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    This document contains survey results from three hospitals - St. Vincent, Lutheran, and Metrohealth - on various patient experience metrics like nurse and doctor communication, staff responsiveness, communication about medicines, cleanliness, quietness, discharge information, care transition, overall hospital rating, and willingness to recommend the hospital. For each metric, the hospitals' percentages are shown in comparison to state and national percentages. St. Vincent met or exceeded national percentages for some metrics but not all, while Lutheran met or exceeded percentages for most metrics. Metrohealth generally scored lower than the other hospitals across most metrics.

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    This document contains survey results from three hospitals - St. Vincent, Lutheran, and Metrohealth - on various patient experience metrics like nurse and doctor communication, staff responsiveness, communication about medicines, cleanliness, quietness, discharge information, care transition, overall hospital rating, and willingness to recommend the hospital. For each metric, the hospitals' percentages are shown in comparison to state and national percentages. St. Vincent met or exceeded national percentages for some metrics but not all, while Lutheran met or exceeded percentages for most metrics. Metrohealth generally scored lower than the other hospitals across most metrics.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    Download as xlsx, pdf, or txt
    79 views2 pages

    Graph Summaries

    Uploaded by

    api-532390799
    This document contains survey results from three hospitals - St. Vincent, Lutheran, and Metrohealth - on various patient experience metrics like nurse and doctor communication, staff responsiveness, communication about medicines, cleanliness, quietness, discharge information, care transition, overall hospital rating, and willingness to recommend the hospital. For each metric, the hospitals' percentages are shown in comparison to state and national percentages. St. Vincent met or exceeded national percentages for some metrics but not all, while Lutheran met or exceeded percentages for most metrics. Metrohealth generally scored lower than the other hospitals across most metrics.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    Download as xlsx, pdf, or txt
    of 2

    Nurse Communication Legend

    Hospital Name Percentage Ohio Percentage National Met/Exceeded Red fill with red text
    St. Vincent 81% 83% 81% 81% Did not meet Green fill with green text
    Lutheran 88% 88%
    Metrohealth 78% 78%

    Doctor Communication
    Hospital Name Percentage Ohio Percentage National
    St. Vincent 83% 81% 83% 82%
    Lutheran 83% 83%
    Metrohealth 77% 77%

    Staff Responsiveness
    Hospital Name Percentage Ohio Percentage National
    St. Vincent 70% 71% 70% 70%
    Lutheran 76% 76%
    Metrohealth 61% 61%

    Communication about medicines


    Hospital Name Percentage Ohio Percentage National
    St. Vincent 71% 66% 71% 66%
    Lutheran 70% 70%
    Metrohealth 54% 54%

    Cleanliness
    Hospital Name Percentage Ohio Percentage National
    St. Vincent 72% 76% 72% 76%
    Lutheran 77% 77%
    Metrohealth 64% 64%

    Quietness
    Hospital Name Percentage Ohio Percentage National
    St. Vincent 61% 60% 61% 62%
    Lutheran 66% 66%
    Metrohealth 56% 56%

    Discharge Information
    Hospital Name Percentage Ohio Percentage National
    St. Vincent 88% 89% 88% 87%
    Lutheran 90% 90%
    Metrohealth 85% 85%

    Care Transition
    Hospital Name Percentage Ohio Percentage National
    St. Vincent 56% 55% 56% 54%
    Lutheran 63% 63%
    Metrohealth 47% 47%

    Overall Hospital Rating


    Hospital Name Percentage Ohio Percentage National
    St. Vincent 76% 75% 76% 73%
    Lutheran 78% 78%
    Metrohealth 62% 62%

    Willingness to recommend hospital


    Hospital Name Percentage Ohio Percentage National
    St. Vincent 77% 73% 77% 72%
    Lutheran 78% 78%
    Metrohealth 65% 65%

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