loading and unloading the
aeroplane. Further procedures, aimed at achieving safety whilst the aeroplane is on the
ramp, must also be given. Handling procedures must include:
(a) Children/infants, sick passengers and Persons with Reduced Mobility;

(b) Transportation of inadmissible passengers, deportees or persons in custody;
(c) Permissible size and weight of hand baggage;
(d) Loading and securing of items in the aeroplane;
(e) Special loads and classification of load compartments;
(f) Positioning of ground equipment;
(g) Operation of aeroplane doors;
(h) Safety on the ramp, including fire prevention, blast and suction areas;
(i) Start-up, ramp departure and arrival procedures;
(j) Servicing of aeroplanes;
(k) Documents and forms for aeroplane handling; and
(l) Multiple occupancy of aeroplane seats.
9.2 Procedures for the refusal of embarkation
Procedures to ensure that persons who appear to be intoxicated or who demonstrate by

manner or physical indications that they are under the influence of drugs, except medical
patients under proper care, are refused embarkation.
10. Procedures, as prescribed in Annex 12, for Pilots-in-command observing an

accident.
10.1 The procedures are described in ICAO Annex 12 chapter 5.
11. The flight crew for each type of operation including the designation of the
succession of command
11.1 Crew Composition. An explanation of the method for determining crew compositions
taking account of the following:
(a) The type of aeroplane being used;

(b) The area and type of operation being undertaken;
(c) The phase of the flight;
(d) The minimum crew requirement and flight duty period planned;

(e) Experience (total and on type), recency and qualification of the crew members; and
(f) The designation of the commander and if necessitated by the duration of the flight,
the procedures for relief of the commander or other members of the flight crew.
(g) The designation of the senior cabin crew member and, if necessitated by the
duration of the flight, the procedures for the relief of the senior cabin crew member
and any other members of the cabin crew.
11.2 Flight crew incapacitation. Instructions on the succession of command in the event of
flight crew incapacitation.
11.3 Operation on more than one type. A statement indicating which aeroplanes are considered
as one type for the purpose of:
(a) Flight crew scheduling; and

(b) Cabin crew scheduling.
11.4 Qualification requirements. A description of the required license, rating(s),

qualification/competency (e.g. For routes and aerodromes), experience, training, checking
and recency for operations personnel to conduct their duties. Consideration must be given
to the aeroplane type, kind of operation and composition of the crew.
11.4.1 Flight crew
(a) Commander.
(b) Pilot relieving the commander.
(c) Co-pilot.
(d) Pilot under supervision.
(e) System panel operator.
(f) Operation on more than one type or variant.
11.4.2 Cabin crew
(a) Senior cabin crew member.

(b) Cabin crew member.
(i) Required cabin crew member.
(ii) Additional cabin crew member and cabin crew member during familiarization
flights.
(c) Operation on more than one type or variant.
11.4.3 Training, checking and supervision personnel
(a) For flight crew.

(b) For cabin crew.

11.4.4 Other operations personnel
11.5 Crew Health Precautions
11.5.1 The relevant regulations and guidance to crew members concerning health including:
(a) Alcohol and other intoxicating liquor;

(b) Narcotics;
(c) Drugs;
(d) Sleeping tablets;
(e) Pharmaceutical preparations;
(f) Immunization;
(g) Scuba diving;
(h) Blood donation;
(i) Meal precautions prior to and during flight;
(j) Sleep and rest.
11.5.2 Pre-flight medical
12. Specific instructions for the computation of the quantities of fuel and oil to be carried,
having regard to all circumstances of the operation including the possibility of the failure
of one or more power plants while enroute.
12.1 The methods by which the quantities of fuel and oil to be carried are determined and
monitored in flight. This Chapter must also include instructions on the measurement
and distribution of the fluid carried on board. Such instructions must take account
of all circumstances likely to be encountered on the flight, including the possibility
of in-flight replanning and of failure of one or more of the aeroplane's power plants.
The system for maintaining fuel and oil records must also be described.
13. The conditions under which oxygen shall be used and the amount of oxygen determined.
13.1 An explanation of the conditions under which oxygen must be provided and used.
13.2 The oxygen requirements specified for:
(a) Flight crew;

(b) Cabin crew; and
(c) Passengers
14. Instructions for mass and balance control

14.1 The general principles of mass and center of gravity including:
(a) Definitions;
(b) Methods, procedures and responsibilities for preparation and acceptance of mass
and center of gravity calculations;
(c) The policy for using either standard and/or actual masses;
(d) The method for determining the applicable passenger, baggage and cargo mass;
(e) The applicable passenger and baggage masses for various types of operations and
aeroplane type;
(f) General instruction and information necessary for verification of the various types
of mass and balance documentation in use;
(g) Last Minute Changes procedures;
(h) Specific gravity of fuel and oil;
(i) Seating policy/procedures.
15. Instructions for the conduct and control of ground de-icing/anti-icing operations
15.1 A description of the de-icing and anti-icing policy and procedures for aeroplanes on the
ground. These shall include descriptions of the types and effects of icing and
other contaminants on aeroplanes whilst stationary, during ground movements and
during take-off. In addition, a description of the fluid types used must be given including:
(a) Proprietary or commercial names;

(b) Characteristics;
(c) Effects on aeroplane performance;
(d) Hold-over times; and
(e) Precautions during usage.
16. The specifications for the operational flight plan

16.1 Procedures and responsibilities for the preparation and acceptance of the operational flight
plan. The use of the operational flight plan must be described including samples of the
operational flight plan formats in use.
17. Standard operating procedures (SOP) for each phase of flight
17.1 Flight Preparation Instructions. As applicable to the operation:
17.1.1 Minimum Flight Altitudes.
17.1.2 Criteria for determining the usability of aerodromes
17.1.3 Methods for the determination of aerodrome operating minima.

17.1.4 En-route Operating Minima for VFR Flights or VFR portions of a flight and, where
single engined aeroplanes are used, instructions for route selection with respect to the
availability of surfaces which permit a safe forced landing.
17.1.5 Presentation and Application of Aerodrome and En-route Operating Minima
17.1.6 Interpretation of meteorological information. Explanatory material on the decoding of

meteorological forecast and reports relevant to the area of operations, including the
interpretation of conditional expressions.
17.1.7 Determination of the quantities of fuel and oil carried.
17.1.8 Mass and balance control.
17.1.9 ATS Flight Plan. Procedures and responsibilities for the preparation and submission of the
air traffic services flight plan. Factors to be considered include the means of submission
for both individual and repetitive flight plans.
17.1.10 Operational Flight Plan.
17.1.11 Operator's aeroplane Technical Log. The responsibilities and the use of the operator's
aeroplanes Technical Log must be described, including samples of the format used.
17.1.12 List of documents, forms and additional information to be carried
17.2 Ground handling arrangement and procedures.

17.3 Flight Procedures
17.3.1 VFR/IFR Policy. A description of the policy for allowing flights to be made under
VFR, or of requiring flights to be made under IFR, or of changing from one to the
other.(Information can be found in ICAO Annex 2,chapter 3).
17.3.2 Navigation Procedures. A description of all navigation procedures relevant to the type(s)
and area(s) of operation. Consideration must be given to:
(a) Standard navigational procedures including policy for carrying out independent
cross-checks of keyboard entries where these affect the flight path to be followed by
the aeroplane;
(b) MNPS and POLAR navigation and navigation in other designated areas;
(c) RNAV;
(d) In-flight replanning;
(e) Procedures in the event of system degradation;
(f) RVSM

17.3.3 Altimeter setting procedures
17.3.4 Altitude alerting system procedures
17.3.5 Policy and procedures for in-flight fuel management
17.3.6 Adverse and potentially hazardous atmospheric conditions. Procedures for

operating in, and/or avoiding, potentially hazardous atmospheric conditions
including:
a) Thunderstorms;
b) Icing conditions;
c) Turbulence;
d) Windshear;
e) Jetstream;
f) Volcanic ash clouds;
g) Heavy precipitation;
h) Sandstorms;
i) Mountain waves; and
j) Significant Temperature inversions.
17.3.7 Wake Turbulence. Wake turbulence separation criteria, taking into account aeroplane types,
wind conditions and runway location.
17.3.8 Crew members at their stations. The requirements for crew members to occupy their
assigned seats during different phases of flight or whenever deemed necessary in the
interest of safety.
17.3.9 Use of safety belts for crew and passengers. The requirements for crew members and
passengers to use safety belts and/or harnesses during the different phases of flight or
whenever deemed necessary in the interest of safety.
17.3.10 Admission to Flight Deck. The conditions for the admission to the flight deck of
persons other than the flight crew. The policy regarding the admission of persons other
than the flight crew in accordance with AIC 3 of 1997 must also be included.
17.3.11 Use of vacant crew seats. The conditions and procedures for the use of vacant crew seats.
17.3.12 Incapacitation of crew members. Procedures to be followed in the event of incapacitation

of crew members in flight. Examples of the types of incapacitation and the means for
recognizing them must be included.

