Project Management-Project Quality and Risk Management

Project Management-Project Quality and Risk Management

Question

1. Project Communication (to be developed by individual)Describe the system that will be

used throughout the project for recording and sharing project information related to
GET THE ANSWER>> https://solutionlly.com/downloads/project-management-project-
quality-and-risk-management
Project Management-Project Quality and Risk Management
Question

1. Project Communication (to be developed by individual)Describe the system that

will be used throughout the project for recording and sharing project information
related to schedule, budget, utilization, and status components. What is an
example of a communication system?Describe the tools and techniques you will
use to capture and report metrics. Describe the frequency with which the metrics
will be captured and how the resulting analysis will be applied and
communicated.
2. Project Human Resource (to be developed by individual)Describe the roles and
responsibilities that need to be filled on the project. Give a rationale for the staff
for the project, assign roles, and describe staff involvement with each major
deliverable. Decide if you will use vendors to supplement the team, and
ascertain their roles and responsibilities as well as your rationale for making the
decision. Describe how staffing changes will be identified, escalated, and
resolved.

9:10 AM (CDT)

Unit 5 - Group Project

Assignment Overview
Type: Group Project
Unit: Project Quality and Risk Management
Due Date: Mon, 6/22/15
Grading Type: Numeric
Points Possible: 165
Points Earned: 0
Deliverable Length: 7–10 slides per student

Go To:
Assignment Details
Scenario
Learning Materials

1/7
Reading Assignment

My Work:
Online Deliverables: Submissions, Discussion Board, Group Live Chat

Scenario
We grade Discussion Boards and Individual Projects using three project criteria: Task
Requirements, Demonstration and Application of Knowledge, and Academic Writing and
Format. We score each project criterion using four performance values: Unsatisfactory,
Developing, Effective, and Proficient. Please see the following tables for the details.

Your company, IRTC Manufacturing Enterprises, is upgrading its legacy billing system.
The system was installed originally ten years ago, and has been upgraded according to
the vendor's schedule, each one taking 9-12 weeks in duration with a team of 2 full time
employees (FTE's).
IRTC will be doing a major upgrade for the new web-based version of the system, in
addition to the mainframe legacy system update. It is anticipated that this upgrade will
take
16-20 weeks in duration; however, everyone has agreed that a more formal scheduling
process should be completed which may change the duration estimate. The project will
involve significant changes to existing business processes, changes to existing jobs, as
well as the creation of several new positions. Customers will be able to view and pay
their
bills on-line, accessing a billing customer service agent when needed. This change,
which will affect both the billing and customer service departments, is expected to
reduce
costs, improve customer satisfaction, and reduce the number of days for outstanding
accounts receivable. The existing customer service staff has some proficiency with web
applications, but the billing staff does not.
To date, the Billing Department has owned the applications, and the director of the
department has been the sponsor for all upgrade projects. For this upgrade, however,
the chief
operations officer has indicated that the Customer Service Department also needs to
play a major role. It will be up to you to determine the project sponsor and steering
committee structure and participants. You will do this during the initiation phase.
You have been chosen to be the project manager; you will be on the project 30 hours a
week and your rate is $125 per hour. You have significant experience with the system
and
have managed previous upgrade projects. You have acted as a business analyst,
developer, and tester for projects on this package in the past. You will select your team,
which
will consist of several IT staff, supplemented by staff from the vendor. You have been
told you can have up to 2.5 IRTC FTEs, in addition to yourself, for the duration of the
project.
(The list of available people is described in the Phase Two task.)
The vendor's role is to be determined by you; their consultants cost $140 an hour for
business analysts, $120 an hour for technical architects, $100 an hour for programmers
or
testers, and $90 an hour for instructional designers, trainers, or technical writers. You
2/7
have a budget of $100,000 for vendor resources. You may supplement your team with
vendors based on the holes in your IRTC team. For example, you may choose to have
the vendor provide programmers if you choose not to have any of the internal staff
provide
programming resources, if your budget permits.
You will follow your organization's standard methodology for a package upgrade. Part of
that process includes the development and delivery of documentation and training
materials--a responsibility generally filled by the IRTC IT training group. You have
access to .5 FTE for the duration of the project to develop and deliver the materials. The
person
with the most experience on the package and current training/documentation will be
unavailable to the project due to other projects; however, the vendor has adequate
materials
that can be purchased for an additional $6,500. You will need to determine the training
needs, analyze the costs associated with each option, and determine the project's
scope.
With this version, the vendor also has another software add-on that supports the
integration of your existing customer service system with the billing system's customer
service
functions. There is not a decision yet as to which customer service system will be used,
whether or not they will be integrated, and the extent to which customer databases will
be

that can be purchased for an additional $6,500. You will need to determine the training
needs, analyze the costs associated with each option, and determine the project's
scope.
With this version, the vendor also has another software add-on that supports the
integration of your existing customer service system with the billing system's customer
service
functions. There is not a decision yet as to which customer service system will be used,
whether or not they will be integrated, and the extent to which customer databases will
be
integrated (if at all). According to the vendor, the installation of the add-on will cost
$25,000 and take an additional four weeks.

