SUNAY SANTOSH BHAGAT

Address:
902-Tricity Symphony,
Sector 34/C,
Kharghar-410210

Email: sunaybhagat1@gmail.com
Contact no: 07977081817/7738403639

CAREER OBJECTIVE
 To work in a progressive, dynamic and growth oriented organization in Hospitality
& Aviation Sector, also adding value to their training and development functions
and achieve a long term mutually beneficial relationship.
                                                     
PERSONAL QUALIFICATION
Diploma in CABIN CREW from INSPIRE ACADEMY, Andheri West, Mumbai.
Aviation (ALTP) from I.I.A.M, Kalyan, Mumbai.
 Aviation.
 Airport Ground Handling Operations.
 Travel & Tourism – General Travel Knowledge.
 Galileo (Fare Construction).
 Grooming, Personality development, Soft skills, Communication skills.
 Hospitality.
 Live training session of Food and Beverage services.

ACADEMIC QUALIFICATION
Qualification  Institute Board/ Year Grade
University Obtained
IATA - LEVEL 3 Indian Institute of Govt. Approved 2017- Appeared
CERTIFICATION Aviation Management 20
(ALTP) (I.I.A.M),
Kalyan
Diploma in  INSPIRE ACADEMY, PRIVATE 2016- A GRADE
CABIN CREW & MUMBAI 17
GROUND HANDLING
H.S.C I.E.S Junior College  Maharashtra 2014- 2 Class
nd

State Board 15
S.S.C Little Angels’ High Maharashtra 2012- 1 Class
st

School state board 13

 TOTAL EXPERIENCE - (43 MONTHS)
Organization Worked Worked Job Role
“From” “Till”
EL AL ISRAEL SEP OCT Process Trainer & Passenger Traffic Control
AIRLINES 2015 2018 Officer.
Tech Mahindra MAR SEP Process Trainer For GO-MMT Flights and
2019 2019 Reservations.
 3 Months of notice period served with EL AL ISRAEL AIRLINES,
1 Months of notice period served with Tech Mahindra Limited.

RESPONISBILITIES PERFORMED
(As a Trainer)
 
1. Responsible for the delivery and evaluation of technical & soft skills training on all
aspects of client training
2. Responsible to utilize appropriate delivery techniques in a blended/ scenario/
transmission/ self-based learning environment.
3. Provide Coaching & Feedback and supervision during OJT/Nesting/TQ/Evolution
4. Support Nesting/OJT/TQ/Evolution by observing, measuring and monitoring learners as
needed. 
5. Responsible for self-skilling & certification during periods of un-activity (classroom)
6. Develop non-classroom communication and training materials for e.g. handouts,
reference sheets 
7. Coordinate New Hire, Progression & Enhancement Training activity
8. Assess participant and class performance in FT/CST & Nesting
9. Participate in required client interaction (include effective curriculum feedback and
client visits)
10. Perform other related duties and assignments as required and as assigned by
supervisor or manager.
 OPERATING SYSTEM/COMPUTER PROFICIENCY
 Worked on Windows XP, Vista, 98, Windows 7, 8.
 MS Excel, MS Word, MS PowerPoint & MS outlook.
 ALTEA AMADEUS, SABER, GALILEO, ABACUS (Airline Reservation Systems).
 CRM, Navition, Liaison (BPO Softwares)

PERSONAL INFORMATION
 Name: Sunay Santosh Bhagat
 Date of Birth: th
28 September 1997
 Address:                         902 Tricity Symphony, Sector 34/C,Kharghar 410210.
 Passport number:   Z3996972  Valid up to 15/12/2026
 Nationality:                     Indian
 LANGUAGE KNOWN:    English, Marathi, Hindi, French & Hebrew.
 MARITAL STATUS:   Single.
 HOBBIES/INTERESTS:   Teaching, Travelling & Exploring new places And Swimming.

Declaration
“I hereby declare that the above information’s are true to best of my knowledge”.

Date: ___________
Place:  MUMBAI.

(Sunay Santosh Bhagat)