17.3.13 Cabin Safety Requirements. Procedures covering:
(a) Cabin preparation for flight, in-flight requirements and preparation for landing
including procedures for securing the cabin and galleys;
(b) Procedures to ensure that passengers are seated where, in the event that an
emergency evacuation is required, they may best assist and not hinder
evacuation from the aeroplane;
(c) Procedures to be followed during passenger embarkation and disembarkation; and
(d) Procedures when refueling/defueling with passengers embarking, on board or
disembarking.
(e) Smoking onboard.
17.3.14 Passenger briefing procedures. The contents, means and timing of passenger briefing.
17.3.17 Procedures for aeroplanes operated whenever required cosmic or solar radiation
detection equipment is carried. Procedures for the use of cosmic or solar radiation
detection equipment and for recording its readings including actions to be taken in
the event that limit values specified in the Operations Manual are exceeded. In addition,
the procedures, including ATS procedures, to be followed in the event that a decision to
descend or re-route is taken.
17.4 AWO. A description of the operational procedures associated with All Weather Operations.
17.5 EDTO. A description of the EDTO operational procedures.
17.6 Use of the minimum equipment list.
17.7 Non-revenue flights. Procedures and limitations for:

(a) Training flights;
(b) Test flights;
(c) Delivery flights;
(d) Ferry flights;
(g) Demonstration flights; and
(h) Positioning flights,
Including the kind of persons who may be carried on such flights.
18. Instructions on the use of normal checklists and the timing of their Use. Instructions on
the use of normal checks lists and the timing of their use with details on the Silent
Checks, Challenge and Response Checks and the Verbal Checks.
19. Departure contingency procedures

19.1 Departure contingency procedures shall include:
(a) Departure procedures described in the airport manual

(b) Noise abatement procedures
20. Instructions on the maintenance of altitude awareness and the

use of automated or flight crew altitude call-out.
20.1 A description of procedures used to maintain altitude awareness.
21. Instructions on the use of autopilots and auto-throttles in IMC.
21.1 A description of procedures used in IMC.
22. Instructions on the clarification and acceptance of ATC clearances, particularly where
terrain clearance is involved
22.1 Instructions to include conditions under which deviations from clearances may
be accepted.
23. Departure and approach briefings.
23.1 Description of briefing procedures for departures and approaches.
24. Route and destination familiarization.
24.1 A description of the required qualification/competency for routes and aerodromes.
25. Stabilized approach procedure.
25.1 A description of conditions required to obtain a stabilized approach.
25.2 Minimum altitude for being stabilized and a description of procedures to be

followed in case approach is not stabilized at minimum altitude.
26. Limitations on high rates of descent near the surface.
26.1 A description of limitations and procedures to be followed when limitations are exceeded.
27. Conditions required to commence or to continue an instrument approach
27.1 A description of procedures to be used under which decisions are taken to

commence, continue or discontinue an instrument approach
28. Instructions for the conduct of precision and non-precision instrument approach
procedures
28.1 A description of the operational procedures associated with precision and non-precision
instrument approach procedures
29. Allocation of flight crew duties and procedures for the management of crew workload
during night and IMC instrument approach and landing operations
29.1 A description of the procedures for night and IMC instrument approaches and
landing operations taking in consideration all safety precautions.
30. Instructions and training requirements for avoidance of controlled flight into terrain
and policy for the use of the ground proximity warning system (GPWS).
31. Policy, instructions, procedures and training requirements for the avoidance of
collisions and the use of airborne collision avoidance system (ACAS)
32. Information and instructions relating to the interception of civil aircraft including:
a) Procedures, as prescribed in Annex 2, for pilots-in-command of intercepted aircraft;

and
b) Visual signals for use by intercepting and intercepted aircraft, as contained in
Annex 2
33. For aeroplanes intended to be operated above15000m(49000ft):
a) Procedures which will enable the pilot to determine the best course of action to
take in the event of exposure to solar cosmic radiation; and
b) procedures in the event that a decision to descent is taken, covering:
1) The necessity of giving the appropriate ATS unit prior warning of the
situation and of obtaining a provisional descent clearance; and
2) The action to be taken in the event that communication with the ATS unit
cannot be established or is interrupted.
34. Details of the accident prevention and flight safety programme, including a statement of
safety policy and the responsibility of personnel.
34.1 A description of the main aspects of the flight safety program including;
a) Programmes to achieve and maintain risk awareness by all persons involved
in operations;
b) Evaluation of relevant information relating to accidents and incidents and
the promulgation of related information.
35. Information and instructions on the carriage of dangerous goods, including action to be
taken in the event of an emergency.
35.1 Information, instructions and general guidance on the transport of dangerous goods
including:
(a) Operator's policy on the transport of dangerous goods;

(b) Guidance on the requirements for acceptance, labeling, handling, stowage and
segregation of dangerous goods;
(c) Procedures for responding to emergency situations involving dangerous goods;
(d) Duties of all personnel involved; and
(e) Instructions on the carriage of the operator's employees.
35.2 The conditions under which weapons, munitions of war and sporting
weapons may be carried.
36. Security instruction and guidance
36.1 Security instructions and guidance of a non-confidential nature which must include
the authority and responsibilities of operations personnel. Policies and procedures for
handling and reporting crime on board such as unlawful interference, sabotage, bomb
threats, and hijacking must also be included.
36.2 A description of preventative security measures and training.
Note: Parts of the security instructions and guidance may be kept confidential.
37. The search procedure checklist provided
37.1 An operator shall ensure that there is on board a checklist of the procedures to
be followed in searching for a bomb in case of suspected sabotage. The checklist
shall be supported by guidance on a course of action to be taken should a bomb
or suspicious object be found. (Refer ICAO Doc 9811AN/766).
38. Instructions and training requirements for the use of Head-Up Displays (HUD) and Vision
Systems (VS) equipment as applicable.

Operations Manual Part B (Aeroplanes) Chapter 7 Page: 53
CHAPTER 7 OPERATIONS MANUAL PART B (AEROPLANES)
Part B Aircraft operating information.
1. Certification limitations and operating limitations.
1.1 A description of the certified limitations and the applicable operational limitations including:
(a) Certification status;
(b) Passenger seating configuration for each aeroplane type including a pictorial
presentation;
(c) Types of operation that are approved (e.g. IFR/VFR, CATII/III, RNP Type, flights
in known icing conditions etc.);
(d) Crew composition;
(e) Mass and center of gravity;
(f) Speed limitations;
(g) Flight envelope(s);
(h) Wind limits;
(i) Performance limitations for applicable configurations;
(j) Slope;
(k) Airframe contamination;
(l) System limitations.
2. The normal, abnormal and emergency procedures to be used by the flight crew and the
checklists relating thereto.
2.1 The normal procedures and duties assigned to the crew, the appropriate check-lists, the system
for use of the check-lists and a statement covering the necessary coordination procedures
between flight and cabin crew. The following normal procedures and duties must be included:
(a) Pre-flight;
(b) Pre-departure;
c) Altimeter setting and checking;
d) Taxi, Take-Off and Climb;
(e) Noise abatement;
(f) Cruise and descent;
(g) Approach, Landing preparation and briefing;
(h) VFR Approach;
(i) IFR approach;
(j) Visual Approach and circling;
(k) Missed Approach;
(l) Normal Landing;
(m) Post Landing.

2.2 The emergency procedures and duties assigned to the crew, the appropriate check-lists,
the system for use of the check-lists and a statement covering the necessary coordination
procedures between flight and cabin crew. The following emergency procedures and
duties must be included:
(a) Crew Incapacitation;

(b) Fire and Smoke Drills;
(c) Lightning Strikes;
(d) Distress Communications and alerting ATC to Emergencies;
(e) Engine failure;
(f) System failures;
(g) Guidance for Diversion in case of Serious Technical Failure;
(h) AVAD warning;
(i) Windshear;
(j) Emergency Landing/Ditching;
3. Operating instructions and information on climb performance with all engines operating, if
provided.
4. Flight planning data for pre-flight and in-flight planning with different thrust/power and speed
settings.
4.1 Data and instructions necessary for preflight and in-flight planning. Where applicable,
procedures for engine(s) out operations and flights to isolated airports must be included.
4.2.1 The method for calculating fuel needed for the various stages of flight.
5. The maximum crosswind and tailwind components for each aeroplane type operated and the
reductions to be applied to these values having regard to gusts, low visibility, runway surface
conditions, crew experience, use of autopilot, abnormal or emergency circumstances, or any
other relevant operational factors
6. Instructions and data for mass and balance calculations
6.1 Instructions and data for the calculation of the mass and balance including:
(a) Calculation system (e.g. Index system);
(b) Information and instructions for completion of mass and balance documentation,
including manual and computer generated types;
(c) Limiting masses and centre of gravity for the types, variants or individual aeroplanes
used by the operator; and
(d) Dry Operating mass and corresponding centre of gravity or index.

7. Instructions for aircraft loading and securing of loads.
7.1 Procedures and provisions for loading and securing the load in the aeroplane.
8. Aircraft systems, associated controls and instructions for their use.
8.1 A description of the aeroplane systems, related controls and indications and operating
instructions.
9. The minimum equipment list for the aeroplane types operated and specific operations
authorized.
9.1 The Minimum Equipment List (MEL) and Configuration Deviation List (CDL) taking
account of the aeroplane types and variants operated and the type(s)/area(s) of operation.
The MEL must include the navigational equipment and take into account the required
navigation performance for the route and area of operation.
10. Checklist of emergency and safety equipment and instructions for its use.
11. Emergency evacuation procedures, including type-specific procedures, crew

coordination, assignment of crew’s emergency positions and the emergency duties assigned
to each crew member.
11.1 Instructions for preparation for emergency evacuation including crew coordination and
emergency station assignment.
11.2 Emergency evacuation procedures. A description of the duties of all members of the crew for
the rapid evacuation of an aeroplane and the handling of the passengers in the event of a
forced landing, ditching or other emergency.
12. The normal, abnormal and emergency procedures to be used by the Cabin crew, the
checklists relating thereto and aircraft systems information as required, including
a statement related to the necessary procedures for the coordination between
flight and cabin crew.
12.1 Instructions of procedures for the coordination between flight and cabin crew under all
conditions.
13. Survival and emergency equipment for different routes and the necessary procedures
to verify its normal functioning before takeoff, including procedures to determine the
required amount of oxygen and quantity available.
13.1 A list of the survival equipment to be carried for the routes to be flown and the procedures
for checking the serviceability of this equipment prior to take-off. Instructions regarding
the location, accessibility and use of survival and emergency equipment and its associated
check list(s) must also be included.
13.2 The procedure for determining the amount of oxygen required and the quantity that is
available. The flight profile and number of occupants and possible cabin decompression
must be considered. The information provided must be in a form in which it can be
used without difficulty.
14. The ground-air visual code for use by survivors, as contained in Annex 12.
Note: When necessary information can be found in the Aircraft Flight Manual (AFM), a
reference to the manual including the para, is sufficient.

