DAG 107 MANAGEMENT

NOMINAL HOURS: 120 Hours CREDIT: 12

COURSE AIM: To equip students with requisite knowledge, skills and attitude
in the nature of management principles, processes and practices
in organizations.

LEARNING OUTCOMES: By the end of the course students should be able

to:

1. Explain the concepts of management.

2. Explore the environment under which records managers operate.
3. Describe the theories of management.
4. Analyze management functions in organizations.
5. Describe the decisions process.
6. Demonstrate knowledge of management practices

COURSE CONTENT

UNIT 1: EXPLAINING CONCEPTS OF MANAGEMENT

1.1 Definitions of Management Concepts
1.2 Levels of Management
1.3 Management roles
1.4 Management skills

UNIT 2: EXPLORING THE ENVIRONMENT FOR A RECORDS MANAGER

2.1 External environment

2.1.1 Political
2.1.2 Economic
2.1.3 Social cultural
2.1.4 Technological
2.1.5 Legal
2.1.6 Environmental

2.2 Internal Environment Structure

2.2.1 Systems
2.2.1 Style
2.2.3 Skills
 2.2.4 Strategy
2.2.5 Staff
2.2.6 Superordinate goal

UNIT 3: DESCRIBING THEORIES OF MANAGEMENT

1.1 Classical Theories
3.1.1 Scientific Management
3.1.2 Administrative management
3.1.3 Bureaucracy
3.1.4 Human relations
3.2 Contemporary
3.2.1 Systems theory
3.2.2 Contingency theory
3.2.3 Theory Z

UNIT 4: ANALYSING MANAGEMENT FUNCTIONS.

4.1 Forecasting and planning

4.2 Organizing
4.3 Coordinating
4.4 Leading
4.5 Controlling

UNIT 5: DESCRIBING THE DECISITION PROCESSES

5.1 Delegation
5.2 Time management
5.3 Decision making
5.4 Conflict management
5.5 Team building
5.6 Change management

UNIT 6: DEMONSTRATING AN UNDERSTANDING OF BEHAVIOUR OF

PEOPLE IN ORGANISATIONS
6.1 Individual differences
6.2 Groups in organisations
6.3 Organizational culture
6.4 Power and politics in organisations

METHODS OF TEACHING/DELIVERY
  Lectures
 Tutorials
 Group discussions
 Exercises

ASSESSMENT CRITERIA

 Continuous Assessment 30%

 Final Examination 70%

Continuous Assessment will comprise:

 One assignment 15%

 One test 15%

PRESCRIBED READINGS:

1. Cole G.A (2010). Management Theory and Practice, Delhi, Pearson

Education.

2. Griffin, R.W., (2008) Fundamental of Management, Boston, Mifflin

Company.

3. Robbins, S.P and Coulter, M (2007) Management, Upper Saddle, Pearson

Prentice-Hall.

RECOMMENDED READINGS:

1. Reddy P.N. and Tripathi P.C. (2008) Principles of Management, Tata

McGraw-Hill Publishers.

2. Stoner J. and Freeman R, (1995) Management, Delhi, Pearson Education