Wha t is the pr ocedur e for ru nning

cour ses and issui ng certifica tes?

The following procedure should be followed when you want to run a Coffee Diploma course:
Inform SCAE via the website that you are running a course. Indicate whether it is an open
course (you wish to advertise it on the SCAE web site) or a closed course (you are holding it inhouse
and do not wish to advertise it). Indicate clearly the following:
• Module and level • Venue • Up to date contact details
• Date(s) of course • Open or closed
Deliver the course and certifications making sure that you inform your candidates that it is
compulsory for them to complete the on-line feedback evaluation in order for them to receive
their certificates. Explain to the candidates that it may take up to 8 weeks before they will
receive their certificates.
Mark the exams as soon as possible to avoid delays in the process, and fill in the report form
on the SCAE website for all attendees of the course, (indicating who passed or failed). It is
essential that the report form is completed fully and accurately with correct personal email
addresses of the attendees and membership numbers, if applicable. l
Make sure there is a clear distinction between students who have passed and failed and inform
SCAE of the pass rate for the course. A fee is only applicable for students who passed. (Failed
attendees are for SCAE information).
Send a copy of the exams to the address below or email a scan of the exams to
education@scae.com. This can also be shared by ZIP file or Dropbox folder.
• SCAE, Oak Lodge Farm, Leighams Road, Bicknacre, Chelmsford, CM3 4HF, United Kingdom.
SCAE will send the Authorised Trainer the invoice. After payment of the invoice and receipt of
the exams, the certificates will be sent to the Authorised Trainer.
SCAE will send the attendees an email survey. This will be used for quality control purposes,
(see further details opposite).
The Authorised Trainer signs the certificates and sends them to the successful students.
SCAE will publish their name on the SCAE website and add the achieved credits towards the
.Coffee Diploma in the SCAE database