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BSBMKG501

Identify and evaluate marketing


opportunities
Assessment Workbook

BSB50215 / Module D / Identify and Evaluate Marketing Opportunities Assessment Workbook /


Version 1.1 / 21 January 2019
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Table of Contents

.........................................................................................................................................................1
Table of Contents.............................................................................................................................2
Candidate Details.............................................................................................................................3
Assessment – BSBMKG501: Identify and Evaluate Marketing Opportunities................................3
Demonstration.................................................................................................................................4
Summative Assessments..................................................................................................................5
Section A: Skills Activity.................................................................................................................6
Summative Assessments: Section A checklist..............................................................................7
Section B: Knowledge Activity (Q & A).........................................................................................8
Summative Assessments: Section B checklist..............................................................................9
Section C: Performance Activity.................................................................................................10
Summative Assessments: Section C checklist.............................................................................11
Workplace Documentation – for learner........................................................................................12
Workplace documents checklist.................................................................................................12
Supplementary Oral Questions (optional) – for assessor................................................................13
Competency record to be completed by assessor...........................................................................16
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Candidate Details
Assessment – BSBMKG501: Identify and Evaluate Marketing Opportunities
Please complete the following activities and submit to your trainer for marking via your Moodle
Course. This forms part of your assessment for BSBMKG501: Identify and Evaluate Marketing
Opportunities.

Name: _____________________________________________________________

Address: _____________________________________________________________

_____________________________________________________________

Email: _____________________________________________________________

Declaration

I declare that no part of this assessment has been copied from another person’s work with the
exception of where I have listed or referenced documents or work and that no part of this
assessment has been written for me by another person.

Signed: ____________________________________________________________

Date: ____________________________________________________________

If activities have been completed as part of a small group or in pairs, details of the learners
involved should be provided below;

This activity workbook has been completed by the following persons and we acknowledge that it
was a fair team effort where everyone contributed equally to the work completed. We declare that
no part of this assessment has been copied from another person’s work with the exception of where
we have listed or referenced documents or work and that no part of this assessment has been
written for us by another person.

Learner 1: ____________________________________________________________

Signed: ____________________________________________________________

Learner 2: ____________________________________________________________

Signed: ____________________________________________________________

Learner 3: ____________________________________________________________
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Signed: ____________________________________________________________
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Demonstration
Throughout this unit, you will be expected to show your competency of the elements through
demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be
observed. The demonstrations will be completed as well as the activities found in this workbook. An
explanation of demonstrations:

Demonstration is:

 Performing a skill or task that is asked of you

 Undertaking a simulation exercise

Your instructor will inform you of which one of the above they would like you to do. The
demonstration will cover one of the unit’s elements.

The demonstration will take place in the training environment. Your instructor will ensure you are
provided with the correct equipment and/or materials to complete the task. They will also inform
you of how long you have to complete the task.

You should be able to demonstrate you can:

1. Plan document
2. Draft document
3. Review document
4. Write final document
You should also demonstrate the following skills:
 Reading
 Writing
 Oral Communication
 Navigate the world of work
 Interact with others
 Get the work done
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Summative Assessments
The summative assessments are the major activities designed to assess your skills, knowledge and
performance, as required to show competency in this unit. These activities should be completed
after finishing the Learner Guide. You should complete these as stated below and as instructed by
your trainer/assessor.

Skills, knowledge and performance may be termed as:

 Skills – skill requirements, required skills, essential skills, foundation skills

 Knowledge – knowledge requirements, required knowledge, essential knowledge,


knowledge evidence

 Performance – evidence requirements, critical aspects of assessment, performance


evidence.

 Section A: Skills Activity


The Skills Activity is designed to be a series of demonstrative tasks that should be assessed by
observation (by the assessor or third party, depending on the circumstances).

It will demonstrate all of the skills required for this unit of competency – your assessor will provide
further instructions to you, if necessary.