Operations Manual Part C (Aeroplanes) Chapter 8 Page: 57
CHAPTER 8 - OPERATIONS MANUAL PART C (AEROPLANES)
Part C Routes and aerodromes.
A route guide to ensure that the flight crew will have, for each flight, information relating to
communication facilities, navigation aids, aerodromes, instrument approaches, instrument
arrivals and instrument departures as applicable for the operation, and such other information as
the operator may deem necessary for the proper conduct of flight operations. A Jeppesen manual
is a good example of a route guide.
1. The minimum flight altitudes for each route to be flown.
2. Aerodrome operating minima for each of the aerodromes that are likely to be used as
aerodromes of intended landing or as alternate aerodromes.
3. The increase of aerodrome operating minima in case of degradation of approach or

aerodrome facilities.
4. Instructions for determining aerodrome operating minima for instrument approaches

using HUD and VS
5. The necessary information for compliance with all flight profiles required by regulations,
including but not limited to, the determination of:
a) Take-off runway length requirements for dry, wet and contaminated conditions,
including those dictated by system failures which affect the take-off distance;
b) Take-off climb limitations;
c) En-route climb limitations;
d) Approach climb limitations and landing climb limitations
e) Landing runway length requirements for dry, wet and contaminated conditions,
including systems failures which affect the landing distance; and
f) Supplementary information, such as tire speed limitations.
Note: For Part C of the Operations Manual, material produced by the operator may be
supplemented with or substituted by applicable Route Guide material produced
by a specialized professional company.

Operations Manual Part D (Aeroplanes) Chapter 9 Page: 58
CHAPTER 9 OPERATIONS MANUAL PART D (AEROPLANES)

Part D Training
1. Details of flight crew training programme
1.1 Training syllabi and checking programmes for flight crew.
1.1.1 Conversion training which must include:

(a) Type rating course (if changing to a new type);
(b) Operators course (if changing to a new operator);
(c) Supervised Line Flying;
(d) Crew resource management training.
1.1.2 Recurrent training and checking which must include:
(a) Type or variant of aeroplane on which the crew member is certificated to operate;
(b) Ground refresher training;
(c) Aeroplane/ flight simulator training;
(d) Emergency and safety equipment training and checking;
(e) CRM training;
(f) Line checks.
1.1.3 Route/Role/Area competence qualification.
1.1.4 Special training for special operations.
2. Details of cabin crew duties training programme.
2.1 Training syllabi and checking programmes for cabin crew including:
(a) Initial training;
(b) Conversion and difference training;
(c) Recurrent training;
(d) Refresher training;
3. Details of the flight operations officer/flight dispatcher training programme when employed
in conjunction with a method of flight supervision.
3.1 Training syllabi and checking programmes for all relevant items pertaining to their duties.
Note : The above training programmes shall include the following procedures:
a) Procedures for training and checking
b) Procedures to be applied in the event that personnel do not achieve or maintain the
required standards.
c) Procedures to ensure that abnormal or emergency situations requiring the
application of part of or all of abnormal or emergency procedures and simulation of
IMC by artificial means, are not simulated during commercial air transportation flights.
d) Description of documents to be stored and storage period.

Operations Manual Part A (Helicopters) Chapter 10 Page: 59
CHAPTER 10 - OPERATIONS MANUAL PART A (HELICOPTERS)

Part A GENERAL
0 Administration and control of Operations Manual
0.1 Introduction
(a) A statement that the manual complies with all applicable regulations and with the
terms and conditions of the applicable Air Operator Certificate.
(b) A statement that the manual contains operational instructions that are to be complied
with by the relevant personnel.
(c) A list and brief description of the various parts, their contents, applicability and use.
(d) Explanations and definitions of terms and words needed for the use of the manual.
0.2 System of amendment and revision

(a) Who is responsible for the issuance and insertion of amendments and revisions?
(b) A record of amendments and revisions with insertion dates and effective dates.
(c) A statement that handwritten amendments and revisions are not permitted except in
situations requiring immediate amendment or revision in the interest of safety. Such
temporary amendments must be authenticated by signature and stamp of a responsible
person as per standard revision procedure.
(d) A description of the system for the annotation of pages and their effective dates.
(e) A list of effective pages.
(f) Annotation of changes (on text pages and, as far as practicable, on charts and
diagrams).
(g) Temporary revisions.
(h) A description of the distribution system for the manuals, amendments and revisions.
(i) A type of manual (ring binder) where replacement of sheets is possible.
(j) A handy type of manual possible to study in the cockpit.
1. Instructions outlining the responsibilities of operations personnel pertaining to the

conduct of flight operations
1.1 Organization and responsibilities.
1.1.1 Organizational structure. A description of the organizational structure including the

general company organogram and operations department organogram. The organogram
must depict the relationship between the Operations Department and the other
Departments of the company. In particular, the subordination and reporting lines of all
Divisions, Departments etc., which pertain to the safety of flight operations, must be
shown.
1.1.2 Supervision of the operation by the operator. A description of the system for supervision
of the operation by the operator. This must show how the safety of flight operations and
the qualifications of personnel are supervised. In particular, the procedures related to the
following items must be described:
(a) License and qualification validity;

(b) Competence of operations personnel; and
(c) Control, analysis and storage of records, flight documents, additional information and
data.
1.1.3 System of promulgation of additional operational instructions and information. A

description of any system for promulgating information which may be of an operational
nature but is supplementary to that in the Operations Manual. The applicability of this
information and the responsibilities for its promulgation must be included.
1.1.4 Accident prevention and flight safety program. A description of the main aspects of the
flight safety program.
1.1.5 Operational control. A description of the procedures and responsibilities necessary to

exercise operational control with respect to flight safety.
1.1.6 Approved personnel. The name of each approved personnel responsible for flight
operations, the maintenance system, crew training and ground operations.
1.1.7 Responsibilities and duties of operations management personnel. A description of the

duties, responsibilities and authority of operations management personnel pertaining to
the safety of flight operations and the compliance with the applicable regulations.
1.1.8 Authority, duties and responsibilities of the Pilot-in-Command. A statement defining the
authority, duties and responsibilities of the Pilot-in-Command.
1.1.9 Duties and responsibilities of crew members other than the Pilot-in-Command.
2. Rules limiting the flight time and flight duty periods and providing for adequate rest
periods for flight crew members and cabin crew
2.1 A description of the flight and duty time limitations and rest requirements as applicable
to the operation.

2.2 Conditions under which flight and duty time may be exceeded or rest period may be
reduced and the procedures used to report these modifications.
3. A list of navigational equipment to be carried
3.1 Information about navigation equipment required to be carried can be found in (Insert
local regulation).
4. The circumstances in which a radio listening watch is to be maintained
4.1 ICAO rules require an aircraft operated as a controlled flight to maintain continuous air-
ground voice communication watch, and the operator may have the same requirement for
other types of operations.
5. The method for determining minimum flight altitudes
5.1 A description of the method of determination and application of minimum altitudes
including:
(a) A procedure to establish the minimum altitudes/flight levels for VFR flights; and
(b) A procedure to establish the minimum altitudes/flight levels for IFR flights.
6. The method for determining heliport operating minima
6.1 A difference should be made between aerodrome/heliport which is state approved and
helipad created under the responsibility of the operator and his pilots. For the first type
of landing sites the state defines the content (AIP) whereas for the latter it is the operator,
who has the responsibility to establish and provide relevant information.
6.2 While establishing the heliport operating minima which will apply to any particular
operation, the operator shall take full account of:
i) The type, performance and handling characteristics of the helicopter;
ii) The composition of the flight crew, their competence and experience;
iii) The declared distances;
iv) The adequacy and performance of the available visual and non-visual ground
aids;
v) The equipment available on the heliport for the purpose of navigation
and/or control of the flight path during the approach to landing and the missed
approach;
vi) The obstacles in the approach and missed approach areas and the obstacle
clearance altitude/height for the instrument approach procedure;
vii) The means used to determine and report meteorological conditions;
viii) The obstacles in the climb out areas and necessary clearance margins;
ix) Specifications for elevated heliports/helidecks (Size, weight limitations,
restrictions etc.)
6.3 Policy applicable to helipads

i) Creation;
ii) Type of commercial air transport or aerial work;
iii) Minimum size;
iv) Minimum performance level applicable by the pilot;
v) Location and nature, surface clear or restricted;
vi) Flight crew composition, competence and experience;
vii) The adequacy and performance of the available visual ground aids;
viii) The equipment available for the purpose of navigation during the
approach to landing and the missed approach;
ix) The obstacles in the approach and missed approach areas;
x) The means used to determine and report meteorological conditions;
xi) The obstacles in the climb out areas.
Note: A particular attention regarding the performance level required when one time helipads are
created during the election campaigns, all flights should use the hover “out- of-ground
effect” performance level.
7. Policy for undertaking Operations in Performance Class (PC)1/2/3

