The memorandum summarizes a usability test for Asana conducted with a volunteer participant. The test participant struggled with the instructions, which did not provide enough context or guidance. As a result, the participant had difficulties understanding how to use the tool and completing the tasks in a timely manner. To improve the test for future participants, the memo's author plans to add more background information on usability testing and describe Asana as a business collaboration tool. They will also clarify instructions such as pointing out where users should scroll.
The memorandum summarizes a usability test for Asana conducted with a volunteer participant. The test participant struggled with the instructions, which did not provide enough context or guidance. As a result, the participant had difficulties understanding how to use the tool and completing the tasks in a timely manner. To improve the test for future participants, the memo's author plans to add more background information on usability testing and describe Asana as a business collaboration tool. They will also clarify instructions such as pointing out where users should scroll.
The memorandum summarizes a usability test for Asana conducted with a volunteer participant. The test participant struggled with the instructions, which did not provide enough context or guidance. As a result, the participant had difficulties understanding how to use the tool and completing the tasks in a timely manner. To improve the test for future participants, the memo's author plans to add more background information on usability testing and describe Asana as a business collaboration tool. They will also clarify instructions such as pointing out where users should scroll.
I will be observing my volunteer in person. I welcomed my user by saying “I will
be conducting a Usability test for Asana”. My methods were to watch and guide when the participants asked for assistance. In the future I will also mention Asana is a business collaborative tool. The instructions were not clear enough for the participant, I will go back and edit them. The total time for the first test was 2 minutes and 10 seconds. The second test was 1 minute 8 seconds. There were a few errors with my instruction, I did not give enough information to the participant. The user was uncomfortable with the tool and was unsure of how it was used. The user did not like their experience. The user had challenges understanding the tool and the type of test being conducted for it. I expected the user to go through the instruction sheet with ease because I thought I gave enough background information, but we ran into trouble on the site from the instructions. I will be giving more information initially on what a Usability test is and the purpose. I will also mention Asana is a business collaborative tool. They were unclear to the participant so i will add scroll down or to the left for future users. The usability test results were not as expected but I will be improving the usability test to make it easier for the next user. Grading Criteria for Informal Proposal & Usability Test Script
Component Criteria Complete or Not
Complete
Usability Test Memo Formatted as a one-page Complete
memo that matches the group transmittal memo format from the report.
Description of the test Complete
that was run: how did you welcome your user? What questions did you ask? what were your methods for conducting the test? The results of conducting Complete your test: discussion of errors and time on task by user The results of conducting Complete your test: what challenges did the user have? what did you expect your user to do v. what they did
The results of conducting Complete
your test: how did the users rate or describe their experience?
Changes made: discuss Complete
what changes you made to your instructions.
Changes made: discuss Complete
why, pointing to the results of your usability test
(Cambridge Iberian and Latin American Studies) A. C. de C. M. Saunders - A Social History of Black Slaves and Freedmen in Portugal, 1441-1555-Cambridge University Press (1982)