Assignment Details
My Group: Group 2

Email Group

Group Member

Contact

Group Work Submissions

Kee, Rocklyn

rocklyn.kee@student.ctuonline.edu
3/7
No submissions

Miranda, Jenny

jenny.miranda7@student.ctuonline.edu

No submissions

Assignment Description
Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and
late submissions will be assigned a late penalty in accordance with the late penalty
policy found in the syllabus. NOTE: All submission posting times are based on midnight
Central Time.
In this assignment, your group will develop a presentation to be given to the project
sponsor. The presentation will be developed and presented by each individual in the
group;
however, it must have a consistent look and feel. The group will need to work together to
define the project's parameters because the plan's components relate to one
another, and the members will need to work together to ensure that there is no
redundancy or gaps in the presentation. The information must flow together as if one
project
manager created all of it.
Project Plan (to be developed by entire group)
Provide an introduction to the project. Develop the project charter, and identify the
project sponsor and customer. Describe the components of the project plan, how it will
be
used throughout the project, and its benefit to the sponsor
Project Scope (to be developed by entire group)
Discuss and come to a consensus on the scope of the project, including the major
deliverables and the items that are not part of the scope. Using your knowledge of a
packaged system upgrade, describe the interim deliverables that will be created as part
of the development process. Discuss how the scope will be approved and how
changes to the scope will be documented, reviewed, and approved. Use the Small
Group Discussion Board.
Project Human Resource (to be developed by individual)
Describe the roles and responsibilities that need to be filled on the project. Give a
rationale for the staff for the project, assign roles, and describe staff involvement with
each
major deliverable. Decide if you will use vendors to supplement the team, and ascertain
their roles and responsibilities as well as your rationale for making the decision.
Describe how staffing changes will be identified, escalated, and resolved.
Project Schedule (to be developed by individual)
Use a work breakdown structure or similar tool to explain the major activities that will be
completed as part of the project. Describe the major milestones for the project. For
each milestone, identify the associated deliverable, the approximate effort involved in
creating the deliverable, and the people involved. For 2 of the milestones, detail the
activities to be completed to achieve the milestone. Be sure to address dependencies,
duration, and resource effort. Describe how changes to the schedule will be identified,
escalated, and resolved.
4/7
Project Budget (to be developed by individual)
Describe the budgeting process that will be used for the project. Identify the components
of the budget, the items that will need to have costs associated with them, and the
mechanisms that could be used to estimate the project. Describe how changes to the
budget will be identified, escalated, and resolved.
Project Risks (to be developed by individual)
Describe the possible risk events for the project. Identify the high-probability, high-
impact risk events. For each of those risk events, identify the possible actions to mitigate
the risk. Describe how changes to the risk management plan will be identified, reviewed,
and approved.
Project Communication (to be developed by individual)
Describe the system that will be used throughout the project for recording and sharing
project information related to schedule, budget, utilization, and status components.
Describe the tools and techniques you will use to capture and report metrics. Describe
the frequency with which the metrics will be captured and how the resulting analysis
will be applied and communicated.
Project Stakeholders (to be developed by individual)
Describe how stakeholders were identified and analyzed, what tools and techniques
were used to categorize and understand stakeholder interests. Describe your
stakeholders, who they are and what their interests are in the outcome of the project.
Describe the strategies planned to manage stakeholder engagement.
This task will be completed as a true group project. The groups will consolidate the
individual responses into a single presentation. It will be determined by the members of
the group whether the group will have a single member do each section or merge the
responses of each member for the 5 areas of interest listed above.
Assignment Guidelines:
Group Portion
Develop the project plan.
Use the Small Group Discussion Area to collaborate, and produce the slides for the final
project plan.
Develop the scope of the project.
Use the Small Group Discussion Area to collaborate and produce the slides for the final
project scope.
Determine how you will divide the following project management areas of interest among
the group members.
Project human resources
Project schedule
Project budget
Project risks
Project communication
Project stakeholders
Individual Portion
Complete your individual portion of the presentation based on the decision that the
group made previously with regard to the project management areas of interest.
Submit your slides, and allow sufficient time for peer review by the other group
members.

Individual Portion
Complete your individual portion of the presentation based on the decision that the
5/7
group made previously with regard to the project management areas of interest.
Submit your slides, and allow sufficient time for peer review by the other group
members.
Note: Each slide must be submitted with 150–200 words of speaker notes.
If necessary, make any corrections or modifications.
Please add your file.
Final Presentation
As a group, determine how the final presentation will be compiled.
Use the following outline as a guide for the structure of your presentation:
Slide 1: Title slide that identifies all active group members
Slides 2–4: Group project scope and planning statements and brief explanation of how
the group organized the presentation (e.g., merged responses or by
designated areas of interest)
Slide 5 and onward: The presentation portion by students (each slide in the presentation
will identify the contributor of the slide)
Final Slides: Conclusions/recommendations/wrap-up/references
Speaker notes must use properly APA style formatted in-text citations to properly APA
style formatted references of solid academic quality.
Please add your file.
For more information on Group Projects, please read the Group Project Guidelines.
For assistance with your assignment, please use your text, Web resources, and all
course materials.
Course Materials

Reading Assignment
Kerzner; Ch. 16, 17, and 20; A Guide to the Project Management Body of Knowledge
(PMBOK® Guide)—Fifth Edition: Ch. 8 and 11
“PMBOK,” is a registered mark of Project Management Institute, Inc.

Assignment Objectives
Create effective project communications systems to keep stakeholders informed of
project status.
Apply tools and techniques (including personal computer software such as Microsoft
Project and Microsoft Excel) used to plan, execute, and manage successful
projects.
Manage project scope throughout the project life cycle.
Compose project plan and sub-plans that establish how various organizational elements
will work and interface to include problem resolution processes.
Develop a project plan that covers all project groups and knowledge areas.

Other Information
There is no additional information to display at this time.

Legend
Extra Credit

View Assignment Rubric

Privacy Statement
6/7
 Terms and Conditions

© 2015 Colorado Technical University.

All Rights Reserved. Authorized Users Only.

Contact Us

Project Management-Project Quality and Risk Management

Attachments
soln.zip (8.13 KB)

Preview not available.

GET THE ANSWER>> https://solutionlly.com/downloads/project-management-project-

quality-and-risk-management

7/7
Powered by TCPDF (www.tcpdf.org)