7.1 Clear statement of the Helicopter Certification as Category A or Category B.
7.2 For Category A helicopters, the conditions under which PC 1/ 2 operations can be undertaken.
Also specify reference to AFM for calculating performance envelope to conform to PC1/2 as
the case may be.
7.3 For Category B helicopters only PC 3 operations are permitted. State conditions under which
operations will not be undertaken e.g. over congested hostile terrain.
Note: Guidance for deciding helicopter performance and operating limitations can be found in
(Insert local regulation)
8. Safety precautions during refueling with passengers on board
8.1 A description of fuelling procedures, including safety precautions during refueling when
passengers are on Board;
9. Ground handling arrangements and procedures
9.1 A description of the handling procedures to be used when allocating seats and embarking and
disembarking passengers and when loading and unloading the helicopter. Further procedures,
aimed at achieving safety whilst the helicopter is on the ramp, must also be given.
Handling procedures must include:

(a) Children/infants, sick passengers and Persons with Reduced Mobility;
(b) Loading and securing of items in the helicopter;
(c) Permissible size and weight of hand baggage;
(d) Positioning of ground equipment;
(e) Operation of helicopter doors;
(f) Safety on the ramp, including fire prevention, rotor down wash areas;
(g) Start-up, ramp departure and arrival procedures;
(h) Documents and forms for helicopter handling;
(i) Special services required offshore.
Note: A simplified procedure for helicopter below 3,180 kg is acceptable as they usually
have only two access doors.
9.2 Procedures for the refusal of embarkation.
Procedures to ensure that persons who appear to be intoxicated or who demonstrate by manner
or physical indications that they are under the influence of drugs, except medical patients under
proper care, are refused embarkation.
10. Procedures, as prescribed in ICAO Annex 12 Chapter 5, for Pilots-in-command observing an
accident.
Note: A specific helicopter procedure shall be introduced, taking into account the possibility for
helicopter to land or at least to hover on an accident site.
11. The flight crew for each type of operation including the designation of the succession of
command (only applicable with a crew of two or more members).
11.1 Crew Composition. An explanation of the method for determining crew compositions taking
account of the following:
(a) The type of helicopter being used;
(b) The area and type of operation being undertaken;
(c) The phase of the flight;
(d) The minimum crew requirement and flight duty period planned;
(e) Experience (total and on type), recency and qualification of the crew members; and
(f) The designation of the Pilot-in-Command.
11.2 Flight crew incapacitation. Instructions on the succession of command in the event of flight
crew incapacitation (only applicable with a crew of two or more members).

11.3 Operation on more than one type. A statement indicating which helicopters are considered
as one type for the purpose of:
(a) Flight crew scheduling; and
(b) Cabin crew scheduling.
11.4 Qualification requirements. A description of the required license, rating(s), qualification/

competency (e.g. for routes, aerodromes and role, etc.), experience, training, checking and
recency for operations personnel to conduct their duties. Consideration must be given to the
helicopter type, kind of operation and composition of the crew (for specialized activities such
as offshore, mountains, heli ski and EMS).
11.4.1 Flight crew

(a) Pilot-in-Command;
(b) Co-pilot;
(c) Pilot under supervision;
(d) Flight Engineer
(e) Additional flight crew if required e.g. for HEMS/ Hoist Operations
(f) Operation on more than one type or variant.
11.4.2 Cabin crew (applicable only for operations with helicopters of 19 seats or more)
(a) Cabin crew member;
(b) Additional cabin crew member and cabin crew member during familiarization flights;
(c) Operation on more than one type or variant.
11.4.3 Training, checking and supervision personnel

(a) For flight crew;
(b) For cabin crew.
11.4.4 Other operations personnel
11.5 Crew Health Precautions
11.5.1 The relevant regulations and guidance to crew members concerning health as
specified in CAR Chapter 5 Series F Part III including:
(a) Alcohol and other intoxicating liquor;
(b) Narcotics;
(c) Drugs;
(d) Sleeping tablets;
(e) Pharmaceutical preparations;
(f) Immunization;
(g) Scuba diving;

(h) Blood donation;

(i) Meal precautions prior to and during flight;
(j) Sleep and rest.
12. Specific instructions for the computation of the quantities of fuel and oil to be carried,
having regard to all circumstances of the operation including the possibility of the failure
of the power plant for single engine and one or more power plants for multi-engine
helicopter while en route.
12.1 The methods by which the quantities of fuel and oil to be carried are determined and
monitored in flight. This Chapter must also include instructions on the measurement and
distribution of the fluid carried on board. Such instructions must take account of all
circumstances likely to be encountered on the flight, including the possibility of in-flight
replanning and of failure of one or more of the power plants for multi-engine helicopter.
The system for maintaining fuel and oil records must also be described.
13. The conditions under which oxygen shall be used and the amount of oxygen determined.
The operator shall specify and describe the type of equipment used such as bottles, mask,
etc., as well as the applicable limitations and the approval obtained.
13.1 An explanation of the conditions under which oxygen must be provided and used.
13.2 The oxygen requirements specified for:

(a) Flight crew;
(b) Cabin crew; and
(c) Passengers.
14. Instructions for preparation of load and trim sheets.
14.1 The general principles of mass and centre of gravity including:

(a) Definitions;
(b) Methods, procedures and responsibilities for preparation and acceptance of mass
and centre of gravity calculations;
(c) The policy for using either standard and/or actual masses;
(d) The method for determining the applicable passenger, baggage and cargo mass;
(e) The applicable passenger and baggage masses for various types of operations and
helicopter type;
(f) General instruction and information necessary for verification of the various types of
mass and balance documentation in use;
(g) Last Minute Changes procedures;
(h) Specific gravity of fuel and oil;

(i) Seating policy/procedures; and
(j) Standard load plans.
15. Instructions for the conduct and control of ground de-icing/ anti-icing operations.
Operator shall differentiate between the large majority of helicopters not cleared for
flight in icing conditions. In this case a simple information on basic de-icing on the
ground is required. He must also provide the limited icing criteria if the helicopter is
certificated for flight in those conditions as well as flying in icing conditions if properly
certificated.
15.1 A description of the de-icing and anti-icing policy and procedures for helicopters on
the ground. These shall include descriptions of the types and effects of icing and other
contaminants on helicopters whilst stationary, during ground movements and during
take-off. In addition, a description of the fluid types used must be given including:
(a) Proprietary or commercial names;
(b) Characteristics;
(c) Effects on helicopter performance;
(d) Hold-over times; and
(e) Precautions during usage.
16. The specifications for the operational flight plan
16.1 Procedures and responsibilities for the preparation and acceptance of the operational
flight plan. The use of the operational flight plan must be described including samples
of the operational flight plan formats in use. (Differentiate between VFR, Special VFR
and IFR procedures)
17. Standard operating procedures (SOP) for each phase of flight. Differentiate between
PC1/2/3 operations. Also differentiate between VFR, Special VFR and IFR procedures.
A simplified procedure for VFR and Special VFR operations shall be developed. The
SOP should contain
17.1 Flight Preparation Instructions. As applicable to the operation:
17.1.1 Minimum Flight Altitudes.
17.1.2 Criteria for determining the usability of aerodromes/heliports/helidecks.
17.1.3 Methods for the determination of heliport operating minima.

17.1.4 En-route Operating Minima for VFR Flights or VFR portions of a flight and, where
single engined helicopters are used, instructions for route selection with respect to the
availability of surfaces which permit a safe forced landing.
17.1.5 Presentation and Application of Aerodrome/heliport/helideck and En-route Operating

Minima
17.1.6 Interpretation of meteorological information. Explanatory material on the decoding of

MET forecasts and MET reports relevant to the area of operations, including the
interpretation of conditional expressions.
17.1.7 Determination of the quantities of fuel and oil carried.
17.1.8 Mass and balance control.
17.1.9 Operational Flight Plan.
17.1.10 ATS Flight Plan. Procedures and responsibilities for the preparation and submission of
the air traffic services flight plan. Factors to be considered include the means of
submission for both individual and repetitive flight plans.
17.1.11 Operator's Helicopter Technical Log. The responsibilities and the use of the operator's
Helicopter Technical Log must be described, including samples of the format used.
17.1.12 List of documents, forms and additional information to be carried
17.2 Ground handling arrangement and procedures.
17.3 Flight Procedures
17.3.1 Take Off in PC1/2/3
17.3.2 Take Off Flight Path in PC1/2/3
17.3.3 Enroute when operating in PC1/2/3
17.3.4 Approach and Landing in PC1/2/3
17.3.5 VFR/ IFR Policy. A description of the policy for allowing flights to be made under VFR,
or of requiring flights to be made under IFR, or of changing from one to the other.
(Information can be found in CAR Section 9 Series C Part I).
17.3.6 Navigation Procedures. A description of all navigation procedures relevant to the type(s)
and area(s) of operation. Consideration must be given to:

(a) Standard navigational procedures including policy for carrying out independent cross-
checks of keyboard entries where these affect the flight path to be followed by the
helicopter;
(b) RNAV. A description of the relevant RNAV procedures;
(c) In-flight re-planning; and

