Personal information

JAMSHAR Residence
CALICUT KERALA
ABOOBACKER Nationality
INDIAN
MANNARATTIL Achievements
ASSISTANT ADMINISTRATIVE
BEST EMPLOYEE AWARD
 Sanisbury's
Profile
LEADERSHIP DEVELOPMENT
Organized and dedicated Administrative Assistant with proven  UNIVERSITY OF DERBY
track record of providing exceptional customer service in fast-
paced environments. Offering keen attention to detail and
strong decision making skills to manage multiple, concurrent Skills
tasks. Self-motivated work ethic with ability to perform
effectively in independent or team environments. .
COMMUNICATION
SKILL
Experience
PROBLEM
CUSTOMER EXECUTIVE SOLVING
Sainsbury's, Surrybasin United Kingdom |
Jun, 2018 - Jul, 2019 CUSTOMER
SERVICE
Identified complications requiring further research and
escalated to appropriate department or management. RESEARCH
SKILL
Quickly and accurately answered customer questions,
suggested effective solutions and resolved issues to FILING / PAPER
increase customer satisfaction 99.9 %. MANAGEMENT

Responded to customer requests, offering excellent SELF MOTIVE

support and tailored recommendations to address needs.
FLEXIBILITY
Handled all escalated complaints and implemented timely,
knowledgeable and effective solutions balancing DECISION MAKING
customer and business needs.
Contact
Worked well independently and on a team to solve
problems.
 CALICUT KERALA INDIA
 +91 9562 340 540
 jamshar67@gmail.com

 jamsharaboobackermannarattil
 @jamshar aboobacker mannarattil
 /jamshar aboobacker mannarattil
 MANAGER OF BUSINESS DEVELOPMENT
AND SALES
Al Bake Arabic Restaurant , Calicut Kerala India |
Aug, 2017 - Jan, 2018

Developed, implemented and managed business

plans to promote profitable food.
Interests
Continuously evaluated business operations to
effectively align workflows for optimal area Travelling
 Countries Travelled - 23
coverage and customer satisfaction.

Carefully developed lucrative annual food and

beverage marketing plan and strict budget to
maximize profits
Visa Holder

Created fun team building activities to engage staff United State of America B 1& B 2
in up-selling to meet revenue targets.

ASSISTANT MANAGER
Ashique Sameer Associates, Calicut Kerala India |
Jun, 2014 - Jul, 2017

Managed opening and closing procedures and

recommended changes to enhance efficiency of
daily activities.

Submitted reports to senior management to aid in

business decision-making and planning.

Handled customer service by dealing with

complaints, organizing stock and answering
customer questions.

Planned team-building exercises to increase

employee performance and job satisfaction

Referees

Education Merge,
Sainsbury's (Store Head)
MASTER OF BUSINESS ADMINISTRATION +44 7969 547 539
University Of Derby, City | Derby shire England United Kingdom ask.hr@sainsburys.co.uk
- Mar, 2018 - Feb, 2019
specialized in I B M (International Business Management) C. S . Ashique ,
Ashique Sameer Associates (partner)
BACHELOR OF COMMERCE +91 97 44 33 00 22
University Of Madras, Chennai Tamil Nadu India | asa.acs@gmail.com
Mar, 2013 - May, 2016
B.COM General

JUNIOR COLLAGE
M.E.S Raja Residential School, Calicut Kerala India |
Mar, 2012 - May, 2013
Commerce