 Section B: Knowledge Activity (Q & A)


The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series
of questions to confirm your competency for all of the required knowledge in the unit of
competency.

 Section C: Performance Activity


The Performance Activity is designed to be a practical activity performed either in the workplace or a
simulated environment. You should demonstrate the required practical tasks for the unit of
competency and be observed by the assessor and/or third party, as applicable to the situation. If the
third party is required to observe you, you will need to make the required arrangements with them.

If necessary for the activities, you should attach completed written answers, portfolios or any
evidence of competency to this workbook.
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Section A: Skills Activity


Objective: To provide you with an opportunity to show you have the required skills for this unit.

Where applicable, a signed observation by either an approved third party or the assessor will need
to be included in these activities as proof of completion.

This activity will enable you to demonstrate the following skills:

 Reading
 Writing
 Oral Communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done

Answer the activity in as much detail as possible, considering your organisational requirements.

1. This is an ongoing practical activity that will require you to identify and evaluate at least three
marketing opportunities for your business. You should access and investigate a range of
sources for relevant information about each of the opportunities. It will be necessary to assess
the opportunities against set organisational criteria. You will also be expected to make
relevant calculations and discuss the merits of the opportunities with key stakeholders.

After carrying out a thorough evaluation you will need to identify and document changes
needed to current operations and communicate viability of making changes to current
operations to key stakeholders. You should meet organisational standards relating to writing
and oral communication.

This activity will need to be observed, and a signed record of this observation (completed by
the assessor or third party) should be uploaded in your answer. It should detail what was
done, when it was done, the time it was completed in, the completed actions and the overall
outcome of the tasks.
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Summative Assessments: Section A checklist


This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the summative assessment. Indicate in the table below if the learner is
deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.

Learner’s name
Assessor’s name
Unit of Competence
(Code and Title)
Date(s) of assessment

Has the activity been answered and performed fully, as required to assess the Yes No
competency of the learner? (Please circle)

Has sufficient evidence and information been provided by the learner for the Yes No
activity? (Please circle)

Comments

Provide your comments here:

The learner’s
Not yet satisfactory Satisfactory
performance was:

If not yet satisfactory, date for reassessment:

Feedback to learner:

Learner’s signature
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Assessor’s signature

Section B: Knowledge Activity (Q & A)


Objective: To provide you with an opportunity to show you have the required knowledge for this
unit.

The answers to the following questions will enable you to demonstrate your knowledge of:

 Outline key provisions of relevant legislation, codes of practice and national standards
affecting marketing operations
 Describe organisational marketing plan, structure, products and services
 Explain principles of marketing and marketing mix
 Describe statistical methods and techniques to evaluate marketing opportunities, including
forecasting techniques

Answer each question in as much detail as possible, considering your organisational requirements
for each one.

1. Can you provide four examples of anti-discrimination laws with should be complied with when
carrying out marketing research and implementing campaigns?

2. Can you identify four legal and ethical requirements that affect market research?

3. Can you identify three details that should be included in a marketing plan?

4. What do the four p’s of marketing relate to?

5. Which calculation should be used in order to identify the ROI of marketing campaigns?
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Summative Assessments: Section B checklist


This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the summative assessment. Indicate in the table below if the learner is
deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.

Learner’s name
Assessor’s name
Unit of Competence
(Code and Title)
Date(s) of assessment

Has the activity been answered and performed fully, as required to assess the Yes No
competency of the learner? (Please circle)

Has sufficient evidence and information been provided by the learner for the Yes No
activity? (Please circle)

Comments

Provide your comments here:

The learner’s
Not yet satisfactory Satisfactory
performance was:

If not yet satisfactory, date for reassessment:

Feedback to learner:

Learner’s signature
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Assessor’s signature

Section C: Performance Activity


Objective: To provide you with an opportunity to demonstrate the required performance
elements for this unit.

Where applicable, a signed observation by either an approved third party or the assessor will need
to be included in these activities as proof of completion.