(d) Procedures in the event of system degradation.
17.3.7 Altimeter setting procedures
17.3.8 Policy and procedures for in-flight fuel management
17.3.9 Adverse and potentially hazardous atmospheric conditions. Procedures for

operating in, and/or avoiding, potentially hazardous atmospheric conditions
including:
(a) Thunderstorms;
Note: Helicopters are not permitted to enter thunderstorms, they must either avoid them or
fly below.
(b) Icing conditions;
Note: Only a limited number of helicopters are certificated for flying in icing conditions;
(c) Turbulence;
(d) Windshear;
(e) Heavy precipitation;
(f) Sand storms;
(g) Mountain waves;
(h) Significant Temperature inversions;
(i) Sea state.
17.3.10 Wake Turbulence and Rotor Downwash. Wake turbulence and rotor downwash
separation, taking into account helicopter types, wind conditions and FATO size and
location. Special attention shall be given to the proximity of high building in congested
areas.
17.4 All Weather Operations. A description of the operational procedures associated with All
Weather Operations (Only applicable for IFR certificated helicopters). (Information can
be found in (Insert local regulation)).
17.5 Special Operations
(a) Offshore Operations
(b) Mountain Operations
(c) Aerial Work Operations
(d) HEMS Operations
Note: Special attention to be given when the helicopter is fitted with special equipment which
may affect the flight characteristics defined by the manufacturer, such as camera mount,
external loads.
17.6 Non-revenue flights. Procedures and limitations for:

(a) Training flights;
(b) Test flights;
(c) Ferry flights;
(d) Demonstration flights; and
(e) Positioning flights
Note: The procedures should include the kind of persons who may be carried on such non-
revenue flights. Instructions on the use of normal checklists and the timing of their Use.
When operating with a crew of two or more members instructions on the use of normal
checks lists and the timing of their use with details on the Silent Checks, Challenge and
Response Checks and the Verbal Checks.
18. Instructions on the maintenance of altitude awareness
18.1 A description to ensure that operations are only conducted along such routes or within
such areas for which:
(a) The performance of the helicopter used is adequate to comply with minimum flight
altitude requirements;
(b) Appropriate maps and charts are available. The operator shall provide a basic set of
maps and charts for VFR operation.
19. Instructions on the clarification and acceptance of ATC clearances, particularly where
terrain clearance is involved
19.1 Instructions to include conditions under which deviations from clearances may be
accepted.
20. Departure and approach briefings
20.1 Briefing procedures. Only applicable with a crew of two or more members.
21. Route, role and area familiarization
21.1 A description of the required qualification/ competency for routes and heliports.
22. Conditions required to commence or to continue an instrument approach (Only

applicable for IFR).
23.1 A description of procedures to be used under which decisions are taken to commence,
continue or discontinue an instrument approach
23. Instructions for the conduct of precision and non-precision instrument approach
procedures (Only applicable for IFR).
23.1 A description of the operational procedures associated with precision and non-precision
instrument approach procedures.
25 Allocation of flight crew duties and procedures for the management of crew workload
during night and IMC instrument approach and landing operations (Only applicable for
IFR)
25.1 A description of the procedures for night and IMC instrument approaches and landing
operations taking in consideration all safety precautions.
26. Information and instructions relating to the interception of civil aircraft including:
(a) Procedures, as prescribed in ICAO Annex 2, for pilots-in-command of intercepted
aircraft; and
(b) Visual signals for use by intercepting and intercepted aircraft, as contained in ICAO
Annex2.
26.1 Self-explanatory. (Can be found in ICAO Annex 2)
27. Details of the accident prevention and flight safety program, including a statement
of safety policy and the responsibility of personnel
27.1 A description of the main aspects of the flight safety programme including;
a) Programmes to achieve and maintain risk awareness by all persons involved in
operations;
b) Evaluation of relevant information relating to accidents and incidents and the
promulgation of related information.
28. Information and instructions on the carriage of dangerous goods, including action to be
taken in the event of an emergency.
Note: Most helicopter operators do not transport dangerous goods and if this is the case they
shall specify it.

28.1 Information, instructions and general guidance on the transport of dangerous goods
including:
(a) Operator's policy on the transport of dangerous goods;

(b) Guidance on the requirements for acceptance, labelling, handling, stowage and
segregation of dangerous goods;
(c) Procedures for responding to emergency situations involving dangerous goods;
(d) Duties of all personnel involved; and
(e) Instructions on the carriage of the operator's employees.
28.2 The conditions under which weapons, munitions of war and sporting weapons may be
carried.
29. Security instruction and guidance
29.1 Security instructions and guidance of a non-confidential nature which must include the
authority and responsibilities of operations personnel. Policies and procedures for
handling and reporting crime on board such as unlawful interference, sabotage, bomb
threats, and hijacking must also be included.
29.2 A description of preventative security measures and training.
Note 1: Parts of the security instructions and guidance may be kept confidential.
Note 2: Operator shall develop a simplified procedure for small helicopters.
30. The search procedure checklist provided
30.1 An operator shall ensure that there is on board a checklist of the procedures to be
followed in searching for a bomb in case of suspected sabotage. The checklist shall be
supported by guidance on a course of action to be taken should a bomb or suspicious
object be found. (Refer ICAO Doc 9811 AN/766).
Note: Operator shall develop a simplified procedure for small helicopters.
31. Instructions and training requirements for the use of Head-up Displays (HUD) or vision
systems (VS) equipment as applicable.

Operations Manual Part B (Helicopters) Chapter 11 Page: 72
CHAPTER 11 OPERATIONS MANUAL PART B (HELICOPTERS)
Part B Aircraft Operating Information.
Note. - When necessary information can be found in the Aircraft Flight Manual (AFM), a
reference to the manual including the para, is sufficient.
1. Certification limitations and operating limitations.
1.1 A description of the certified limitations and the applicable operational limitations
including:
(a) Certification status viz Category A or Category B;
(b) Passenger seating configuration for each helicopter type including a pictorial
presentation;
(c) Types of operation that are approved (e.g. PC1/2/3, IFR/VFR, CAT II/III, RNP
Type, flights in known icing conditions etc.);
(d) Crew composition;
(e) Mass and center of gravity;
(f) Speed limitations;
(g) Performance envelope(s) for conforming to PC1/2/3;
(h) Wind limits;
(i) Performance limitations for applicable configurations;
(j) Slope;
(k) Airframe contamination;
(l) System limitations.
2. The normal, abnormal and emergency procedures to be used by the flight crew and the
checklists relating thereto (Only applicable with a crew of two or more members).
2.1 The normal procedures and duties assigned to the crew, the appropriate check-lists, the
system for use of the check-lists and a statement covering the necessary coordination
procedures between flight and cabin crew. The following normal procedures and duties
must be included:
(a) Pre-flight;
(b) Pre-departure;
(c) Altimeter setting and checking;
(d) Taxi, Take-Off and Take Off Path;
(e) Noise abatement;
(f) En-route;
(g) Approach, Landing preparation and briefing;

(h) VFR Approach;
(i) IFR approach;
(j) Visual Approach and circling;
(k) Missed Approach;
(l) Normal Landing;
(m) Post Landing.
2.2 The emergency procedures and duties assigned to the crew, the appropriate check-lists, the
system for use of the check-lists and a statement covering the necessary coordination
procedures between flight and cabin crew. The following emergency procedures and duties
must be included:
(a) Crew Incapacitation;
(b) Fire and Smoke Drills;
(c) Lightning Strikes;
(d) Distress Communications and alerting ATC to Emergencies;
(e) Engine failure;
(f) System failures;
(g) Guidance for Diversion in case of Serious Technical Failure;
(h) AVAD warning;
(i) Windshear;
(j) Emergency Landing/Ditching;
(k) Main and tail rotor failure.
3. Flight planning data for pre-flight and in-flight planning.
3.1 Data and instructions necessary for preflight and in-flight planning. Where applicable,
procedures for engine(s) out operations and flights to isolated heliports must be included.
3.2 The method for calculating fuel needed for the various stages of flight.
4. Instructions and data for mass and balance calculations
4.1 Instructions and data for the calculation of the mass and balance including:
(a) Calculation system (e.g. Index system);
(b) Information and instructions for completion of mass and balance documentation,
including manual and computer generated types;
(c) Limiting masses and centre of gravity for the types, variants or individual helicopters
used by the operator; and
(d) Dry Operating mass and corresponding centre of gravity or index.

5. Instructions for aircraft loading and securing of loads.
5.1 Procedures and provisions for loading and securing the load in the helicopter.
6. Aircraft systems, associated controls and instructions for their use.
6.1 A description of the helicopter systems, related controls and indications and operating
instructions.
7. The minimum equipment list for the helicopter types operated and specific operations
authorized.
7.1 The Minimum Equipment List (MEL) taking account of the helicopter types and variants
operated and the type(s)/area(s) of operation. The MEL must include the navigational
equipment and take into account the required navigation performance for the route and area
of operation.
8. Checklist of emergency and safety equipment and instructions for its use.
9. Emergency evacuation procedures, including type-specific procedures, crew coordination,

assignment of crew’s emergency positions and the emergency duties assigned to each crew
member.
9.1 Instructions for preparation for emergency evacuation including crew coordination and
emergency station assignment.
9.2 Emergency evacuation procedures. A description of the duties of all members of the
crew for the rapid evacuation of a helicopter and the handling of the passengers in the event
of a forced landing, ditching or other emergency.
10. The normal, abnormal and emergency procedures to be used, the checklists relating thereto
and aircraft systems information as required.
10.1 Instructions of procedures for the coordination between flight and cabin crew under all
conditions.

