Question

Why do you want to work in telesales?

What is the difference between telesales and telemarketing?

What do you consider the most important telesales skills?

What don’t you like about sales?

Do you like making cold calls?

How do you cope with rejection?

How will you make our telemarketing more effective?

Why do you want work in sales?
What is it about selling remotely that interests you?
What special skills do you think are required to sell over the phone?
Do you enjoy interacting with other people?
Tell me about a time when you successfully sold a product or an idea to someone?
How do you feel about working to targets?
Do you think competitiveness in the workplace is a good thing or a bad thing?
Are you a team player?
How would you deal with an abusive customer on the phone?
Have you any experience in using new media such live chat/social media?
What do you think the future looks like for telesales?
Answer rafeek.melk@hotmail.com

Provide an answer that provides some personal reasons

why you want to work in telesales and give a reason that
is relevant to the specific job. If, for example, the job is with English accent - Not best
an insurance company, say that you are keen to enter the Persistent
insurance industry because it is an interesting and constantly Loose confidence easly
developing market. 7/10

The main objective of telesales is to close a deal following

every call; it is to sell a product or service. Telemarketing is
more concerned with raising brand awareness and carrying
out market research.

Sales is partly a skill and partly an art. You should answer that
you should know the product well enough to be able to
answer most questions about it. You should also be a good
listener and be able to read a person’s mood and intention.
You also need to be patient and not allow rejection to get you
down.

This can be a very difficult question to answer. It is designed

to trip people up who are not too keen on sales specifically. In
sales, a good answer would be that you sometimes dislike
having to abandon a lead even when it starts to become clear
that they will not commit. This answer should indicate that
you are eager to close deals and pursue harder markets.

Obviously, the answer has to be yes. Go on to explain that you

enjoy the challenge of calling a new person and trying to close
a deal. Say that cold calling can teach you sales skills that can
be transferred effectively to when you call previous
customers. You can quickly learn to become better at sales
when cold calling.

Say that in telesales, especially with cold calling, you should

expect a high percentage of rejection. Explain that you never
take it personally and simply move on to the next customer.
Say that confidence is a vital asset in sales.

This very ambitious question is designed to test the candidate.

If you have a history in sales you may well have some good
ideas, so share these and say that you will be able to see how
your experience and knowledge can be used to enhance
processes when you start in the role.
seifeldeen777@yahoo.com mohamed.sharara9951@gmail.com