This activity will enable you to demonstrate the following performance evidence:

 Identify and evaluate marketing opportunities to determine whether they can meet
organisational objectives
 Document how current business operations need to be modified, and list resources
required, to take advantage of newly identified and evaluated opportunities

Answer the activity in as much detail as possible, considering your organisational requirements.

1. This activity will require you to identify and evaluate at least three marketing opportunities in
addition to those that were identified during the skills based activity. You should conduct an
analysis to find out whether these opportunities fit with organisational goals and capabilities.
It will also be necessary to document how current business operations need to be modified,
and list resources required, to take advantage of the newly identified and evaluated
opportunities.

This activity will need to be observed, and a signed record of this observation (completed by
the assessor or third party) should be uploaded in your answer. It should detail what was
done, when it was done, the time it was completed in, the completed actions and the overall
outcome of the tasks.
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Summative Assessments: Section C checklist


This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the summative assessment. Indicate in the table below if the learner is
deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.

Learner’s name
Assessor’s name
Unit of Competence
(Code and Title)
Date(s) of assessment

Has the activity been answered and performed fully, as required to assess the Yes No
competency of the learner? (Please circle)

Has sufficient evidence and information been provided by the learner for the Yes No
activity? (Please circle)

Comments

Provide your comments here:

The learner’s
Not yet satisfactory Satisfactory
performance was:

If not yet satisfactory, date for reassessment:

Feedback to learner:

Learner’s signature
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Assessor’s signature

Workplace Documentation – for learner


Workplace documents checklist
To demonstrate and support workplace knowledge, workplace documents can be submitted to the
assessor or third party. Indicate in the table below the documents that have been provided. Please
refer to your trainer/assessor if clarification is required or if you have any further questions on what
you are able to provide or use.

Document name/description Document attached

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

Yes No (Please circle)

For RTO use only

Have originals or digital copies been supplied for the workplace Yes No (Please circle)
documents?

If not originals, have the originals been validated or checked? Yes No (Please circle)

Learner’s signature
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Assessor’s signature

Supplementary Oral Questions (optional) – for assessor


The below table is for you to document any supplementary verbal questions you have asked the
learner to determine their competency. For example, if you are unsure of their answer to a question
in the Learner Workbook, you may choose to ask them a supplementary question to clarify their
understanding of the relevant criteria.

Learner’s name

Assessor’s name

Unit of Competence
(Code and Title)

Date of assessment

Question:

Learner answer:

Assessor judgement: Satisfactory Not Satisfactory

Question:

Learner answer:
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Assessor judgement: Satisfactory Not Satisfactory


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Question:

Learner answer:

Assessor judgement: Satisfactory Not Satisfactory

Question:

Learner answer:

Assessor judgement: Satisfactory Not Satisfactory

Question:

Learner answer:

Assessor judgement: Satisfactory Not Satisfactory


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Feedback for the learner

I have read, understood, and am satisfied with the feedback provided by the assessor.

Learner’s name

Learner’s signature

Assessor’s name

Assessor’s signature
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Competency record to be completed by assessor


This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the overall unit. Indicate in the table below if the learner is deemed
competent or not yet competent for the unit or if reassessment is required.

Learner’s name

Assessor’s name

Unit of Competence
(Code and Title)

Date(s) of assessment

Has the learner completed all required assessments to a satisfactory standard? Yes No
(Please circle)

Has sufficient evidence and information been provided by the learner to prove Yes No
their competency across the entire unit? (Please circle)

The learner has been assessed as competent in the elements and performance criteria and the
evidence has been presented as:

Authentic Yes No
(Please circle)

Valid Yes No
(Please circle)

Reliable Yes No
(Please circle)

Current Yes No
(Please circle)

Sufficient Yes No
(Please circle)
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Learner is deemed: Not yet competent Competent

If not yet competent, date for re-assessment:

Comments from trainer/assessor:

Learner’s signature

Assessor’s signature
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