11. Survival and emergency equipment for different routes and the necessary procedures
to verify its normal functioning before takeoff, including procedures to determine the
required amount of oxygen and quantity available, for continuous flight above 10000 feet
and for mountains operations.
11.1 A list of the survival equipment to be carried for the routes to be flown and the procedures
for checking the serviceability of this equipment prior to take- off. Instructions regarding
the location, accessibility and use of survival and emergency equipment and its associated
check list(s) must also be included.
11.2 The procedure for determining the amount of oxygen required and the quantity that is
available. The flight profile and number of occupants.
12. The ground-air visual code for use by survivors, as contained in ICAO Annex 12.

Operations Manual Part C (Helicopters) Chapter 12 Page: 76
CHAPTER 12 OPERATIONS MANUAL PART C (HELICOPTERS)
Part C Routes and Heliports.
1. A route guide to ensure that the flight crew will have, for each flight, information relating
to communication facilities, navigation aids, aerodromes/heliports helidecks, instrument
approaches, instrument arrivals and instrument departures as applicable for the operation,
and such other information as the operator may deem necessary for the proper conduct of
flight operations.
1.1 A Jeppesen manual is a good example of a route guide.
1.2 Description and limitations for offshore helidecks must be included, if offshore operations
are performed by the operator.
2. The minimum flight altitudes for each route to be flown.
3. Heliport/helideck operating minima for each of the heliport/helideck that are likely to be
used as heliport/helideck of intended landing or as alternate heliports.
4. The increase of heliport/helideck operating minima in case of degradation of approach or

heliport facilities.
5. Instruction for the use of aerodrome operating minima for instrument approaches
applicable to the use of HUD and VS.
.
Note: For Part C of the Operations Manual, material produced by the operator may be
supplemented with or substituted by applicable Route Guide material produced by a
specialized professional company.

Operations Manual Part D (Helicopters) Chapter 13 Page: 77
CHAPTER 13 OPERATIONS MANUAL PART D (HELICOPTERS)
Part D Training
1. Details of flight crew training programme.
1.1 Training syllabi and checking programmes for flight crew.
1.1.1 Conversion training which must include:

(a) Type rating course (if changing to a new type);
(b) Operators course (if changing to a new operator);
(c) Line flying under supervision; and
(d) Crew resource management training.
1.1.2 Recurrent training and checking which must include:

(a) Type or variant of helicopter on which the crewmember is certificated to
operate;
(b) Ground refresher training;
(c) Helicopter/ flight simulator training;
(d) Emergency and safety equipment training and checking;
(e) CRM training;
(f) Line checks; and
(g) Training for specific operations, mountain flying, and off-shore flying.
1.1.3 Route/ Role/ Area competence qualification.
1.1.4 Special training for special operations viz HEMS, winching, external load.
2. Details of cabin crew duties training programme.
2.1 Training syllabi and checking programmes for cabin crew including:
(a) Initial training;
(b) Conversion and difference training;
(c) Recurrent training; and
(d) Refresher training.

Operations Manual Part D (Helicopters) Chapter 13 Page: 78
3. Details of the flight operations officer/ flight dispatcher training program when employed in
conjunction with a method of flight supervision. A simplified procedure shall be developed
by operators having only a small number of helicopters.
3.1 Training syllabi and checking programmes for all relevant items pertaining to their duties.
Note: The above training programs shall include the following procedures:
(a) Procedures for training and checking;

(b) Procedures to be applied in the event that personnel do not achieve or maintain the
required standards;
(c) Procedures to ensure that abnormal or emergency situations requiring the application of
part of or all of abnormal or emergency procedures and simulation of IMC by
artificial means, are not simulated during commercial air transportation flights; and
(d) Description of documents to be stored and storage period.

Qualifications and Level of Experience of Nominated Post Holders Appendix 1 Page: 79
APPENDIX 1 - QUALIFICATIONS AND LEVEL OF EXPERIENCE OF NOMINATED

POST HOLDERS
1. Nomination of Post Holders
Nominated post holders must satisfy DG-BCAA that they possess the appropriate
experience and licensing requirements (if applicable) which are listed below.
In particular cases (as an exception) the DG-BCAA, may accept a nomination which does
not meet requirements in full. In such a circumstance the nominee should be able to
demonstrate his experience /qualifications which the Authority will accept as been
comparable. Such acceptance will depend upon the ability of nominee to perform effectively
the functions associated with the post and the scale of operation.
The nominated post holders should have practical experience and expertise in the
application of aviation safety standards and safe operating practices.
To enable the DG-BCAA to clearly identify the persons responsible for different aspects of
the operation, the applicant must nominate and seek approval for those personnel selected
for following positions. The nomination shall be accompanied by a complete and accurate
resume of the person nominated.
Any subsequent change in approved Nominated post holders should be effected only with
the approval of DG-BCAA.
1.1 Accountable Manager (General Manager / Chief Executive Officer)

Responsible for the overall functioning of the operation, who has corporate authority to
ensure that all operations and maintenance activities can be financed and carried out to the
standard required by the DG-BCAA.
1.2 Head of Flight Operations

Responsible for the conduct and standard of flight operations
1.3 Head of Engineering and Maintenance

Responsible for the conduct and standard of engineering and maintenance
1.4 Head of Training
Responsible for the conduct and standards for all training as required in Operations
Manual Part D, for persons involved with aircraft operations

1.5 Head of Ground Operations
Responsible for the conduct and standard of ground operations.
1.6 Head of airline security
Responsible for the standard of airline security
1.7 Head of in fight services (cabin safety)
Responsible for cabin crew (cabin safety functions). This post holder shall
function under the authority of the Head of Flight Operations.
1.8 Head of Quality
Responsible for the airline quality system
1.9 Head of Safety management (SMS)
Responsible for the airline Safety Management system
1.10 Head of Safety
Responsible for the airline safety
1.11 Chief pilots for each fleet
Responsible for the safe operation of an aircraft fleet
Some of the above positions may be combined, depending on the size and complexity of the
Operation, if the management structure is acceptable to DG-BCAA.
It is not obligatory to use the titles above; however, the offices responsible for the duties
listed in paragraph above must be clearly identified.
As the qualifications and level of experience of the nominated post holders will vary according
to the scope and size of the proposed operation, DG-BCAA Inspectors will use judgment in
deciding whether or not particular experience and qualifications are acceptable.
2. Desirable qualifications of nominated post holders
2.1 Accountable Manager (General Manager / Chief Executive Officer) to be agreed with DG-
BCAA.

2.2 Head of Flight Operations
The nominee shall have at least the following or comparable qualifications.
(a) 2000 hours flight time in operations identical or substantially similar to those proposed
(b) 1000 hours in command of aircraft of the same type or a type substantially similar to the
major type of aircraft proposed to be operated
(c) DG-BCAA License, rating(s) appropriate to the proposed category of operation
(d) Before the commencement of revenue services, hold a P1 endorsement on the major type
of aircraft proposed to be operated. Should the fleet change in the future, the head of line
operations must maintain an endorsement
on at least one major type in current operation.(Note: it is not necessary that the head of line
operations actually operates the company’s aircraft in revenue service, although the person
appointed may choose to do. The requirement is that the head of line operations be
personally experienced in the manner in which the company requires its major type of
aircraft to be operated)
(e) The candidate’s performance within the past 5 years, should be such that there is no doubt
as to his character, integrity or judgment in relation to flight operations. He should also have
a history of maintenance of and compliance with regulatory requirements.
2.3 Head of Engineering and Maintenance
(a) The Head of Maintenance/Engineering or Head of Maintenance (as applicable), is

responsible to the DG-BCAA for ensuring that the terms and conditions stipulated in the
MCM approved by the DG-BCAA are complied with. This will guarantee that responsibility
for taking corrective action for any deficiencies that will be identified by the DG-BCAA is
vested at the highest level in the organization management structure, thus ensuring that the
executive authority is in place for safe practices.
(b) The holder of this position should be approved by the DG-BCAA and it must be filled
with an officer who satisfies the following requirements:
(i) Has a minimum of 10 years’ experience in the aviation field acceptable to the DG-BCAA
of which five years should be at a supervisory level.
(ii) Pass the Air Legislation examination for AMEs and has proven knowledge in airworthiness
regulatory systems in force and knowledge to apply those requirements in managing civil
aviation activities.

2.4 Head of Training
(a) 1000 hours flight time in operations identical or substantially similar to those proposed
(b) 1000 hours in command of aircraft of the same type or substantially similar to those
proposed to be operated.
(c) 500 hours as an unrestricted check pilot on the same type of aircraft or an aircraft
substantially
(d) Hold a license and rating(s) appropriate to the proposed operations
(e) Shall have held an examiner approval in the preceding 5 years on one of types of aircraft to
be operated, and
(f) The candidate’s performance within the past 5 years should be such that there is no doubt
as to his character, integrity or judgment in relation to flight operations and maintenance of
regulatory requirements.
2.5 Head of Ground Operations
To be agreed with DG-BCAA.
2.6 Head of Airline Security
2.7 Head of in fight services (cabin safety)
(a) Two years’ experience in a reputed airline as a manager in In-flight services section;or
(b) Five years’ experience as an instructor handling cabin crew in an airline; or
(c) Person acceptable to the Authority with knowledge in related regulations pertaining to
aviation.
2.8 Head of Quality
(a) The Manager Quality Assurance is responsible to CEO to manage the Quality standards of
the organization, administer and monitor the standards necessary to ensure full compliance
with the terms of approval. Vest all requirements pertaining to the airworthiness of aircraft,
its equipment and supporting facility.
(b) The position should be filled with a person holding the following qualifications and he/she
shall be acceptable to the DG-BCAA.
(c) Has a minimum of 7 years of aviation maintenance experience acceptable to the DG-BCAA
of which 3 years should be at a supervisory level in civil aircraft maintenance discipline.

(i) Hold or has held an AME licence for a period more than three years and
(ii) Has had at least three years of diversified maintenance experience on large
aircraft with an Air Carrier or Approved Maintenance organization.
(iii) Holder of at least type Approvals to certify the aircraft operated by the
prospective air operator.
(iv) Awarded with a course certificate to cover Airworthiness Management course
for a period not less than 3 weeks and is acceptable to the DG-BCAA.
(v) Should have qualified Quality Assurance Inspectors working under him, who
holds necessary type approvals to carryout quality functions on all types of
aircraft operating under the AOC.
2.9 Head of Safety Management Systems To be agreed with DG-BCAA.
2.10 Head of Safety
2.10 Chief pilots for each fleet

Check List
Assessment of Operations Manual – Part A (Aeroplanes) Page: 84
1A
CHECKLIST–01A ASSESMENT OF OPERATIONS MANUAL – PART A

(AEROPLANES)
This Check List is to be used by Flight Operations Inspectors to assess the Operations Manual
Part A submitted by the Operator.
Name of the Operator:
List all manuals submitted by the Operator complementing the requirements of
Operations Manual Part A with revision number and effective date
S No. Manual Revision No.
/Effective date
1. Operations Manual Part A xx/dd-mm-yy

2.
3.
4.
5.
6.
7.
8.
 Check that items listed below are incorporated in the Operators’ Manuals if applicable. Fill the
Satisfactory / Unsatisfactory column. If Unsatisfactory a remark is required
 For provisions requiring mandatory approval “Approval” is annotated in the remarks column. All
other provisions need technical evaluation. The “Approval” provisions will be transferred to the
approval page as per Insert local regulation (Annexure). For provisions requiring airworthiness,
cabin safety or dangerous goods directorate/division input, the FOI will process after input from
respective directorate/division. The FOI needs to refer to Chapter 6 of BCAP 4500 for contents
of OM Part A
S No. Provision Remarks Satisfactory/ Not
Satisfactory/ Not
Applicable
1. OM A 1
2. OM A 2 Approval
3. OM A 3 Approval
4. OM A 4 Approval
5. OM A 5
6. OM A 6 Approval
7. OM A 7 Approval
8. OM A 8
9. OM A 9
10. OM A 10

Check List
Assessment of Operations Manual – Part A (Aeroplanes) Page: 85
1A
11. OM A 11
12. OM A 12
13. OM A 13
14. OM A 14
15. OM A 15
16. OM A 16
17. OM A 17
18. OM A 18
19. OM A 19
20. OM A 20
21. OM A 21
22. OM A 22
23. OM A 23
24. OM A 24 Approval
25 OM A 25
26. OM A 26
27. OM A 27
28. OM A 28
29. OM A 29
30. OM A 30
31. OM A 31
32. OM A 32
33. OM A 33
34. OM A 34
35. OM A 35
36. OM A 36
37. OM A 37
38. OM A 38
39. RVSM, PBN, Approval
40. MNPS Approval
41. ETOPS/EDTO Approval
42. Single pilot Night IFR Approval
43. Single engine Night/IMC Approval
General remarks:
Signature of Flight Operations Inspector:
Name of Flight Operations Inspector:
Date:

Check List
Assessment of Operations Manual – Part B (Aeroplanes) Page: 86
2A
CHECKLIST–02A ASSESMENT OF OPERATIONS MANUAL – PART B

(AEROPLANES)
Part B submitted by the Operator.

Operations Manual Part B with revision number and effective date
S No. Manual Revision no./Effective
date
1. Operations Manual Part B xx/dd-mm-yy
2.
3.
4.
5.
6.
7.
8.
Check that items listed below are incorporated in the Operators’ Manuals if applicable. Fill the
For provisions requiring mandatory approval “Approval” is annotated in the remarks column. All other
provisions need technical evaluation. The “Approval” provisions will be transferred to the approval
page as per(Insert local regulation). For provisions requiring airworthiness, cabin safety or dangerous
goods directorate/division input, the FOI will process after input from respective directorate/division.
The FOI needs to refer to Chapter 7 of BCAP 4500 for contents of OM Part B
Satisfactory/ Not
Applicable
1. OM B 1
2. OM B 2
3. OM B 3
4. OM B 4
5. OM B 5
6. OM B 6
7. OM B 7
8. OM B 8
9. OM B 9 Approval
10. OM B 10

Check List
Assessment of Operations Manual – Part B (Aeroplanes) Page: 87
2A
11. OM B 11
12. OM B 12
13. OM B 13
14. OM B 14
15. AOM additional safety margin Approval
16.
17.
18.
19.
20.
General remarks:
Date:

Check List
Assessment of Operations Manual – Part C (Aeroplanes) Page: 88
3A
CHECKLIST–03A ASSESMENT OF OPERATIONS MANUAL – PART C

(AEROPLANES)
Part C submitted by the Operator.
Operations Manual Part C with revision number and effective date
S No. Manual Revision
no./Effective date
1. Operations Manual Part C xx/dd-mm-yy
2.
3.
4.
5.
approval page as per (Insert local regulation). For provisions requiring airworthiness, cabin safety
or dangerous goods directorate/division input, the FOI will process after input from respective
directorate/division. The FOI needs to refer to Chapter 8 of BCAP 4500 for contents of OM Part C

Satisfactory/ Not
Applicable
1. OM C 1
2. OM C 2
3. OM C 3
4. OM C 4
5. OM C 5
6.
7.
8.
General remarks:
Date:

Check List
Assessment of Operations Manual – Part C (Aeroplanes) Page: 89
4A
CHECKLIST–04A ASSESMENT OF OPERATIONS MANUAL – PART D

(AEROPLANES)
Part D submitted by the Operator.
Operations Manual Part D with revision number and effective date
S No. Manual Revision No
/Effective date
1. Operations Manual Part D xx/dd-mm-yy
2.
3.
4.
5.
directorate/division. The FOI needs to refer to Section 9 of BCAP 4500 for contents of OM Part
D
S No Provision Remarks Satisfactory/ Not
Satisfactory/ Not
Applicable
1. OM D 1 Approval
2. OM D 2 Approval
3. OM D 3 Approval
4. Use of FSTD Approval
5. Training in DG Approval
6.
7.
8.
General remarks:
Date:

Check List
Assessment of Operations Manual – Part A (Helicopters) Page: 90
1H
CHECKLIST–01H ASSESSMENT OF OPERATIONS MANUAL – PART A

(HELICOPTERS)
Part A submitted by the Operator.
Operations Manual Part A with revision number and effective date
S No. Manual Revision No./
Effective date
1. Operations Manual Part A xx/dd-mm-yy
2.
3.
4.
5.
6.
7.
8.
 Check that items listed below are incorporated in the Operators’ Manuals if
applicable. Fill the Satisfactory / Unsatisfactory column. If Unsatisfactory a remark is
required
directorate/division.Provision
S No. The FOI needs to refer to Section 10 of BCAP 4500 for contents
Remarks of OM Part
Satisfactory/
A Not Satisfactory/
Not Applicable
1. OM A 1
2. OM A 2 Approval
3. OM A 3 Approval
4. OM A 4
5. OM A 5 Approval
6. OM A 6 Approval
7. OM A 7 Approval
8. OM A 8
9. OM A 9
10. OM A 10
11. OM A 11
12. OM A 12
13. OM A 13

Check List
Assessment of Operations Manual – Part A (Helicopters) Page: 91
1H
14. OM A 14
15. OM A 15
16. OM A 16
17. OM A 17
18. OM A 18
19. OM A 19
20. OM A 20
21. OM A 21
22. OM A 22
23. OM A 23
24. OM A 24
25 OM A 25
26. OM A 26
27. OM A 27
28. OM A 28
29. OM A 29
30. OM A 30
31. OM A 31
32. PBN Approval
33.
34.
35.
36.
37.
38.
General remarks:
Date:

Check List
Assessment of Operations Manual – Part B (Helicopters) Page: 92
2H
CHECKLIST–02H ASSESMENT OF OPERATIONS MANUAL – PART B

(HELICOPTERS)
Part B submitted by the Operator.
Operations Manual Part B with revision number and effective date
S No. Manual Revision no./
Effective date
1. Operations Manual Part B xx/dd-mm-yy
2.
3.
4.
5.
6.
7.
8.
 Check that items listed below are incorporated in the Operators’ Manuals if applicable. Fill
the Satisfactory / Unsatisfactory column. If Unsatisfactory a remark is required
 For provisions requiring mandatory approval “Approval” is annotated in the remarks column.
All other provisions need technical evaluation. The “Approval” provisions will be transferred to
the approval page as per (Insert local regulation). For provisions requiring airworthiness, cabin
safety or dangerous goods directorate/division input, the FOI will process after input from
respective directorate/division. The FOI needs to refer to Section 11 of BCAP 4500 for contents
S No. of OM Part BProvision Remarks Satisfactory/
Not Satisfactory/ Not
Applicable
1. OM B 1
2. OM B 2
3. OM B 3
4. OM B 4
5. OM B 5
6. OM B 6
7. OM B 7
8. OM B 8
9. OM B 9 Approval
10. OM B 10
11. OM B 11
12. OM B 12
13.

Check List
Assessment of Operations Manual – Part B (Helicopters) Page: 93
2H
14.
15.
16.
17.
18.
19.
20.
General remarks:
Date:

Check List
Assessment of Operations Manual – Part C (Helicopters) Page: 94
3H
CHECKLIST–03H ASSESMENT OF OPERATIONS MANUAL – PART C

(HELICOPTERS)
This Check List is to be used by Flight Operations Inspectors to assess the
Operations Manual Part C submitted by the Operator.
List all manuals submitted by the Operator complementing the requirements of Operations
Manual Part C with revision number and effective date
Effective date
1. Operations Manual Part C xx/dd-mm-yy
2.
3.
4.
5.
required
Sl directorate/division. The FOI needs to refer to Remarks
Provision Section 12 of CAP 8100 for contents of OM Part
Satisfactory/
No. C Not Satisfactory/
NotApplicable
1. OM C 1
2. OM C 2
3. OM C 3
4. OM C 4
5. OM C 5
6.
7.
8.
General remarks:

Date:

Check List
Assessment of Operations Manual – Part D (Helicopters) Page: 95
4H
CHECKLIST–04H ASSESMENT OF OPERATIONS MANUAL – PART D

(HELICOPTERS)
Part D submitted by the Operator.
Operations Manual Part D with revision number and effective date
Effective date
1. Operations Manual Part D xx/dd-mm-yy
2.
3.
4.
5.
required
approval page as per BANRs and BCARs. For provisions requiring airworthiness, cabin safety or
dangerous goods directorate/division input, the FOI will process after input from respective
S Nodirectorate/division. The FOI needs to refer to Section
Provision 13 of BCAP 4500 forSatisfactory/
Remarks contents of OM Part
D Not Satisfactory/ Not
Applicable
1. OM D 1 Approval
2. OM D 2 Approval
3. OM D 3 Approval
4. Use of FSTD Approval
5. Training in DG Approval
6.
7.
General remarks:

Date:

Approval Page For Operations Manual (Aeroplanes) Annexure 1 Page: 96
Annexure 1 APPROVAL PAGE FOR OPERATIONS MANUAL (AEROPLANES)
Name of Operator:
In accordance with BANRs and BCARs, the following contents of the Operations Manual are approved
S No Provision BCARs Reference Operations Manual Reference

(Sec, Series, Part) Chapter/Section Revision No
/Pages and Date
1 Method for establishing minimum flight
altitudes
2. Method for determining aerodrome
operating minima
3. Additional requirements for single pilot
operations under instrument flight rules
(IFR) at night
4. Flight time, flight duty periods and rest
5. periods extended range operations
Specific
6. Additional requirements for operations of
single-engine turbine powered aeroplanes
at night and/or in instrument
meteorological conditions (IMC)
7. Aircraft-specific minimum equipment list

(MEL)
8. Performance-based navigation operations
9. MNPS operations
10. RVSM operations
11. Procedures for electronic navigation data
management
12. Flight crew training programmes
13. Training in the transport of dangerous
goods
14. Aerodrome additional safety margin
15. Pilot-in-command area, route and
aerodrome qualifications
16. Use of flight simulation training devices
17. Method of control and supervision of
flight operations
18. Cabin attendant training programmes

Approval Page For Operations Manual (Aeroplanes) Annexure 1 Page: 97
Name of Operator:
Conditions:
a) Other elements in BANRs and BCARs, which are not covered in the above list, but
require DG BCAA approval, shall be issued with a letter of approval.
b) Elements which do not require specific approval are therefore accepted, provided they
do not contravene with any applicable regulations.
c) Operations Manual Part B and C, issued by aircraft manufacturer or approved organization,
shall be amended or revised so that the instruction and information contained therein are
kept up to date. If the revisions of these manual affect any of the approval element,
notification and approval from DG-BCAA is required.
d) This page (s) is an Official Approval Document and shall be incorporated into the
Operations Manual.
Date:

Approval Page For Operations Manual (Helicopters) Annexure 2 Page: 98
Annexure 2 - APPROVAL PAGE FOR HELICOPTER OPERATIONS MANUAL
Name of Operator:
In accordance with BANRs, and BCARs, the following contents of the Operations Manual are approved
Sl No Provision BCARs Operations Manual Reference

Reference (Sec, Chapter/Section Revision No
Series, Part) /Pages and Date
1 Method for establishing minimum
flight altitudes
2. Method for determining aerodrome
operating minima
3. Conditions for
Operations in
4. Performance Classduty
Flight time, flight 1/2/3periods and rest
5. periods
All Weather Operations (For IFR
Certified helicopters)
6. Method of control and supervision of
flight operations
7. Aircraft-specific
minimum equipment
8. list crew training programmes
Flight
9. Pilot-in-command area, route and
role qualifications
10. Cabin crew training programmes
11. Training in the transport of dangerous
12. goods
Performance-based navigation

Approval Page For Operations Manual (Helicopters) Annexure 2 Page: 99
Name of Operator:
Conditions:
e) Other elements in (Insert local regulation), which are not covered in the above list, but require
DG-BCAA approval, shall be issued with a letter of approval.
f) Elements which do not require specific approval are therefore accepted, provided they do not
contravene with any applicable regulations.
g) Operations Manual Part B and C, issued by aircraft manufacturer or approved organization, shall be
amended or revised so that the instruction and information contained therein are kept up to date. If
the revisions of these manual affect any of the approval element, notification and approval from
DG-BCAA is required.
h) This page (s) is an Official Approval Document and shall be incorporated into the Operations
Manual.
Signature of Chief Flight Operations Inspector:
Name of Chief Flight Operations Inspector:
Date:

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BCAP 4500

Approved by the Director General

Record of Revisions General Page: 1

REVISION NUMBER DATE ENTERED ENTERED BY

Rev : 00 Bhutan Civil Aviation Authority August .2017

List of Effective Pages General Page: 2

LIST OF EFFECTIVE PAGES

Rev : 00 Bhutan Civil Aviation Authority August .2017

List of Effective Pages General Page: 3

Rev : 00 Bhutan Civil Aviation Authority August .2017

History of Revisions General Page: 4

Revision Number Particulars of Revision Effective Date

Rev : 00 Bhutan Civil Aviation Authority August .2017

Table of Contents General Page: 5

CHAPTER 1-INTRODUCTION ........................................................................................................... 24

CHAPTER 2 - GENERAL RULES FOR THE PREPARATION OF OPERATIONSMANUAL…27

2.1 GENERAL RULES ................................................................................................................. 27

CHAPTER 3 - ADMINISTRATION OF THE OPERATIONS MANUAL ...................................... 30

Rev : 00 Bhutan Civil Aviation Authority August .2017

Table of Contents General Page: 6

CHAPTER 4 - REQUIRED TECHNICAL SAFETY EVALUATIONS.......................................33

CHAPTER 5 - STRUCTURE OF THE OPERATIONS MANUAL ..............................................39

CHAPTER 6 – OPERATIONS MANUAL PART A (AEROPLANES) ..............................................40

Rev : 00 Bhutan Civil Aviation Authority August .2017

Table of Contents General Page: 7

CHECKLIST–01A ASSESSMENT OF OPERATIONS MANUAL – PART A (AEROPLANES) 84

Rev : 00 Bhutan Civil Aviation Authority August .2017

Foreword General Page: 8

Bhutan Civil Aviation Authority

Rev : 00 Bhutan Civil Aviation Authority August .2017

Abbreviations General Page: 9

Rev : 00 Bhutan Civil Aviation Authority August .2017

Abbreviations General Page: 10

ECAM Electron centralized aircraft monitor

Abbreviations General Page: 11

MEL Minimum equipment list

Abbreviations General Page: 12

TODA Take-off distance available

Rev : 00 Bhutan Civil Aviation Authority August .2017

Definitions General Page: 13

Following definitions shall apply to all users of this manual.

Aerodrome Operating Minima: The limits of usability of an aerodrome for:

b) landing in 2D i n s t r u m e n t approach operations, expressed in terms of visibility and/or

c) Landing in 3D instrument approach operations, expressed in terms of visibility and/or runway

Alternate aerodrome: An aerodrome to which an aircraft may proceed when it becomes

Definitions General Page: 14

Definitions General Page: 15

Cruising level: A level maintained during a significant portion of a flight.

Decision altitude/height (DA/H): A specified altitude or height in a 3D instrument approach

Rev : 00 Bhutan Civil Aviation Authority August .2017

Definitions General Page: 16

Rev : 00 Bhutan Civil Aviation Authority August .2017

Definitions General Page: 17

Definitions General Page: 18

Human Factors Principles: Principles which apply to aeronautical design, certification,

Instrument meteorological conditions (IMC): Meteorological conditions expressed in terms of

a) a two-dimensional (2D) instrument approach operation, using lateral navigation

Instrument approach procedure (IAP). A series of predetermined manoeuvres by reference to

Non-precision approach (NPA) procedure. An instrument approach procedure designed for 2D

Rev : 00 Bhutan Civil Aviation Authority August .2017

Definitions General Page: 19

Approach procedure with vertical guidance (APV). A performance-based navigation (PBN)